Quick Overview
- 1#1: Appcues - No-code platform for creating personalized in-app onboarding flows, tours, and checklists to boost user adoption.
- 2#2: Pendo - Product experience platform combining analytics, in-app guides, and feedback tools to enhance onboarding and retention.
- 3#3: Userpilot - No-code user onboarding software with interactive flows, segmentation, and analytics for SaaS product adoption.
- 4#4: Chameleon - In-app experiences platform for dynamic tooltips, modals, and tours to personalize user onboarding without engineering.
- 5#5: WalkMe - Digital adoption platform delivering interactive walkthroughs and guidance to accelerate enterprise software onboarding.
- 6#6: Whatfix - Enterprise digital adoption solution with AI-powered guides, self-help, and analytics for complex application onboarding.
- 7#7: Userflow - Visual builder for no-code onboarding flows, checklists, and surveys to improve user activation and product stickiness.
- 8#8: UserGuiding - Affordable no-code tool for interactive product tours, checklists, and resource centers to streamline user onboarding.
- 9#9: CommandBar - AI-native search and assistance bar with tours and help content to simplify product discovery and onboarding.
- 10#10: Product Fruits - Widget-based platform for tooltips, announcements, and tours to create engaging in-app onboarding experiences.
We evaluated tools based on features like AI-driven guidance, segmentation, and integration capabilities, alongside ease of implementation, performance reliability, and value, ensuring a curated list of impactful platforms.
Comparison Table
This comparison table explores top product onboarding software tools, including Appcues, Pendo, Userpilot, Chameleon, and WalkMe, to help users understand key features, strengths, and ideal use cases. Readers will gain actionable insights to streamline user onboarding, enhance engagement, and drive adoption by evaluating each solution’s unique capabilities.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Appcues No-code platform for creating personalized in-app onboarding flows, tours, and checklists to boost user adoption. | specialized | 9.5/10 | 9.7/10 | 9.6/10 | 9.2/10 |
| 2 | Pendo Product experience platform combining analytics, in-app guides, and feedback tools to enhance onboarding and retention. | enterprise | 9.2/10 | 9.6/10 | 8.4/10 | 8.7/10 |
| 3 | Userpilot No-code user onboarding software with interactive flows, segmentation, and analytics for SaaS product adoption. | specialized | 8.8/10 | 9.1/10 | 9.3/10 | 8.2/10 |
| 4 | Chameleon In-app experiences platform for dynamic tooltips, modals, and tours to personalize user onboarding without engineering. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.1/10 |
| 5 | WalkMe Digital adoption platform delivering interactive walkthroughs and guidance to accelerate enterprise software onboarding. | enterprise | 8.4/10 | 9.1/10 | 7.7/10 | 7.6/10 |
| 6 | Whatfix Enterprise digital adoption solution with AI-powered guides, self-help, and analytics for complex application onboarding. | enterprise | 8.4/10 | 9.1/10 | 7.9/10 | 7.6/10 |
| 7 | Userflow Visual builder for no-code onboarding flows, checklists, and surveys to improve user activation and product stickiness. | specialized | 8.7/10 | 8.8/10 | 9.2/10 | 8.1/10 |
| 8 | UserGuiding Affordable no-code tool for interactive product tours, checklists, and resource centers to streamline user onboarding. | specialized | 8.2/10 | 8.4/10 | 9.1/10 | 7.7/10 |
| 9 | CommandBar AI-native search and assistance bar with tours and help content to simplify product discovery and onboarding. | specialized | 8.2/10 | 8.7/10 | 8.4/10 | 7.6/10 |
| 10 | Product Fruits Widget-based platform for tooltips, announcements, and tours to create engaging in-app onboarding experiences. | specialized | 8.2/10 | 8.0/10 | 9.2/10 | 8.5/10 |
No-code platform for creating personalized in-app onboarding flows, tours, and checklists to boost user adoption.
Product experience platform combining analytics, in-app guides, and feedback tools to enhance onboarding and retention.
No-code user onboarding software with interactive flows, segmentation, and analytics for SaaS product adoption.
In-app experiences platform for dynamic tooltips, modals, and tours to personalize user onboarding without engineering.
Digital adoption platform delivering interactive walkthroughs and guidance to accelerate enterprise software onboarding.
Enterprise digital adoption solution with AI-powered guides, self-help, and analytics for complex application onboarding.
Visual builder for no-code onboarding flows, checklists, and surveys to improve user activation and product stickiness.
Affordable no-code tool for interactive product tours, checklists, and resource centers to streamline user onboarding.
AI-native search and assistance bar with tours and help content to simplify product discovery and onboarding.
Widget-based platform for tooltips, announcements, and tours to create engaging in-app onboarding experiences.
Appcues
specializedNo-code platform for creating personalized in-app onboarding flows, tours, and checklists to boost user adoption.
Visual Flow Builder for creating complex, multi-step onboarding sequences with conditional logic
Appcues is a no-code platform designed for product teams to create personalized in-app onboarding experiences, including interactive tours, tooltips, checklists, and modals, to accelerate user adoption and retention. It enables seamless segmentation, A/B testing, and analytics to optimize user journeys without requiring engineering resources. With extensive templates and integrations, Appcues empowers non-technical users to launch experiences quickly and iterate based on real-time data.
Pros
- Intuitive no-code builder for rapid deployment of onboarding flows
- Advanced segmentation and personalization for targeted experiences
- Built-in analytics, A/B testing, and NPS surveys for data-driven optimization
Cons
- Pricing scales quickly for high-volume usage
- Advanced customization may require higher-tier plans
- Initial segmentation setup can have a learning curve
Best For
Mid-market SaaS product teams focused on self-serve onboarding and user retention without dev dependency.
Pricing
Starts at $249/month (Essentials, billed annually) for up to 10k MAU, Pro at $839/month, and custom Enterprise pricing.
Pendo
enterpriseProduct experience platform combining analytics, in-app guides, and feedback tools to enhance onboarding and retention.
Behavioral analytics-driven Autopilot, which automatically triggers personalized onboarding guides based on real-time user actions
Pendo is a leading product experience platform that specializes in user onboarding through interactive in-app guides, tooltips, and walkthroughs tailored to individual user behaviors. It combines product analytics, feedback collection, and personalization to boost adoption and retention in SaaS products. Teams can create no-code experiences that adapt in real-time based on user data, making it a robust solution for guiding users from signup to mastery.
Pros
- Deep integration of product analytics with onboarding guides for data-driven personalization
- No-code builder for quick creation of interactive walkthroughs and NPS surveys
- Advanced segmentation and A/B testing to optimize user journeys at scale
Cons
- Steep learning curve for advanced features and customization
- High pricing that may not suit small teams or startups
- Occasional performance lags with very large user bases
Best For
Mid-to-large SaaS companies seeking to enhance product adoption through analytics-powered, personalized onboarding experiences.
Pricing
Custom enterprise pricing starting around $20,000-$50,000 annually based on users and features, with no public free tier.
Userpilot
specializedNo-code user onboarding software with interactive flows, segmentation, and analytics for SaaS product adoption.
Advanced behavioral segmentation engine that triggers hyper-personalized flows based on real-time user actions and cohorts
Userpilot is a no-code product adoption platform designed to help SaaS teams create interactive in-app onboarding experiences like checklists, tooltips, modals, and surveys to accelerate user activation and retention. It offers advanced user segmentation based on behavior, cohorts, and data sources, along with built-in analytics and A/B testing to optimize flows. The platform integrates seamlessly with tools like Intercom, Segment, and HubSpot, enabling personalized guidance without developer involvement.
Pros
- Intuitive drag-and-drop builder for quick experience creation
- Powerful behavioral segmentation for personalized onboarding
- Robust analytics dashboard with A/B testing capabilities
Cons
- Pricing scales quickly for larger teams or higher usage
- Limited options for highly custom UI/UX beyond templates
- Some integrations require technical setup
Best For
Mid-sized SaaS companies focused on improving product adoption and retention through no-code in-app experiences.
Pricing
Starts at $249/mo (Starter, annual billing) for up to 5k MAU, Growth at $749/mo for 20k MAU, Enterprise custom; free trial available.
Chameleon
specializedIn-app experiences platform for dynamic tooltips, modals, and tours to personalize user onboarding without engineering.
Sticky elements that persist across sessions for seamless, multi-step onboarding guidance
Chameleon (chameleon.io) is a no-code platform that enables SaaS teams to build interactive in-app experiences for better product onboarding and user adoption. It offers tools like guided tours, tooltips, checklists, modals, and announcements that can be personalized based on user segments and behaviors. With built-in analytics and A/B testing, it helps reduce churn by accelerating time-to-value without requiring engineering resources.
Pros
- Powerful no-code visual editor for quick experience creation
- Advanced segmentation and personalization capabilities
- Robust analytics and A/B testing for optimization
Cons
- Pricing scales quickly for larger teams
- Primarily focused on web apps, limited native mobile support
- Steep initial learning curve for complex flows
Best For
Mid-stage SaaS product teams seeking to enhance onboarding without developer dependency.
Pricing
Starts at $249/month (Essentials, billed annually) up to $599/month (Growth), with custom Enterprise plans.
WalkMe
enterpriseDigital adoption platform delivering interactive walkthroughs and guidance to accelerate enterprise software onboarding.
Visual Walk-Thru Editor, enabling drag-and-drop creation of context-aware, interactive guidance without coding
WalkMe is a digital adoption platform (DAP) designed to enhance product onboarding by providing interactive in-app guidance, walkthroughs, tooltips, and automated support flows. It helps SaaS companies accelerate user adoption, reduce time-to-proficiency, and lower support costs through personalized experiences and behavioral analytics. With no-code building tools and segmentation capabilities, WalkMe overlays dynamic assistance directly within web applications.
Pros
- Robust no-code editor for creating complex, dynamic walkthroughs and flows
- Advanced analytics for tracking user engagement and adoption metrics
- Seamless integrations with major SaaS platforms like Salesforce, SAP, and ServiceNow
Cons
- High enterprise-level pricing not suitable for small businesses
- Steep learning curve for advanced customizations and optimizations
- Potential performance overhead on web apps due to JavaScript injections
Best For
Enterprise teams managing complex SaaS products that require scalable, data-driven onboarding for large user bases.
Pricing
Custom quote-based pricing for enterprises; typically starts at $20,000+ annually, scaling with users, apps, and features.
Whatfix
enterpriseEnterprise digital adoption solution with AI-powered guides, self-help, and analytics for complex application onboarding.
Quantum AI for dynamically generating personalized, context-aware guidance based on user actions
Whatfix is a digital adoption platform (DAP) designed to streamline product onboarding and user adoption through in-app interactive guidance, walkthroughs, and self-service support. It provides no-code tools for creating contextual tooltips, step-by-step assistants, pop-ups, and AI-driven content that overlays on any web or desktop application. The platform also includes robust analytics to track user behavior, identify friction points, and measure onboarding effectiveness, making it suitable for enterprises scaling complex software deployments.
Pros
- Comprehensive no-code builder for in-app experiences
- Advanced analytics and user behavior insights
- Multi-language support and enterprise scalability
Cons
- Pricing is enterprise-focused and can be expensive for SMBs
- Initial setup requires some learning despite no-code claims
- Limited free tier or trial depth for testing
Best For
Enterprise teams managing onboarding for complex SaaS or internal tools with high user volumes.
Pricing
Custom enterprise pricing starting around $20-50/user/month (minimum annual contracts, often $10K+ yearly)
Userflow
specializedVisual builder for no-code onboarding flows, checklists, and surveys to improve user activation and product stickiness.
AI-powered flow generator that auto-creates onboarding sequences from product descriptions
Userflow is a no-code platform for creating interactive product tours, checklists, tooltips, and onboarding flows to guide users through SaaS products seamlessly. It enables product teams to build personalized experiences with segmentation, A/B testing, and analytics without developer involvement. The tool integrates with tools like Intercom, Segment, and Amplitude to track engagement and optimize user adoption.
Pros
- Intuitive drag-and-drop builder for quick flow creation
- Robust analytics and segmentation for personalization
- Strong integrations with CRM and analytics tools
Cons
- Pricing escalates quickly for scaling teams
- Limited advanced customization without enterprise plan
- Fewer pre-built templates compared to competitors
Best For
SaaS product teams seeking an easy-to-use no-code solution for scalable onboarding experiences.
Pricing
Free plan for small teams; Pro starts at $299/month (billed annually); Enterprise custom pricing.
UserGuiding
specializedAffordable no-code tool for interactive product tours, checklists, and resource centers to streamline user onboarding.
Interactive checklists that gamify onboarding and significantly improve user task completion rates
UserGuiding is a no-code product onboarding platform designed for SaaS companies to create interactive user guides, including product tours, checklists, tooltips, and pop-up announcements. It helps reduce churn and boost user activation by guiding new users seamlessly through complex interfaces without requiring engineering resources. The tool also offers segmentation, analytics, and NPS surveys to measure and optimize onboarding effectiveness.
Pros
- Intuitive no-code editor for quick guide creation
- Robust analytics and segmentation for targeted onboarding
- Extensive template library to accelerate setup
Cons
- Limited advanced customization options compared to enterprise tools
- Pricing scales quickly for high-traffic sites
- Fewer integrations than top competitors like Appcues
Best For
SaaS startups and mid-sized teams seeking an affordable, easy-to-implement onboarding solution without developer involvement.
Pricing
Free plan for basics; Basic starts at $99/mo (annual), Professional $389/mo, Enterprise custom.
CommandBar
specializedAI-native search and assistance bar with tours and help content to simplify product discovery and onboarding.
AI-powered Universal Search that acts as an intelligent command palette, predicting and executing user intents across the app
CommandBar is an in-app guidance and search platform designed to accelerate product onboarding and user adoption through contextual help features like command palettes, tours, checklists, and AI-powered assistance. It enables teams to create personalized user experiences without code, integrating seamlessly into web apps to guide users, answer queries, and reduce support needs. With strong analytics and segmentation, it helps optimize onboarding flows based on real user behavior.
Pros
- Powerful AI-driven search and command bar for instant user assistance
- No-code builder for tours, checklists, and tooltips with personalization
- Robust analytics to track onboarding effectiveness and iterate quickly
Cons
- Pricing scales quickly with monthly active users, less ideal for very small teams
- Advanced customizations may require developer involvement
- Free tier has significant limitations on features and user volume
Best For
Mid-sized SaaS companies seeking AI-enhanced, interactive onboarding to boost user retention without heavy engineering resources.
Pricing
Free plan for up to 1,000 MAU; Pro starts at $299/month for 10,000 MAU; Enterprise custom pricing.
Product Fruits
specializedWidget-based platform for tooltips, announcements, and tours to create engaging in-app onboarding experiences.
Visual no-code builder for creating pixel-perfect interactive tours and hotspots in minutes
Product Fruits is a no-code platform designed for SaaS teams to enhance product onboarding and user engagement through interactive tours, tooltips, hotspots, checklists, and announcements. It offers additional tools like NPS surveys, feedback widgets, and analytics to help reduce churn and improve retention. The visual editor allows non-technical users to create and deploy these elements quickly across web apps.
Pros
- Intuitive no-code visual editor for rapid deployment
- Comprehensive suite of onboarding widgets including tours and checklists
- Generous free tier and affordable scaling for startups
Cons
- Limited advanced user segmentation and personalization
- Analytics dashboard lacks depth compared to enterprise tools
- Support for complex multi-step flows can feel basic
Best For
SaaS startups and small to mid-sized teams seeking an easy, budget-friendly onboarding solution without needing developers.
Pricing
Free for up to 100 MAU; Pro at $89/month (1k MAU), Business at $249/month (5k MAU), Enterprise custom.
Conclusion
The top three tools reviewed set the standard for effective product onboarding, with Appcues leading as the top choice, thanks to its intuitive no-code platform that creates personalized in-app flows to drive user adoption. Pendo, a strong second, combines analytics and feedback tools to craft comprehensive onboarding journeys, while Userpilot excels with its dynamic segmentation and interactive elements, offering a tailored fit for specific needs. Together, they highlight the critical role of onboarding in fostering user engagement and success.
Elevate your product’s user experience—try Appcues today and unlock greater adoption rates for your audience.
Tools Reviewed
All tools were independently evaluated for this comparison