Quick Overview
- 1#1: Canny - Collects, organizes, and prioritizes customer feedback and feature requests into public roadmaps.
- 2#2: Productboard - Centralizes customer feedback to help product teams build what matters most.
- 3#3: Aha! - Captures ideas and feedback to create strategic product roadmaps.
- 4#4: UserVoice - Manages customer feedback through forums, voting, and idea prioritization.
- 5#5: Savio - Automatically collects and prioritizes feedback from support and sales tools.
- 6#6: Pendo - Delivers in-app feedback surveys and analytics for product insights.
- 7#7: Hotjar - Gathers user feedback via polls, surveys, and incoming feedback widgets.
- 8#8: Feature Upvote - Simple public boards for users to suggest and vote on product features.
- 9#9: Nolt - Creates customizable feedback boards and roadmaps for product suggestions.
- 10#10: Upvoty - Provides embeddable feedback widgets and voting for feature requests.
We evaluated these tools based on feature depth, usability, reliability, and value, prioritizing those that streamline feedback collection, enhance collaboration, and deliver measurable impact for product teams.
Comparison Table
Product feedback software is vital for bridging user needs and product development; this comparison table examines leading tools like Canny, Productboard, Aha!, UserVoice, Savio, and more, outlining key features and use cases to help you identify the best fit for your team.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Canny Collects, organizes, and prioritizes customer feedback and feature requests into public roadmaps. | specialized | 9.6/10 | 9.8/10 | 9.4/10 | 9.2/10 |
| 2 | Productboard Centralizes customer feedback to help product teams build what matters most. | enterprise | 9.2/10 | 9.5/10 | 8.3/10 | 8.6/10 |
| 3 | Aha! Captures ideas and feedback to create strategic product roadmaps. | enterprise | 8.7/10 | 9.2/10 | 7.4/10 | 7.9/10 |
| 4 | UserVoice Manages customer feedback through forums, voting, and idea prioritization. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 5 | Savio Automatically collects and prioritizes feedback from support and sales tools. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 6 | Pendo Delivers in-app feedback surveys and analytics for product insights. | enterprise | 8.3/10 | 9.2/10 | 7.6/10 | 7.1/10 |
| 7 | Hotjar Gathers user feedback via polls, surveys, and incoming feedback widgets. | specialized | 8.6/10 | 8.8/10 | 9.3/10 | 8.1/10 |
| 8 | Feature Upvote Simple public boards for users to suggest and vote on product features. | other | 8.2/10 | 8.4/10 | 9.1/10 | 8.0/10 |
| 9 | Nolt Creates customizable feedback boards and roadmaps for product suggestions. | other | 8.2/10 | 7.8/10 | 9.3/10 | 9.1/10 |
| 10 | Upvoty Provides embeddable feedback widgets and voting for feature requests. | other | 7.8/10 | 7.5/10 | 8.5/10 | 8.0/10 |
Collects, organizes, and prioritizes customer feedback and feature requests into public roadmaps.
Centralizes customer feedback to help product teams build what matters most.
Captures ideas and feedback to create strategic product roadmaps.
Manages customer feedback through forums, voting, and idea prioritization.
Automatically collects and prioritizes feedback from support and sales tools.
Delivers in-app feedback surveys and analytics for product insights.
Gathers user feedback via polls, surveys, and incoming feedback widgets.
Simple public boards for users to suggest and vote on product features.
Creates customizable feedback boards and roadmaps for product suggestions.
Provides embeddable feedback widgets and voting for feature requests.
Canny
specializedCollects, organizes, and prioritizes customer feedback and feature requests into public roadmaps.
Public voting boards with transparent status updates that turn feedback into a community-driven product roadmap
Canny is a premier product feedback management platform designed for SaaS teams to collect, prioritize, and act on customer feature requests. It features public or private boards where users submit ideas, upvote priorities, and track progress via an integrated public roadmap, promoting transparency and user engagement. The tool centralizes feedback from multiple channels, analyzes trends, and integrates seamlessly with tools like Slack, Intercom, and Jira to streamline product development workflows.
Pros
- Intuitive voting and prioritization system that democratizes feature requests
- Highly customizable boards and roadmaps with strong branding options
- Robust integrations with 50+ tools including Slack, HubSpot, and GitHub
Cons
- Pricing scales quickly for larger teams or high-volume usage
- Free plan is quite limited for scaling businesses
- Advanced analytics and segmentation require higher-tier plans
Best For
SaaS product managers and growth-stage companies aiming to transparently crowdsource and prioritize user feedback to inform roadmaps.
Pricing
Free plan for basics (up to 25 posts); Growth starts at $79/mo (annual), Scale at $299/mo, Enterprise custom.
Productboard
enterpriseCentralizes customer feedback to help product teams build what matters most.
Feedback-to-roadmap automation that dynamically prioritizes features and syncs insights directly into shareable roadmaps
Productboard is a powerful product management platform designed to centralize customer feedback, prioritize features based on user insights, and build aligned roadmaps. It collects feedback from multiple channels like email, Slack, Zendesk, and public portals, then organizes it into a single source of truth for product teams. With AI-driven prioritization and stakeholder collaboration tools, it enables data-driven decisions to deliver customer-centric products efficiently.
Pros
- Seamless aggregation of feedback from 50+ integrations
- Advanced prioritization with scoring, AI insights, and customizable frameworks
- Stunning visual roadmaps and public portals for stakeholder alignment
Cons
- Steep learning curve for advanced features and customization
- Pricing scales quickly for larger teams or enterprise needs
- Limited customization in reporting compared to specialized analytics tools
Best For
Mid-sized to enterprise product teams seeking a unified platform to manage feedback, prioritization, and roadmapping at scale.
Pricing
Essential plan at $20/user/month (billed annually), Pro at ~$100/user/month, Enterprise custom; 30-day free trial available.
Aha!
enterpriseCaptures ideas and feedback to create strategic product roadmaps.
Direct linkage of voted ideas from public portals into dynamic, shareable product roadmaps
Aha! (aha.io) is a robust product management platform with strong product feedback capabilities through its Aha! Ideas module, enabling teams to create customizable portals for collecting, voting on, and ranking customer feedback. It integrates user-submitted ideas directly into strategic roadmaps, allowing product managers to prioritize features based on real user input and data. Beyond basic feedback tools, it supports workflows for idea promotion to epics, releases, and sprints, making it ideal for aligning feedback with product strategy.
Pros
- Seamless integration of feedback into roadmaps and prioritization frameworks
- Highly customizable idea portals with voting, commenting, and ranking
- Advanced analytics and reporting on feedback trends and user engagement
Cons
- Steep learning curve due to extensive features beyond basic feedback
- High pricing makes it less accessible for small teams or startups
- Overkill for organizations needing only simple feedback collection
Best For
Mid-to-large product teams that require tight integration between customer feedback, roadmapping, and execution.
Pricing
Starts at $59/user/month (billed annually) for Roadmaps; higher tiers up to $99/user/month for full suite including Develop and additional users.
UserVoice
specializedManages customer feedback through forums, voting, and idea prioritization.
Dynamic idea forums with user voting, status updates, and AI-powered prioritization suggestions
UserVoice is a comprehensive customer feedback platform designed to help product teams collect, prioritize, and act on user suggestions through customizable feedback forums and portals. It enables public or private idea submission, voting, and discussion, allowing companies to gauge demand for features via user upvotes and comments. The tool provides analytics, roadmapping, and integrations with support systems like Zendesk to streamline feedback into actionable insights.
Pros
- Powerful voting and prioritization system to surface top user requests
- Robust analytics and reporting for tracking feedback trends
- Extensive integrations with CRM, support, and product tools
Cons
- Steep learning curve for initial setup and customization
- Interface feels somewhat dated compared to modern competitors
- Pricing can be expensive for small teams or startups
Best For
Mid-sized to enterprise product teams seeking advanced feedback prioritization and public engagement portals.
Pricing
Starts at $499/month for Essential plan (billed annually); Advanced and Enterprise tiers are custom-priced based on features and users.
Savio
specializedAutomatically collects and prioritizes feedback from support and sales tools.
Automatic revenue and segment-based prioritization that surfaces feedback from high-value customers first
Savio is a product feedback management platform that centralizes customer feedback from sources like Intercom, Slack, Zendesk, and Salesforce. It automatically segments feedback by key customer attributes such as MRR, plan type, and account status to help product managers prioritize high-impact requests. The tool provides a visual prioritization board and integrates revenue data for data-driven decisions on feature roadmaps.
Pros
- Automatic segmentation and revenue-based prioritization
- Seamless integrations with 50+ tools including Slack and HubSpot
- Intuitive board view for feedback prioritization
Cons
- Pricing escalates quickly for larger teams
- Limited advanced reporting without enterprise plan
- Steeper learning curve for custom workflows
Best For
Scaling SaaS product teams needing to prioritize feedback by customer value and revenue impact.
Pricing
Free for up to 3 users; Growth at $99/month (10 users); Business at $399/month (50 users); custom Enterprise pricing.
Pendo
enterpriseDelivers in-app feedback surveys and analytics for product insights.
Behavioral analytics tied directly to feedback responses for hyper-contextual user insights
Pendo is a comprehensive product experience platform that excels in gathering and analyzing product feedback through in-app surveys, NPS polls, feedback widgets, and roadmap sharing. It integrates user behavior analytics with feedback data, allowing teams to contextualize responses and prioritize features effectively. Additional tools like session replays and in-app guides enhance feedback-driven product decisions.
Pros
- Deep integration of analytics and feedback for contextual insights
- Robust in-app survey and NPS tools with segmentation
- Public roadmaps and feedback prioritization features
Cons
- High cost unsuitable for small teams or startups
- Steep learning curve for advanced configurations
- Limited customization in some feedback widgets
Best For
Mid-market to enterprise product teams needing integrated analytics and feedback management.
Pricing
Custom enterprise pricing via contact sales, typically starting at $15,000-$25,000 annually based on users and features.
Hotjar
specializedGathers user feedback via polls, surveys, and incoming feedback widgets.
Incoming Feedback widget that auto-captures user comments, screenshots, and rage clicks for contextual product insights
Hotjar is a user behavior analytics and feedback platform that helps product teams collect direct user insights through on-site surveys, feedback polls, and an Incoming Feedback widget. It uniquely combines qualitative feedback with visual tools like heatmaps, session recordings, and rage click detection to understand why users behave a certain way. This makes it powerful for product feedback by providing context beyond raw comments, enabling data-driven UX improvements.
Pros
- Effortless no-code integration via script snippet
- Combines feedback with behavioral data like heatmaps and recordings
- Real-time Incoming Feedback widget with screenshots and frustration signals
Cons
- Pricing scales steeply with monthly sessions/visitors
- Limited advanced feedback segmentation and analysis compared to dedicated tools
- Data retention and export restrictions on lower plans
Best For
SMB product teams and UX designers needing integrated qualitative feedback with user behavior analytics.
Pricing
Free plan (limited sessions); Plus from $39/mo, Business from $99/mo, Scale/Enterprise custom; billed annually with session-based limits.
Feature Upvote
otherSimple public boards for users to suggest and vote on product features.
Fully embeddable public upvote boards that turn feedback into a transparent, community-engaged roadmap
Feature Upvote is a straightforward product feedback tool designed for SaaS teams to collect, prioritize, and publicly share customer feature requests. It features embeddable boards where users submit ideas, upvote them, comment, and track status updates, providing full transparency via a public roadmap. The platform integrates with tools like Slack, Intercom, and email for notifications, helping teams focus development on high-demand features.
Pros
- Simple setup with embeddable widgets for websites
- Transparent public voting and roadmaps build customer trust
- Solid integrations with Slack, Intercom, and email notifications
Cons
- Voter and board limits on free/lower tiers restrict scale
- Lacks advanced analytics or segmentation compared to competitors
- Customization options are basic without enterprise-level flexibility
Best For
SaaS startups and small product teams seeking an easy-to-embed feedback board for community-driven feature prioritization.
Pricing
Free plan (1 board, 100 voters/month); Pro at $49/month (5 boards, 1,000 voters/month); Business at $149/month (unlimited voters, custom domains).
Nolt
otherCreates customizable feedback boards and roadmaps for product suggestions.
Embeddable feedback boards that allow voting without user accounts, seamlessly integrating into product sites.
Nolt (nolt.io) is a straightforward feedback management platform designed for product teams to collect, prioritize, and showcase user suggestions through public boards. Users can submit ideas, upvote others, comment, and track status updates like 'planned' or 'completed,' helping teams build transparent roadmaps. It emphasizes simplicity with embeddable widgets and no-account voting, making it easy to integrate into websites or apps.
Pros
- Intuitive setup with drag-and-drop board customization
- Affordable pricing with a generous free tier
- Strong focus on public engagement via anonymous voting and embeds
Cons
- Limited advanced analytics and reporting compared to enterprise tools
- Fewer native integrations (e.g., no Jira or Intercom out-of-box)
- Customization and multi-board features restricted on lower plans
Best For
Indie developers, startups, and small SaaS teams seeking a simple, low-cost tool for public product feedback and roadmaps.
Pricing
Free for 1 board (unlimited voters); Starter at $39/mo (3 boards), Pro at $99/mo (unlimited boards), Enterprise custom.
Upvoty
otherProvides embeddable feedback widgets and voting for feature requests.
Real-time notifications to Slack and Discord for instant feedback updates and team collaboration
Upvoty is a user feedback platform designed for SaaS products, enabling teams to collect feature requests, allow public voting, and maintain transparent roadmaps. It features customizable boards, status updates for ideas (e.g., planned, shipped), and changelogs to keep users informed. The tool integrates with support and communication apps like Intercom, Slack, and Discord for efficient feedback management.
Pros
- Easy setup with embeddable widgets
- Strong integrations with Slack, Discord, and Intercom
- Affordable pricing for small teams
Cons
- Limited advanced analytics compared to competitors
- Customization restricted in lower tiers
- No free plan or extensive mobile support
Best For
Small to mid-sized SaaS teams needing simple, embeddable feedback boards and roadmaps without overwhelming complexity.
Pricing
Essential plan at $25/month (billed annually, 1 board), Pro at $49/month (unlimited boards), Enterprise custom.
Conclusion
The reviewed tools provide effective ways to manage customer feedback, each bringing distinct value. Leading the pack is Canny, celebrated for its ability to collect, organize, and prioritize feedback into clear public roadmaps. Closely following are Productboard and Aha!, both strong alternatives—Productboard centralizes insights, while Aha! focuses on strategic roadmap creation to cater to diverse team requirements.
Seize the chance to turn feedback into action: start with Canny to streamline your process and craft products that truly meet user needs.
Tools Reviewed
All tools were independently evaluated for this comparison
