Quick Overview
- 1#1: Five9 - Cloud contact center platform with advanced predictive dialing to maximize agent talk time and efficiency.
- 2#2: PhoneBurner - Power dialer software that eliminates voicemail delays and rings multiple prospects simultaneously for sales teams.
- 3#3: Convoso - Omnichannel dialer with predictive dialing, TCPA compliance, and AI-powered call scoring for outbound campaigns.
- 4#4: Kixie - CRM-integrated power dialer with local presence, voicemail drop, and one-click calling for sales productivity.
- 5#5: Talkdesk - AI-driven contact center solution featuring predictive dialing, smart routing, and real-time analytics.
- 6#6: CallTools - Cloud-based dialer supporting power, predictive, and preview modes for high-volume outbound calling.
- 7#7: AI rcall - Cloud phone system with power dialing, call monitoring, and integrations for support and sales teams.
- 8#8: Dialpad - AI-powered VoIP platform with auto-dialer, real-time transcription, and CRM sync for efficient calling.
- 9#9: JustCall - Business phone system offering click-to-dial, power dialing, and SMS integration for sales outreach.
- 10#10: RingCentral - Unified communications platform with robust outbound calling, auto-dialing, and team collaboration features.
These tools were rigorously assessed based on advanced features (such as predictive dialing, compliance tools, and AI integration), user experience, technical quality, and overall value, ensuring the list highlights the most reliable and impactful options for modern businesses
Comparison Table
This comparison table dives into popular phone dialer software, featuring tools like Five9, PhoneBurner, Convoso, Kixie, Talkdesk, and more, to help users identify the best fit for their needs. It outlines key features, performance aspects, and practical applications, enabling readers to evaluate options based on their business goals—whether for sales, support, or lead generation. By simplifying the comparison, it empowers users to make informed choices about which dialer best aligns with their requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Five9 Cloud contact center platform with advanced predictive dialing to maximize agent talk time and efficiency. | enterprise | 9.5/10 | 9.8/10 | 8.2/10 | 8.9/10 |
| 2 | PhoneBurner Power dialer software that eliminates voicemail delays and rings multiple prospects simultaneously for sales teams. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 8.5/10 |
| 3 | Convoso Omnichannel dialer with predictive dialing, TCPA compliance, and AI-powered call scoring for outbound campaigns. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.9/10 |
| 4 | Kixie CRM-integrated power dialer with local presence, voicemail drop, and one-click calling for sales productivity. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 5 | Talkdesk AI-driven contact center solution featuring predictive dialing, smart routing, and real-time analytics. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.9/10 |
| 6 | CallTools Cloud-based dialer supporting power, predictive, and preview modes for high-volume outbound calling. | specialized | 8.1/10 | 8.5/10 | 7.8/10 | 7.6/10 |
| 7 | AI rcall Cloud phone system with power dialing, call monitoring, and integrations for support and sales teams. | specialized | 8.4/10 | 9.1/10 | 8.7/10 | 7.8/10 |
| 8 | Dialpad AI-powered VoIP platform with auto-dialer, real-time transcription, and CRM sync for efficient calling. | enterprise | 8.5/10 | 9.2/10 | 8.7/10 | 8.1/10 |
| 9 | JustCall Business phone system offering click-to-dial, power dialing, and SMS integration for sales outreach. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 7.9/10 |
| 10 | RingCentral Unified communications platform with robust outbound calling, auto-dialing, and team collaboration features. | enterprise | 7.8/10 | 8.5/10 | 7.2/10 | 7.0/10 |
Cloud contact center platform with advanced predictive dialing to maximize agent talk time and efficiency.
Power dialer software that eliminates voicemail delays and rings multiple prospects simultaneously for sales teams.
Omnichannel dialer with predictive dialing, TCPA compliance, and AI-powered call scoring for outbound campaigns.
CRM-integrated power dialer with local presence, voicemail drop, and one-click calling for sales productivity.
AI-driven contact center solution featuring predictive dialing, smart routing, and real-time analytics.
Cloud-based dialer supporting power, predictive, and preview modes for high-volume outbound calling.
Cloud phone system with power dialing, call monitoring, and integrations for support and sales teams.
AI-powered VoIP platform with auto-dialer, real-time transcription, and CRM sync for efficient calling.
Business phone system offering click-to-dial, power dialing, and SMS integration for sales outreach.
Unified communications platform with robust outbound calling, auto-dialing, and team collaboration features.
Five9
enterpriseCloud contact center platform with advanced predictive dialing to maximize agent talk time and efficiency.
AI-powered Predictive Connect, which dynamically adjusts dialing algorithms in real-time to achieve up to 300% higher connect rates while minimizing compliance risks.
Five9 is a leading cloud-based contact center platform renowned for its advanced phone dialer capabilities, including predictive, power, preview, and progressive dialing modes designed to maximize agent efficiency and connect rates. It integrates seamlessly with CRMs like Salesforce and provides real-time analytics, AI-powered insights, and compliance tools such as TCPA adherence. As a comprehensive CCaaS solution, Five9 enables scalable outbound campaigns for high-volume calling while supporting inbound and blended operations.
Pros
- Highly accurate predictive dialing with AI optimization for superior connect rates
- Scalable for enterprise-level volumes with robust integrations and reporting
- Strong compliance features including Do Not Call scrubbing and call recording
Cons
- High cost suitable mainly for larger operations
- Steep learning curve for setup and advanced customization
- Limited flexibility for very small teams or simple dialer needs
Best For
Enterprise contact centers and sales teams handling high-volume outbound calling who require advanced AI-driven dialing and full CCaaS functionality.
Pricing
Custom pricing starting at approximately $150-$300 per user per month, depending on features, volume, and contract length; requires a quote.
PhoneBurner
specializedPower dialer software that eliminates voicemail delays and rings multiple prospects simultaneously for sales teams.
Local Presence™ that dynamically assigns local area codes to calls for higher answer rates
PhoneBurner is a high-performance power dialer software tailored for outbound sales teams, enabling reps to make significantly more calls per day through automated dialing and seamless workflow automation. It features local caller ID spoofing, instant voicemail drops, and one-click CRM data entry to boost connect rates and productivity. The platform also offers call recording, analytics, and integrations with tools like Salesforce and HubSpot for comprehensive sales management.
Pros
- Ultra-fast power dialing handles up to 80+ calls per hour with no delays
- Local Presence technology increases answer rates by displaying local caller IDs
- Robust CRM integrations and voicemail drop streamline sales workflows
Cons
- Premium pricing may be steep for small teams or startups
- Limited inbound calling and team collaboration features compared to all-in-one platforms
- Occasional reports of technical glitches during peak usage
Best For
Outbound sales reps and high-volume calling teams focused on maximizing daily dials and connect rates.
Pricing
Starts at $149/user/month (billed annually); custom enterprise plans available.
Convoso
enterpriseOmnichannel dialer with predictive dialing, TCPA compliance, and AI-powered call scoring for outbound campaigns.
Compliance as a Service with AI-powered real-time monitoring and automated scrubbing to minimize litigation risks
Convoso is a cloud-based contact center platform specializing in high-volume outbound phone dialing for sales, collections, and political campaigns. It offers predictive, power, and preview dialing modes, integrated SMS/email outreach, and advanced compliance tools like TCPA scrubbing and DNC management. The software also includes inbound capabilities, real-time analytics, and AI-driven features for optimizing agent performance.
Pros
- Highly accurate predictive dialing with connect rates up to 30-40% higher than competitors
- Enterprise-grade compliance suite including real-time TCPA and litigation protection
- Scalable for teams of any size with seamless multichannel support (voice, SMS, email)
Cons
- Pricing can be expensive for small teams or low-volume users
- Initial setup and training require significant time investment
- Reporting customization is robust but interface can feel overwhelming for beginners
Best For
Large outbound call centers in regulated industries like finance, healthcare, and debt collection that prioritize compliance and high connect rates.
Pricing
Custom quote-based pricing, typically starting at $0.08-$0.12 per minute or $125/user/month for core plans, with add-ons for AI and compliance features.
Kixie
specializedCRM-integrated power dialer with local presence, voicemail drop, and one-click calling for sales productivity.
BoostDialer predictive dialing with built-in TCPA compliance and dynamic local presence to maximize connect rates
Kixie is a cloud-based sales dialer platform that automates outbound calling for sales teams with power dialing, predictive dialing (BoostDialer), and seamless CRM integrations like Salesforce and HubSpot. It enables one-click calling from any record, local presence to boost answer rates, voicemail drops, SMS messaging, and AI-driven conversation intelligence for coaching and analytics. Designed to increase connect rates and sales efficiency, Kixie combines dialing power with workflow automation for high-volume outreach.
Pros
- Robust dialing modes including compliant predictive dialing
- Deep CRM integrations with click-to-call functionality
- AI conversation intelligence and analytics for performance insights
Cons
- Higher pricing tiers required for advanced features
- Occasional reports of call quality issues during peak times
- Limited customization for inbound call handling
Best For
Outbound sales teams in mid-sized organizations needing CRM-integrated power dialing and AI coaching to scale calling efficiency.
Pricing
Starts at $35/user/month (Professional, billed annually) up to $95/user/month (Enterprise), with add-ons for SMS and AI features.
Talkdesk
enterpriseAI-driven contact center solution featuring predictive dialing, smart routing, and real-time analytics.
AI-Powered Predictive Dialing with automatic call dispositioning and intelligent agent assist
Talkdesk is a cloud-based contact center platform with robust phone dialing capabilities, including predictive, power, progressive, and preview dialing modes designed to optimize outbound calling efficiency. It leverages AI for smart call routing, automatic dispositioning, and compliance features like DNC scrubbing to boost connect rates and agent productivity. While primarily a full CCaaS solution, its dialer excels in high-volume environments with deep CRM integrations and real-time analytics.
Pros
- Advanced AI-enhanced predictive dialing for high connect rates
- Seamless integrations with major CRMs like Salesforce and Zendesk
- Comprehensive compliance tools and real-time analytics
Cons
- Enterprise-focused pricing can be costly for smaller teams
- Steeper learning curve for full feature utilization
- Overkill for basic dialing needs without needing full contact center suite
Best For
Mid-to-large enterprises with high-volume outbound sales or service teams requiring AI-driven dialing and omnichannel integration.
Pricing
Custom enterprise pricing; plans start at around $75/user/month for basic features, scaling to $125+/user/month for advanced AI and dialer capabilities.
CallTools
specializedCloud-based dialer supporting power, predictive, and preview modes for high-volume outbound calling.
Automated TCPA compliance suite with real-time DNC scrubbing and consent tracking
CallTools is a cloud-based phone dialer software designed for sales, telemarketing, and lead generation teams, offering power, predictive, and preview dialing modes to maximize connect rates. It integrates seamlessly with popular CRMs like Salesforce and HubSpot, supports inbound/outbound calling, SMS campaigns, and includes call recording and real-time analytics. The platform emphasizes TCPA compliance with built-in DNC scrubbing and consent management tools.
Pros
- Strong CRM integrations for seamless data sync
- Advanced dialing modes with high connect rates
- Comprehensive compliance and reporting tools
Cons
- Pricing can be steep for small teams
- Interface feels dated in some areas
- Customer support response times vary
Best For
Mid-sized sales teams handling high-volume outbound calls with CRM-heavy workflows.
Pricing
Starts at $35/user/month for basic power dialing, with predictive dialing and enterprise plans at $65+/user/month; custom quotes available.
AI rcall
specializedCloud phone system with power dialing, call monitoring, and integrations for support and sales teams.
CRM-powered Power Dialer that auto-prioritizes leads and skips voicemails using integrated data insights
AI rcall is a cloud-based VoIP phone system designed for sales, support, and customer success teams, offering power dialing, click-to-call, and progressive dialing to streamline outbound calling. It integrates deeply with over 100 CRM and productivity tools like Salesforce, HubSpot, and Slack, enabling context-rich calls without switching apps. The platform includes call recording, real-time analytics, and coaching features to boost team performance and agent efficiency.
Pros
- Seamless integrations with major CRMs for contextual dialing
- Powerful dialer modes including power and progressive dialing
- Advanced call analytics and coaching tools
Cons
- Higher pricing tiers required for full dialer features
- Limited advanced reporting in entry-level plans
- Occasional dependency on internet quality for call reliability
Best For
Sales and support teams in SMBs needing CRM-integrated dialing for high-volume outbound calls.
Pricing
Starts at $30/user/month (Essentials, billed annually) up to $50/user/month (Professional); custom enterprise pricing available.
Dialpad
enterpriseAI-powered VoIP platform with auto-dialer, real-time transcription, and CRM sync for efficient calling.
AI Dialer with real-time coaching and automated prospecting
Dialpad is a cloud-based unified communications platform focused on VoIP phone services, offering power dialing, AI-enhanced calling, SMS/MMS, video meetings, and collaboration tools. It excels as a phone dialer with features like AI Dialer for automated lead prospecting, real-time call coaching, transcription, and sentiment analysis to boost sales and support efficiency. The platform integrates seamlessly with CRMs like Salesforce and HubSpot, providing analytics and insights for better communication outcomes.
Pros
- Advanced AI tools including real-time coaching and conversation intelligence
- Unlimited calling and SMS in US/Canada with strong CRM integrations
- Intuitive web and mobile apps for quick setup and use
Cons
- Higher tiers required for full AI dialing features
- Occasional call quality issues in high-volume scenarios
- International calling incurs extra costs beyond base plans
Best For
Sales and customer support teams needing AI-powered dialing and analytics in a unified platform.
Pricing
Standard at $15/user/month (billed annually), Pro at $25/user/month, Enterprise custom; AI Sales add-ons extra.
JustCall
specializedBusiness phone system offering click-to-dial, power dialing, and SMS integration for sales outreach.
One-click CRM integrations that automatically log calls, SMS, and notes across platforms like Salesforce and HubSpot
JustCall is a cloud-based VoIP phone system designed for sales and support teams, offering power dialing, click-to-call, SMS messaging, and international calling capabilities. It excels in CRM integrations with tools like Salesforce, HubSpot, and Zendesk, enabling seamless call logging and workflow automation. Additional features include call recording, real-time analytics, IVR, and AI-powered transcription to boost team productivity and customer engagement.
Pros
- Deep integrations with 100+ CRMs and apps for effortless call syncing
- High-quality VoIP calls with global number support and low latency
- Robust analytics and AI insights for call performance optimization
Cons
- Advanced dialer features like predictive dialing require higher tiers or add-ons
- Pricing scales quickly with users and premium features
- Occasional reports of SMS delivery delays in high-volume use
Best For
Sales and customer support teams in SMBs that rely on CRM tools and need integrated dialing without complex setup.
Pricing
Starts at $19/user/month (Essentials), $29/user/month (Professional), $49/user/month (Pro); Enterprise custom; billed annually.
RingCentral
enterpriseUnified communications platform with robust outbound calling, auto-dialing, and team collaboration features.
AI-powered conversation intelligence with real-time coaching and call scoring
RingCentral is a cloud-based unified communications platform offering VoIP phone services, team messaging, video conferencing, and advanced phone dialer capabilities through its RingCX and Engage Voice tools. It supports power dialing, predictive dialing, local presence, and outbound calling campaigns tailored for sales and contact center teams. The platform integrates telephony with CRM systems and AI-driven analytics for enhanced call management and performance tracking.
Pros
- Reliable VoIP calling with high uptime and global reach
- Advanced dialer options like power and predictive dialing
- Strong integrations with CRMs like Salesforce and Microsoft Teams
Cons
- Pricing can escalate quickly with add-ons for dialer features
- Steep learning curve for full feature utilization
- Interface feels bloated for users needing only basic dialing
Best For
Mid-to-large sales teams and contact centers seeking integrated UCaaS with robust dialing and analytics.
Pricing
Starts at $20/user/month for Core plan; Advanced ($30/user/month) and Ultra ($35/user/month) unlock dialer features; additional costs for Engage Voice.
Conclusion
The top phone dialer software reviewed offer diverse strengths to enhance outbound calling efficiency, with standout tools designed to meet varied team needs. Leading the pack is Five9, a cloud contact center platform with advanced predictive dialing that maximizes agent talk time. Close contenders PhoneBurner and Convoso provide compelling alternatives, with PhoneBurner excelling in eliminating voicemail delays and Convoso offering omnichannel capabilities, TCPA compliance, and AI-powered call scoring. Whether prioritizing innovation, compliance, or CRM integration, the top three deliver exceptional value.
Elevate your outbound calling with Five9, the top-ranked tool, or explore PhoneBurner and Convoso to find the perfect fit for your team's unique goals.
Tools Reviewed
All tools were independently evaluated for this comparison