Quick Overview
- 1#1: Tessitura - Comprehensive enterprise software suite for performing arts organizations handling ticketing, CRM, fundraising, and marketing.
- 2#2: AudienceView - Cloud-based ticketing, CRM, and box office management platform designed for arts venues and performing arts.
- 3#3: Blackbaud Altru - Nonprofit CRM with advanced ticketing, membership, and fundraising tools tailored for performing arts and cultural organizations.
- 4#4: Spektrix - Integrated CRM and online ticketing system built specifically for theaters, orchestras, and performing arts venues.
- 5#5: Ticketsolve - All-in-one ticketing, marketing, and fundraising platform for independent arts venues and performing arts groups.
- 6#6: PatronManager - Cloud-based patron database and ticketing software optimized for small to mid-sized performing arts organizations.
- 7#7: Arts People - User-friendly ticketing and donor management system for performing arts nonprofits and cultural institutions.
- 8#8: VBO Tickets - Flexible, customizable ticketing solution for theaters, performing arts centers, and live events.
- 9#9: Tix - Specialized ticketing software for professional and community theaters with seating charts and reservations.
- 10#10: ShowClix - Affordable, no-fee ticketing platform supporting performing arts events, theaters, and festivals.
These tools were chosen based on rigorous evaluation of feature depth, usability, and inherent value, with ranking prioritizing alignment with the specific needs of performing arts organizations.
Comparison Table
Navigating performing arts ticketing software can be complex, making a curated comparison vital for organizations seeking to streamline operations and connect with audiences. This table outlines leading tools like Tessitura, AudienceView, Blackbaud Altru, Spektrix, Ticketsolve, and more, detailing key features and strengths. Readers will gain clarity on which solution best fits their needs, from event scaling to fostering long-term fan engagement.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Tessitura Comprehensive enterprise software suite for performing arts organizations handling ticketing, CRM, fundraising, and marketing. | enterprise | 9.4/10 | 9.8/10 | 7.2/10 | 8.7/10 |
| 2 | AudienceView Cloud-based ticketing, CRM, and box office management platform designed for arts venues and performing arts. | enterprise | 9.2/10 | 9.6/10 | 8.4/10 | 8.7/10 |
| 3 | Blackbaud Altru Nonprofit CRM with advanced ticketing, membership, and fundraising tools tailored for performing arts and cultural organizations. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 7.2/10 |
| 4 | Spektrix Integrated CRM and online ticketing system built specifically for theaters, orchestras, and performing arts venues. | specialized | 8.7/10 | 9.2/10 | 7.8/10 | 8.3/10 |
| 5 | Ticketsolve All-in-one ticketing, marketing, and fundraising platform for independent arts venues and performing arts groups. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 6 | PatronManager Cloud-based patron database and ticketing software optimized for small to mid-sized performing arts organizations. | specialized | 8.1/10 | 8.6/10 | 7.7/10 | 7.9/10 |
| 7 | Arts People User-friendly ticketing and donor management system for performing arts nonprofits and cultural institutions. | specialized | 8.1/10 | 8.6/10 | 7.6/10 | 7.8/10 |
| 8 | VBO Tickets Flexible, customizable ticketing solution for theaters, performing arts centers, and live events. | specialized | 8.1/10 | 8.4/10 | 8.6/10 | 8.8/10 |
| 9 | Tix Specialized ticketing software for professional and community theaters with seating charts and reservations. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 8.2/10 |
| 10 | ShowClix Affordable, no-fee ticketing platform supporting performing arts events, theaters, and festivals. | specialized | 7.8/10 | 7.6/10 | 8.2/10 | 8.5/10 |
Comprehensive enterprise software suite for performing arts organizations handling ticketing, CRM, fundraising, and marketing.
Cloud-based ticketing, CRM, and box office management platform designed for arts venues and performing arts.
Nonprofit CRM with advanced ticketing, membership, and fundraising tools tailored for performing arts and cultural organizations.
Integrated CRM and online ticketing system built specifically for theaters, orchestras, and performing arts venues.
All-in-one ticketing, marketing, and fundraising platform for independent arts venues and performing arts groups.
Cloud-based patron database and ticketing software optimized for small to mid-sized performing arts organizations.
User-friendly ticketing and donor management system for performing arts nonprofits and cultural institutions.
Flexible, customizable ticketing solution for theaters, performing arts centers, and live events.
Specialized ticketing software for professional and community theaters with seating charts and reservations.
Affordable, no-fee ticketing platform supporting performing arts events, theaters, and festivals.
Tessitura
enterpriseComprehensive enterprise software suite for performing arts organizations handling ticketing, CRM, fundraising, and marketing.
Unified database providing a 360-degree patron view across all functions for unparalleled data-driven decision-making
Tessitura is a comprehensive enterprise software platform tailored for performing arts organizations, offering integrated ticketing, CRM, fundraising, marketing, and membership management from a single unified database. It enables seamless patron data management across sales, donor relations, and audience development, with robust tools for dynamic pricing, season planning, and analytics. Widely adopted by major orchestras, operas, theaters, and museums, it supports complex operations at scale while driving revenue optimization.
Pros
- All-in-one integration of ticketing, CRM, fundraising, and marketing for holistic patron management
- Advanced analytics, dynamic pricing, and reporting capabilities tailored to performing arts
- Highly scalable and customizable for large-scale operations used by top-tier organizations
Cons
- Steep learning curve and complex interface requiring extensive training
- High implementation costs and lengthy setup process
- Less ideal for small venues due to enterprise-level pricing and overhead
Best For
Large performing arts organizations like orchestras, operas, and theaters needing a powerful, integrated enterprise platform for complex ticketing and patron engagement.
Pricing
Custom enterprise pricing via quote, typically based on annual revenue, transaction volume, and modules; starts high with significant upfront implementation fees.
AudienceView
enterpriseCloud-based ticketing, CRM, and box office management platform designed for arts venues and performing arts.
Precision CRM with dynamic pricing that automatically adjusts ticket prices based on demand, patron behavior, and real-time data
AudienceView is a comprehensive enterprise-grade ticketing and CRM platform tailored for performing arts organizations, orchestras, theaters, and cultural institutions. It offers end-to-end functionality including box office and online ticketing, season management, fundraising tools, marketing automation, and advanced analytics to drive revenue and audience loyalty. The platform stands out with its mobile-optimized self-service portals and dynamic pricing features, enabling seamless patron experiences across digital and in-person channels.
Pros
- Fully integrated CRM, ticketing, and fundraising in one platform
- Advanced analytics and dynamic pricing for revenue optimization
- Robust mobile-first patron self-service and marketing tools
Cons
- Steep learning curve and complex initial setup
- Enterprise pricing may be prohibitive for small venues
- Customization requires professional services support
Best For
Mid-to-large performing arts organizations needing a scalable, all-in-one ticketing and CRM solution for complex operations.
Pricing
Custom enterprise pricing with annual subscriptions typically starting at $50,000+, based on venue size, transaction volume, and modules.
Blackbaud Altru
enterpriseNonprofit CRM with advanced ticketing, membership, and fundraising tools tailored for performing arts and cultural organizations.
Unified PatronSphere database providing a 360-degree view of patrons across ticketing, donations, and memberships
Blackbaud Altru is a cloud-based CRM and ticketing solution tailored for performing arts organizations, museums, and cultural venues. It streamlines season ticketing, group sales, subscriptions, and single-event purchases while integrating donor management, fundraising, and membership tools. Altru offers robust reporting, mobile box office functionality, and accessibility features to optimize patron experiences and revenue.
Pros
- Seamless integration of ticketing with CRM and fundraising for holistic patron management
- Advanced analytics and reporting for data-driven decisions
- Flexible seating charts and pricing models suited to performing arts seasons
Cons
- Steep learning curve due to extensive features
- High cost may deter smaller venues
- Limited out-of-box customizations without professional services
Best For
Mid-to-large performing arts organizations seeking integrated ticketing, CRM, and fundraising capabilities.
Pricing
Custom quote-based pricing starting at around $10,000 annually, scaling with venue size, ticket volume, and modules.
Spektrix
specializedIntegrated CRM and online ticketing system built specifically for theaters, orchestras, and performing arts venues.
Dynamic Pricing engine that automatically adjusts ticket prices in real-time based on demand, supply, and audience data to maximize revenue.
Spektrix is a cloud-based ticketing, CRM, and fundraising platform tailored for performing arts venues, orchestras, theaters, and cultural organizations. It provides seamless online and box office ticketing, dynamic pricing, audience development tools, marketing automation, and integrated donor management. The software emphasizes data-driven insights to boost revenue, retention, and engagement for arts organizations.
Pros
- Highly specialized features for performing arts like dynamic pricing and bundling
- Comprehensive CRM with fundraising and membership tools integrated into ticketing
- Powerful analytics and reporting for audience insights and revenue optimization
Cons
- Steep learning curve due to extensive feature set
- Pricing is premium and scales with ticket volume, less ideal for very small venues
- Interface feels dated in some areas despite functional depth
Best For
Mid-to-large performing arts venues and cultural organizations needing an all-in-one system for ticketing, CRM, fundraising, and data analytics.
Pricing
Custom subscription pricing based on annual ticket sales and venue size; typically starts at $5,000-$15,000/year for mid-sized organizations, with per-ticket fees.
Ticketsolve
specializedAll-in-one ticketing, marketing, and fundraising platform for independent arts venues and performing arts groups.
PatronHub CRM, which seamlessly integrates ticketing data with personalized marketing, fundraising, and membership management for arts patrons.
Ticketsolve is a cloud-based ticketing and CRM platform tailored for performing arts organizations such as theaters, orchestras, and arts centers. It provides end-to-end solutions including online ticket sales, box office management, dynamic seating charts, patron relationship management, and targeted marketing campaigns. The software excels in handling complex season subscriptions, fundraising events, and audience segmentation to boost revenue and engagement for arts venues.
Pros
- Specialized for performing arts with flexible seating and season ticket handling
- Robust integrated CRM (PatronHub) for audience insights and marketing
- Strong reporting and fundraising tools tailored to arts organizations
Cons
- Custom pricing can be opaque and higher for smaller venues
- Steeper learning curve for advanced customization
- Limited third-party integrations compared to enterprise competitors
Best For
Mid-sized performing arts venues and orchestras seeking an arts-focused all-in-one ticketing and CRM system.
Pricing
Custom quotes based on venue size, ticket volume, and features; typically includes monthly SaaS fees starting around $1,500-$5,000 plus per-transaction costs.
PatronManager
specializedCloud-based patron database and ticketing software optimized for small to mid-sized performing arts organizations.
Advanced subscription management with dynamic pricing, waitlists, and upgrades specifically optimized for performing arts seasons
PatronManager is a cloud-based CRM and ticketing platform specifically designed for performing arts organizations, streamlining ticketing, subscription management, fundraising, and patron engagement in a single system. It offers tools for season passes, flex tickets, box office management, and detailed reporting to help arts venues build lasting relationships with patrons. The software emphasizes data-driven insights and automation to reduce administrative burdens while supporting multi-venue operations.
Pros
- Integrated CRM and ticketing with 360-degree patron views
- Robust subscription and flex pass management tailored for performing arts
- Strong fundraising and donor management tools
Cons
- Pricing can be high for smaller organizations
- Learning curve for advanced customizations
- Limited third-party integrations compared to enterprise competitors
Best For
Mid-sized performing arts organizations seeking an all-in-one solution for ticketing, CRM, and fundraising.
Pricing
Custom quote-based pricing starting at around $5,000 annually, scaling with organization size, venues, and ticket volume.
Arts People
specializedUser-friendly ticketing and donor management system for performing arts nonprofits and cultural institutions.
Advanced series and subscription ticketing engine that accommodates complex multi-performance packages unique to performing arts.
Arts People is a cloud-based ticketing and CRM platform tailored for performing arts organizations, offering box office management, online sales, subscription handling, and patron data tools. It integrates fundraising, marketing automation, and reporting to streamline operations for theaters, orchestras, and dance companies. The software emphasizes arts-specific workflows like season tickets and group bookings to boost revenue and engagement.
Pros
- Specialized features for performing arts like flexible season subscriptions and flex passes
- Robust integrated CRM for donor and patron lifecycle management
- Comprehensive reporting and data insights for targeted marketing
Cons
- Dated user interface that can feel clunky for quick tasks
- Pricing structure is opaque and scales expensively for small venues
- Limited native mobile capabilities and third-party integrations
Best For
Mid-sized performing arts venues needing arts-focused ticketing with strong CRM and fundraising integration.
Pricing
Custom subscription pricing starting at ~$500/month for small venues, plus 2-4% per-transaction fees, scaling with ticket volume and features.
VBO Tickets
specializedFlexible, customizable ticketing solution for theaters, performing arts centers, and live events.
VBO FlexPass for customizable, multi-event subscription packages that drive repeat attendance
VBO Tickets is a cloud-based ticketing and CRM platform tailored for performing arts organizations like theaters, orchestras, and dance companies. It provides online ticket sales, box office management, season subscriptions, flex passes, patron data management, fundraising tools, and marketing automation. The software emphasizes ease of setup and scalability without long-term contracts, helping venues streamline operations and boost revenue.
Pros
- Specialized features for performing arts including flex passes and season tickets
- Intuitive interface with quick setup and mobile box office app
- Affordable transaction-based pricing with no contracts
- Robust patron CRM and email marketing tools
Cons
- Fewer advanced analytics compared to enterprise competitors
- Limited integrations with external accounting or POS systems
- Customer support can be slower for non-standard issues
Best For
Small to mid-sized performing arts venues seeking a cost-effective, user-friendly ticketing solution without complex enterprise overhead.
Pricing
Transaction-based at $1.50-$2.00 per ticket plus 2.9% + $0.30 payment processing; volume discounts and monthly subscriptions available starting at $99/month.
Tix
specializedSpecialized ticketing software for professional and community theaters with seating charts and reservations.
Season subscription and flex-pass management optimized for recurring performing arts series
Tix (tix.com) is a specialized ticketing platform tailored for performing arts organizations, including theaters, orchestras, and dance companies, providing end-to-end solutions for online sales, box office management, and audience CRM. It features customizable seating charts, dynamic pricing, season subscriptions, and fundraising tools to optimize revenue and patron retention. With mobile ticketing and marketing automation, Tix streamlines operations for arts venues of various sizes.
Pros
- Highly customizable for performing arts with strong subscription and series management
- Robust analytics and reporting for audience insights
- Reliable mobile ticketing and self-service kiosks
Cons
- Transaction fees can add up for low-volume venues
- Fewer advanced integrations compared to enterprise competitors
- Occasional learning curve for complex seating configurations
Best For
Mid-sized performing arts venues and non-profits seeking an affordable, arts-specific ticketing system with strong patron engagement tools.
Pricing
Transaction-based with 2.9% + $1.25 per ticket (discounts for volume); custom subscriptions from $500/month for box office features.
ShowClix
specializedAffordable, no-fee ticketing platform supporting performing arts events, theaters, and festivals.
PatronHub CRM seamlessly integrated with ticketing for personalized marketing and donor cultivation tailored to arts organizations.
ShowClix is a ticketing and patron management platform tailored for performing arts organizations such as theaters, orchestras, and dance companies. It provides online ticket sales, box office management, reserved seating, season ticketing, and integrated CRM tools via PatronHub to nurture donor relationships and boost revenue. The software emphasizes ease of use and affordability for mid-sized venues, with features like mobile ticketing and marketing automation to streamline operations and increase attendance.
Pros
- Affordable transaction-based pricing ideal for smaller budgets
- Strong focus on arts-specific tools like season passes and fundraising
- Excellent customer support with dedicated account managers
Cons
- Limited advanced analytics compared to enterprise competitors
- Scalability challenges for very large venues or high-volume events
- Customization options can feel restrictive for complex needs
Best For
Mid-sized performing arts venues and nonprofits seeking cost-effective, user-friendly ticketing with built-in patron management.
Pricing
Transaction-based model with fees around 2.9% + $1.00 per ticket; volume discounts and custom enterprise plans available, no upfront software costs.
Conclusion
Evaluating these top-performing ticketing tools reveals Tessitura as the clear leader, with an all-encompassing enterprise suite integrating ticketing, CRM, fundraising, and marketing. AudienceView and Blackbaud Altru follow strongly, each offering unique strengths—AudienceView’s cloud-based versatility and Blackbaud Altru’s tailored nonprofit focus—catering to diverse organizational needs. Together, they highlight the critical role of robust software in empowering performing arts venues to connect with audiences effectively.
To unlock seamless, end-to-end success in performing arts ticketing, begin with Tessitura—the top-ranked choice for integrated power and comprehensive support.
Tools Reviewed
All tools were independently evaluated for this comparison