Top 10 Best Patient Survey Software of 2026

Press Ganey is a premier patient experience management platform renowned for its comprehensive patient survey solutions tailored to healthcare organizations. It facilitates the deployment of standardized surveys like HCAHPS, CG-CAHPS, and custom feedback tools across inpatient, outpatient, and digital channels, capturing real-time patient insights. The platform leverages advanced analytics, AI-driven recommendations, and benchmarking against the industry's largest proprietary database to help providers improve satisfaction scores and operational performance.

NRC Health offers a robust patient experience platform focused on survey software for healthcare providers, enabling the collection of real-time feedback through tools like HCAHPS-compliant surveys and post-discharge assessments. It provides advanced analytics, AI-driven insights, and benchmarking against the nation's largest proprietary database of patient experience data. The solution helps organizations identify trends, improve satisfaction scores, and drive actionable improvements in care delivery.

Qualtrics is a robust experience management platform specializing in advanced patient surveys for healthcare organizations, enabling the creation of customized questionnaires to measure satisfaction, HCAHPS compliance, and care quality. It offers multi-channel distribution, real-time data collection, and powerful analytics including AI-driven insights to uncover trends in patient feedback. With strong integrations to EHR systems and HIPAA compliance, it supports enterprise-scale patient experience management.

Medallia is an enterprise-grade experience management platform that specializes in collecting patient feedback through multi-channel surveys, including SMS, email, QR codes, and in-person kiosks tailored for healthcare settings. It leverages AI-driven text analytics, sentiment analysis, and real-time dashboards to transform raw survey data into actionable insights for improving patient experiences. The solution supports closed-loop feedback processes, enabling providers to respond promptly and track improvements in satisfaction metrics like NPS or HCAHPS.

HealthStream offers a robust patient experience platform focused on survey solutions for healthcare organizations, enabling the collection of feedback via HCAHPS, CG-CAHPS, and custom surveys across inpatient, outpatient, and ambulatory settings. The software provides real-time analytics, actionable insights, and benchmarking against national databases to drive improvements in patient satisfaction. It integrates with EHR systems and HealthStream's learning management tools to link feedback directly to staff training and performance.

Phreesia is a patient intake and engagement platform that excels in digital surveys for healthcare settings, enabling patients to complete pre-visit questionnaires, symptom checkers, and satisfaction surveys via tablets, apps, or online portals. It streamlines data collection with customizable forms that integrate directly into provider workflows and electronic health records (EHRs). The platform provides real-time analytics on survey responses to help improve patient care and operational efficiency.

Solutionreach is a patient engagement platform with robust survey tools designed for healthcare providers to collect post-visit feedback efficiently. It automates survey delivery via SMS, email, or patient portal, capturing Net Promoter Scores (NPS) and satisfaction metrics with real-time analytics and customizable questions. The software integrates seamlessly with EHR/PM systems, enabling practices to act on insights to improve patient experience and retention.

SurveyMonkey is a widely-used online survey platform that allows healthcare providers to design, distribute, and analyze patient satisfaction and feedback surveys through customizable templates and question types. It supports mobile-responsive surveys and offers basic analytics for tracking patient experiences. While versatile for general use, it provides HIPAA-compliant options in enterprise plans, making it suitable for handling sensitive patient data with proper configuration.

Jotform is a powerful no-code form builder that enables healthcare providers to create customizable patient satisfaction surveys, feedback forms, appointment requests, and intake questionnaires with ease. It offers HIPAA-compliant plans for secure handling of protected health information, along with conditional logic, integrations, and mobile responsiveness. Thousands of templates and automation features make it suitable for streamlining patient data collection in clinics and hospitals.

Formstack is a robust online form and survey builder that allows healthcare providers to create customizable patient satisfaction surveys, feedback forms, and intake questionnaires with drag-and-drop ease. It supports HIPAA compliance for secure data handling, conditional logic for dynamic questioning, and integrations with EHR systems like Epic and Cerner. While versatile for general data collection, it excels in automating workflows around patient surveys to streamline follow-ups and reporting.