Quick Overview
- 1#1: Envoy Packages - Streamlines office package receiving, logging, notifications, and self-service pickup with seamless integrations.
- 2#2: PackageX - AI-powered package receiving software that automates scanning, tracking, and resident notifications for multifamily properties.
- 3#3: Spear - Comprehensive mailroom management platform handling package receiving, sorting, and delivery workflows for offices.
- 4#4: Luxer One - Cloud-based smart locker software for secure package receiving and 24/7 resident access in apartments and offices.
- 5#5: Parcel Pending - Automated package management system with lockers and software for efficient receiving in multifamily housing.
- 6#6: Package Guardian - Digital package room solution providing real-time tracking, notifications, and pickup coordination.
- 7#7: Package Concierge - Secure package receiving and storage system with mobile app access for apartment communities.
- 8#8: Veristream - Integrated package management software for logging, notifying, and releasing deliveries in offices.
- 9#9: Smiota - IoT platform for smart locker package receiving with remote management and user access control.
- 10#10: TrackingPoint - Package tracking and receiving software designed for multifamily properties with photo verification.
We ranked tools based on robust feature sets (including automation, integration, and security), user experience, and overall value, ensuring the list focuses on reliability, adaptability, and impactful solutions for diverse package management needs.
Comparison Table
Explore a detailed comparison of leading package receiving software, including tools like Envoy Packages, PackageX, Spear, Luxer One, Parcel Pending, and more. This table outlines key features, usability, and integration options to help readers find the best fit for their receiving process.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Envoy Packages Streamlines office package receiving, logging, notifications, and self-service pickup with seamless integrations. | enterprise | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | PackageX AI-powered package receiving software that automates scanning, tracking, and resident notifications for multifamily properties. | specialized | 9.4/10 | 9.6/10 | 9.2/10 | 9.0/10 |
| 3 | Spear Comprehensive mailroom management platform handling package receiving, sorting, and delivery workflows for offices. | enterprise | 8.6/10 | 8.8/10 | 8.7/10 | 8.2/10 |
| 4 | Luxer One Cloud-based smart locker software for secure package receiving and 24/7 resident access in apartments and offices. | specialized | 8.4/10 | 9.0/10 | 8.2/10 | 7.7/10 |
| 5 | Parcel Pending Automated package management system with lockers and software for efficient receiving in multifamily housing. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 6 | Package Guardian Digital package room solution providing real-time tracking, notifications, and pickup coordination. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.9/10 |
| 7 | Package Concierge Secure package receiving and storage system with mobile app access for apartment communities. | specialized | 7.8/10 | 8.2/10 | 7.9/10 | 7.4/10 |
| 8 | Veristream Integrated package management software for logging, notifying, and releasing deliveries in offices. | enterprise | 7.6/10 | 8.0/10 | 7.8/10 | 7.2/10 |
| 9 | Smiota IoT platform for smart locker package receiving with remote management and user access control. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.7/10 |
| 10 | TrackingPoint Package tracking and receiving software designed for multifamily properties with photo verification. | specialized | 7.2/10 | 7.5/10 | 6.8/10 | 6.9/10 |
Streamlines office package receiving, logging, notifications, and self-service pickup with seamless integrations.
AI-powered package receiving software that automates scanning, tracking, and resident notifications for multifamily properties.
Comprehensive mailroom management platform handling package receiving, sorting, and delivery workflows for offices.
Cloud-based smart locker software for secure package receiving and 24/7 resident access in apartments and offices.
Automated package management system with lockers and software for efficient receiving in multifamily housing.
Digital package room solution providing real-time tracking, notifications, and pickup coordination.
Secure package receiving and storage system with mobile app access for apartment communities.
Integrated package management software for logging, notifying, and releasing deliveries in offices.
IoT platform for smart locker package receiving with remote management and user access control.
Package tracking and receiving software designed for multifamily properties with photo verification.
Envoy Packages
enterpriseStreamlines office package receiving, logging, notifications, and self-service pickup with seamless integrations.
Integrated visitor-package handoff, allowing seamless linkage between deliveries and badge check-ins
Envoy Packages is a robust workplace package management solution that digitizes the entire package lifecycle, from receiving and logging to notifying recipients and facilitating secure delivery. It integrates seamlessly with Envoy's visitor management and other workplace tools, offering features like photo capture, custom workflows, and real-time analytics. Designed for offices with high package volumes, it eliminates manual logs and reduces errors in package handling.
Pros
- Comprehensive package tracking with photo logging and automated notifications
- Seamless integrations with Slack, Microsoft Teams, and Envoy's visitor system
- Mobile app for front desk and delivery staff enables quick, on-the-go management
Cons
- Pricing can escalate for high-volume or enterprise use
- Full feature set shines best when bundled with other Envoy apps
- Initial setup requires some customization for complex workflows
Best For
Mid-to-large offices or campuses handling frequent package deliveries that need scalable, integrated management.
Pricing
Starts at $99/month for up to 100 packages (Starter plan); scales to $299+/month for unlimited packages and advanced features (Plus/Enterprise).
PackageX
specializedAI-powered package receiving software that automates scanning, tracking, and resident notifications for multifamily properties.
Digital Magic Slips with QR codes for instant, trackable resident notifications replacing paper slips entirely
PackageX is a comprehensive package management platform tailored for offices, apartments, and campuses to handle high-volume package receiving efficiently. It digitizes the entire process from intake and photo capture to automated notifications via email, SMS, app, or Slack/Teams integrations. Users benefit from QR code scanning, resident self-service portals, and detailed analytics for streamlined operations and reduced errors.
Pros
- Robust automation with instant notifications and integrations
- Intuitive mobile app for staff and residents
- Advanced reporting and analytics for optimization
Cons
- Higher pricing for smaller operations
- Initial setup requires some configuration
- Limited customization in basic plans
Best For
Mid-to-large offices, multi-family housing, and campuses with frequent package deliveries needing scalable automation.
Pricing
Starts at $99/month for basic plan (up to 500 packages), scales to enterprise custom pricing based on volume and features.
Spear
enterpriseComprehensive mailroom management platform handling package receiving, sorting, and delivery workflows for offices.
AI-assisted photo verification and digital package slips for accurate, tamper-proof logging
Spear is a dedicated package management platform designed for multifamily properties, offices, and commercial buildings to streamline package receiving, storage, and resident notifications. It enables front desk staff to log deliveries with photo verification, automatically notify residents via app, text, email, or digital slips, and provide self-service pickup options. The software also offers analytics for package volume trends and integrates with popular property management systems like Yardi and RealPage.
Pros
- Multi-channel resident notifications for quick pickups
- Intuitive staff dashboard with photo logging and search
- Strong analytics and PMS integrations
Cons
- Pricing scales higher for smaller properties
- Setup requires initial staff training
- Limited advanced customization for unique workflows
Best For
Property managers of mid-sized apartment complexes or offices handling high package volumes.
Pricing
Quote-based pricing starting at around $3-5 per unit/month, with tiers based on property size and features.
Luxer One
specializedCloud-based smart locker software for secure package receiving and 24/7 resident access in apartments and offices.
OneCode technology enabling universal carrier acceptance and instant resident notifications without requiring printed labels or manual sorting
Luxer One is a smart locker-based package management system designed for multifamily properties, offices, and universities, automating secure package receiving, storage, and resident retrieval. Its software platform integrates with major carriers like UPS, FedEx, USPS, and Amazon for seamless notifications and access via a mobile app. Property managers gain oversight through a centralized dashboard with analytics, reporting, and operational controls.
Pros
- Extensive integrations with all major carriers for label-free acceptance
- User-friendly resident app with real-time notifications and PIN access
- Robust admin dashboard for analytics, staffing optimization, and reporting
Cons
- High upfront hardware costs and installation requirements
- Pricing is custom and not transparent for smaller properties
- Limited flexibility for non-standard package sizes without additional lockers
Best For
Large multifamily property managers and HOAs seeking scalable, hands-free package automation to reduce staffing needs.
Pricing
Custom enterprise pricing; hardware leasing starts around $200-400 per locker unit with monthly SaaS fees of $1-3 per residential unit.
Parcel Pending
enterpriseAutomated package management system with lockers and software for efficient receiving in multifamily housing.
Resident mobile app for real-time package tracking, notifications, and contactless pickup requests
Parcel Pending is a cloud-based package management software tailored for multifamily housing, offices, and retail businesses to efficiently handle incoming deliveries. It provides tools for logging packages, sending automated notifications to recipients via app, email, or SMS, and managing storage and pickup processes. The platform supports carrier integrations, resident self-service portals, and detailed reporting to streamline operations and reduce staff workload.
Pros
- Robust notification system with multiple channels including mobile app
- Strong integrations with major carriers like UPS, FedEx, and USPS
- Comprehensive reporting and analytics for package volume and trends
Cons
- Pricing can be steep for smaller properties
- Limited customization options in the user interface
- Occasional delays in mobile app updates and support response
Best For
Multifamily property managers and apartment complexes dealing with high daily package volumes.
Pricing
Subscription-based starting at $2-5 per unit/month, with enterprise tiers for larger properties; custom quotes available.
Package Guardian
specializedDigital package room solution providing real-time tracking, notifications, and pickup coordination.
Digital package slips with QR codes for instant resident retrieval and contactless access
Package Guardian is a cloud-based package management platform tailored for multi-family housing, offices, and commercial properties to streamline receiving, tracking, and distribution of deliveries. It offers digital notifications, resident self-service portals, and integration with smart lockers and carriers like UPS, FedEx, and USPS. The software reduces manual processes through automated logging, real-time updates, and detailed analytics for property managers.
Pros
- Comprehensive carrier integrations and automated notifications
- Robust reporting and analytics dashboard
- Scalable for multi-property management
Cons
- Pricing can be steep for small properties
- Mobile app interface feels dated
- Limited advanced customization without enterprise plans
Best For
Property managers in mid-sized apartment complexes or offices needing efficient, digital package handling for high-volume deliveries.
Pricing
Starts at $0.45 per unit/door per month (billed annually), with custom enterprise tiers available.
Package Concierge
specializedSecure package receiving and storage system with mobile app access for apartment communities.
Proprietary smart locker integration with automated access codes and photo verification for packages
Package Concierge is a package management software platform designed for multi-family housing, offices, and universities, integrating with secure locker systems for receiving and storing deliveries. It offers resident apps for notifications, package tracking, and scheduled pickups, while providing property managers with inventory tools, reporting, and carrier integrations. The solution emphasizes 24/7 access and reduces front-desk workload through automated processes.
Pros
- Robust integration with smart lockers for secure storage
- Intuitive resident and manager mobile apps
- Real-time notifications and detailed analytics dashboard
Cons
- Higher upfront costs due to hardware requirements
- Limited third-party integrations beyond major carriers
- Customization options are somewhat restricted
Best For
Large apartment complexes or universities needing a reliable, hardware-integrated package receiving system.
Pricing
Custom quotes starting at $4-6 per locker/month plus installation fees; software licensing around $500-2000/month based on property size.
Veristream
enterpriseIntegrated package management software for logging, notifying, and releasing deliveries in offices.
Carrier Hub integration for direct, automated label printing and notifications from UPS, FedEx, and Amazon lockers
Veristream is a cloud-based package management software tailored for multifamily properties, offices, and universities to streamline package receiving and delivery processes. Staff use a mobile app to log incoming packages, print labels, and send automated notifications to residents via email, text, or app push. Residents access a self-service portal to view package status, schedule pickups, and manage deliveries. It integrates with major carriers like UPS, FedEx, and Amazon for real-time tracking and efficiency.
Pros
- Robust mobile app for staff with quick package logging and label printing
- Comprehensive resident portal for self-service scheduling and notifications
- Strong integrations with major carriers for automated tracking
Cons
- Pricing is quote-based and can be higher for smaller properties
- Setup and training may require time for full utilization
- Limited advanced analytics compared to top competitors
Best For
Multifamily property managers and office admins handling high package volumes who need reliable staff tools and resident self-service options.
Pricing
Custom quote-based pricing starting around $1-2 per unit/month, depending on property size, features, and integrations; no public tiers available.
Smiota
specializedIoT platform for smart locker package receiving with remote management and user access control.
Universal locker-agnostic integration that works with any smart locker brand via open APIs
Smiota is a cloud-based package management platform tailored for multifamily housing, offices, and universities to streamline package receiving and delivery processes. It enables staff to log packages via a web dashboard or mobile app, automatically notifies residents through SMS, email, or app push notifications, and provides secure pickup options using QR codes or PINs. The software also offers reporting tools, analytics on package volume, and integrations with smart lockers for automated access.
Pros
- Intuitive staff dashboard and mobile app for quick package logging
- Multi-channel resident notifications reduce no-shows and inquiries
- Robust analytics and reporting for operational insights
Cons
- Pricing scales higher for smaller properties
- Limited third-party integrations compared to top competitors
- Occasional mobile app glitches reported by users
Best For
Mid-sized multifamily properties or student housing seeking efficient, scalable package management without heavy reliance on hardware.
Pricing
Custom subscription starting at $0.75-$2 per unit/month, with volume discounts and add-ons for lockers or premium support.
TrackingPoint
specializedPackage tracking and receiving software designed for multifamily properties with photo verification.
Seamless integration with smart lockers for automated, contactless package retrieval and theft prevention
TrackingPoint is a package management platform tailored for multifamily properties, offices, and campuses, offering real-time tracking from major carriers like UPS, FedEx, and USPS. It automates notifications to recipients via app, email, or SMS and integrates with smart lockers for secure, contactless pickup. The solution aims to minimize package theft, streamline operations, and provide analytics for administrators.
Pros
- Strong carrier integrations for accurate real-time tracking
- Robust notification system reduces missed packages
- Smart locker compatibility enhances security
Cons
- Setup and integration can be complex for smaller teams
- Pricing is on the higher end without flexible tiers
- Limited reporting customization compared to top competitors
Best For
Multifamily property managers or large campuses handling high package volumes who need integrated smart locker solutions.
Pricing
Custom enterprise pricing starting around $500/month per site, plus hardware costs for lockers; free trial available.
Conclusion
The reviewed tools highlight exceptional solutions for package receiving, with Envoy Packages leading as the top choice, praised for its seamless office integration and integrated workflow management. Close behind, PackageX shines with AI-powered automation tailored for multifamily properties, while Spear delivers a comprehensive mailroom platform for offices. Together, these tools represent the best in the field, with Envoy standing out as the ultimate pick for streamlining operations.
Explore Envoy Packages today to experience the next level of efficient, automated package receiving—your team and deliveries will benefit from its user-friendly design and robust capabilities.
Tools Reviewed
All tools were independently evaluated for this comparison