Quick Overview
- 1#1: Convoso - Convoso delivers AI-powered predictive dialing for high-volume outbound sales and collections campaigns with compliance and TCPA safeguards.
- 2#2: Five9 - Five9 offers cloud-based contact center software with intelligent predictive, power, and preview dialing modes for efficient outbound operations.
- 3#3: PhoneBurner - PhoneBurner provides a power dialer that automates outbound calls for sales teams, allowing reps to handle more conversations per day without voicemails.
- 4#4: Kixie - Kixie integrates a power dialer and one-click calling directly with CRMs to streamline outbound sales prospecting and follow-ups.
- 5#5: CallTools - CallTools is a multi-line auto dialer designed for real estate and collections, supporting predictive and power dialing with built-in CRM.
- 6#6: CloudTalk - CloudTalk features smart predictive and power dialers with AI call routing for scalable outbound calling in sales and support teams.
- 7#7: Dialpad - Dialpad's AI-powered platform includes power dialing and real-time coaching for outbound sales conversations with automatic transcription.
- 8#8: AI rcall - AI rcall offers a power dialer integrated with business tools for outbound calling, featuring call recording and analytics for sales teams.
- 9#9: RingCentral - RingCentral provides outbound campaign management with predictive dialing and AI insights through its cloud contact center solution.
- 10#10: Outreach - Outreach automates outbound sales sequences with power dialing, local presence, and CRM integration for personalized prospecting.
We ranked these tools based on key metrics: advanced dialing capabilities, compliance readiness, ease of integration with CRMs and business tools, user-friendly design, and overall value, ensuring they deliver tangible benefits across sales, support, and collections workflows.
Comparison Table
Outbound auto dialer software streamlines outreach efforts, and choosing the right tool requires careful evaluation. This comparison table breaks down key features of top platforms like Convoso, Five9, PhoneBurner, Kixie, CallTools, and more, helping readers identify the best fit for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Convoso Convoso delivers AI-powered predictive dialing for high-volume outbound sales and collections campaigns with compliance and TCPA safeguards. | specialized | 9.7/10 | 9.8/10 | 9.3/10 | 9.1/10 |
| 2 | Five9 Five9 offers cloud-based contact center software with intelligent predictive, power, and preview dialing modes for efficient outbound operations. | enterprise | 9.1/10 | 9.6/10 | 8.2/10 | 8.4/10 |
| 3 | PhoneBurner PhoneBurner provides a power dialer that automates outbound calls for sales teams, allowing reps to handle more conversations per day without voicemails. | specialized | 8.6/10 | 8.7/10 | 9.2/10 | 8.0/10 |
| 4 | Kixie Kixie integrates a power dialer and one-click calling directly with CRMs to streamline outbound sales prospecting and follow-ups. | specialized | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 5 | CallTools CallTools is a multi-line auto dialer designed for real estate and collections, supporting predictive and power dialing with built-in CRM. | specialized | 8.1/10 | 8.5/10 | 7.8/10 | 8.2/10 |
| 6 | CloudTalk CloudTalk features smart predictive and power dialers with AI call routing for scalable outbound calling in sales and support teams. | specialized | 8.4/10 | 8.7/10 | 8.9/10 | 7.9/10 |
| 7 | Dialpad Dialpad's AI-powered platform includes power dialing and real-time coaching for outbound sales conversations with automatic transcription. | enterprise | 8.1/10 | 8.4/10 | 9.2/10 | 7.6/10 |
| 8 | AI rcall AI rcall offers a power dialer integrated with business tools for outbound calling, featuring call recording and analytics for sales teams. | specialized | 8.1/10 | 7.7/10 | 9.3/10 | 7.4/10 |
| 9 | RingCentral RingCentral provides outbound campaign management with predictive dialing and AI insights through its cloud contact center solution. | enterprise | 7.8/10 | 8.2/10 | 7.4/10 | 7.1/10 |
| 10 | Outreach Outreach automates outbound sales sequences with power dialing, local presence, and CRM integration for personalized prospecting. | specialized | 7.6/10 | 8.2/10 | 7.1/10 | 6.8/10 |
Convoso delivers AI-powered predictive dialing for high-volume outbound sales and collections campaigns with compliance and TCPA safeguards.
Five9 offers cloud-based contact center software with intelligent predictive, power, and preview dialing modes for efficient outbound operations.
PhoneBurner provides a power dialer that automates outbound calls for sales teams, allowing reps to handle more conversations per day without voicemails.
Kixie integrates a power dialer and one-click calling directly with CRMs to streamline outbound sales prospecting and follow-ups.
CallTools is a multi-line auto dialer designed for real estate and collections, supporting predictive and power dialing with built-in CRM.
CloudTalk features smart predictive and power dialers with AI call routing for scalable outbound calling in sales and support teams.
Dialpad's AI-powered platform includes power dialing and real-time coaching for outbound sales conversations with automatic transcription.
AI rcall offers a power dialer integrated with business tools for outbound calling, featuring call recording and analytics for sales teams.
RingCentral provides outbound campaign management with predictive dialing and AI insights through its cloud contact center solution.
Outreach automates outbound sales sequences with power dialing, local presence, and CRM integration for personalized prospecting.
Convoso
specializedConvoso delivers AI-powered predictive dialing for high-volume outbound sales and collections campaigns with compliance and TCPA safeguards.
AI-Powered Predictive Dialer that uses machine learning to dynamically adjust pacing for optimal live-answer rates while ensuring compliance
Convoso is a cloud-based contact center platform renowned for its advanced outbound auto dialing capabilities, including predictive, power, and preview dialing modes that maximize agent connect rates. It integrates AI-driven features like real-time call optimization, conversational AI, and automated voice drops, alongside robust TCPA compliance tools. The platform supports multichannel outreach via voice, SMS, email, and web chat, making it ideal for high-volume sales, collections, and telemarketing operations.
Pros
- Superior predictive dialing with AI optimization for up to 400% higher connect rates
- Comprehensive compliance suite including DNC scrubbing, consent management, and litigation-grade recording
- Seamless integrations with 200+ CRMs like Salesforce and omnichannel support for voice, SMS, and more
Cons
- Pricing is quote-based and can be expensive for small teams or low-volume users
- Advanced features may require training for full utilization
- Limited free trial options compared to some competitors
Best For
Enterprise-level outbound contact centers in sales, debt collections, or lead generation requiring maximum efficiency and strict compliance.
Pricing
Custom quote-based pricing starting at approximately $0.06 per connected minute or $125+ per agent/month, depending on volume and features.
Five9
enterpriseFive9 offers cloud-based contact center software with intelligent predictive, power, and preview dialing modes for efficient outbound operations.
AI-powered Smart Dialer that dynamically throttles calls based on real-time agent availability, abandon rates, and regulatory constraints
Five9 is a robust cloud-based contact center platform specializing in outbound auto dialing, offering predictive, power, preview, and progressive dialing modes to maximize agent talk time and connect rates. It integrates AI-driven optimization, CRM compatibility, and real-time compliance tools like TCPA scrubbing and DNC management for high-volume sales and telemarketing campaigns. The solution provides comprehensive analytics and reporting to refine dialing strategies and boost performance.
Pros
- Advanced predictive dialing with AI optimization for superior connect rates
- Enterprise-grade compliance features including dynamic DNC and TCPA adherence
- Seamless scalability and CRM integrations for large teams
Cons
- High pricing suitable mainly for mid-to-large enterprises
- Steep learning curve due to extensive feature set
- Customization can require professional services
Best For
High-volume outbound sales and collection teams in enterprises requiring compliance-heavy auto dialing at scale.
Pricing
Custom quote-based pricing, typically starting at $149 per agent/month for core features, with add-ons for advanced AI and analytics.
PhoneBurner
specializedPhoneBurner provides a power dialer that automates outbound calls for sales teams, allowing reps to handle more conversations per day without voicemails.
Ultra-fast power dialing that eliminates ring time and connects directly to live prospects in under 1 second
PhoneBurner is a cloud-based power dialer tailored for outbound sales teams, automating high-volume calling by rapidly dialing prospects and instantly connecting agents to live answers while skipping voicemails, busy signals, and no-answers. It boosts productivity with features like local presence dialing, voicemail drops, SMS messaging, call recording, and comprehensive analytics for performance tracking. Ideal for sales reps aiming to maximize daily dials without the overhead of predictive dialing compliance issues.
Pros
- Dramatically increases calls per day (up to 4x more than manual dialing)
- Accurate voicemail detection and seamless drops save time
- Intuitive interface with strong reporting and list management
Cons
- High pricing may not suit small teams or low-volume users
- Lacks predictive dialing and advanced inbound features
- No native mobile app; web-based only
Best For
High-volume outbound sales teams focused on power dialing efficiency without needing full contact center capabilities.
Pricing
Starts at $149/user/month (billed annually); Team plan at $179/user/month; Enterprise custom pricing.
Kixie
specializedKixie integrates a power dialer and one-click calling directly with CRMs to streamline outbound sales prospecting and follow-ups.
Local Presence dialing that dynamically matches the caller's area code to the prospect's to significantly improve answer rates
Kixie is a cloud-based outbound sales engagement platform specializing in auto dialing solutions, including power dialing, predictive dialing, and local presence technology to boost connect rates. It integrates deeply with CRMs like Salesforce, HubSpot, and Pipedrive, enabling one-click calling, automatic call logging, and multi-channel follow-ups via SMS and email. Designed for sales teams, it streamlines outbound workflows with features like voicemail drops and AI-driven dispositions.
Pros
- Seamless CRM integrations with one-click dialing and auto-logging
- Advanced dialing modes including power, predictive, and local presence
- Multi-channel support with voicemail drops and SMS automation
Cons
- Pricing escalates quickly for advanced plans and add-ons
- Predictive dialing requires minimum call volume for optimal performance
- Occasional reports of call quality issues on mobile or high-volume use
Best For
Mid-sized sales teams using Salesforce or HubSpot who need integrated power dialing for high-volume outbound campaigns.
Pricing
Starts at $35/user/month (Professional, annual billing) up to $95/user/month (Enterprise); additional fees for phone numbers and international calling.
CallTools
specializedCallTools is a multi-line auto dialer designed for real estate and collections, supporting predictive and power dialing with built-in CRM.
Real-time adaptive predictive dialing that dynamically adjusts to agent performance and regulations for maximum efficiency
CallTools is a robust outbound auto dialer software tailored for call centers, sales teams, and telemarketing operations, offering predictive, power, and preview dialing modes to optimize call connect rates and agent efficiency. It integrates seamlessly with popular CRMs like Salesforce and Zoho, supports VoIP calling, SMS campaigns, and includes tools for call recording, monitoring, and TCPA compliance. The platform scales from small teams to enterprise-level operations, blending inbound and outbound capabilities for versatile use.
Pros
- Highly effective predictive dialing with real-time optimization for high connect rates
- Strong CRM integrations and compliance features like TCPA/DNC scrubbing
- Flexible pricing with pay-per-minute options for cost control
Cons
- Interface can feel dated and requires some training for full utilization
- Reporting and analytics are solid but less advanced than top competitors
- Customer support response times can vary during peak periods
Best For
Small to mid-sized outbound call centers and sales teams seeking reliable dialing with compliance and integration needs.
Pricing
Starts at $65/user/month for basic plans, with pay-per-minute billing from $0.025/minute and custom enterprise pricing.
CloudTalk
specializedCloudTalk features smart predictive and power dialers with AI call routing for scalable outbound calling in sales and support teams.
Smart predictive dialer with AI-driven algorithms that predict agent availability and maximize live connections
CloudTalk is a cloud-based VoIP phone system tailored for sales and support teams, offering robust outbound auto dialing features including power dialer, predictive dialer, and progressive dialing to automate and optimize calling campaigns. It integrates deeply with CRMs like Salesforce, HubSpot, and Pipedrive, enabling seamless click-to-dial and data syncing for efficient outbound operations. The platform also provides call recording, real-time analytics, and agent monitoring to enhance team performance and compliance.
Pros
- Advanced dialing modes including predictive and power dialers that reduce idle time
- Seamless integrations with major CRMs for streamlined workflows
- Comprehensive analytics and reporting for call performance insights
Cons
- Pricing escalates quickly for advanced features and larger teams
- Some advanced dialer customizations require higher-tier plans
- Relies heavily on stable internet, with occasional reported glitches
Best For
Mid-sized sales teams seeking an integrated cloud dialer solution with strong CRM connectivity.
Pricing
Starts at $25/user/month (billed annually) for Starter plan; scales to $30-$50+/user/month for Essential, Expert, and custom enterprise tiers.
Dialpad
enterpriseDialpad's AI-powered platform includes power dialing and real-time coaching for outbound sales conversations with automatic transcription.
AI Live Coach that provides real-time whispers and suggestions during outbound calls
Dialpad is a cloud-based unified communications platform with robust outbound auto dialing via its AI Dialer, supporting power dialing, progressive dialing, and local number insertion for compliant high-volume outreach. It leverages AI for real-time call transcription, sentiment analysis, and live coaching to enhance sales performance. The tool integrates seamlessly with CRMs like Salesforce and HubSpot, providing analytics and voicemail drops to streamline outbound campaigns.
Pros
- Advanced AI-driven call insights, transcription, and real-time coaching
- Seamless CRM integrations and easy list uploading for dialing campaigns
- Intuitive web and mobile interface with quick setup
Cons
- Lacks true predictive dialing (focuses on power/progressive modes for compliance)
- Pricing escalates quickly for advanced features and high-volume use
- Call quality can vary with internet stability in large-scale deployments
Best For
Mid-sized sales teams seeking an all-in-one AI-enhanced communication platform with reliable power dialing capabilities.
Pricing
Starts at $15/user/month (Standard), $25/user/month (Pro with AI Dialer), $40+/user/month (Enterprise); billed annually.
AI rcall
specializedAI rcall offers a power dialer integrated with business tools for outbound calling, featuring call recording and analytics for sales teams.
Power Dialer with smart skipping of unproductive calls to optimize agent connect rates
AI rcall is a cloud-based VoIP phone system that includes outbound auto dialing via its Power Dialer feature, enabling teams to automatically call contacts from lists while skipping busy signals, no-answers, and voicemails. It integrates seamlessly with CRMs like Salesforce and HubSpot for click-to-dial and data syncing, alongside call recording, analytics, and coaching tools. Primarily a full contact center solution, its dialer supports high-volume outbound sales but lacks advanced predictive dialing.
Pros
- Browser-based interface with quick setup and no hardware needed
- Excellent CRM integrations for efficient outbound workflows
- High call quality and real-time analytics for performance tracking
Cons
- No predictive or progressive dialing; limited to power dialing
- Advanced dialer features locked behind higher-priced plans
- Can become expensive for large teams focused solely on dialing
Best For
SMB sales teams seeking an integrated cloud phone system with reliable power dialing and CRM connectivity.
Pricing
Starts at $30/user/month (Essentials, billed annually; no dialer), Power Dialer requires Professional plan at $50/user/month; custom enterprise pricing available.
RingCentral
enterpriseRingCentral provides outbound campaign management with predictive dialing and AI insights through its cloud contact center solution.
AI-driven predictive dialing integrated with full UCaaS for omnichannel engagement
RingCentral is a cloud-based unified communications platform that offers outbound auto dialing through its RingCX Contact Center solution, supporting predictive, progressive, and preview dialing modes for efficient outbound campaigns. It integrates calling with CRM tools, team messaging, video conferencing, and analytics to streamline sales and support operations. While not a standalone dialer, it provides robust scalability for enterprises combining dialer functionality with full UCaaS features.
Pros
- Seamless CRM integrations like Salesforce and Microsoft Dynamics
- High-quality VoIP with global reach and compliance features (TCPA, DNC)
- Advanced analytics and AI-powered coaching for agents
Cons
- Expensive for pure outbound dialing needs compared to specialized tools
- Complex setup and steeper learning curve for non-enterprise users
- Limited customization in basic plans without add-ons
Best For
Mid-sized to enterprise businesses needing integrated communications and contact center dialing capabilities.
Pricing
Core UCaaS from $20/user/month; RingCX Contact Center with dialers starts at $65/agent/month (annual billing), plus setup fees and volume-based pricing.
Outreach
specializedOutreach automates outbound sales sequences with power dialing, local presence, and CRM integration for personalized prospecting.
AI-driven real-time conversation intelligence for call coaching and performance insights
Outreach is a comprehensive sales engagement platform that includes robust outbound auto dialer capabilities, enabling power dialing, local presence, and one-click voicemail drops integrated into multi-channel sequences. It automates outbound calling for sales teams while syncing with emails, LinkedIn tasks, and CRM systems for efficient prospecting. The tool emphasizes analytics, real-time coaching, and workflow automation to boost sales productivity.
Pros
- Deep integrations with Salesforce, HubSpot, and other CRMs
- Multi-channel sequences combining calls, emails, and social outreach
- Advanced AI-powered call analytics and conversation intelligence
Cons
- High cost unsuitable for small teams or budgets
- Steep learning curve and complex initial setup
- Overkill for users needing only basic auto dialing without full sales engagement
Best For
Mid-to-large enterprise sales teams requiring integrated dialing within broader sales automation workflows.
Pricing
Quote-based enterprise pricing, typically starting at $100/user/month, with higher tiers for advanced features.
Conclusion
The top 10 outbound auto dialers excel at streamlining sales and collections, with Convoso leading as the top choice for its AI-powered predictive dialing, robust compliance, and scalability in high-volume campaigns. Five9 and PhoneBurner stand out as strong alternatives—Five9 offers cloud-based flexibility with multiple dialing modes, while PhoneBurner automates outreach to boost conversation rates. Together, these tools cater to diverse needs, ensuring effective outbound operations.
Ready to enhance your outbound efforts? Start with Convoso to harness its AI-driven power and TCPA safeguards, or explore Five9 and PhoneBurner to find the best fit for your team's unique goals.
Tools Reviewed
All tools were independently evaluated for this comparison
