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Top 10 Best Online Ticketing System Software of 2026

Discover the top 10 best online ticketing system software to streamline customer support. Compare features & pick the best fit today!

Sarah Mitchell

Sarah Mitchell

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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Online ticketing systems are critical for modern event organization, enabling seamless creation, promotion, and management of ticket sales across scales and formats. With a broad spectrum of tools available, choosing the right platform—aligned with specific needs—can streamline operations, enhance attendee experiences, and drive success; below, we showcase the leading solutions from a curated list.

Quick Overview

  1. 1#1: Eventbrite - All-in-one platform for creating, promoting, and selling tickets to events of all sizes worldwide.
  2. 2#2: Cvent - Enterprise-grade event management software with advanced registration, ticketing, and attendee tracking features.
  3. 3#3: TicketTailor - Cost-effective ticketing platform that eliminates per-ticket booking fees for organizers.
  4. 4#4: Purplepass - Comprehensive event ticketing system with mobile scanning, name capture, and on-site box office tools.
  5. 5#5: Tix - Robust online ticketing software offering seating charts, reserved seating, and detailed reporting.
  6. 6#6: AudienceView - Professional ticketing, CRM, and fundraising solution tailored for performing arts and cultural venues.
  7. 7#7: Tessitura - Integrated CRM and ticketing platform designed for arts organizations with patron management.
  8. 8#8: OvationTix - Cloud-based ticketing and marketing software for theaters, museums, and performing arts groups.
  9. 9#9: Spektrix - Customer relationship management and online ticketing system for cultural and heritage organizations.
  10. 10#10: ThunderTix - User-friendly ticketing software with low fees, reserved seating, and contactless check-in options.

Tools were evaluated based on features (ticketing, scalability, integration), performance reliability, user-friendliness, and value, ensuring they meet diverse demands from small events to enterprise-level operations.

Comparison Table

For event organizers seeking efficient ticketing solutions, online ticketing system software varies widely in features, scalability, and pricing. This comparison table explores top tools like Eventbrite, Cvent, TicketTailor, Purplepass, and Tix, outlining key capabilities and suitability to help users find the right fit.

1Eventbrite logo9.4/10

All-in-one platform for creating, promoting, and selling tickets to events of all sizes worldwide.

Features
9.6/10
Ease
9.2/10
Value
8.8/10
2Cvent logo9.2/10

Enterprise-grade event management software with advanced registration, ticketing, and attendee tracking features.

Features
9.6/10
Ease
8.1/10
Value
8.4/10

Cost-effective ticketing platform that eliminates per-ticket booking fees for organizers.

Features
8.4/10
Ease
9.2/10
Value
9.5/10
4Purplepass logo8.7/10

Comprehensive event ticketing system with mobile scanning, name capture, and on-site box office tools.

Features
9.0/10
Ease
8.5/10
Value
9.2/10
5Tix logo8.4/10

Robust online ticketing software offering seating charts, reserved seating, and detailed reporting.

Features
8.6/10
Ease
8.1/10
Value
9.0/10

Professional ticketing, CRM, and fundraising solution tailored for performing arts and cultural venues.

Features
8.9/10
Ease
7.4/10
Value
7.7/10
7Tessitura logo8.4/10

Integrated CRM and ticketing platform designed for arts organizations with patron management.

Features
9.2/10
Ease
6.8/10
Value
7.6/10
8OvationTix logo8.2/10

Cloud-based ticketing and marketing software for theaters, museums, and performing arts groups.

Features
8.7/10
Ease
7.9/10
Value
7.6/10
9Spektrix logo8.7/10

Customer relationship management and online ticketing system for cultural and heritage organizations.

Features
9.2/10
Ease
8.0/10
Value
8.3/10
10ThunderTix logo8.1/10

User-friendly ticketing software with low fees, reserved seating, and contactless check-in options.

Features
7.9/10
Ease
8.7/10
Value
8.5/10
1
Eventbrite logo

Eventbrite

specialized

All-in-one platform for creating, promoting, and selling tickets to events of all sizes worldwide.

Overall Rating9.4/10
Features
9.6/10
Ease of Use
9.2/10
Value
8.8/10
Standout Feature

Event discovery network that automatically promotes listings to millions of active users searching for events

Eventbrite is a leading online ticketing and event management platform that enables organizers to create, promote, sell tickets, and manage events seamlessly across in-person, virtual, and hybrid formats. It provides comprehensive tools for attendee registration, marketing automation, real-time analytics, and seamless payment processing. With a massive user base and discovery marketplace, it helps events reach millions of potential attendees effortlessly.

Pros

  • Extensive event discovery marketplace reaching millions of users
  • Robust marketing and promotion tools including email campaigns and social integrations
  • Comprehensive analytics and reporting for attendee insights and ROI tracking

Cons

  • Transaction fees can be high for low-ticket-price events
  • Limited advanced customization options for large enterprise needs
  • Customer support response times can vary for free plan users

Best For

Event organizers of all sizes seeking maximum visibility and streamlined ticketing for public events like concerts, conferences, and workshops.

Pricing

Free Essential plan with 3.7% + $1.79 per paid ticket fee; Professional at $19/month (lower fees); Premium custom pricing for enterprises.

Visit Eventbriteeventbrite.com
2
Cvent logo

Cvent

enterprise

Enterprise-grade event management software with advanced registration, ticketing, and attendee tracking features.

Overall Rating9.2/10
Features
9.6/10
Ease of Use
8.1/10
Value
8.4/10
Standout Feature

End-to-end hybrid event platform with built-in virtual venue tools and AI-powered attendee matchmaking

Cvent is a leading all-in-one event management platform specializing in online ticketing, registration, and attendee management for events ranging from conferences to corporate meetings. It provides advanced tools for ticket sales, seating charts, promo codes, payment processing, and real-time reporting, with seamless integrations for CRM and marketing automation. The platform supports hybrid and virtual events, offering mobile apps and personalized attendee experiences to enhance engagement.

Pros

  • Comprehensive event lifecycle management from registration to post-event analytics
  • Robust integrations with Salesforce, Marketo, and other enterprise tools
  • Advanced attendee engagement features including mobile app and AI-driven personalization

Cons

  • High cost structure unsuitable for small-scale or one-off events
  • Steep learning curve for complex configurations without training
  • Pricing opacity requires custom quotes and demos

Best For

Enterprise-level event planners and corporations organizing large conferences, trade shows, or hybrid events.

Pricing

Custom quote-based pricing starting at $10,000+ annually or per-event fees scaling with attendee volume and features.

Visit Cventcvent.com
3
TicketTailor logo

TicketTailor

specialized

Cost-effective ticketing platform that eliminates per-ticket booking fees for organizers.

Overall Rating8.7/10
Features
8.4/10
Ease of Use
9.2/10
Value
9.5/10
Standout Feature

Zero booking fees passed to customers, ensuring higher attendance and better organizer margins

TicketTailor is a straightforward online ticketing platform that allows event organizers to create unlimited events, sell tickets, and manage check-ins without charging booking fees to attendees. It offers customizable ticket types, seating charts, promotional discounts, and a dedicated mobile app for scanning tickets. The service emphasizes transparency and affordability, making it suitable for a variety of events from small workshops to medium-sized festivals.

Pros

  • No booking fees for attendees, only low platform and payment fees
  • Intuitive dashboard and quick event setup
  • Reliable mobile check-in app and real-time sales tracking

Cons

  • Limited advanced reporting and analytics compared to enterprise tools
  • Fewer integrations with marketing or CRM platforms
  • Customer support mainly via email with slower response times

Best For

Small to medium event organizers and independent promoters prioritizing low costs and simplicity.

Pricing

Free plan with 2% + payment processing per ticket; paid subscriptions from £19/month lower fees to 1.25% or flat rates.

Visit TicketTailortickettailor.com
4
Purplepass logo

Purplepass

specialized

Comprehensive event ticketing system with mobile scanning, name capture, and on-site box office tools.

Overall Rating8.7/10
Features
9.0/10
Ease of Use
8.5/10
Value
9.2/10
Standout Feature

Integrated RFID wristband and handheld scanner support for seamless on-site access control

Purplepass is a robust online ticketing platform tailored for event organizers, enabling seamless ticket sales, registration management, and on-site scanning for events ranging from small workshops to large festivals. It offers customizable event pages, seating charts, mobile apps for check-in, and real-time reporting to streamline operations. With a focus on live events, it supports RFID wristbands and kiosk modes for efficient box office management.

Pros

  • Transaction-based pricing with no upfront or monthly fees
  • Powerful mobile scanning and RFID integration for on-site efficiency
  • Customizable event pages and seating charts for professional setups

Cons

  • Limited advanced analytics compared to enterprise competitors
  • Customer support response times can vary
  • Fewer third-party integrations than some rivals

Best For

Small to mid-sized event organizers seeking cost-effective, all-in-one ticketing without subscription commitments.

Pricing

Pay-per-ticket model at 2.9% + $0.99 per ticket (or custom enterprise plans); no setup or monthly fees.

Visit Purplepasspurplepass.com
5
Tix logo

Tix

specialized

Robust online ticketing software offering seating charts, reserved seating, and detailed reporting.

Overall Rating8.4/10
Features
8.6/10
Ease of Use
8.1/10
Value
9.0/10
Standout Feature

Buyer-fee-free model with flat organizer pricing and complete customer data ownership

Tix (tix.com) is a comprehensive online ticketing platform designed for venues, promoters, and producers in live events like performing arts, sports, and concerts. It streamlines ticket sales across websites, box offices, kiosks, and mobile apps, with robust tools for seating charts, inventory management, reporting, and CRM integration. Tix emphasizes affordability and data ownership, allowing organizers full control over customer data without platform lock-in.

Pros

  • Flat low per-ticket fees with no mandatory buyer fees
  • Advanced seating and reservation management for complex venues
  • Strong analytics and marketing tools with full data ownership

Cons

  • User interface feels somewhat dated compared to newer competitors
  • Limited built-in options for virtual or hybrid events
  • Setup and customization require some technical know-how

Best For

Mid-sized venues and repeat event promoters seeking reliable, cost-effective ticketing for live performances with emphasis on data control.

Pricing

Flat $0.99 per ticket for organizers (volume discounts available), no buyer fees required, with custom enterprise plans starting around $500/month.

Visit Tixtix.com
6
AudienceView logo

AudienceView

enterprise

Professional ticketing, CRM, and fundraising solution tailored for performing arts and cultural venues.

Overall Rating8.2/10
Features
8.9/10
Ease of Use
7.4/10
Value
7.7/10
Standout Feature

Advanced multi-season subscription engine with automated renewals and upsell capabilities

AudienceView is a robust enterprise-level ticketing and CRM platform tailored for performing arts organizations, cultural institutions, museums, and live entertainment venues. It provides comprehensive tools for online and box office ticket sales, season subscriptions, fundraising, marketing automation, and audience analytics. The system excels in handling complex seating charts, dynamic pricing, and multi-channel distribution while integrating CRM functionalities to drive patron retention and revenue growth.

Pros

  • Highly customizable for complex events and subscriptions
  • Integrated CRM and marketing tools for audience insights
  • Reliable scalability for mid-to-large venues

Cons

  • Steep learning curve and outdated interface in places
  • Custom pricing lacks transparency and can be costly
  • Limited self-service options for smaller organizations

Best For

Mid-to-large performing arts venues and cultural institutions needing advanced subscription management and CRM integration.

Pricing

Custom enterprise pricing based on venue size, transaction volume, and features; typically involves setup fees plus monthly subscriptions starting around $5,000+ and per-transaction fees—requires a sales quote.

Visit AudienceViewaudienceview.com
7
Tessitura logo

Tessitura

enterprise

Integrated CRM and ticketing platform designed for arts organizations with patron management.

Overall Rating8.4/10
Features
9.2/10
Ease of Use
6.8/10
Value
7.6/10
Standout Feature

Single unified patron database that seamlessly integrates ticketing, CRM, fundraising, and marketing data

Tessitura is a comprehensive enterprise software platform tailored for performing arts organizations, museums, and cultural institutions, offering robust online ticketing alongside CRM, fundraising, marketing, and membership management. It handles complex seating charts, dynamic pricing, season subscriptions, and group sales with deep integration across all modules. The system emphasizes long-term patron relationships through a unified database, providing advanced analytics and personalized engagement tools.

Pros

  • Unified CRM and ticketing database for 360-degree patron insights
  • Powerful handling of complex pricing, subscriptions, and fundraising
  • Extensive customization and reporting capabilities

Cons

  • Steep learning curve requiring extensive training
  • Outdated user interface in some areas
  • High cost with custom pricing that may not suit smaller organizations

Best For

Large arts, cultural, or nonprofit organizations needing an integrated enterprise solution for ticketing, CRM, and donor management.

Pricing

Custom enterprise pricing starting at $50,000+ annually for base license, plus per-transaction fees (around 2-3%) and implementation costs.

Visit Tessituratessitura.com
8
OvationTix logo

OvationTix

enterprise

Cloud-based ticketing and marketing software for theaters, museums, and performing arts groups.

Overall Rating8.2/10
Features
8.7/10
Ease of Use
7.9/10
Value
7.6/10
Standout Feature

Advanced subscription and flex-pass management with automated renewals and upgrades

OvationTix is a specialized online ticketing and CRM platform tailored for performing arts organizations, theaters, museums, and cultural nonprofits. It streamlines ticket sales, box office management, subscription handling, fundraising, and patron engagement through integrated marketing tools. The system emphasizes long-term patron relationships with robust reporting and data analytics for repeat attendance.

Pros

  • Powerful patron CRM and marketing automation for building loyalty
  • Comprehensive tools for season tickets, subscriptions, and fundraising
  • Strong reporting and analytics for arts organizations

Cons

  • Pricing can be steep for smaller venues with low volume
  • Interface feels dated in some areas compared to modern competitors
  • Limited third-party integrations outside of arts ecosystem

Best For

Mid-sized performing arts organizations and cultural nonprofits focused on subscriptions and long-term patron retention.

Pricing

Custom quotes based on annual revenue; typically includes monthly software fees ($200+) plus 2.5-3.5% transaction fees per ticket.

Visit OvationTixovationtix.com
9
Spektrix logo

Spektrix

enterprise

Customer relationship management and online ticketing system for cultural and heritage organizations.

Overall Rating8.7/10
Features
9.2/10
Ease of Use
8.0/10
Value
8.3/10
Standout Feature

Seamlessly integrated donor management and fundraising capabilities within the core ticketing system

Spektrix is a cloud-based ticketing and CRM platform tailored for arts, cultural, heritage, and live events organizations. It streamlines online and box office ticket sales, audience relationship management, fundraising, and membership handling. The software offers advanced reporting, dynamic pricing, and marketing automation to drive revenue and engagement for venues.

Pros

  • Comprehensive CRM and fundraising tools integrated with ticketing
  • Flexible seating charts and dynamic pricing options
  • Strong sector-specific features for arts and cultural organizations

Cons

  • Steep learning curve for new users
  • Custom pricing can be expensive for small venues
  • Limited third-party integrations compared to generalist platforms

Best For

Mid-sized arts venues, theaters, museums, and cultural organizations needing an all-in-one ticketing and CRM solution.

Pricing

Custom pricing based on venue size, seats, and transaction volume; typically starts at $5,000-$10,000 annually for smaller organizations, with per-ticket fees.

Visit Spektrixspektrix.com
10
ThunderTix logo

ThunderTix

specialized

User-friendly ticketing software with low fees, reserved seating, and contactless check-in options.

Overall Rating8.1/10
Features
7.9/10
Ease of Use
8.7/10
Value
8.5/10
Standout Feature

Offline-capable mobile Box Office app for reliable on-site sales without internet connectivity

ThunderTix is a cloud-based online ticketing platform tailored for small to mid-sized venues, events, and organizations like community theaters, festivals, and non-profits. It offers tools for online ticket sales, reserved seating charts, box office management via a mobile app, and marketing features such as email campaigns. The system emphasizes simplicity and cost-effectiveness, with options for raffles, memberships, and on-site kiosks.

Pros

  • Affordable pricing with no per-ticket fees on Pro and Enterprise plans
  • Intuitive interface and quick setup for non-technical users
  • Robust mobile Box Office app with offline functionality

Cons

  • Limited advanced analytics and reporting compared to enterprise competitors
  • Fewer integrations with third-party CRM or marketing tools
  • Seating chart customization can be basic for complex venues

Best For

Small to medium-sized event organizers, community venues, and non-profits seeking an easy, budget-friendly ticketing solution.

Pricing

Starts at $59/mo for Essentials (2.9% + $0.99/ticket), $99/mo for Pro (2.2% + $0.99/ticket), Enterprise custom; no ticket fees on higher plans for unlimited events.

Visit ThunderTixthundertix.com

Conclusion

The top 10 online ticketing systems showcase diverse strengths, with Eventbrite leading as the top choice—an all-in-one platform ideal for global event creation, promotion, and sales across sizes. Cvent follows strongly with enterprise-grade tools and advanced attendee tracking, while TicketTailor ranks third with its cost-effective model that eliminates per-ticket fees. Each tool serves unique needs, but Eventbrite’s versatility makes it the standout option.

Eventbrite logo
Our Top Pick
Eventbrite

Don’t miss out on seamless ticketing—start with Eventbrite to experience its balanced features, from easy setup to effective promotion, and elevate your event management efforts.