Quick Overview
- 1#1: OpenTable - Leading platform for online restaurant reservations, table management, and diner discovery network.
- 2#2: Resy - Premium reservation system with waitlist, guest CRM, and analytics for upscale restaurants.
- 3#3: SevenRooms - Guest experience platform offering reservations, CRM, marketing, and operations tools.
- 4#4: Tock - Reservation and ticketing software with prepaid bookings and event management features.
- 5#5: Toast - Restaurant management platform with integrated online reservations and POS capabilities.
- 6#6: ResDiary - Comprehensive reservation, table management, and marketing software for restaurants.
- 7#7: Eat App - Mobile-first online booking and table management system with no-show protection.
- 8#8: TheFork - Online reservation platform connecting diners with restaurants via discounts and reviews.
- 9#9: Tablein - Simple online booking widget for restaurants with customizable reservation forms.
- 10#10: TableAgent - Free online reservation system with floor plan management and email confirmations.
Ranked based on key factors including feature depth (reservation tools, analytics, marketing), user-friendliness, reliability, and overall value, ensuring relevance for diverse restaurant needs from casual spots to upscale establishments.
Comparison Table
This comparison table explores key features, pricing structures, and integration capabilities of popular online restaurant reservation software, including OpenTable, Resy, SevenRooms, Tock, Toast, and more. It equips readers to identify tools tailored to their business size, operational needs, and budget, streamlining the decision-making process for choosing the right software.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OpenTable Leading platform for online restaurant reservations, table management, and diner discovery network. | specialized | 9.5/10 | 9.8/10 | 9.3/10 | 9.1/10 |
| 2 | Resy Premium reservation system with waitlist, guest CRM, and analytics for upscale restaurants. | specialized | 9.1/10 | 9.4/10 | 9.2/10 | 8.7/10 |
| 3 | SevenRooms Guest experience platform offering reservations, CRM, marketing, and operations tools. | enterprise | 8.9/10 | 9.4/10 | 8.4/10 | 8.1/10 |
| 4 | Tock Reservation and ticketing software with prepaid bookings and event management features. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 5 | Toast Restaurant management platform with integrated online reservations and POS capabilities. | enterprise | 8.5/10 | 9.2/10 | 8.3/10 | 7.8/10 |
| 6 | ResDiary Comprehensive reservation, table management, and marketing software for restaurants. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.4/10 |
| 7 | Eat App Mobile-first online booking and table management system with no-show protection. | specialized | 8.4/10 | 8.6/10 | 8.8/10 | 7.9/10 |
| 8 | TheFork Online reservation platform connecting diners with restaurants via discounts and reviews. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.6/10 |
| 9 | Tablein Simple online booking widget for restaurants with customizable reservation forms. | specialized | 8.4/10 | 8.5/10 | 9.2/10 | 8.1/10 |
| 10 | TableAgent Free online reservation system with floor plan management and email confirmations. | other | 7.6/10 | 7.2/10 | 8.3/10 | 8.7/10 |
Leading platform for online restaurant reservations, table management, and diner discovery network.
Premium reservation system with waitlist, guest CRM, and analytics for upscale restaurants.
Guest experience platform offering reservations, CRM, marketing, and operations tools.
Reservation and ticketing software with prepaid bookings and event management features.
Restaurant management platform with integrated online reservations and POS capabilities.
Comprehensive reservation, table management, and marketing software for restaurants.
Mobile-first online booking and table management system with no-show protection.
Online reservation platform connecting diners with restaurants via discounts and reviews.
Simple online booking widget for restaurants with customizable reservation forms.
Free online reservation system with floor plan management and email confirmations.
OpenTable
specializedLeading platform for online restaurant reservations, table management, and diner discovery network.
Industry-leading network reach with millions of monthly reservations and real-time availability across 30+ countries
OpenTable is the leading online restaurant reservation platform, enabling diners to discover, book, and manage tables at thousands of restaurants worldwide with real-time availability. It provides restaurants with powerful table management tools, waitlist optimization, and detailed analytics to streamline operations and boost revenue. The platform also features user reviews, a loyalty points system for diners, and seamless integration with POS systems for enhanced efficiency.
Pros
- Vast global network of over 60,000 restaurants driving high booking volumes
- Intuitive mobile app and dashboard for both diners and restaurant staff
- Advanced analytics, waitlist management, and loyalty program enhancing customer retention
Cons
- High per-cover fees can strain smaller or low-volume restaurants
- Limited customization options for branding and workflows
- Occasional sync delays with third-party POS integrations
Best For
High-traffic urban restaurants and diners seeking reliable, widespread reservation options with rewards.
Pricing
Free for diners; restaurants pay $199-$449/month base fee plus $1-$2 per seated cover depending on plan (Basic, Core, Pro).
Resy
specializedPremium reservation system with waitlist, guest CRM, and analytics for upscale restaurants.
Hot Res notifications that instantly alert diners to newly released high-demand tables, reducing no-shows and filling seats dynamically
Resy is a premium online reservation platform that enables restaurants to manage bookings, waitlists, and table seating through an intuitive dashboard and mobile app. It connects diners with exclusive access to high-demand tables at top restaurants via real-time availability and notifications. The software excels in revenue optimization tools like dynamic pricing, guest profiles, and POS integrations to streamline operations and enhance customer loyalty.
Pros
- Advanced waitlist and auto-seating algorithms that maximize table turnover
- Seamless mobile app with push notifications for diners and robust reporting for restaurants
- Guest recognition and personalization features for VIP treatment
Cons
- Higher subscription costs compared to entry-level platforms
- Best suited for upscale, high-volume restaurants rather than casual dining
- Limited customization options for smaller operations
Best For
Upscale restaurants in competitive markets looking to optimize revenue and manage high-demand reservations efficiently.
Pricing
Free for diners; restaurants start with Essentials (free, limited features), Pro at $299/month per location, Enterprise custom pricing with advanced tools.
SevenRooms
enterpriseGuest experience platform offering reservations, CRM, marketing, and operations tools.
Guest CRM with AI-driven insights and personalized communications that turns reservations into lifelong loyalty
SevenRooms is a robust hospitality CRM platform tailored for restaurants, hotels, and venues, specializing in online reservations, guest management, and revenue optimization. It streamlines bookings with features like waitlists, table management, and VIP handling while building detailed guest profiles for personalized marketing via email, SMS, and push notifications. The platform integrates seamlessly with POS systems and offers analytics to enhance guest experiences and boost loyalty.
Pros
- Comprehensive guest CRM with unified profiles across channels
- Powerful marketing automation and revenue management tools
- Extensive integrations with POS, delivery apps, and accounting software
Cons
- High pricing suitable mainly for mid-to-large operations
- Steeper learning curve for advanced features
- Custom setup can take time and require support
Best For
High-volume restaurants, chains, and hospitality groups needing advanced CRM, marketing, and reservation optimization.
Pricing
Custom quote-based pricing; typically $500–$2,000+ per month per location depending on features and scale.
Tock
specializedReservation and ticketing software with prepaid bookings and event management features.
Prepaid reservation model with dynamic pricing and AI-powered waitlist that fills tables efficiently
Tock is a premium reservation platform tailored for high-end restaurants, enabling prepaid bookings to minimize no-shows and maximize revenue. It features intelligent waitlists, event ticketing, and tools for private dining and delivery integration. Designed by Alinea's team, Tock excels in managing high-demand seating with data-driven table optimization.
Pros
- Prepaid reservations significantly reduce no-shows (often below 1%)
- Intelligent waitlist and table management optimize turnover
- Robust integrations with POS, delivery, and marketing tools
Cons
- Pricing based on per-cover fees can add up for high-volume spots
- Best suited for upscale venues, less ideal for casual dining
- Initial setup and advanced features have a learning curve
Best For
High-end and destination restaurants with high-demand reservations seeking revenue protection and sophisticated booking management.
Pricing
No monthly fees; earns ~3% on prepaid reservations per cover, with add-ons for events and advanced features.
Toast
enterpriseRestaurant management platform with integrated online reservations and POS capabilities.
Automatic synchronization of reservations with POS tables and orders for zero manual data entry
Toast is an all-in-one restaurant management platform with integrated online reservation software that enables customers to book tables directly via a branded website, app, or third-party sites. It offers real-time table management, waitlist functionality, and seamless synchronization with Toast's POS for order taking and payments. Ideal for restaurants wanting a unified system, it provides analytics on reservation trends and no-show rates to optimize operations.
Pros
- Deep integration with POS, online ordering, and payments for streamlined operations
- Real-time table mapping, waitlists, and automated reminders to reduce no-shows
- Robust analytics and reporting on reservations and guest data
Cons
- Pricing is custom and can be high, especially with required hardware bundles
- Less flexible as a standalone reservation tool; optimized for full Toast ecosystem
- Steeper learning curve for users not already familiar with Toast POS
Best For
Full-service restaurants using or planning to adopt Toast's POS system that need integrated reservation management.
Pricing
Custom quotes required; core POS starts at ~$69/month per location, with reservations as an add-on module (~$50+/month) plus hardware costs.
ResDiary
specializedComprehensive reservation, table management, and marketing software for restaurants.
Interactive real-time floor planner with drag-and-drop table management and automated yield optimization
ResDiary is a robust online restaurant reservation platform designed for managing bookings, table plans, and guest relationships across single or multi-venue operations. It provides real-time reservation tools, yield management, CRM features, and integrations with POS systems, delivery apps, and payment gateways. The software emphasizes revenue optimization and operational efficiency, making it suitable for busy restaurants and hospitality groups.
Pros
- Advanced yield and revenue management tools
- Seamless integrations with POS, delivery, and accounting systems
- Comprehensive guest CRM and marketing automation
Cons
- Steep learning curve for new users
- Higher pricing unsuitable for small independents
- Custom support can be slow for non-enterprise clients
Best For
Mid-sized to large restaurants and chains needing sophisticated reservation, table optimization, and CRM capabilities.
Pricing
Custom quote-based pricing starting at around £150/month for basic plans, scaling to £500+ for enterprise features with multi-site support.
Eat App
specializedMobile-first online booking and table management system with no-show protection.
Commission-free direct reservations combined with AI-powered yield management for table optimization
Eat App is a robust online restaurant reservation platform designed to help restaurants manage bookings, tables, and guest interactions seamlessly through a customizable widget and mobile apps. It provides direct reservations without commissions, integrated table management, waitlist handling, and a built-in CRM for personalized marketing via email and SMS. The software also offers analytics and revenue optimization tools to maximize occupancy and reduce no-shows.
Pros
- Intuitive setup with easy-to-embed booking widgets
- Comprehensive guest CRM and automated marketing tools
- Strong no-show prevention and waitlist management
Cons
- Pricing scales quickly for high-volume restaurants
- Limited customization in entry-level plans
- Some integrations require higher tiers
Best For
Mid-sized restaurants seeking an all-in-one reservation system with marketing automation to drive direct bookings and loyalty.
Pricing
Starts at $59/month (Starter, up to 500 reservations), $149/month (Pro), $299/month (Business), with custom Enterprise plans.
TheFork
specializedOnline reservation platform connecting diners with restaurants via discounts and reviews.
Seamless TripAdvisor integration for reviews, ratings, and cross-promotion to attract more diners
TheFork is a comprehensive online restaurant reservation platform that connects diners with restaurants for real-time table bookings across Europe and select global markets. It offers restaurants tools like reservation management, waitlist handling, customer analytics, and promotional features to optimize occupancy and revenue. Backed by TripAdvisor, it leverages a large user base and review ecosystem to drive bookings.
Pros
- Vast diner network drives high booking volume
- Integrated TripAdvisor reviews enhance credibility
- Robust tools for promotions and yield management
Cons
- Commission-based model increases costs for high-volume restaurants
- Primarily focused on European markets with limited global reach
- Less flexibility in customization compared to standalone systems
Best For
European restaurants aiming to boost online visibility and bookings through a popular, commission-free listing platform.
Pricing
Free to join with commissions of 4-10% per booking; premium plans from €29/month for advanced features.
Tablein
specializedSimple online booking widget for restaurants with customizable reservation forms.
Interactive floor plan visualization for optimized table assignments and real-time seating management
Tablein is a user-friendly online restaurant reservation software that enables restaurants to accept bookings directly on their websites via a customizable widget. It offers comprehensive table management, waitlist handling, and a mobile app for staff to oversee operations in real-time. The platform also builds a guest database for personalized marketing and includes features like no-show protection and automated reminders.
Pros
- Seamless website integration with a customizable booking widget
- Intuitive mobile app for on-the-go table management
- Strong guest database and marketing tools for customer retention
Cons
- Limited advanced integrations with major POS systems
- Reporting features lack depth for larger operations
- Higher tiers required for unlimited reservations
Best For
Small to medium-sized restaurants seeking an affordable, easy-to-implement online booking solution without complex setup.
Pricing
Starts at $59/month for up to 100 reservations (Basic), $99/month for 500 (Pro), custom Enterprise plans; 14-day free trial available.
TableAgent
otherFree online reservation system with floor plan management and email confirmations.
Interactive virtual floor plan for drag-and-drop table assignments and real-time availability visualization
TableAgent is a web-based online reservation system tailored for restaurants, enabling seamless customer bookings via an embeddable widget on websites or social media. It includes tools for table mapping, waitlist management, automated notifications, and basic reporting to optimize seating and reduce no-shows. While suitable for small to mid-sized venues, it emphasizes simplicity and affordability over enterprise-level customization.
Pros
- Free basic plan with unlimited reservations
- Quick setup and intuitive dashboard
- Effective no-show reduction tools like reminders
Cons
- Limited integrations with major POS systems
- Basic reporting lacks advanced analytics
- Customer support primarily email-based with slower response times
Best For
Small independent restaurants or cafes seeking a straightforward, low-cost online booking solution without complex needs.
Pricing
Free forever plan; Pro plans start at $49/month for advanced features like custom branding and priority support.
Conclusion
The top tools in online restaurant reservation software cater to varied needs, with OpenTable leading as the most comprehensive platform, offering a robust network, table management, and diner discovery features. Resy shines as a premium choice for upscale establishments, with guest CRM and analytics, while SevenRooms excels in integrated guest experience, combining reservations with marketing tools. Whether prioritizing breadth, premium features, or holistic guest management, these options provide strong solutions.
Begin with OpenTable to unlock its leading functionality and experience why it remains the top pick for streamlining reservations and elevating operations.
Tools Reviewed
All tools were independently evaluated for this comparison