Quick Overview
- 1#1: Discuss - Live qualitative research platform for hosting online focus groups with HD video, polling, transcription, and global recruiting.
- 2#2: dscout - Mobile-first research platform enabling live video focus groups, asynchronous diaries, and in-depth participant insights.
- 3#3: UserTesting - Enterprise UX research platform supporting live conversational interviews, focus groups, and unmoderated testing.
- 4#4: UserInterviews - Participant recruitment and scheduling tool for user research studies including moderated online focus groups.
- 5#5: Respondent - High-quality B2B participant recruitment platform for scheduling video interviews and focus groups.
- 6#6: FocusGroupIt - Online bulletin board platform for asynchronous focus groups with text, image, and video responses.
- 7#7: Qualtrics - Experience management platform with tools for surveys, live interviews, and virtual focus group moderation.
- 8#8: Lyssna - User research platform offering quick recruitment, usability testing, and online interview sessions.
- 9#9: Validately - Remote usability testing tool supporting moderated focus groups, interviews, and screen sharing.
- 10#10: Playbook - UX research repository and tool for planning, running, and analyzing remote user interviews and groups.
Tools were evaluated based on feature robustness, interface intuitiveness, recruitment effectiveness, and total value, ensuring a comprehensive and practical ranking for researchers seeking reliable solutions
Comparison Table
This comparison table explores leading online focus group software tools, such as Discuss, dscout, UserTesting, and UserInterviews, to assist readers in evaluating their options. It highlights key features, usability, and target use cases, enabling easy comparison of functionality and suitability for diverse research needs. Whether aiming for qualitative insights or scalable participant recruitment, this guide provides essential details to inform practical decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Discuss Live qualitative research platform for hosting online focus groups with HD video, polling, transcription, and global recruiting. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 8.9/10 |
| 2 | dscout Mobile-first research platform enabling live video focus groups, asynchronous diaries, and in-depth participant insights. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 8.4/10 |
| 3 | UserTesting Enterprise UX research platform supporting live conversational interviews, focus groups, and unmoderated testing. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 7.8/10 |
| 4 | UserInterviews Participant recruitment and scheduling tool for user research studies including moderated online focus groups. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 5 | Respondent High-quality B2B participant recruitment platform for scheduling video interviews and focus groups. | specialized | 8.2/10 | 8.7/10 | 9.0/10 | 7.4/10 |
| 6 | FocusGroupIt Online bulletin board platform for asynchronous focus groups with text, image, and video responses. | specialized | 7.8/10 | 7.5/10 | 9.0/10 | 7.2/10 |
| 7 | Qualtrics Experience management platform with tools for surveys, live interviews, and virtual focus group moderation. | enterprise | 8.1/10 | 9.2/10 | 6.8/10 | 6.5/10 |
| 8 | Lyssna User research platform offering quick recruitment, usability testing, and online interview sessions. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 7.9/10 |
| 9 | Validately Remote usability testing tool supporting moderated focus groups, interviews, and screen sharing. | specialized | 7.6/10 | 8.0/10 | 8.4/10 | 7.1/10 |
| 10 | Playbook UX research repository and tool for planning, running, and analyzing remote user interviews and groups. | specialized | 7.4/10 | 7.0/10 | 8.5/10 | 7.2/10 |
Live qualitative research platform for hosting online focus groups with HD video, polling, transcription, and global recruiting.
Mobile-first research platform enabling live video focus groups, asynchronous diaries, and in-depth participant insights.
Enterprise UX research platform supporting live conversational interviews, focus groups, and unmoderated testing.
Participant recruitment and scheduling tool for user research studies including moderated online focus groups.
High-quality B2B participant recruitment platform for scheduling video interviews and focus groups.
Online bulletin board platform for asynchronous focus groups with text, image, and video responses.
Experience management platform with tools for surveys, live interviews, and virtual focus group moderation.
User research platform offering quick recruitment, usability testing, and online interview sessions.
Remote usability testing tool supporting moderated focus groups, interviews, and screen sharing.
UX research repository and tool for planning, running, and analyzing remote user interviews and groups.
Discuss
specializedLive qualitative research platform for hosting online focus groups with HD video, polling, transcription, and global recruiting.
AI Highlight Reels that automatically generate shareable video clips of key discussion moments with sentiment and theme tagging
Discuss.io is an end-to-end platform for qualitative market research, enabling online focus groups, in-depth interviews, IDIs, and usability tests via high-quality video conferencing. It streamlines the entire process from global participant recruitment through moderation tools like screen sharing, reactions, and breakout rooms, to AI-driven analysis with automated transcripts and highlight reels. Designed for researchers and agencies, it supports team collaboration, project management, and scalable insights extraction.
Pros
- Comprehensive global recruitment from a 10M+ panel with advanced screening
- AI-powered insights including auto-transcription, highlight reels, and theme detection
- Robust moderation tools like HD video, polls, whiteboards, and mobile compatibility
Cons
- High cost suitable mainly for mid-to-large enterprises
- Steeper learning curve for advanced analytics features
- Limited self-serve options for very small projects
Best For
Market research agencies and enterprises needing scalable, high-quality online focus groups with integrated recruitment and AI analysis.
Pricing
Custom quote-based pricing; typically $5,000+ per project or enterprise subscriptions starting at $10,000+/year.
dscout
specializedMobile-first research platform enabling live video focus groups, asynchronous diaries, and in-depth participant insights.
Mobile missions for authentic, real-world participant responses beyond scripted interviews
dscout is a mobile-first qualitative research platform designed for conducting asynchronous online focus groups, diary studies, and ethnography missions. Participants use the dscout app to complete tasks like video responses, photo diaries, and text entries in their natural environments, delivering authentic, contextual insights. The platform excels in remote recruitment, real-time collaboration, and AI-powered analysis to synthesize large volumes of unstructured data efficiently.
Pros
- Mobile app enables rich, in-context video and multimedia responses
- AI-driven analysis (dscout AI) automates insight discovery from qualitative data
- Robust recruitment network and flexible mission builder for custom studies
Cons
- Primarily asynchronous; limited native support for live synchronous focus groups
- Pricing can be steep for small teams or one-off projects
- Initial setup and learning curve for advanced features
Best For
UX researchers and market teams needing deep, longitudinal qualitative insights from diverse, global participants.
Pricing
Custom quote-based pricing; typically $5,000+ per study depending on participants and duration, with enterprise plans available.
UserTesting
enterpriseEnterprise UX research platform supporting live conversational interviews, focus groups, and unmoderated testing.
AI-powered highlight reels and automated insights that distill hours of video feedback into actionable clips and themes
UserTesting is a leading UX research platform that allows teams to gather qualitative feedback through unmoderated usability tests, live 1:1 interviews, and surveys from a global panel of over 2 million participants. For online focus groups, it supports moderated live sessions with multiple participants, screen sharing, and real-time collaboration, enabling virtual discussions similar to traditional focus groups. The platform leverages AI to analyze video responses, generate highlight reels, and surface key insights, streamlining the research process from recruitment to reporting.
Pros
- Extensive global participant panel for quick, targeted recruitment
- High-quality video recordings with think-aloud protocol and AI-driven insights
- Flexible study types including live moderated sessions for group discussions
Cons
- Enterprise-level pricing can be prohibitive for small teams or infrequent use
- Primarily optimized for 1:1 testing rather than large-scale group focus groups
- Advanced features require a learning curve and higher-tier plans
Best For
Mid-to-large UX, product, and market research teams needing scalable, video-based qualitative feedback and live virtual sessions.
Pricing
Custom enterprise plans starting at ~$25,000/year; pay-per-test from $49/participant, with volume discounts.
UserInterviews
specializedParticipant recruitment and scheduling tool for user research studies including moderated online focus groups.
Unparalleled access to a 6+ million vetted participant panel with advanced matching algorithms
UserInterviews is a robust participant recruitment platform specializing in sourcing qualified individuals for user research, including online focus groups, interviews, and usability tests. It provides access to a massive global panel of over 6 million participants, with tools for custom screening, automated scheduling, and incentive management. The platform integrates seamlessly with video tools like Zoom for conducting virtual focus groups, enabling researchers to launch studies quickly and efficiently.
Pros
- Vast, diverse participant pool exceeding 6 million members for targeted recruitment
- Automated screening, scheduling, and payment handling streamline operations
- Strong integration with video conferencing for seamless online focus groups
Cons
- Pricing scales quickly with complex screeners or premium demographics
- Limited built-in analysis tools, requiring third-party integrations
- Self-serve interface has a moderate learning curve for beginners
Best For
Market researchers and UX teams seeking rapid, high-quality participant recruitment for online focus groups without building their own panels.
Pricing
Pay-per-recruit model starting at $40-$60 for basic participants, up to $150+ for specialized profiles; volume discounts and enterprise plans available.
Respondent
specializedHigh-quality B2B participant recruitment platform for scheduling video interviews and focus groups.
AI-driven matching from a pool of 3M+ verified participants, ensuring 90%+ screener pass rates
Respondent.io is a participant recruitment platform specializing in matching researchers with high-quality, targeted respondents for qualitative studies like online focus groups, user interviews, and surveys. It uses advanced screening questionnaires, AI matching, and a verified participant pool to ensure precise targeting based on demographics, job roles, and behaviors. The platform handles scheduling, incentives, and payments, making it efficient for remote research sessions via integrated video tools.
Pros
- Exceptional participant quality with verified professionals and strict screening
- Rapid recruitment times, often within hours or days
- Seamless integrations with Zoom, Calendly, and payment systems
Cons
- High per-participant costs can add up for large focus groups
- Primarily recruitment-focused, lacking built-in moderation or discussion tools
- Limited options for very niche consumer segments compared to B2B
Best For
UX researchers and market analysts seeking professional B2B participants for targeted online focus groups.
Pricing
Pay-per-qualified-participant, averaging $75-$150 per respondent based on screener complexity, location, and audience type; no subscription required.
FocusGroupIt
specializedOnline bulletin board platform for asynchronous focus groups with text, image, and video responses.
Integrated recruitment from a pre-vetted participant panel for hassle-free sourcing
FocusGroupIt is a straightforward online platform for hosting virtual focus groups and qualitative research sessions. It provides essential tools like HD video conferencing, real-time chat, polling, screen sharing, and session recording to mimic in-person discussions remotely. Users can recruit from its integrated panel of participants or manage their own lists, with automatic transcripts available post-session for analysis.
Pros
- Extremely intuitive interface for quick setup
- Reliable video and audio quality
- Built-in participant recruitment panel
Cons
- Limited to 8 participants per session
- Basic analytics and reporting tools
- No advanced AI-powered insights or integrations
Best For
Small market research teams or independent moderators conducting occasional qualitative sessions on a budget.
Pricing
Pay-per-session from $99 for a 90-minute group, or monthly subscriptions starting at $299 for unlimited sessions.
Qualtrics
enterpriseExperience management platform with tools for surveys, live interviews, and virtual focus group moderation.
AI-powered Stats iQ and text/video auto-coding for instant theme extraction from focus group discussions
Qualtrics is a powerful enterprise experience management platform that supports online focus groups through features like video interviews, discussion threads, and real-time collaboration tools. It integrates qualitative focus group data with quantitative surveys, enabling comprehensive insights via AI-powered analysis and automated coding. While versatile for large-scale research, it's more of a full XM suite than a dedicated focus group tool.
Pros
- AI-driven qualitative analysis and auto-coding for transcripts and video
- Seamless integration with CRM, analytics, and survey tools
- Scalable for global, multi-language focus groups with robust participant management
Cons
- Steep learning curve and complex interface for non-experts
- Enterprise-level pricing inaccessible for small teams or simple projects
- Overkill for basic focus groups, with setup time outweighing benefits
Best For
Enterprise research teams and market analysts needing integrated qualitative and quantitative insights at scale.
Pricing
Custom enterprise pricing only; contact sales for quotes, typically starting at $15,000+/year for advanced XM features.
Lyssna
specializedUser research platform offering quick recruitment, usability testing, and online interview sessions.
AI Insights that automatically generate highlight reels, quotes, and sentiment analysis from focus group recordings
Lyssna is a versatile user research platform specializing in qualitative methods like online focus groups, usability testing, and IDIs, allowing teams to recruit participants globally and conduct sessions via integrated video tools. It streamlines the process with automated recruitment, real-time moderation, and AI-driven analysis for transcripts, highlights, and insights. The platform supports both moderated and unmoderated formats, making it suitable for gathering rich group feedback efficiently.
Pros
- Rapid global participant recruitment from a diverse panel
- AI-powered analysis including auto-highlights and sentiment detection
- Intuitive interface with seamless video and screen-sharing integration
Cons
- Credit-based pricing can add up for high-volume use
- Limited customization for complex focus group stimuli beyond basics
- Participant screener depth not as advanced as enterprise competitors
Best For
UX researchers and product teams needing quick, scalable online focus groups without extensive manual setup.
Pricing
Credit-based model starting at $29/session or subscription plans from $99/month (Starter) up to Enterprise custom pricing.
Validately
specializedRemote usability testing tool supporting moderated focus groups, interviews, and screen sharing.
Instant access to a vetted global panel of 200,000+ participants across 100+ countries for rapid, targeted recruitment.
Validately is a user testing platform that supports online focus groups through live moderated multi-participant sessions, enabling real-time video calls, screen sharing, and qualitative feedback collection. It features a global participant panel for quick recruitment and provides tools for session recording, transcription, and highlight reels for analysis. While versatile for usability testing, its group testing capabilities make it suitable for virtual focus groups, though it's not exclusively specialized for them.
Pros
- Extensive global participant panel for diverse recruitment
- User-friendly interface for quick session setup and moderation
- High-quality video/audio with automatic recordings and transcripts
Cons
- Pricing scales quickly with participant numbers and session length
- Limited advanced analytics compared to dedicated focus group tools
- Group sessions capped at 8 participants, restricting larger focus groups
Best For
Small to mid-sized UX teams or researchers needing straightforward, on-demand online focus groups with easy participant sourcing.
Pricing
Pay-per-use recruitment from $1.50-$5 per participant-minute; subscription plans start at $99/month for unlimited tests with panel access; enterprise custom.
Playbook
specializedUX research repository and tool for planning, running, and analyzing remote user interviews and groups.
AI-generated highlight reels that automatically extract key moments from focus group recordings
Playbook (playbookux.com) is a user research platform primarily designed for conducting remote one-on-one interviews and usability tests, with capabilities extending to small group sessions that can mimic online focus groups. It streamlines participant recruitment, scheduling, session recording, and post-session analysis using AI tools like transcription and highlight generation. While effective for qualitative research, its focus group functionality relies on video integrations rather than native multi-moderator group tools.
Pros
- Intuitive interface for quick session setup and management
- AI-powered transcription and automated highlight reels save analysis time
- Seamless integrations with tools like Zoom for group video sessions
Cons
- Limited native support for large-scale or multi-moderator focus groups
- Participant recruitment pool is smaller compared to dedicated platforms
- Advanced AI features require higher-tier plans
Best For
Small to mid-sized UX teams needing a simple tool for occasional online focus groups integrated with 1:1 interviews.
Pricing
Starts at $49/month for Starter (basic interviews), $199/month for Pro (AI features and more participants); custom enterprise pricing.
Conclusion
The top 10 tools reviewed offer versatile solutions for modern user research, with Discuss leading as the clear number one, thanks to its robust live qualitative features and global recruiting. dscout stands out for its mobile-first approach and asynchronous depth, while UserTesting excels in enterprise UX needs, making each a strong choice depending on specific goals.
Don't miss out—begin your next focus group journey with Discuss to experience seamless, high-quality sessions, or explore dscout or UserTesting if they better fit your research priorities.
Tools Reviewed
All tools were independently evaluated for this comparison
