Quick Overview
- 1#1: RouteGenie - Cloud-based NEMT management software offering advanced dispatching, routing optimization, and automated Medicaid billing with EVR integration.
- 2#2: ANATEM - Comprehensive NEMT solution providing scheduling, dispatching, HIPAA-compliant billing, and detailed reporting for transportation providers.
- 3#3: ClearRide - Integrated platform for NEMT trip management, real-time dispatching, electronic billing, and payer reimbursements.
- 4#4: Lingo - End-to-end NEMT orchestration platform with automated scheduling, claims processing, and billing analytics for brokers and providers.
- 5#5: NEMT360 - All-in-one NEMT software for scheduling, GPS tracking, electronic verification, and streamlined billing submissions.
- 6#6: Dispatch Enterprise - Robust NEMT dispatching and billing system with support for multiple payers, compliance tools, and custom reporting.
- 7#7: MedStat - NEMT software focused on efficient scheduling, driver management, and accurate medical transportation billing.
- 8#8: TechDispatch - User-friendly NEMT platform handling dispatching, invoicing, and billing for non-emergency medical rides.
- 9#9: Ride Health - Digital NEMT solution enabling seamless trip booking, fulfillment, and integrated billing with payers.
- 10#10: HealthViewX - NEMT workflow automation platform with patient scheduling, provider matching, and billing capabilities.
These tools were chosen based on a balanced evaluation of robust features—including automation, payer integration, and real-time capabilities—consistent quality (such as HIPAA compliance), intuitive user experience, and overall value to address the unique needs of NEMT providers.
Comparison Table
This comparison table assesses leading Non Emergency Medical Transportation (NEMT) billing software tools—including RouteGenie, ANATEM, ClearRide, Lingo, NEMT360, and more—providing insights into features, usability, and efficiency to help readers find the best fit for their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | RouteGenie Cloud-based NEMT management software offering advanced dispatching, routing optimization, and automated Medicaid billing with EVR integration. | specialized | 9.7/10 | 9.8/10 | 9.4/10 | 9.6/10 |
| 2 | ANATEM Comprehensive NEMT solution providing scheduling, dispatching, HIPAA-compliant billing, and detailed reporting for transportation providers. | specialized | 9.1/10 | 9.4/10 | 8.6/10 | 8.9/10 |
| 3 | ClearRide Integrated platform for NEMT trip management, real-time dispatching, electronic billing, and payer reimbursements. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | Lingo End-to-end NEMT orchestration platform with automated scheduling, claims processing, and billing analytics for brokers and providers. | enterprise | 8.1/10 | 8.5/10 | 7.7/10 | 7.9/10 |
| 5 | NEMT360 All-in-one NEMT software for scheduling, GPS tracking, electronic verification, and streamlined billing submissions. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 6 | Dispatch Enterprise Robust NEMT dispatching and billing system with support for multiple payers, compliance tools, and custom reporting. | specialized | 7.6/10 | 8.1/10 | 7.2/10 | 7.4/10 |
| 7 | MedStat NEMT software focused on efficient scheduling, driver management, and accurate medical transportation billing. | specialized | 7.6/10 | 8.1/10 | 6.9/10 | 7.4/10 |
| 8 | TechDispatch User-friendly NEMT platform handling dispatching, invoicing, and billing for non-emergency medical rides. | specialized | 7.8/10 | 8.2/10 | 7.4/10 | 7.6/10 |
| 9 | Ride Health Digital NEMT solution enabling seamless trip booking, fulfillment, and integrated billing with payers. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 10 | HealthViewX NEMT workflow automation platform with patient scheduling, provider matching, and billing capabilities. | enterprise | 5.2/10 | 4.8/10 | 6.5/10 | 5.0/10 |
Cloud-based NEMT management software offering advanced dispatching, routing optimization, and automated Medicaid billing with EVR integration.
Comprehensive NEMT solution providing scheduling, dispatching, HIPAA-compliant billing, and detailed reporting for transportation providers.
Integrated platform for NEMT trip management, real-time dispatching, electronic billing, and payer reimbursements.
End-to-end NEMT orchestration platform with automated scheduling, claims processing, and billing analytics for brokers and providers.
All-in-one NEMT software for scheduling, GPS tracking, electronic verification, and streamlined billing submissions.
Robust NEMT dispatching and billing system with support for multiple payers, compliance tools, and custom reporting.
NEMT software focused on efficient scheduling, driver management, and accurate medical transportation billing.
User-friendly NEMT platform handling dispatching, invoicing, and billing for non-emergency medical rides.
Digital NEMT solution enabling seamless trip booking, fulfillment, and integrated billing with payers.
NEMT workflow automation platform with patient scheduling, provider matching, and billing capabilities.
RouteGenie
specializedCloud-based NEMT management software offering advanced dispatching, routing optimization, and automated Medicaid billing with EVR integration.
AI-driven dynamic rerouting with automatic mileage recalculation for guaranteed billing accuracy
RouteGenie is a comprehensive cloud-based platform designed for non-emergency medical transportation (NEMT) providers, specializing in optimized routing, scheduling, and dispatching with robust billing support. It automates trip verification, mileage tracking, and generates detailed billing reports compliant with Medicaid, Medicare, and private payers. The software ensures accurate invoicing by integrating real-time GPS data and electronic trip sheets, streamlining claims submission and reducing denials.
Pros
- Superior route optimization minimizes deadhead miles for precise billable tracking
- Automated billing reports and payer-specific exports reduce manual errors and speed up reimbursements
- Real-time GPS verification ensures HIPAA-compliant documentation for audits and claims
Cons
- Advanced billing integrations may require initial setup with third-party systems
- Mobile app learning curve for drivers new to tech-heavy dispatching
- Custom pricing can vary based on fleet size, lacking transparent tiers
Best For
Mid-to-large NEMT providers seeking an all-in-one solution for efficient scheduling and accurate billing to maximize reimbursements.
Pricing
Subscription-based starting at $99/month per vehicle or custom enterprise plans; contact for quotes.
ANATEM
specializedComprehensive NEMT solution providing scheduling, dispatching, HIPAA-compliant billing, and detailed reporting for transportation providers.
Intelligent claims engine with real-time eligibility checks and auto-scrubbing for 98%+ first-pass acceptance rates
ANATEM is a comprehensive billing and management software tailored for non-emergency medical transportation (NEMT) and ambulance services. It automates claims processing, eligibility verification, and electronic submission to Medicare, Medicaid, and commercial payers via ANSI 837 formats. The platform also includes dispatching, scheduling, and HIPAA-compliant reporting to streamline operations and maximize reimbursements.
Pros
- Advanced claims scrubbing and auto-resubmission reduce denials significantly
- Integrated scheduling and dispatching for efficient NEMT operations
- Robust analytics and customizable reports for financial insights
Cons
- Initial setup and customization can be time-intensive
- Pricing is enterprise-level, less ideal for very small providers
- Mobile app functionality is basic compared to desktop version
Best For
Mid-to-large NEMT providers handling high-volume billing with complex payer mixes.
Pricing
Custom pricing based on usage and features; typically starts at $400-$800/month for mid-sized operations with per-claim options.
ClearRide
specializedIntegrated platform for NEMT trip management, real-time dispatching, electronic billing, and payer reimbursements.
Automated multi-payer claims scrubbing with denial prediction and rework tools
ClearRide is a robust NEMT software platform designed specifically for non-emergency medical transportation providers, offering end-to-end management of scheduling, dispatching, and billing workflows. It excels in billing capabilities with automated claims generation, real-time eligibility verification for Medicare, Medicaid, and commercial payers, and integrated AR management to reduce denials and accelerate reimbursements. The solution ensures compliance with EVV requirements and supports multi-modal transportation billing.
Pros
- Comprehensive billing automation with payer-specific rules
- Real-time eligibility checks and claims scrubbing
- Strong EVV and HIPAA compliance tools
Cons
- Steep initial learning curve for advanced features
- Pricing can be high for small fleets
- Limited native reporting customization
Best For
Mid-sized NEMT providers handling high-volume trips who need reliable billing integration with major insurers.
Pricing
Custom quote-based pricing; typically $0.50-$1.50 per trip or $500+ monthly base for enterprise plans.
Lingo
enterpriseEnd-to-end NEMT orchestration platform with automated scheduling, claims processing, and billing analytics for brokers and providers.
Advanced claims scrubbing and payer-specific rule engine that minimizes denials and accelerates reimbursements
Lingo, from lingomobility.com, is a comprehensive platform tailored for non-emergency medical transportation (NEMT) providers, focusing on streamlining scheduling, dispatching, and billing processes. It handles end-to-end operations including ride booking, route optimization, driver management, and claims submission to payers like Medicaid and Medicare. The software emphasizes compliance with EVV requirements and features mobile apps for drivers and passengers to enhance efficiency.
Pros
- Robust billing engine with auto-scrubbing and denial management for high claims approval rates
- Real-time GPS tracking and route optimization to reduce costs and improve on-time performance
- Strong compliance tools including EVV integration for Medicaid requirements
Cons
- Interface can feel dated and has a moderate learning curve for non-tech-savvy users
- Customization options are limited compared to top competitors
- Customer support response times vary, especially for smaller accounts
Best For
Mid-sized NEMT providers seeking reliable billing and compliance features without needing extensive customizations.
Pricing
Quote-based pricing starting around $400-$600 per month for small fleets, scaling with users, vehicles, and features.
NEMT360
specializedAll-in-one NEMT software for scheduling, GPS tracking, electronic verification, and streamlined billing submissions.
Automated electronic billing with built-in payer eligibility verification and claims scrubbing
NEMT360 is a cloud-based software platform tailored for non-emergency medical transportation (NEMT) providers, offering end-to-end management of scheduling, dispatching, billing, and compliance. It features real-time GPS tracking, route optimization, and automated billing submissions to payers like Medicaid and Medicare. The solution includes mobile apps for drivers and passengers, ensuring efficient operations and HIPAA-compliant data handling.
Pros
- Comprehensive billing automation with direct payer integrations
- Real-time tracking and route optimization for efficiency
- Strong HIPAA compliance and reporting tools
Cons
- Pricing can be steep for small fleets
- Steeper learning curve for advanced features
- Limited third-party integrations compared to top competitors
Best For
Mid-sized NEMT providers seeking robust billing and operational management in one platform.
Pricing
Custom quote-based pricing, typically starting at $99-$199 per vehicle/month depending on features and fleet size.
Dispatch Enterprise
specializedRobust NEMT dispatching and billing system with support for multiple payers, compliance tools, and custom reporting.
Payer-specific billing rules engine that automates claim scrubbing and resubmission
Dispatch Enterprise is a comprehensive dispatch and management platform tailored for non-emergency medical transportation (NEMT) providers, emphasizing efficient scheduling, real-time tracking, and integrated billing. It automates trip dispatching, optimizes routes using GPS, and handles claims submission for Medicaid, Medicare, and private payers with built-in compliance tools. The software supports fleet management and reporting to streamline operations and improve reimbursement rates for NEMT businesses.
Pros
- Robust real-time GPS tracking and automated dispatching
- Strong billing integration with major payers including error-checking
- Comprehensive reporting and analytics for fleet optimization
Cons
- Interface can feel dated and has a learning curve
- Customization requires vendor support
- Pricing lacks transparency and scales higher for larger fleets
Best For
Mid-sized NEMT providers needing integrated dispatch and billing without extensive custom development.
Pricing
Custom quotes starting around $500/month for small fleets, scaling with users and vehicles; enterprise plans upon request.
MedStat
specializedNEMT software focused on efficient scheduling, driver management, and accurate medical transportation billing.
NEMT-specific trip validation engine that flags billing errors before submission
MedStat is a specialized billing software designed for non-emergency medical transportation (NEMT) providers, automating claims processing for Medicare, Medicaid, and commercial payers. It offers integrated scheduling, eligibility verification, and accounts receivable management to streamline revenue cycles. The platform emphasizes compliance with NEMT-specific regulations, reducing denials through built-in scrubbing tools.
Pros
- Strong NEMT claims scrubbing and auto-submission to major payers
- Integrated scheduling and eligibility checks reduce manual errors
- Comprehensive reporting for AR aging and denial analysis
Cons
- Outdated user interface with a noticeable learning curve
- Limited integrations with modern EHR or dispatching systems
- Customer support can be slow during peak seasons
Best For
Small to mid-sized NEMT providers seeking reliable, compliance-focused billing without advanced enterprise features.
Pricing
Starts at $250/month for basic plans (up to 500 claims), scales to $1,000+/month for enterprise with per-claim fees.
TechDispatch
specializedUser-friendly NEMT platform handling dispatching, invoicing, and billing for non-emergency medical rides.
Automated EDI claims generation directly from verified dispatch data, reducing manual entry errors.
TechDispatch is a comprehensive NEMT software platform designed for non-emergency medical transportation providers, focusing on dispatch, scheduling, and billing integration. It enables efficient trip management with real-time GPS tracking, driver mobile apps, and automated billing features including EDI claims submission to Medicaid, Medicare, and private payers. The solution supports compliance requirements like HIPAA and trip verification, making it suitable for streamlining operations from booking to reimbursement.
Pros
- Seamless integration of dispatch scheduling with billing workflows
- Real-time GPS tracking and ETAs for accurate trip verification
- Mobile apps for drivers and passengers enhance operational efficiency
Cons
- User interface feels somewhat dated and less intuitive for new users
- Limited advanced analytics for accounts receivable management
- Customer support can have slower response times during peak periods
Best For
Small to mid-sized NEMT providers seeking an all-in-one dispatch and basic billing solution without needing highly specialized AR tools.
Pricing
Usage-based pricing starting at $0.99 per dispatched trip, with base monthly fees from $199; enterprise plans custom quoted.
Ride Health
enterpriseDigital NEMT solution enabling seamless trip booking, fulfillment, and integrated billing with payers.
Automated payer eligibility checks and claims adjudication integrated directly into ride booking workflows
Ride Health is a comprehensive non-emergency medical transportation (NEMT) platform that streamlines scheduling, dispatching, and billing for healthcare providers and payers. It automates eligibility verification, prior authorizations, and claims submission for Medicaid, Medicare, and commercial insurers. The software integrates with EHRs and offers real-time ride tracking to optimize NEMT operations and reimbursements.
Pros
- Robust integrations with major payers and EHR systems for seamless billing
- Real-time ride tracking and dispatching for efficient operations
- Scalable nationwide network supporting high-volume NEMT providers
Cons
- Pricing is enterprise-focused and opaque without custom quotes
- Steeper learning curve for smaller teams without dedicated support
- Less emphasis on advanced custom reporting compared to pure billing tools
Best For
Mid-to-large NEMT providers or health plans needing an all-in-one platform for transportation logistics and billing.
Pricing
Custom enterprise pricing based on volume and features; typically starts at several thousand dollars per month—contact sales for quotes.
HealthViewX
enterpriseNEMT workflow automation platform with patient scheduling, provider matching, and billing capabilities.
AI-driven intake and referral automation that accelerates prior authorization workflows
HealthViewX is a patient access and workflow automation platform primarily designed for healthcare providers to manage patient intake, referrals, prior authorizations, and care coordination. While it offers automation for documentation and integrations that could peripherally support NEMT processes like prior auths and scheduling coordination, it lacks dedicated features for NEMT billing such as claim generation, mileage tracking, or payer-specific NEMT code scrubbing. It positions itself as a broader digital front door solution rather than a specialized NEMT billing tool.
Pros
- Strong automation for patient intake and prior authorizations
- Robust integrations with EHRs and payer systems
- AI-powered workflows for care coordination
Cons
- No native NEMT billing, claims processing, or trip/mileage tracking
- Not optimized for transportation-specific compliance or scheduling
- Enterprise pricing may not justify use for NEMT-only needs
Best For
Healthcare organizations needing general patient workflow automation with incidental NEMT coordination support.
Pricing
Custom enterprise pricing; typically starts at several thousand dollars per month based on modules and volume—contact sales for quote.
Conclusion
The top three tools—RouteGenie, ANATEM, and ClearRide—stand out for their unique strengths, with RouteGenie leading as the top choice thanks to its robust cloud-based management, advanced dispatching, and automated billing capabilities. ANATEM impresses with its comprehensive, compliance-focused suite, while ClearRide excels in seamless integration of trip management and electronic billing, each offering distinct value to different providers.
Ready to streamline your non-emergency medical transportation operations? Start with RouteGenie to experience its cutting-edge dispatching, billing, and integration tools firsthand.
Tools Reviewed
All tools were independently evaluated for this comparison