Quick Overview
- 1#1: AudienceView - Comprehensive ticketing, CRM, fundraising, and marketing platform for professional music venues and performing arts organizations.
- 2#2: Tessitura - Integrated enterprise software suite offering box office management, CRM, marketing, and fundraising for arts and music venues.
- 3#3: Spektrix - All-in-one cloud-based CRM, ticketing, and digital marketing solution tailored for cultural venues including live music spaces.
- 4#4: Ticketsolve - Cloud ticketing and CRM system with membership management and reporting for music venues and theaters.
- 5#5: OvationTix - Affordable ticketing, fundraising, and marketing platform designed for small to mid-sized performing arts and music venues.
- 6#6: ThunderTix - Low-cost ticketing software with seating charts, reservations, kiosks, and box office tools for independent music venues.
- 7#7: Purplepass - Ticketing and POS system featuring mobile scanning, RFID, and event management for music venues and events.
- 8#8: Eventbrite - Event creation, ticketing, and promotion platform widely used for music gigs and venue events.
- 9#9: Etix - Reliable ticketing platform with online sales, box office integration, and fan data tools for live music venues.
- 10#10: Tix - Self-service ticketing solution offering box office management and online sales for venues and attractions.
We ranked these tools based on functionality depth, user experience, reliability, and overall value, ensuring a comprehensive review of platforms that balance feature-richness with practicality for music venue operations.
Comparison Table
Music venue management software simplifies tasks like ticket sales, audience tracking, and operations, and this comparison table explores top tools. Featuring AudienceView, Tessitura, Spektrix, Ticketsolve, OvationTix, and more, it outlines key capabilities, strengths, and suitability to help venues identify the right fit.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AudienceView Comprehensive ticketing, CRM, fundraising, and marketing platform for professional music venues and performing arts organizations. | enterprise | 9.3/10 | 9.8/10 | 8.2/10 | 8.9/10 |
| 2 | Tessitura Integrated enterprise software suite offering box office management, CRM, marketing, and fundraising for arts and music venues. | enterprise | 8.7/10 | 9.4/10 | 7.2/10 | 8.1/10 |
| 3 | Spektrix All-in-one cloud-based CRM, ticketing, and digital marketing solution tailored for cultural venues including live music spaces. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 4 | Ticketsolve Cloud ticketing and CRM system with membership management and reporting for music venues and theaters. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.4/10 |
| 5 | OvationTix Affordable ticketing, fundraising, and marketing platform designed for small to mid-sized performing arts and music venues. | specialized | 8.1/10 | 8.5/10 | 7.6/10 | 7.8/10 |
| 6 | ThunderTix Low-cost ticketing software with seating charts, reservations, kiosks, and box office tools for independent music venues. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 9.2/10 |
| 7 | Purplepass Ticketing and POS system featuring mobile scanning, RFID, and event management for music venues and events. | specialized | 8.1/10 | 8.3/10 | 7.9/10 | 8.7/10 |
| 8 | Eventbrite Event creation, ticketing, and promotion platform widely used for music gigs and venue events. | other | 7.1/10 | 6.5/10 | 9.2/10 | 7.3/10 |
| 9 | Etix Reliable ticketing platform with online sales, box office integration, and fan data tools for live music venues. | specialized | 7.8/10 | 8.2/10 | 7.5/10 | 7.4/10 |
| 10 | Tix Self-service ticketing solution offering box office management and online sales for venues and attractions. | other | 7.2/10 | 7.5/10 | 8.1/10 | 7.0/10 |
Comprehensive ticketing, CRM, fundraising, and marketing platform for professional music venues and performing arts organizations.
Integrated enterprise software suite offering box office management, CRM, marketing, and fundraising for arts and music venues.
All-in-one cloud-based CRM, ticketing, and digital marketing solution tailored for cultural venues including live music spaces.
Cloud ticketing and CRM system with membership management and reporting for music venues and theaters.
Affordable ticketing, fundraising, and marketing platform designed for small to mid-sized performing arts and music venues.
Low-cost ticketing software with seating charts, reservations, kiosks, and box office tools for independent music venues.
Ticketing and POS system featuring mobile scanning, RFID, and event management for music venues and events.
Event creation, ticketing, and promotion platform widely used for music gigs and venue events.
Reliable ticketing platform with online sales, box office integration, and fan data tools for live music venues.
Self-service ticketing solution offering box office management and online sales for venues and attractions.
AudienceView
enterpriseComprehensive ticketing, CRM, fundraising, and marketing platform for professional music venues and performing arts organizations.
Audiences Everywhere self-service portal enabling customers to manage subscriptions, upgrades, and purchases independently
AudienceView is a comprehensive enterprise-grade ticketing, CRM, and venue management platform tailored for performing arts organizations, including music venues, orchestras, and theaters. It streamlines box office operations, online sales, season subscriptions, fundraising, and audience engagement through an integrated suite of tools. The software provides advanced analytics, dynamic pricing, and self-service portals to maximize revenue and customer loyalty while handling complex seating charts and inventory for live events.
Pros
- Robust ticketing engine with dynamic pricing and yield management for revenue optimization
- Powerful CRM and marketing automation for personalized audience engagement
- Comprehensive reporting and analytics with real-time dashboards
Cons
- Steep learning curve due to extensive customization options
- High cost prohibitive for small independent music venues
- Implementation can take several months with required professional services
Best For
Mid-to-large music venues and performing arts centers needing an all-in-one solution for ticketing, CRM, fundraising, and analytics.
Pricing
Custom enterprise pricing starting at $50,000+ annually plus per-transaction fees; requires quote based on venue size and modules.
Tessitura
enterpriseIntegrated enterprise software suite offering box office management, CRM, marketing, and fundraising for arts and music venues.
Unified patron database enabling true 360-degree lifecycle management across ticketing, donations, and engagement
Tessitura is an enterprise-grade software platform tailored for performing arts organizations, including music venues, offering integrated ticketing, CRM, fundraising, and marketing tools. It provides a unified database for patron management, enabling sophisticated segmentation, personalized communications, and revenue optimization through dynamic pricing and subscription handling. Ideal for orchestras, opera houses, and large concert halls, it streamlines operations from box office to back-office functions.
Pros
- Comprehensive patron CRM with household-level tracking and lifetime value analytics
- Robust ticketing system supporting dynamic pricing, subscriptions, and complex seating
- Extensive reporting and integrations for fundraising and marketing automation
Cons
- Steep learning curve and lengthy implementation requiring consultants
- High cost prohibitive for small to mid-sized music venues
- Overly complex for basic venue needs like simple event scheduling or concessions
Best For
Large music venues, symphony orchestras, and performing arts centers needing advanced patron retention and revenue management.
Pricing
Custom enterprise pricing, typically $100K+ annually based on venue size, ticket volume, and modules, with multi-year contracts common.
Spektrix
enterpriseAll-in-one cloud-based CRM, ticketing, and digital marketing solution tailored for cultural venues including live music spaces.
Integrated CRM that unifies ticketing data with audience behavior analytics for personalized marketing and retention
Spektrix is a cloud-based venue management platform tailored for arts, cultural organizations, and live events including music venues, offering integrated ticketing, CRM, marketing, and fundraising tools. It streamlines box office operations, online ticket sales, audience engagement, and data-driven insights to maximize revenue and loyalty. The system supports complex seating charts, dynamic pricing, and multi-channel promotions, making it suitable for handling diverse live performances.
Pros
- Seamless integration of ticketing and CRM for deep audience insights
- Flexible pricing models including dynamic and tiered options
- Robust reporting and marketing automation tools
Cons
- Steep learning curve for new users and complex setup
- Pricing can be expensive for small venues
- Less optimized for non-arts venues without custom configuration
Best For
Mid-to-large music venues and performing arts organizations seeking comprehensive CRM-driven ticketing and audience management.
Pricing
Custom subscription starting at around £500/month for smaller venues, plus 1-2% per-ticket fees; scales with volume and features.
Ticketsolve
specializedCloud ticketing and CRM system with membership management and reporting for music venues and theaters.
Built-in CRM that automatically builds customer profiles from ticket purchases for targeted campaigns
Ticketsolve is a cloud-based ticketing and CRM platform tailored for arts, cultural organizations, and live events venues, including music spaces. It streamlines online and box office ticket sales, audience management, marketing automation, and reporting. For music venues, it excels in handling complex seating, dynamic pricing, and customer data to boost repeat attendance and revenue.
Pros
- Robust ticketing with flexible seating charts and dynamic pricing
- Integrated CRM for audience segmentation and personalized marketing
- Comprehensive reporting and analytics for event performance
Cons
- Higher pricing may not suit very small venues
- Initial setup and learning curve for non-tech users
- Limited native support for non-ticketing venue ops like inventory or staff scheduling
Best For
Mid-sized music venues focused on ticketed live events needing strong audience engagement and sales tools.
Pricing
Custom quote-based pricing, typically starting at £400-£600/month for core plans, scaling with ticket volume and features.
OvationTix
specializedAffordable ticketing, fundraising, and marketing platform designed for small to mid-sized performing arts and music venues.
PatronHub CRM with advanced fundraising and segmentation tools optimized for arts venues
OvationTix is a cloud-based ticketing and patron management platform tailored for performing arts venues, including music halls and theaters. It provides robust online and box office ticketing, customizable seating charts, CRM for donor tracking, and marketing tools to drive attendance and revenue. For music venue management, it excels in handling season subscriptions, group sales, and event reporting but lacks deeper operational tools like staff scheduling or inventory management.
Pros
- Comprehensive ticketing with flexible seating and reservations
- Strong CRM and donor management for repeat patrons
- Integrated marketing automation and reporting dashboards
Cons
- Steep learning curve for advanced features
- Pricing can be high for smaller venues due to per-transaction fees
- Limited integrations with modern POS or accounting systems
Best For
Mid-sized music venues and performing arts organizations focused on ticketing, patron loyalty, and fundraising.
Pricing
Custom quotes with monthly subscriptions starting at $125-$500 plus 2.9%-3.5% per-transaction fees and setup costs.
ThunderTix
specializedLow-cost ticketing software with seating charts, reservations, kiosks, and box office tools for independent music venues.
No per-ticket service fees, allowing venues to retain full ticket revenue while offering competitive pricing to fans
ThunderTix is a cloud-based ticketing platform designed for music venues, theaters, festivals, and performing arts organizations, enabling online ticket sales, box office management, and event registration. It supports custom seating charts, general admission, and season passes, with tools for promotions, reporting, and mobile box office operations. The software stands out for its focus on affordability, eliminating per-ticket fees to maximize venue revenue.
Pros
- No per-ticket service fees for better revenue retention
- Intuitive interface with quick event setup
- Customizable seating charts and mobile box office app
Cons
- Limited advanced CRM or marketing automation
- Reporting lacks depth for large-scale analytics
- Fewer integrations compared to enterprise competitors
Best For
Small to mid-sized music venues seeking cost-effective ticketing without passing fees to customers.
Pricing
Flat monthly plans starting at $69/month based on annual ticket volume (e.g., up to $100k tickets); no per-ticket fees.
Purplepass
specializedTicketing and POS system featuring mobile scanning, RFID, and event management for music venues and events.
Integrated mobile POS system for on-site ticket sales, concessions, and wristband printing
Purplepass is an online ticketing and event management platform tailored for venues and promoters, enabling seamless ticket sales, seating chart customization, and on-site check-in via mobile app. It supports music venues with features like dynamic pricing, promotional codes, and real-time sales reporting to optimize attendance and revenue. While strong in ticketing, it offers limited full-spectrum venue management tools such as staff scheduling or concessions inventory.
Pros
- Affordable per-ticket pricing with no monthly fees
- Robust mobile app for scanning, POS, and day-of sales
- Customizable seating charts and detailed analytics
Cons
- Dated user interface with occasional glitches
- Limited integrations with broader venue management systems
- Customer support can be inconsistent during peak times
Best For
Small to mid-sized music venues prioritizing cost-effective ticketing and on-site event operations over comprehensive management suites.
Pricing
Transaction-based: $0.99 + 2.9% per ticket (free for events under 100 tickets); premium add-ons for advanced features like API access.
Eventbrite
otherEvent creation, ticketing, and promotion platform widely used for music gigs and venue events.
Expansive event discovery network that automatically promotes listings to millions of users
Eventbrite is a leading event ticketing and promotion platform that enables music venues to create, market, and sell tickets for concerts and live events online. It provides tools for event pages, attendee management, marketing integrations, and sales analytics, making it straightforward to handle ticket sales and RSVPs. However, it focuses primarily on front-end event operations rather than comprehensive back-end venue management like artist booking or inventory tracking.
Pros
- Seamless ticketing and mobile scanning for quick entry
- Built-in marketing tools and event discovery network for wider reach
- Real-time analytics on sales and attendance
Cons
- High transaction fees on free plan eat into profits
- Lacks venue-specific tools like staff scheduling or POS integration
- Limited support for multi-event calendars or capacity mapping
Best For
Small to mid-sized music venues prioritizing simple ticketing and promotion over full operational management.
Pricing
Free Essentials plan (3.7% + $1.79 per paid ticket); Professional $19+/mo (lower fees at 2.5% + $0.99); Enterprise custom.
Etix
specializedReliable ticketing platform with online sales, box office integration, and fan data tools for live music venues.
Digital ticket delivery and mobile wallet integration for seamless, paperless fan experiences
Etix is a ticketing and event management platform primarily focused on online ticket sales, box office operations, and customer data management for live events including music venues. It enables venues to create and promote events, handle seating charts, process payments securely, and provide mobile ticketing options. While strong in ticketing, it lacks comprehensive venue management features like staff scheduling, concessions POS, or inventory control.
Pros
- Robust online and mobile ticketing with digital delivery
- Real-time reporting and CRM tools for customer insights
- Integrations with venue management systems and marketing tools
Cons
- Limited scope beyond ticketing; not a full venue management suite
- Pricing is per-ticket based with variable fees that can add up
- Interface can feel dated and requires training for advanced use
Best For
Small to mid-sized music venues prioritizing efficient ticketing and event sales over full operational management.
Pricing
Custom per-event or subscription models with fees typically 2-3% + $0.50-$1.00 per ticket; no public pricing tiers.
Tix
otherSelf-service ticketing solution offering box office management and online sales for venues and attractions.
Mobile Box Office app for fast, offline-capable on-site sales and scanning
Tix (tix.com) is a ticketing platform tailored for live events, including music venues, providing online ticket sales, box office management, and event reporting tools. It supports features like reserved seating, general admission, season passes, and mobile ticketing to streamline revenue collection. While strong in ticketing, it lacks comprehensive venue management capabilities such as staff scheduling or concessions POS.
Pros
- Low per-ticket fees with no monthly subscription
- Intuitive interface and mobile box office app
- Reliable integrations with venue websites and payment processors
Cons
- Limited features beyond ticketing (no full POS or inventory management)
- Reporting lacks advanced analytics for larger venues
- Customization options are somewhat basic
Best For
Small to mid-sized music venues prioritizing affordable, user-friendly ticketing over full operational management.
Pricing
Pay-per-ticket model: $0.99-$1.49 per ticket + 2.5-2.9% processing fee; no setup or monthly fees.
Conclusion
The reviewed music venue management software offerings cater to diverse needs, from small intimate spots to large professional venues. At the top, AudienceView shines as the leading choice, offering a comprehensive blend of ticketing, CRM, fundraising, and marketing tools. Tessitura and Spektrix follow closely, with strong enterprise and cloud-based capabilities, respectively, serving as excellent alternatives depending on specific operational priorities. Together, they underscore the evolving needs of the music venue sector, highlighting the importance of integrated solutions.
Ready to enhance your venue's efficiency and audience engagement? Start with AudienceView—its robust feature set is designed to simplify operations and foster deeper connections with your visitors.
Tools Reviewed
All tools were independently evaluated for this comparison