Quick Overview
- 1#1: NinjaOne - Comprehensive RMM platform providing real-time monitoring, automated patching, scripting, and endpoint management for MSPs.
- 2#2: Atera - AI-powered all-in-one RMM and PSA tool with remote access, ticketing, and automation for efficient MSP operations.
- 3#3: ConnectWise Automate - Robust RMM solution for advanced automation, monitoring, patching, and IT workflow orchestration in MSP environments.
- 4#4: Kaseya VSA - Powerful RMM platform with live remote control, patch management, antivirus integration, and scalable MSP features.
- 5#5: Datto RMM - Cloud-based RMM tool offering monitoring, scripting, patching, and site management optimized for MSP scalability.
- 6#6: SyncroMSP - Affordable all-in-one RMM and PSA platform with remote monitoring, ticketing, billing, and automation for small MSPs.
- 7#7: N-able N-sight RMM - Integrated RMM solution for proactive monitoring, alerting, patching, and remote support tailored to MSP needs.
- 8#8: Pulseway - Real-time RMM platform with mobile alerting, automation, patching, and multi-platform endpoint management for MSPs.
- 9#9: SuperOps.ai - AI-enhanced RMM and PSA tool featuring intelligent alerting, automation, patch management, and unified MSP workflows.
- 10#10: ManageEngine Endpoint Central - Unified endpoint management RMM for patch deployment, software distribution, monitoring, and remote control in MSP settings.
Tools were selected based on key features (including monitoring, automation, and patching), reliability, user-friendliness, and long-term value, ensuring they cater to MSPs of varying sizes and operational demands.
Comparison Table
Managed service providers (MSPs) rely on robust RMM software to optimize operations and support clients, and comparing tools like NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, and Datto RMM helps highlight key differences. This table outlines critical features, pricing structures, and use cases, equipping MSPs to identify the best fit for their business needs. By evaluating these leading solutions, readers can gain clarity on which tools align with their operational goals and client demands.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Comprehensive RMM platform providing real-time monitoring, automated patching, scripting, and endpoint management for MSPs. | enterprise | 9.7/10 | 9.8/10 | 9.6/10 | 9.4/10 |
| 2 | Atera AI-powered all-in-one RMM and PSA tool with remote access, ticketing, and automation for efficient MSP operations. | enterprise | 9.2/10 | 9.0/10 | 9.4/10 | 9.6/10 |
| 3 | ConnectWise Automate Robust RMM solution for advanced automation, monitoring, patching, and IT workflow orchestration in MSP environments. | enterprise | 8.2/10 | 9.2/10 | 6.8/10 | 7.5/10 |
| 4 | Kaseya VSA Powerful RMM platform with live remote control, patch management, antivirus integration, and scalable MSP features. | enterprise | 8.4/10 | 9.2/10 | 7.5/10 | 8.0/10 |
| 5 | Datto RMM Cloud-based RMM tool offering monitoring, scripting, patching, and site management optimized for MSP scalability. | enterprise | 8.4/10 | 8.9/10 | 7.7/10 | 8.0/10 |
| 6 | SyncroMSP Affordable all-in-one RMM and PSA platform with remote monitoring, ticketing, billing, and automation for small MSPs. | enterprise | 8.6/10 | 8.4/10 | 8.7/10 | 9.4/10 |
| 7 | N-able N-sight RMM Integrated RMM solution for proactive monitoring, alerting, patching, and remote support tailored to MSP needs. | enterprise | 8.1/10 | 8.2/10 | 8.5/10 | 7.7/10 |
| 8 | Pulseway Real-time RMM platform with mobile alerting, automation, patching, and multi-platform endpoint management for MSPs. | enterprise | 8.4/10 | 8.5/10 | 9.2/10 | 8.7/10 |
| 9 | SuperOps.ai AI-enhanced RMM and PSA tool featuring intelligent alerting, automation, patch management, and unified MSP workflows. | enterprise | 8.5/10 | 8.7/10 | 8.9/10 | 8.4/10 |
| 10 | ManageEngine Endpoint Central Unified endpoint management RMM for patch deployment, software distribution, monitoring, and remote control in MSP settings. | enterprise | 8.0/10 | 8.5/10 | 7.5/10 | 8.5/10 |
Comprehensive RMM platform providing real-time monitoring, automated patching, scripting, and endpoint management for MSPs.
AI-powered all-in-one RMM and PSA tool with remote access, ticketing, and automation for efficient MSP operations.
Robust RMM solution for advanced automation, monitoring, patching, and IT workflow orchestration in MSP environments.
Powerful RMM platform with live remote control, patch management, antivirus integration, and scalable MSP features.
Cloud-based RMM tool offering monitoring, scripting, patching, and site management optimized for MSP scalability.
Affordable all-in-one RMM and PSA platform with remote monitoring, ticketing, billing, and automation for small MSPs.
Integrated RMM solution for proactive monitoring, alerting, patching, and remote support tailored to MSP needs.
Real-time RMM platform with mobile alerting, automation, patching, and multi-platform endpoint management for MSPs.
AI-enhanced RMM and PSA tool featuring intelligent alerting, automation, patch management, and unified MSP workflows.
Unified endpoint management RMM for patch deployment, software distribution, monitoring, and remote control in MSP settings.
NinjaOne
enterpriseComprehensive RMM platform providing real-time monitoring, automated patching, scripting, and endpoint management for MSPs.
Lightning-fast KVM remote access enabling instant control without downloads or VPNs
NinjaOne is a cloud-based RMM platform tailored for MSPs, enabling remote monitoring, management, and automation of endpoints across Windows, macOS, and Linux devices. It offers robust patch management, real-time alerting, scripting, remote access, and integrated antivirus in a unified dashboard. Designed for scalability, it supports thousands of devices with minimal overhead, streamlining IT operations and reducing ticket volumes through proactive maintenance.
Pros
- Ultra-fast remote access with sub-10-second connections
- Automated patching with 99% success rates across multi-OS
- Intuitive UI and quick deployment for MSPs of all sizes
Cons
- Per-device pricing can add up for very small MSPs
- Reporting customization lacks depth compared to enterprise tools
- Advanced scripting requires some technical expertise
Best For
MSPs seeking a scalable, high-performance RMM with strong automation and multi-tenant support for mid-to-large client bases.
Pricing
Per-endpoint pricing starting at ~$3/device/month for basic tiers, scaling to $5+ for premium features, with volume discounts and custom quotes.
Atera
enterpriseAI-powered all-in-one RMM and PSA tool with remote access, ticketing, and automation for efficient MSP operations.
Pay-per-technician pricing with unlimited endpoints, eliminating per-device fees and enabling true scalability for MSPs.
Atera is a cloud-based all-in-one RMM, PSA, and remote access platform tailored for MSPs, enabling remote monitoring, patching, scripting, ticketing, and billing in a single dashboard. It stands out with its unlimited endpoints per technician model, allowing scalability without per-device costs. Powered by AI Copilot for automated troubleshooting and insights, it streamlines IT operations for growing service providers.
Pros
- Unlimited endpoints per technician for exceptional scalability
- Integrated RMM, PSA, and AI automation in one platform
- Intuitive interface with quick onboarding and mobile app support
Cons
- Reporting and analytics lack depth compared to enterprise tools
- Limited advanced customization and third-party integrations
- Occasional performance lags with very large deployments
Best For
Small to mid-sized MSPs needing a cost-effective, all-in-one solution with unlimited device support and AI assistance.
Pricing
Per-technician model starting at $129/month (Professional, unlimited devices), $159/month (Elite), and $169/month (Enterprise); billed annually.
ConnectWise Automate
enterpriseRobust RMM solution for advanced automation, monitoring, patching, and IT workflow orchestration in MSP environments.
Advanced scripting engine for creating highly customized, agentless automations
ConnectWise Automate is a powerful RMM platform tailored for MSPs, enabling remote monitoring, management, patching, and automation of client endpoints and servers. It excels in scripting, custom workflows, and real-time alerting to proactively address IT issues. Integrated within the ConnectWise ecosystem, it pairs seamlessly with PSA tools for end-to-end service delivery.
Pros
- Extremely powerful automation and scripting capabilities
- Comprehensive monitoring, patching, and reporting tools
- Seamless integration with ConnectWise Manage and other ecosystem tools
Cons
- Steep learning curve and complex setup
- Dated user interface that feels outdated
- Pricing can be expensive for smaller MSPs
Best For
Mid-to-large MSPs needing deep customization and advanced automation in their RMM workflows.
Pricing
Subscription-based with tiered pricing around $1.50-$3 per endpoint/month plus per-technician fees; custom quotes required.
Kaseya VSA
enterprisePowerful RMM platform with live remote control, patch management, antivirus integration, and scalable MSP features.
Advanced Audit and Patch Management with one-click deployment and detailed compliance analytics
Kaseya VSA is a mature RMM platform tailored for MSPs, providing remote monitoring, management, patching, and automation across endpoints, servers, and networks. It includes features like LiveConnect for on-demand remote access, integrated antivirus via Kaseya Protect, scripting engines for custom automation, and built-in ticketing for helpdesk operations. Widely used by MSPs for its scalability and depth, it centralizes IT operations but requires familiarity to maximize its potential.
Pros
- Robust patch management with extensive compliance reporting
- Powerful scripting and automation for custom procedures
- Scalable for large MSP deployments with strong multi-tenant support
Cons
- Dated and cluttered user interface
- Steep learning curve for new users
- Higher pricing that may strain smaller MSP budgets
Best For
Mid-sized to large MSPs needing advanced automation, patching, and scalable RMM without basic feature limitations.
Pricing
Tiered subscription starting at ~$2.25 per endpoint/month (Business tier) up to $4+ for premium tiers, billed annually with add-ons for AV and advanced features.
Datto RMM
enterpriseCloud-based RMM tool offering monitoring, scripting, patching, and site management optimized for MSP scalability.
Advanced Components engine for drag-and-drop automation of multi-step IT tasks
Datto RMM, now integrated into the Kaseya ecosystem via kaseya.com, is a robust remote monitoring and management (RMM) platform tailored for managed service providers (MSPs). It delivers comprehensive endpoint monitoring, automated patching, remote access, scripting, and alerting to proactively manage client IT environments. The tool emphasizes scalability with multi-tenant support and deep integrations for backup, antivirus, and ticketing systems.
Pros
- Powerful automation scripting and components for custom workflows
- Superior patch management with extensive OS and third-party support
- Strong integrations with Kaseya/Datto ecosystem for backups and security
Cons
- Dated user interface that can feel clunky compared to modern competitors
- Higher per-device pricing without transparent tiers
- Steeper learning curve for setup and advanced features
Best For
Mid-sized MSPs with complex automation needs and existing Datto/Kaseya investments seeking scalable RMM.
Pricing
Per-device model starting at ~$2.50/endpoint/month (billed annually), with volume discounts and custom enterprise quotes.
SyncroMSP
enterpriseAffordable all-in-one RMM and PSA platform with remote monitoring, ticketing, billing, and automation for small MSPs.
All-in-one integration of RMM, PSA, and billing with unlimited device licensing per technician
SyncroMSP is an all-in-one platform tailored for managed service providers, combining RMM, PSA, billing, and remote access tools into a single, affordable solution. It provides comprehensive remote monitoring, automated patching, scripting, ticketing, and customer relationship management to streamline MSP operations. With unlimited endpoints per technician, it's designed for scalability without per-device fees, making it particularly appealing for small to mid-sized teams.
Pros
- Unlimited endpoints per technician for excellent scalability
- Integrated RMM, PSA, and billing reduces need for multiple tools
- Affordable pricing with strong automation and scripting capabilities
Cons
- Reporting and analytics could be more advanced
- Limited third-party integrations compared to top competitors
- Occasional UI glitches and steeper learning curve for complex setups
Best For
Small to medium-sized MSPs looking for a cost-effective, all-in-one platform without per-device licensing fees.
Pricing
Starts at $129/technician/month (Pro plan, unlimited endpoints); higher tiers up to $179/month with more features; annual discounts available.
N-able N-sight RMM
enterpriseIntegrated RMM solution for proactive monitoring, alerting, patching, and remote support tailored to MSP needs.
Single-pane-of-glass dashboard combining 24/7 monitoring, alerting, and integrated ScreenConnect remote control for rapid issue resolution.
N-able N-sight RMM is a cloud-based remote monitoring and management platform tailored for MSPs to monitor, patch, and remotely support client endpoints across Windows, macOS, and Linux devices. It offers real-time alerting, automated scripting, integrated remote access via ScreenConnect, and basic ticketing to streamline IT operations. The solution is designed for scalability, allowing MSPs to manage thousands of devices efficiently from a single dashboard.
Pros
- Quick agent deployment with lightweight installer
- Integrated remote access and take control tools
- Robust automation and scripting for routine tasks
Cons
- Pricing escalates with add-on modules like AV and backup
- Reporting capabilities are basic compared to enterprise rivals
- Customization options limited for advanced workflows
Best For
Small to mid-sized MSPs seeking a user-friendly, all-in-one RMM for straightforward endpoint management without deep complexity.
Pricing
Per-device pricing starts at $1.09/month for core monitoring; add-ons like patch management ($0.65/device), AV ($1.50/device), and backup extra, billed annually.
Pulseway
enterpriseReal-time RMM platform with mobile alerting, automation, patching, and multi-platform endpoint management for MSPs.
Real-time push notifications on mobile devices for immediate alerting and response without needing a desktop
Pulseway is a mobile-first RMM platform tailored for MSPs, enabling real-time monitoring, remote access, and automation across Windows, macOS, Linux, and mobile devices. It excels in delivering instant push notifications for alerts, automated patching, scripting, and asset management to minimize downtime. The tool integrates with third-party solutions like antivirus and ticketing systems, supporting efficient IT operations for distributed teams.
Pros
- Exceptional real-time push notifications via mobile app for instant alerts
- Quick agent deployment and intuitive interface for rapid onboarding
- Competitive per-device pricing with strong automation capabilities
Cons
- Reporting and analytics features are less advanced than top competitors
- Limited native PSA integration requiring third-party workarounds
- Scalability challenges for very large enterprise deployments
Best For
Small to mid-sized MSPs prioritizing mobile accessibility and rapid incident response over deep reporting.
Pricing
Starts at €1.49 per endpoint/month for Enterprise (billed annually), with a free tier for up to 10 devices; scales based on features and volume discounts available.
SuperOps.ai
enterpriseAI-enhanced RMM and PSA tool featuring intelligent alerting, automation, patch management, and unified MSP workflows.
AI Ops Copilot for intelligent, proactive automation and issue prediction
SuperOps.ai is an AI-powered all-in-one platform tailored for MSPs, combining RMM, PSA, documentation, and billing into a unified dashboard for streamlined IT management. It excels in real-time monitoring, automated patching, intelligent alerting, and remote access, leveraging AI to proactively resolve issues and automate workflows. This solution helps MSPs reduce tool sprawl and boost technician efficiency with features like auto-ticketing and script libraries.
Pros
- AI-driven automation for patching, alerting, and ticketing
- Unified RMM+PSA platform eliminates multiple tools
- Modern, intuitive interface with quick onboarding
Cons
- Limited depth in advanced reporting and analytics
- Fewer third-party integrations than established competitors
- Some features still maturing as a newer platform
Best For
MSPs looking for an affordable, AI-enhanced unified platform to scale operations without tool fragmentation.
Pricing
Starts at $79 per technician/month for core RMM+PSA, with tiers up to $129 for advanced features; endpoint-based add-ons available.
ManageEngine Endpoint Central
enterpriseUnified endpoint management RMM for patch deployment, software distribution, monitoring, and remote control in MSP settings.
Patch management for over 850 third-party applications with automated testing and deployment
ManageEngine Endpoint Central is a unified endpoint management platform tailored for MSPs and IT teams, offering robust patch management, software deployment, asset tracking, remote control, and mobile device management from a single console. Its MSP edition provides multi-tenant capabilities, allowing service providers to manage multiple clients securely and efficiently. The solution supports Windows, macOS, Linux, and mobile endpoints with automated workflows to streamline operations.
Pros
- Extensive patch management for OS and over 850 third-party applications
- Multi-tenant MSP portal with client-specific scopes and billing integration
- Affordable pricing with a lightweight agent and broad OS support
Cons
- Dated user interface that can feel clunky for complex configurations
- Limited native automation and ticketing compared to top RMM competitors
- Reporting and analytics lack depth and customization options
Best For
MSPs and mid-sized IT teams focused on cost-effective patch management and endpoint security for diverse operating systems.
Pricing
MSP edition priced per technician starting at ~$1,175/year for up to 500 endpoints, scaling with volume; free tier for up to 25 endpoints.
Conclusion
The top 10 MSP RMM software options each deliver distinct capabilities, but NinjaOne stands out as the top choice, offering robust real-time monitoring, automation, and endpoint management. Atera and ConnectWise Automate are strong alternatives, with Atera's AI power and ConnectWise's advanced workflow orchestration appealing to different operational needs. Together, these tools highlight the breadth of solutions available for efficient MSP management.
Begin optimizing your operations by trying NinjaOne, the top-ranked platform, to experience its comprehensive features firsthand.
Tools Reviewed
All tools were independently evaluated for this comparison