Quick Overview
- 1#1: NinjaOne - Comprehensive RMM platform for MSPs providing remote monitoring, patching, alerting, and automation across endpoints and networks.
- 2#2: Atera - All-in-one RMM and PSA tool for MSPs offering automated monitoring, ticketing, billing, and remote access with AI-powered insights.
- 3#3: ConnectWise Automate - Robust RMM solution for MSPs with advanced automation, scripting, monitoring, and patch management for IT environments.
- 4#4: Kaseya VSA - Powerful RMM platform delivering endpoint monitoring, antivirus, patch management, and compliance tools for MSPs.
- 5#5: SolarWinds N-central - Scalable RMM for MSPs focused on network monitoring, asset management, alerting, and remote control capabilities.
- 6#6: Datto RMM - Cloud-based RMM tool for MSPs providing real-time monitoring, automation, scripting, and site management.
- 7#7: Syncro - Affordable all-in-one MSP platform combining RMM, PSA, and remote access for streamlined monitoring and operations.
- 8#8: Pulseway - Mobile-first RMM for MSPs with real-time monitoring, notifications, patching, and automation across devices.
- 9#9: SuperOps.ai - AI-driven RMM and PSA platform for MSPs offering intelligent alerting, automation, and unified IT management.
- 10#10: ManageEngine Endpoint Central - Unified endpoint management tool for MSPs handling patch management, software deployment, and monitoring.
Tools were selected and ranked based on key factors including feature depth (such as automation, monitoring, and integration), reliability, user experience for MSP teams, and overall value, ensuring they represent the most robust and practical options for modern IT management.
Comparison Table
Efficient MSP monitoring software is vital for managing IT environments, and choosing the right tool demands assessing features, scalability, and integration. This comparison table examines key capabilities, pricing, and usability across popular solutions like NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, SolarWinds N-central, and more, guiding readers to select the best fit for their specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Comprehensive RMM platform for MSPs providing remote monitoring, patching, alerting, and automation across endpoints and networks. | enterprise | 9.6/10 | 9.7/10 | 9.5/10 | 9.3/10 |
| 2 | Atera All-in-one RMM and PSA tool for MSPs offering automated monitoring, ticketing, billing, and remote access with AI-powered insights. | enterprise | 9.2/10 | 9.1/10 | 9.5/10 | 9.4/10 |
| 3 | ConnectWise Automate Robust RMM solution for MSPs with advanced automation, scripting, monitoring, and patch management for IT environments. | enterprise | 8.7/10 | 9.2/10 | 7.5/10 | 8.0/10 |
| 4 | Kaseya VSA Powerful RMM platform delivering endpoint monitoring, antivirus, patch management, and compliance tools for MSPs. | enterprise | 8.4/10 | 9.2/10 | 7.1/10 | 7.9/10 |
| 5 | SolarWinds N-central Scalable RMM for MSPs focused on network monitoring, asset management, alerting, and remote control capabilities. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 6 | Datto RMM Cloud-based RMM tool for MSPs providing real-time monitoring, automation, scripting, and site management. | enterprise | 8.2/10 | 8.8/10 | 7.6/10 | 8.0/10 |
| 7 | Syncro Affordable all-in-one MSP platform combining RMM, PSA, and remote access for streamlined monitoring and operations. | enterprise | 8.1/10 | 8.0/10 | 8.3/10 | 8.8/10 |
| 8 | Pulseway Mobile-first RMM for MSPs with real-time monitoring, notifications, patching, and automation across devices. | specialized | 8.4/10 | 8.5/10 | 8.2/10 | 9.0/10 |
| 9 | SuperOps.ai AI-driven RMM and PSA platform for MSPs offering intelligent alerting, automation, and unified IT management. | specialized | 8.6/10 | 8.7/10 | 9.1/10 | 9.0/10 |
| 10 | ManageEngine Endpoint Central Unified endpoint management tool for MSPs handling patch management, software deployment, and monitoring. | enterprise | 7.9/10 | 8.4/10 | 7.5/10 | 8.0/10 |
Comprehensive RMM platform for MSPs providing remote monitoring, patching, alerting, and automation across endpoints and networks.
All-in-one RMM and PSA tool for MSPs offering automated monitoring, ticketing, billing, and remote access with AI-powered insights.
Robust RMM solution for MSPs with advanced automation, scripting, monitoring, and patch management for IT environments.
Powerful RMM platform delivering endpoint monitoring, antivirus, patch management, and compliance tools for MSPs.
Scalable RMM for MSPs focused on network monitoring, asset management, alerting, and remote control capabilities.
Cloud-based RMM tool for MSPs providing real-time monitoring, automation, scripting, and site management.
Affordable all-in-one MSP platform combining RMM, PSA, and remote access for streamlined monitoring and operations.
Mobile-first RMM for MSPs with real-time monitoring, notifications, patching, and automation across devices.
AI-driven RMM and PSA platform for MSPs offering intelligent alerting, automation, and unified IT management.
Unified endpoint management tool for MSPs handling patch management, software deployment, and monitoring.
NinjaOne
enterpriseComprehensive RMM platform for MSPs providing remote monitoring, patching, alerting, and automation across endpoints and networks.
Ultra-fast, lightweight agent with sub-second monitoring and one-click actions for rapid issue resolution
NinjaOne is a top-tier remote monitoring and management (RMM) platform designed specifically for MSPs, offering real-time endpoint monitoring, automated patching, remote access, and scripting capabilities. It provides unified visibility across Windows, Mac, and Linux devices, with proactive alerting and one-click remediation to minimize downtime. The platform excels in scalability, supporting MSPs from small teams to enterprises with robust automation tools that streamline IT operations.
Pros
- Comprehensive real-time monitoring and alerting with customizable dashboards
- Powerful automation via scripting and policy-based patch management
- Fast agent deployment and seamless remote access without VPN requirements
Cons
- Pricing can escalate quickly for large device fleets
- Advanced reporting features require some customization
- Limited native support for certain niche third-party integrations
Best For
MSPs seeking a scalable, all-in-one RMM solution with strong automation to manage diverse client endpoints efficiently.
Pricing
Per-device pricing starting at $3.50/device/month (billed annually), with tiers based on features; no per-user fees.
Atera
enterpriseAll-in-one RMM and PSA tool for MSPs offering automated monitoring, ticketing, billing, and remote access with AI-powered insights.
Flat-rate per-technician pricing with unlimited endpoints and built-in AI copilot for proactive monitoring and automation
Atera is an all-in-one RMM (Remote Monitoring and Management) platform tailored for MSPs, providing comprehensive device monitoring, real-time alerts, automated patching, scripting, and remote access from a unified cloud-based dashboard. It integrates ticketing, billing, and reporting to streamline MSP workflows, with AI-powered features like an intelligent copilot for troubleshooting and automation. Designed for scalability, it supports unlimited endpoints per technician, making it efficient for growing service providers.
Pros
- Unlimited endpoints per technician for exceptional scalability
- All-in-one platform combining monitoring, ticketing, and automation
- Intuitive interface with quick deployment and AI-driven insights
Cons
- Reporting capabilities lack depth for complex custom needs
- Limited advanced network monitoring compared to specialized tools
- Occasional cloud dependency issues affecting real-time performance
Best For
Small to mid-sized MSPs seeking a cost-effective, user-friendly all-in-one RMM solution with unlimited device support.
Pricing
Pay-per-technician model starting at $99/mo (Professional), $149/mo (Expert), $199/mo (Master), billed annually with unlimited endpoints.
ConnectWise Automate
enterpriseRobust RMM solution for MSPs with advanced automation, scripting, monitoring, and patch management for IT environments.
Advanced scripting and automation engine for creating custom, scalable workflows without third-party tools
ConnectWise Automate is a robust Remote Monitoring and Management (RMM) platform tailored for MSPs, enabling real-time monitoring of endpoints, servers, and networks. It excels in automation through scripting, patch management, remote access, and proactive alerting to prevent issues. As part of the ConnectWise ecosystem, it integrates seamlessly with PSA tools for streamlined IT service delivery.
Pros
- Powerful automation and scripting engine for custom workflows
- Comprehensive real-time monitoring and alerting capabilities
- Strong integration with ConnectWise Manage and other PSA tools
Cons
- Steep learning curve due to complex and dated interface
- Higher cost structure that may not suit small MSPs
- Performance can lag in very large deployments
Best For
Mid-to-large MSPs requiring deep automation, extensive monitoring, and ecosystem integration for proactive IT management.
Pricing
Quote-based pricing, typically $1.50-$3 per endpoint/month, with tiers for technicians and add-ons for advanced features.
Kaseya VSA
enterprisePowerful RMM platform delivering endpoint monitoring, antivirus, patch management, and compliance tools for MSPs.
Powerful Live Processes and automation scripting for custom, real-time endpoint management
Kaseya VSA is a comprehensive remote monitoring and management (RMM) platform tailored for MSPs, enabling real-time endpoint monitoring, automated alerting, and proactive maintenance across Windows, Mac, and Linux devices. It integrates robust features like patch management, scripting automation, antivirus, and remote access to streamline IT operations. With strong scalability for growing MSPs, it supports multi-tenancy and extensive reporting for client management.
Pros
- Feature-rich with advanced monitoring, patching, and automation tools
- Scalable multi-tenant architecture for large MSP deployments
- Strong integration with third-party tools and Kaseya ecosystem
Cons
- Outdated user interface with a steep learning curve
- Higher pricing that may not suit smaller MSPs
- Agent can be resource-intensive on endpoints
Best For
Mid-to-large MSPs managing hundreds of endpoints who require a full-featured RMM platform with deep automation.
Pricing
Per-endpoint pricing starts at ~$2.50-$4/month per device, plus per-technician fees (~$100-200/user/month) and add-ons; custom quotes common.
SolarWinds N-central
enterpriseScalable RMM for MSPs focused on network monitoring, asset management, alerting, and remote control capabilities.
Powerful automation engine with scripting and policy-based workflows for hands-off device management
SolarWinds N-central is a comprehensive remote monitoring and management (RMM) platform tailored for MSPs, enabling centralized monitoring of networks, servers, endpoints, and devices across multiple clients. It provides automated patching, alerting, scripting, ticketing, and antivirus management in a multi-tenant environment. The tool emphasizes proactive maintenance and scalability for growing MSP operations.
Pros
- Robust multi-tenant architecture for efficient client management
- Advanced automation and scripting for reduced manual intervention
- Comprehensive monitoring and integrated patch management
Cons
- Steep learning curve for new users due to complex interface
- Pricing can be costly for small MSPs with low device counts
- Occasional performance lags with large deployments
Best For
Mid-sized MSPs managing complex, multi-client IT environments that require strong automation and scalability.
Pricing
Quote-based subscription starting at around $1.49 per device/month, with tiered discounts for volume and minimum commitments.
Datto RMM
enterpriseCloud-based RMM tool for MSPs providing real-time monitoring, automation, scripting, and site management.
Advanced Sequencer tool for creating complex, multi-step automated workflows
Datto RMM, now part of Kaseya, is a robust remote monitoring and management (RMM) platform tailored for MSPs to oversee endpoints, networks, and servers across client environments. It provides real-time monitoring, automated patching, scripting, alerting, and remote access tools to streamline IT operations. With strong integration into the Kaseya ecosystem, it supports scalable deployment for growing MSPs handling diverse workloads.
Pros
- Comprehensive real-time monitoring and customizable alerting
- Powerful automation through jobs, policies, and a vast component library
- Excellent patch management for OS and third-party applications
Cons
- Steep learning curve due to complex interface and customization options
- Pricing can be costly for small MSPs with low device counts
- Occasional performance lags and update-related bugs reported by users
Best For
Mid-sized MSPs managing hundreds of endpoints who need advanced automation and integration with backup/security tools.
Pricing
Per-device subscription starting at ~$2.50-$4/month (volume discounts apply; minimums and add-ons for premium features).
Syncro
enterpriseAffordable all-in-one MSP platform combining RMM, PSA, and remote access for streamlined monitoring and operations.
Seamless RMM-PSA integration that auto-generates tickets, quotes, and invoices directly from monitoring alerts and data
Syncro is an all-in-one RMM and PSA platform tailored for MSPs, providing real-time device monitoring, automated alerting, patch management, antivirus integration, and remote access capabilities. It combines these with ticketing, quoting, invoicing, and CRM tools in a single interface to streamline operations. Designed for efficiency, it supports scripting, asset management, and network discovery, making it suitable for proactive IT service delivery.
Pros
- Affordable all-in-one RMM and PSA integration
- Intuitive interface with quick onboarding
- Strong automation via SyncroScript and policies
Cons
- Reporting and dashboards lack advanced customization
- Monitoring depth not as robust as enterprise competitors
- Support response times can vary for non-enterprise users
Best For
Small to mid-sized MSPs seeking a cost-effective, unified platform for monitoring and service management without complex setups.
Pricing
Starts at $89/technician/month (Starter), $129/technician/month (Professional full suite), billed annually with per-device add-ons available.
Pulseway
specializedMobile-first RMM for MSPs with real-time monitoring, notifications, patching, and automation across devices.
Industry-leading mobile app with real-time push notifications and full remote control capabilities
Pulseway is a robust remote monitoring and management (RMM) platform designed for MSPs, offering real-time monitoring of servers, workstations, and mobile devices across Windows, macOS, Linux, and more. It provides patch management, remote access, automation scripting, and customizable alerts to streamline IT operations. With its strong emphasis on mobile accessibility, MSPs can respond to issues instantly from smartphones or tablets.
Pros
- Exceptional mobile app for on-the-go monitoring and management
- Competitive per-device pricing with no per-technician limits
- Broad cross-platform support and quick agent deployment
Cons
- Reporting and analytics features are somewhat basic compared to competitors
- Advanced automation requires scripting knowledge
- Occasional agent connectivity issues on certain networks
Best For
Small to mid-sized MSPs seeking affordable, mobile-centric RMM for proactive endpoint management.
Pricing
Starts at $1.15 per endpoint/month (billed annually), with tiered Enterprise plans for advanced features.
SuperOps.ai
specializedAI-driven RMM and PSA platform for MSPs offering intelligent alerting, automation, and unified IT management.
AI Co-Pilot for cognitive automation that predicts issues and auto-resolves common tickets
SuperOps.ai is a unified RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) platform tailored for MSPs, offering real-time device monitoring, automated patching, alerting, and ticketing in a single dashboard. It incorporates AI-driven features like predictive maintenance, smart scripting, and anomaly detection to proactively manage client IT environments. The platform emphasizes ease of deployment and scalability, helping MSPs reduce tool sprawl and operational overhead.
Pros
- Unified RMM and PSA in one platform reduces the need for multiple tools
- AI-powered automation for patching, scripting, and predictive alerts saves time
- Intuitive dashboard and quick onboarding for technicians
Cons
- Fewer advanced integrations compared to established competitors like ConnectWise
- Reporting and customization options could be more robust
- Mobile app functionality is solid but lacks some desktop features
Best For
Growing MSPs looking for an affordable, all-in-one platform with AI enhancements to streamline monitoring and ticketing without complex setups.
Pricing
Starts at $79 per technician/month (Standard plan), scales to $129 for Enterprise with advanced AI features; billed annually.
ManageEngine Endpoint Central
enterpriseUnified endpoint management tool for MSPs handling patch management, software deployment, and monitoring.
Multi-tenant architecture with automated client onboarding and segregated data views
ManageEngine Endpoint Central is a unified endpoint management platform that delivers patch management, software deployment, asset tracking, remote control, and mobile device management for desktops, servers, and mobiles. Tailored for MSPs with its multi-tenant console, it enables centralized monitoring of endpoint health, compliance, inventory, and security across multiple clients. While strong in endpoint lifecycle management, it provides basic system performance monitoring and alerting suitable for MSP oversight.
Pros
- Comprehensive patch management for 850+ apps including third-party software
- Multi-tenant MSP edition with client billing and white-labeling
- Integrated asset management and detailed reporting for compliance
Cons
- Steep learning curve due to extensive feature set
- Limited advanced network and server performance monitoring
- Some modules require additional licensing
Best For
MSPs prioritizing endpoint patch management, deployment, and inventory across multiple client bases over full-stack network monitoring.
Pricing
MSP subscription starts at ~$1.35 per endpoint/month (billed annually); technician-based pricing also available.
Conclusion
The top MSP monitoring software reviewed showcase a mix of powerful features, with the three leading tools setting a high bar. NinjaOne stands out as the top choice, offering a comprehensive, unified platform for remote monitoring, patching, and automation. Atera and ConnectWise Automate follow closely, with Atera’s integrated PSA and AI insights, and ConnectWise Automate’s advanced scripting and enterprise-grade capabilities, each suited to different operational needs.
To take your MSP operations to the next level, start with NinjaOne—its intuitive design and robust tools are a must-try. Alternatively, explore Atera or ConnectWise Automate if your focus leans toward specific features like integrated billing or advanced monitoring.
Tools Reviewed
All tools were independently evaluated for this comparison