Quick Overview
- 1#1: ConnectWise Manage - Comprehensive PSA platform offering automated recurring billing, invoicing, procurement, and financial reporting tailored for MSPs.
- 2#2: Autotask PSA - End-to-end professional services automation with robust time billing, contract management, and QuickBooks integration for MSP operations.
- 3#3: Kaseya BMS - Dedicated billing management system that automates invoicing, usage-based billing, and AR collections specifically for MSPs.
- 4#4: Syncro - All-in-one MSP platform with integrated ticketing, RMM, and simple recurring billing and invoicing features.
- 5#5: HaloPSA - Modern PSA tool providing configurable billing, project invoicing, and asset-based charges for MSP service delivery.
- 6#6: Atera - AI-powered RMM and PSA solution with automated billing, customer portals, and unlimited technician support for MSPs.
- 7#7: Accelo - Professional services automation platform featuring retainer billing, time tracking, and automated invoicing for MSPs and agencies.
- 8#8: SuperOps.ai - AI-driven PSA and RMM with smart billing automation, usage tracking, and multi-currency invoicing for growing MSPs.
- 9#9: Zomentum - Quote-to-cash platform streamlining proposals, e-signatures, and automated billing workflows for MSP sales and finance.
- 10#10: RepairShopr - Shop management software with invoicing, recurring billing, payments, and QuickBooks sync ideal for smaller MSPs and repair businesses.
We evaluated tools based on core features (automation, contract management, integration readiness), user experience (intuitive design, support quality), and value proposition (cost-effectiveness, scalability), prioritizing platforms that adapt to MSPs of all sizes and operational models.
Comparison Table
MSPs depend on robust billing software to optimize operations, and this comparison table evaluates key tools—including ConnectWise Manage, Autotask PSA, Kaseya BMS, Syncro, HaloPSA, and more—to highlight their strengths, whether in invoicing, automation, or client management, helping readers find the right fit.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ConnectWise Manage Comprehensive PSA platform offering automated recurring billing, invoicing, procurement, and financial reporting tailored for MSPs. | enterprise | 9.7/10 | 9.8/10 | 8.4/10 | 9.2/10 |
| 2 | Autotask PSA End-to-end professional services automation with robust time billing, contract management, and QuickBooks integration for MSP operations. | enterprise | 8.8/10 | 9.4/10 | 7.6/10 | 8.2/10 |
| 3 | Kaseya BMS Dedicated billing management system that automates invoicing, usage-based billing, and AR collections specifically for MSPs. | enterprise | 8.4/10 | 8.9/10 | 7.8/10 | 8.1/10 |
| 4 | Syncro All-in-one MSP platform with integrated ticketing, RMM, and simple recurring billing and invoicing features. | specialized | 8.7/10 | 8.5/10 | 9.0/10 | 9.2/10 |
| 5 | HaloPSA Modern PSA tool providing configurable billing, project invoicing, and asset-based charges for MSP service delivery. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.7/10 |
| 6 | Atera AI-powered RMM and PSA solution with automated billing, customer portals, and unlimited technician support for MSPs. | specialized | 8.3/10 | 8.0/10 | 9.2/10 | 8.5/10 |
| 7 | Accelo Professional services automation platform featuring retainer billing, time tracking, and automated invoicing for MSPs and agencies. | enterprise | 8.1/10 | 8.5/10 | 7.5/10 | 7.8/10 |
| 8 | SuperOps.ai AI-driven PSA and RMM with smart billing automation, usage tracking, and multi-currency invoicing for growing MSPs. | specialized | 8.4/10 | 8.6/10 | 8.8/10 | 8.2/10 |
| 9 | Zomentum Quote-to-cash platform streamlining proposals, e-signatures, and automated billing workflows for MSP sales and finance. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.9/10 |
| 10 | RepairShopr Shop management software with invoicing, recurring billing, payments, and QuickBooks sync ideal for smaller MSPs and repair businesses. | specialized | 7.4/10 | 7.1/10 | 8.2/10 | 8.4/10 |
Comprehensive PSA platform offering automated recurring billing, invoicing, procurement, and financial reporting tailored for MSPs.
End-to-end professional services automation with robust time billing, contract management, and QuickBooks integration for MSP operations.
Dedicated billing management system that automates invoicing, usage-based billing, and AR collections specifically for MSPs.
All-in-one MSP platform with integrated ticketing, RMM, and simple recurring billing and invoicing features.
Modern PSA tool providing configurable billing, project invoicing, and asset-based charges for MSP service delivery.
AI-powered RMM and PSA solution with automated billing, customer portals, and unlimited technician support for MSPs.
Professional services automation platform featuring retainer billing, time tracking, and automated invoicing for MSPs and agencies.
AI-driven PSA and RMM with smart billing automation, usage tracking, and multi-currency invoicing for growing MSPs.
Quote-to-cash platform streamlining proposals, e-signatures, and automated billing workflows for MSP sales and finance.
Shop management software with invoicing, recurring billing, payments, and QuickBooks sync ideal for smaller MSPs and repair businesses.
ConnectWise Manage
enterpriseComprehensive PSA platform offering automated recurring billing, invoicing, procurement, and financial reporting tailored for MSPs.
Agreement Management with dynamic recurring billing rules that automate MSP service contracts and usage-based invoicing
ConnectWise Manage is a comprehensive Professional Services Automation (PSA) platform designed specifically for Managed Service Providers (MSPs), offering robust billing capabilities including time tracking, automated invoicing, and agreement-based recurring billing. It integrates seamlessly with RMM tools, accounting software like QuickBooks, and supports multiple billing models such as time & materials, fixed fee, and project-based. The software provides detailed financial reporting, procurement management, and profitability analysis to help MSPs optimize revenue and cash flow.
Pros
- Highly customizable billing workflows and automation for complex MSP scenarios
- Seamless integrations with RMM, accounting, and other MSP tools
- Scalable for growing businesses with advanced reporting and analytics
Cons
- Steep learning curve and complex initial setup
- Higher cost may not suit very small MSPs
- Occasional performance issues with large datasets
Best For
Mid-sized to large MSPs needing an all-in-one PSA with sophisticated billing and financial management.
Pricing
Quote-based; typically $60-$120 per user/month, plus one-time implementation fees and add-ons for modules like Procure.
Autotask PSA
enterpriseEnd-to-end professional services automation with robust time billing, contract management, and QuickBooks integration for MSP operations.
Intelligent contract and time-entry billing that automatically generates invoices from tickets and approvals
Autotask PSA is a robust professional services automation (PSA) platform tailored for managed service providers (MSPs), with powerful billing features that handle time tracking, invoicing, recurring contracts, and usage-based billing. It integrates ticketing, CRM, projects, and reporting into a unified system, streamlining the entire service delivery and billing workflow. As part of the Datto ecosystem (now Kaseya), it offers seamless connectivity with RMM tools and accounting software for end-to-end MSP operations.
Pros
- Comprehensive billing automation including recurring and usage-based invoicing
- Deep integrations with RMM, accounting, and other MSP tools
- Advanced reporting and analytics for billing insights
Cons
- Steep learning curve and complex initial setup
- Higher pricing that scales with users and features
- Customization requires technical expertise
Best For
Mid-sized to large MSPs needing an all-in-one PSA with sophisticated billing tied to service delivery.
Pricing
Subscription-based starting at around $79 per user/month (Professional plan), with Enterprise tiers up to $119/user/month; volume discounts available.
Kaseya BMS
enterpriseDedicated billing management system that automates invoicing, usage-based billing, and AR collections specifically for MSPs.
Automated billing directly from RMM ticket data and service usage for true hands-off invoicing
Kaseya BMS (Business Management Solution) is a robust platform tailored for Managed Service Providers (MSPs), focusing on automated billing, invoicing, contract management, and financial reporting. It streamlines recurring revenue tracking, time billing, and approvals while integrating deeply with Kaseya's RMM (VSA) and PSA tools for end-to-end workflow automation. Ideal for scaling MSPs, it helps optimize cash flow and reduce manual billing errors through customizable templates and real-time dashboards.
Pros
- Seamless integration with Kaseya VSA and other ecosystem tools for automated billing from tickets
- Powerful automation for recurring billing, approvals, and multi-currency support
- Comprehensive reporting and analytics for profitability insights
Cons
- Steep learning curve due to complex interface and extensive features
- Pricing is bundled and quote-based, less transparent for smaller MSPs
- Limited flexibility for non-Kaseya users without custom integrations
Best For
Mid-sized MSPs deeply invested in the Kaseya ecosystem seeking integrated billing automation.
Pricing
Quote-based pricing, typically $50-$150 per technician/month when bundled with Kaseya suite; scales with endpoints/users.
Syncro
specializedAll-in-one MSP platform with integrated ticketing, RMM, and simple recurring billing and invoicing features.
Automated billing synced directly with RMM asset data and service tickets for precise, hands-off invoice generation
Syncro is an all-in-one platform for MSPs that integrates RMM, PSA, and billing tools to manage client devices, tickets, and finances seamlessly. Its billing features include automated recurring invoicing, time tracking, project billing, and one-time invoices with integrations for Stripe and QuickBooks. Designed for efficiency, it pulls data from monitoring and service tickets to generate accurate bills, minimizing manual work.
Pros
- Unified RMM, PSA, and billing in one platform reduces tool sprawl
- Automated invoicing from ticket and asset data saves time
- Intuitive interface with quick setup for small teams
Cons
- Limited advanced customization for complex billing scenarios
- Endpoint limits on lower tiers can constrain growing MSPs
- Reporting depth lags behind dedicated billing specialists
Best For
Small to mid-sized MSPs seeking an affordable, integrated solution for basic to moderate billing needs without multiple subscriptions.
Pricing
Starts at $129/technician/month for up to 250 endpoints (includes unlimited sites/users); scales to $599+/month for 5,000+ endpoints with custom enterprise options.
HaloPSA
specializedModern PSA tool providing configurable billing, project invoicing, and asset-based charges for MSP service delivery.
Approval workflows that automate billing from time entries and service contracts, reducing manual errors and delays.
HaloPSA is a cloud-based Professional Services Automation (PSA) platform designed for MSPs, with strong billing features including automated invoicing, time and expense tracking, and recurring billing management. It integrates billing directly with ticketing, CRM, and projects to streamline operations from service delivery to payment. While not a standalone billing tool, it excels in end-to-end financial workflows for service providers.
Pros
- Robust automation for recurring and usage-based billing
- Seamless integrations with accounting tools like QuickBooks and Xero
- Comprehensive reporting on billable time and profitability
Cons
- Pricing is higher than dedicated billing-only solutions
- Steeper learning curve for complex billing setups
- Some advanced billing customizations locked behind enterprise tiers
Best For
Mid-sized MSPs needing integrated PSA with reliable billing automation rather than standalone invoicing tools.
Pricing
Starts at approximately $95 per user/month (billed annually), with custom quotes for Professional and Enterprise plans based on features and scale.
Atera
specializedAI-powered RMM and PSA solution with automated billing, customer portals, and unlimited technician support for MSPs.
Integrated profitability dashboard providing real-time margins per ticket, customer, and project
Atera is an all-in-one RMM and PSA platform for MSPs that includes integrated billing features for automated invoicing, time tracking, and expense management. It streamlines MSP billing by linking tickets, projects, and customer data directly to financials, supporting recurring contracts and QuickBooks integration. While not a standalone billing tool, its unified approach reduces the need for multiple software solutions.
Pros
- Seamless integration with RMM and PSA for automated time-to-bill workflows
- Unlimited end-users and devices with per-technician pricing model
- Real-time profitability tracking and customizable invoicing templates
Cons
- Limited advanced customization for complex billing scenarios compared to dedicated tools
- Reporting and analytics lack depth for enterprise-scale MSPs
- No native support for multi-currency or international tax compliance
Best For
Small to mid-sized MSPs looking for an affordable, integrated platform that handles billing alongside core IT management without needing separate software.
Pricing
Pay-per-technician starting at $99/month (Professional) to $179/month (Enterprise), billed annually; includes unlimited billing features.
Accelo
enterpriseProfessional services automation platform featuring retainer billing, time tracking, and automated invoicing for MSPs and agencies.
Smart retainer management that automates complex, multi-tiered billing schedules based on actual time and expenses
Accelo is a comprehensive professional services automation (PSA) platform tailored for service-based businesses, including MSPs, offering end-to-end management of projects, sales, time tracking, and billing. It excels in automating invoicing through recurring retainers, usage-based billing, and profitability insights tied to client work. While versatile for MSP operations, it integrates CRM and resource scheduling to provide holistic oversight beyond pure billing functions.
Pros
- All-in-one PSA with seamless billing integration and automation
- Robust retainer and recurring billing for MSP contracts
- Detailed profitability reporting and forecasting tools
Cons
- Steep learning curve due to extensive feature set
- Pricing escalates quickly for larger teams or advanced needs
- Limited native integrations with popular MSP RMM tools
Best For
MSPs seeking an integrated PSA platform with strong billing capabilities rather than a standalone invoicing tool.
Pricing
Starts at $39/user/month (billed annually) for Automate plan; higher tiers like Grow ($59/user/month) and Professional ($99/user/month), with custom Enterprise pricing.
SuperOps.ai
specializedAI-driven PSA and RMM with smart billing automation, usage tracking, and multi-currency invoicing for growing MSPs.
AI-powered automated invoicing that generates bills directly from ticket time entries and device usage data
SuperOps.ai is an all-in-one RMM and PSA platform for MSPs, with billing features integrated into its PSA module for automated invoicing and financial management. It supports time-based, fixed-fee, and recurring billing, pulling data directly from tickets, projects, and monitoring alerts to streamline the billing process. The tool offers customizable invoices, profitability tracking, and financial reports tailored to MSP workflows.
Pros
- Seamless integration with RMM and ticketing for automated billable time capture
- AI-driven insights for contract profitability and forecasting
- Customizable recurring billing and multi-currency support
Cons
- Billing features are tied to the full platform, lacking standalone depth
- Limited advanced accounting integrations compared to dedicated tools
- Reporting customization could be more robust for complex enterprises
Best For
Small to mid-sized MSPs seeking an integrated RMM-PSA-billing solution without multiple tools.
Pricing
Starts at $79/technician/month (Starter), $99 (Professional), $129 (Enterprise), with additional per-device fees for RMM features.
Zomentum
specializedQuote-to-cash platform streamlining proposals, e-signatures, and automated billing workflows for MSP sales and finance.
Direct client purchasing from interactive proposals, turning quotes into self-serve orders without additional sales follow-up
Zomentum is a quote-to-cash automation platform tailored for Managed Service Providers (MSPs), enabling seamless transitions from sales proposals to billing and revenue management. It offers automated quoting, e-signatures, client procurement, invoicing, and subscription billing with deep integrations to PSA tools like ConnectWise, Autotask, and HaloPSA. The software helps MSPs accelerate deal closures, reduce manual billing errors, and improve cash flow through recurring revenue tracking and client portals.
Pros
- Deep integrations with leading PSA/RMM tools for automated data sync
- End-to-end workflow from quote to billing with client self-service
- Customizable templates and real-time deal tracking
Cons
- Pricing scales quickly for larger teams and can feel premium
- Limited advanced revenue recognition for complex enterprise billing
- Occasional integration sync delays reported by users
Best For
Mid-sized MSPs seeking an all-in-one sales-to-billing platform with strong PSA integrations.
Pricing
Starts at around $99/user/month for Growth plan; Pro and Enterprise tiers are higher with custom quotes based on users and features.
RepairShopr
specializedShop management software with invoicing, recurring billing, payments, and QuickBooks sync ideal for smaller MSPs and repair businesses.
Self-service customer portal for ticket submission, invoice viewing, and direct payments
RepairShopr is an all-in-one business management platform tailored for repair shops and IT service providers, including MSPs, with strong capabilities in ticketing, invoicing, and payment processing. It allows MSPs to track billable hours, generate invoices from tickets, manage recurring billing for contracts, and integrate with payment gateways like Stripe and Square. The software also includes inventory tracking, customer portals, and basic reporting to streamline MSP billing workflows.
Pros
- Intuitive interface with mobile app support
- Seamless ticketing-to-invoicing workflow
- Affordable pricing with strong payment integrations
Cons
- Limited advanced MSP-specific billing automation like per-device charges
- Reporting lacks depth for large-scale analytics
- Customization options are basic compared to dedicated PSA tools
Best For
Small to mid-sized MSPs or repair-focused IT businesses seeking an affordable, easy-to-use solution for ticketing and billing.
Pricing
Starts at $99/month (Lite plan) for basic features, up to $299/month (Premium) based on users, locations, and advanced tools; no per-ticket fees.
Conclusion
Evaluating the top 10 MSP billing software reveals ConnectWise Manage as the unrivaled leader, blending comprehensive PSA capabilities like automated billing, invoicing, and financial reporting with tailored MSP solutions. While Autotask PSA impresses with end-to-end services and QuickBooks integration, and Kaseya BMS excels in dedicated billing automation and AR collections, ConnectWise Manage stands out for its versatility across operations. This range ensures there’s a strong option for every MSP, whether small, growing, or established.
Ready to elevate your MSP’s billing efficiency? Begin with ConnectWise Manage to streamline processes, reduce errors, and focus on scaling your business.
Tools Reviewed
All tools were independently evaluated for this comparison