Quick Overview
- 1#1: Veeam - Provides comprehensive backup, replication, and disaster recovery for virtual, physical, and cloud workloads optimized for MSP multi-tenant management.
- 2#2: Kaseya Datto - Offers business continuity and disaster recovery with immutable backups and ransomware protection tailored for MSPs.
- 3#3: Acronis Cyber Protect Cloud - Delivers integrated backup, cybersecurity, endpoint management, and notarization in a multi-tenant platform for MSPs.
- 4#4: Axcient x360Recover - Enables direct-to-cloud backup and instant bare-metal recovery with chain-free technology for MSP client environments.
- 5#5: N-able Cove Data Protection - Cloud-first backup solution for servers, workstations, and Microsoft 365 with automated monitoring and reporting for MSPs.
- 6#6: MSP360 Managed Backup - Multi-tenant cloud backup service supporting physical, virtual, and cloud data with white-label billing for MSPs.
- 7#7: StorageCraft ShadowXafe - Image-based backup and rapid recovery software with file-level granular restore for MSP-managed systems.
- 8#8: Rubrik - Enterprise-scale data backup, recovery, and security platform with anomaly detection for MSP hybrid environments.
- 9#9: Cohesity - Unified data management platform combining backup, recovery, file services, and threat detection for MSP scalability.
- 10#10: Arcserve - Hybrid cloud backup and cyber resilience solution with air-gapped protection for MSP multi-client deployments.
Tools were ranked based on key factors including advanced multi-tenant optimization, recovery capabilities, ease of use, ransomware protection, and overall value, ensuring alignment with MSP operational needs and client demands.
Comparison Table
MSP backup software varies significantly in features, scalability, and integration, making the right choice critical for operational success. This comparison table explores top tools like Veeam, Kaseya Datto, Acronis Cyber Protect Cloud, Axcient x360Recover, N-able Cove Data Protection, and more, helping readers assess key capabilities. By examining strengths, use cases, and compatibility, users can identify the best fit for their specific MSP needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Veeam Provides comprehensive backup, replication, and disaster recovery for virtual, physical, and cloud workloads optimized for MSP multi-tenant management. | enterprise | 9.7/10 | 9.8/10 | 9.2/10 | 9.4/10 |
| 2 | Kaseya Datto Offers business continuity and disaster recovery with immutable backups and ransomware protection tailored for MSPs. | enterprise | 9.1/10 | 9.5/10 | 8.6/10 | 8.7/10 |
| 3 | Acronis Cyber Protect Cloud Delivers integrated backup, cybersecurity, endpoint management, and notarization in a multi-tenant platform for MSPs. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.4/10 |
| 4 | Axcient x360Recover Enables direct-to-cloud backup and instant bare-metal recovery with chain-free technology for MSP client environments. | enterprise | 8.6/10 | 9.1/10 | 8.3/10 | 8.4/10 |
| 5 | N-able Cove Data Protection Cloud-first backup solution for servers, workstations, and Microsoft 365 with automated monitoring and reporting for MSPs. | enterprise | 8.3/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 6 | MSP360 Managed Backup Multi-tenant cloud backup service supporting physical, virtual, and cloud data with white-label billing for MSPs. | enterprise | 8.2/10 | 8.5/10 | 7.8/10 | 8.7/10 |
| 7 | StorageCraft ShadowXafe Image-based backup and rapid recovery software with file-level granular restore for MSP-managed systems. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 8 | Rubrik Enterprise-scale data backup, recovery, and security platform with anomaly detection for MSP hybrid environments. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 7.5/10 |
| 9 | Cohesity Unified data management platform combining backup, recovery, file services, and threat detection for MSP scalability. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 10 | Arcserve Hybrid cloud backup and cyber resilience solution with air-gapped protection for MSP multi-client deployments. | enterprise | 7.6/10 | 8.2/10 | 7.0/10 | 7.4/10 |
Provides comprehensive backup, replication, and disaster recovery for virtual, physical, and cloud workloads optimized for MSP multi-tenant management.
Offers business continuity and disaster recovery with immutable backups and ransomware protection tailored for MSPs.
Delivers integrated backup, cybersecurity, endpoint management, and notarization in a multi-tenant platform for MSPs.
Enables direct-to-cloud backup and instant bare-metal recovery with chain-free technology for MSP client environments.
Cloud-first backup solution for servers, workstations, and Microsoft 365 with automated monitoring and reporting for MSPs.
Multi-tenant cloud backup service supporting physical, virtual, and cloud data with white-label billing for MSPs.
Image-based backup and rapid recovery software with file-level granular restore for MSP-managed systems.
Enterprise-scale data backup, recovery, and security platform with anomaly detection for MSP hybrid environments.
Unified data management platform combining backup, recovery, file services, and threat detection for MSP scalability.
Hybrid cloud backup and cyber resilience solution with air-gapped protection for MSP multi-client deployments.
Veeam
enterpriseProvides comprehensive backup, replication, and disaster recovery for virtual, physical, and cloud workloads optimized for MSP multi-tenant management.
Veeam Service Provider Console for centralized, multi-tenant backup orchestration and reporting
Veeam Backup & Replication, enhanced by the Veeam Service Provider Console, is a leading MSP backup software solution that provides comprehensive data protection for virtual, physical, cloud, and SaaS environments across multiple clients. It supports instant recovery, continuous data protection, and advanced ransomware defenses like immutable backups and air-gapped storage. Designed for scalability, it enables MSPs to manage multi-tenant environments efficiently from a centralized console.
Pros
- Scalable multi-tenant management via Service Provider Console
- Broad platform support including VMware, Hyper-V, AWS, Azure, and NAS
- Superior ransomware protection with hardened repositories and instant recovery
Cons
- Higher pricing for small-scale deployments
- Steep learning curve for advanced configurations
- Resource-intensive for very large environments
Best For
MSPs managing backups for multiple clients in hybrid IT environments requiring high reliability and scalability.
Pricing
Subscription-based; MSP tiers start at ~$10-15 per VM/month or per socket, with volume discounts and custom quotes for service providers.
Kaseya Datto
enterpriseOffers business continuity and disaster recovery with immutable backups and ransomware protection tailored for MSPs.
Instant Virtualization, enabling backups to boot as VMs in seconds for immediate business continuity
Kaseya Datto (now integrated into Kaseya's portfolio) is a robust MSP-focused backup and disaster recovery (BCDR) platform offering image-based backups for servers, workstations, and SaaS apps. It excels in business continuity with instant virtualization, allowing failed systems to boot from backups in seconds for near-zero downtime. The solution includes immutable storage, ransomware detection, and multi-tenant management via the Kaseya One unified console, making it ideal for MSPs managing multiple clients.
Pros
- Industry-leading instant virtualization for rapid recovery without full restores
- Advanced security with air-gapped immutable backups and AI-driven ransomware protection
- Scalable multi-tenant dashboard optimized for MSPs with centralized monitoring
Cons
- Premium pricing that can be higher than some competitors for smaller deployments
- Hardware appliance dependency for optimal performance adds management overhead
- Steeper learning curve for advanced BCDR configurations and integrations
Best For
MSPs managing SMB clients who prioritize reliable, secure BCDR with minimal downtime over cost savings.
Pricing
Subscription-based at $25-60 per protected device/month (depending on capacity and features), plus one-time appliance costs starting at $3,000.
Acronis Cyber Protect Cloud
enterpriseDelivers integrated backup, cybersecurity, endpoint management, and notarization in a multi-tenant platform for MSPs.
Integrated Active Protection that combines AI-driven backup with real-time ransomware defense and automated remediation
Acronis Cyber Protect Cloud is a unified cybersecurity and data protection platform tailored for Managed Service Providers (MSPs), offering backup, disaster recovery, anti-malware, and endpoint management in one console. It supports multi-tenant environments, protecting diverse workloads like Windows, Linux, virtual machines, SaaS apps, and cloud storage across client sites. MSPs benefit from automated deployment, scalable billing, and centralized monitoring to efficiently manage multiple customers.
Pros
- All-in-one integration of backup, cybersecurity, and management tools
- Robust multi-tenancy and automated billing for MSP scalability
- Advanced anti-ransomware and blockchain-based file notarization
Cons
- Higher cost than backup-only competitors
- Steeper learning curve for advanced cybersecurity features
- Performance can lag with very large-scale deployments
Best For
MSPs needing a comprehensive platform that combines backup with integrated cybersecurity for streamlined multi-client management.
Pricing
MSP subscription pricing starts at ~$4-10 per protected device/workload per month (annual billing), with volume discounts and feature tiers.
Axcient x360Recover
enterpriseEnables direct-to-cloud backup and instant bare-metal recovery with chain-free technology for MSP client environments.
Chain-Free incremental backups for true instant virtualization and zero-downtime recovery
Axcient x360Recover is a robust backup and disaster recovery (BDR) platform designed specifically for MSPs, providing image-based backups for servers, workstations, and virtual machines. It features chain-free incremental technology for lightning-fast restores and instant virtualization without rehydration. Flexible deployment options include on-premises appliances or Direct-to-Cloud SaaS, with strong multi-tenant management for scaling across client environments.
Pros
- Chain-Free backups enable instant VM recovery and granular file restores without downtime
- Flexible hybrid deployment (appliance or cloud) with excellent multi-tenant MSP portal
- Built-in ransomware protection, air-gapping, and immutable backups for enhanced security
Cons
- Higher costs for large-scale deployments compared to pure cloud competitors
- Initial appliance setup can be complex for smaller MSPs without dedicated IT staff
- Limited native integrations with some niche PSA/RMM tools
Best For
MSPs managing mid-sized businesses needing reliable, fast-recovery BDR with hybrid deployment flexibility.
Pricing
Quote-based; typically $10-20 per protected device/month for Direct-to-Cloud or $2,000+ per appliance/year plus per-TB storage fees.
N-able Cove Data Protection
enterpriseCloud-first backup solution for servers, workstations, and Microsoft 365 with automated monitoring and reporting for MSPs.
Seamless integration with N-able RMM for automated deployment, monitoring, and one-click client onboarding
N-able Cove Data Protection is a cloud-based backup and disaster recovery solution designed specifically for MSPs to safeguard endpoints, servers, virtual machines, and SaaS applications like Microsoft 365. It provides automated, incremental backups with immutable storage and air-gapped options to defend against ransomware, along with rapid bare-metal recovery capabilities. The platform emphasizes centralized, multi-tenant management for efficient oversight of multiple clients.
Pros
- Scalable multi-tenant dashboard for MSPs managing diverse clients
- Strong ransomware protection with immutable backups and Clean Recovery scanning
- Broad workload support including endpoints, servers, VMware/Hyper-V, and M365
Cons
- Pricing scales up quickly for servers and high-storage needs
- Limited global data center options compared to larger competitors
- Some advanced configurations require familiarity with N-able ecosystem
Best For
MSPs focused on SMB clients needing secure, automated backups with centralized management.
Pricing
Per-device per-month billing; endpoints ~$2-5, servers ~$10-20+, with volume discounts and no setup fees.
MSP360 Managed Backup
enterpriseMulti-tenant cloud backup service supporting physical, virtual, and cloud data with white-label billing for MSPs.
Universal storage support allowing backups to virtually any cloud or local storage without proprietary lock-in
MSP360 Managed Backup is a robust backup and disaster recovery solution designed specifically for Managed Service Providers (MSPs), offering automated backups for servers, workstations, virtual machines, and cloud workloads. It supports a wide range of storage destinations including AWS S3, Azure Blob, Google Cloud, and Backblaze B2, with features like disk imaging, file-level backups, and granular recovery. The platform emphasizes multi-tenant management, enabling MSPs to efficiently handle backups across multiple clients from a centralized console.
Pros
- Flexible storage integrations with any S3-compatible provider
- Strong ransomware protection via immutable backups and air-gapping
- Multi-tenant dashboard for efficient MSP client management
Cons
- Steep learning curve for advanced configurations
- Reporting and alerting features could be more intuitive
- Customer support response times vary
Best For
MSPs seeking a cost-effective, storage-agnostic backup solution for diverse client environments without vendor lock-in.
Pricing
Pay-as-you-go per-device pricing starting at $1.99/month per endpoint, plus storage costs; annual subscriptions offer discounts.
StorageCraft ShadowXafe
enterpriseImage-based backup and rapid recovery software with file-level granular restore for MSP-managed systems.
Headless backup appliance with Instant Virtualization for booting live VMs directly from backups without restoration delays
StorageCraft ShadowXafe is a robust backup and disaster recovery (BDR) solution designed specifically for MSPs, offering image-based backups for physical, virtual, and cloud environments across Windows, Linux, and VMware systems. It features centralized multi-tenant management, deduplication, encryption, and air-gapped immutability to combat ransomware, enabling fast granular recovery and instant virtualization. MSPs benefit from scalable deployment via software appliances, automated scheduling, and seamless integration with StorageCraft's cloud services for offsite replication.
Pros
- Exceptional backup speeds and reliable instant recovery via virtual boot
- Strong multi-tenant dashboard for MSP scalability and client management
- Advanced ransomware protection with immutable backups and anomaly detection
Cons
- Steep learning curve for configuring advanced recovery options
- Pricing can be premium compared to entry-level competitors
- Limited native support for some non-VMware hypervisors
Best For
MSPs serving mid-market clients who prioritize fast recovery and robust ransomware defense in heterogeneous environments.
Pricing
Subscription-based MSP licensing starts at ~$6-12 per protected device/month (billed annually), plus storage fees; volume discounts available for larger deployments.
Rubrik
enterpriseEnterprise-scale data backup, recovery, and security platform with anomaly detection for MSP hybrid environments.
AI-driven Anomaly Detection for proactive ransomware threat identification
Rubrik is an enterprise-grade data management platform specializing in backup, recovery, and cyber resilience for hybrid and multi-cloud environments. It enables MSPs to deliver secure, scalable data protection services across multiple tenants with policy-driven automation and unified management. Key strengths include immutable backups, rapid recovery, and AI-powered threat detection to combat ransomware.
Pros
- Immutable backups and ransomware recovery capabilities
- Multi-tenant support for MSP scalability
- Instant recovery via Live Mount technology
Cons
- High cost for smaller MSPs
- Steep learning curve for initial setup
- Limited flexibility in licensing for very small deployments
Best For
MSPs serving mid-market to enterprise clients requiring robust cyber-resilient backup solutions.
Pricing
Capacity-based subscription model; typically starts at $50,000-$100,000 annually for MSP deployments, scaling with protected data volume.
Cohesity
enterpriseUnified data management platform combining backup, recovery, file services, and threat detection for MSP scalability.
Helios global management platform for secure, centralized oversight of multi-tenant deployments across clusters and clouds
Cohesity is a converged data resilience platform that delivers enterprise-class backup, recovery, replication, and data management for MSPs managing diverse hybrid and multi-cloud environments. It features secure multi-tenancy, immutable snapshots, and policy-based automation to protect VMs, physical servers, databases, NAS, and SaaS applications. Designed for scalability, it enables MSPs to offer resilient services with fast RTO/RPO and integrated ransomware defense.
Pros
- Robust multi-tenant architecture ideal for MSP scale
- Advanced ransomware protection with immutable backups and air-gapped recovery
- Unified management via Helios for multi-site/customer oversight
Cons
- High cost may deter smaller MSPs
- Complex initial setup and steep learning curve
- Limited out-of-box integrations for some SMB ecosystems
Best For
MSPs managing mid-to-large enterprise clients with complex hybrid workloads requiring high resilience.
Pricing
Capacity-based subscription pricing (per TB); quote-based, typically $20-40/TB/year depending on features and scale.
Arcserve
enterpriseHybrid cloud backup and cyber resilience solution with air-gapped protection for MSP multi-client deployments.
Assured Ransomware Protection with air-gapped, tamper-proof recovery
Arcserve provides comprehensive backup, disaster recovery, and ransomware protection solutions tailored for MSPs, supporting physical, virtual, and cloud environments through its Unified Data Protection (UDP) platform. It features image-based backups, real-time replication, and multi-tenant management for efficient client oversight. The solution emphasizes rapid recovery and data resilience, making it suitable for service providers handling diverse workloads.
Pros
- Multi-tenant dashboard for streamlined MSP management
- Advanced ransomware protection with immutable backups
- High-speed incremental backups and quick recovery
Cons
- Complex initial setup and configuration
- Pricing can be steep for smaller MSPs
- User interface feels dated compared to competitors
Best For
MSPs managing mid-sized clients with hybrid IT environments needing robust DR and ransomware defense.
Pricing
Subscription or perpetual licensing starting at ~$400-$600 per protected workload annually, with volume discounts for MSPs.
Conclusion
Evaluating the top tools reveals Veeam as the clear winner, excelling with its comprehensive backup, replication, and disaster recovery optimized for MSP multi-tenant management. Kaseya Datto stands out for robust ransomware protection and immutable backups, while Acronis Cyber Protect Cloud offers integrated security and endpoint management, each tailoring to specific MSP needs. These tools collectively raise the standard for reliable business continuity.
Prioritize Veeam to enhance your MSP services—its multi-tenant focus and versatile workload support make it a top choice for streamlining client protection.
Tools Reviewed
All tools were independently evaluated for this comparison