Quick Overview
- 1#1: ServiceTitan - Enterprise-grade field service platform with intelligent dispatching, real-time tracking, and mobile technician apps.
- 2#2: Housecall Pro - Mobile-first software for home service pros featuring automated dispatching, GPS routing, and scheduling.
- 3#3: Jobber - Field service management tool with drag-and-drop dispatching, mobile apps, and client communication.
- 4#4: Service Fusion - Cloud-based FSM software offering real-time dispatch boards, technician tracking, and quickbooks integration.
- 5#5: FieldEdge - Dispatch and scheduling software tailored for HVAC, plumbing, and electrical service dispatch.
- 6#6: Kickserv - Simple field service platform with mobile dispatching, scheduling calendars, and job tracking.
- 7#7: FieldPulse - Mobile CRM and dispatch app enabling real-time job assignment and technician updates for contractors.
- 8#8: RazorSync - Wireless workforce solution for scheduling, dispatching technicians, and mobile invoicing.
- 9#9: SuccessWare - Comprehensive service management software with advanced dispatching and flat-rate pricing integration.
- 10#10: Fergus - Trade-focused job management tool with dispatching, quoting, and mobile access for service teams.
These tools were rigorously evaluated based on key features, overall quality, ease of use, and value, ensuring they cater to the unique needs of service teams across industries.
Comparison Table
Mobile service dispatch software streamlines field operations, connecting teams, clients, and tasks efficiently. Including tools like.ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more, this table compares key features, pricing, and usability. It helps readers identify the best fit for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Enterprise-grade field service platform with intelligent dispatching, real-time tracking, and mobile technician apps. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.5/10 |
| 2 | Housecall Pro Mobile-first software for home service pros featuring automated dispatching, GPS routing, and scheduling. | specialized | 9.2/10 | 9.4/10 | 8.9/10 | 9.0/10 |
| 3 | Jobber Field service management tool with drag-and-drop dispatching, mobile apps, and client communication. | specialized | 8.7/10 | 9.1/10 | 8.5/10 | 8.2/10 |
| 4 | Service Fusion Cloud-based FSM software offering real-time dispatch boards, technician tracking, and quickbooks integration. | specialized | 8.4/10 | 8.8/10 | 8.0/10 | 8.1/10 |
| 5 | FieldEdge Dispatch and scheduling software tailored for HVAC, plumbing, and electrical service dispatch. | specialized | 8.3/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 6 | Kickserv Simple field service platform with mobile dispatching, scheduling calendars, and job tracking. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 7.8/10 |
| 7 | FieldPulse Mobile CRM and dispatch app enabling real-time job assignment and technician updates for contractors. | specialized | 8.3/10 | 8.2/10 | 8.7/10 | 8.4/10 |
| 8 | RazorSync Wireless workforce solution for scheduling, dispatching technicians, and mobile invoicing. | specialized | 8.1/10 | 8.3/10 | 8.5/10 | 7.8/10 |
| 9 | SuccessWare Comprehensive service management software with advanced dispatching and flat-rate pricing integration. | enterprise | 8.1/10 | 8.5/10 | 7.7/10 | 7.9/10 |
| 10 | Fergus Trade-focused job management tool with dispatching, quoting, and mobile access for service teams. | specialized | 7.8/10 | 8.0/10 | 7.5/10 | 7.6/10 |
Enterprise-grade field service platform with intelligent dispatching, real-time tracking, and mobile technician apps.
Mobile-first software for home service pros featuring automated dispatching, GPS routing, and scheduling.
Field service management tool with drag-and-drop dispatching, mobile apps, and client communication.
Cloud-based FSM software offering real-time dispatch boards, technician tracking, and quickbooks integration.
Dispatch and scheduling software tailored for HVAC, plumbing, and electrical service dispatch.
Simple field service platform with mobile dispatching, scheduling calendars, and job tracking.
Mobile CRM and dispatch app enabling real-time job assignment and technician updates for contractors.
Wireless workforce solution for scheduling, dispatching technicians, and mobile invoicing.
Comprehensive service management software with advanced dispatching and flat-rate pricing integration.
Trade-focused job management tool with dispatching, quoting, and mobile access for service teams.
ServiceTitan
enterpriseEnterprise-grade field service platform with intelligent dispatching, real-time tracking, and mobile technician apps.
Smart Dispatch AI that automatically assigns jobs by technician skills, location, and real-time factors for maximum efficiency
ServiceTitan is a comprehensive cloud-based platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, with robust mobile dispatch software at its core. It enables dispatchers to optimize schedules using AI-driven Smart Dispatch, drag-and-drop calendars, and real-time technician tracking via GPS. Technicians use the intuitive Dispatch Mobile app for job details, time tracking, inventory management, on-site invoicing, and customer communication, ensuring seamless field operations and improved efficiency.
Pros
- AI-powered Smart Dispatch for optimal job assignment and routing
- Feature-rich mobile app with real-time GPS, invoicing, and communication tools
- End-to-end integration with CRM, accounting, and reporting for full business visibility
Cons
- High custom pricing that may overwhelm small businesses
- Steep learning curve due to extensive features and customization
- Requires reliable internet for optimal mobile performance
Best For
Mid-to-large home service companies seeking scalable, enterprise-grade mobile dispatch with AI optimization.
Pricing
Custom quote-based pricing, typically starting at $200-$500 per user/month plus implementation fees, scaling with business size and modules.
Housecall Pro
specializedMobile-first software for home service pros featuring automated dispatching, GPS routing, and scheduling.
Real-time interactive Dispatch Board with live GPS technician tracking and automated scheduling optimization
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, and electrical services, offering mobile dispatching, scheduling, and invoicing tools. It features a real-time dispatch board, GPS tracking for technicians, and a mobile app that allows field teams to update job status, capture signatures, and process payments on-site. The software integrates with QuickBooks and other tools to streamline operations from booking to reporting, helping businesses scale efficiently.
Pros
- Intuitive drag-and-drop dispatch board with real-time GPS tracking
- Robust mobile app for technicians enabling on-the-go updates and payments
- Strong integrations with QuickBooks and payment processors
Cons
- Pricing can escalate quickly with add-ons and multiple users
- Steeper learning curve for advanced customization features
- Occasional reports of mobile app performance issues during peak times
Best For
Small to mid-sized home service businesses needing reliable mobile dispatching and scheduling with customer booking capabilities.
Pricing
Starts at $49/user/month (Basic), $129/user/month (Essentials), $229/user/month (Max); annual billing offers discounts, with additional fees for hardware and premium features.
Jobber
specializedField service management tool with drag-and-drop dispatching, mobile apps, and client communication.
Real-time GPS dispatching and route optimization directly in the mobile app for efficient technician management
Jobber is a robust field service management software tailored for home service businesses like landscaping, HVAC, plumbing, and cleaning services. It provides mobile-first dispatching tools, enabling real-time scheduling, job assignment, GPS tracking, and route optimization via its intuitive iOS and Android apps. The platform also handles quoting, invoicing, payments, and customer communication, streamlining end-to-end operations for field teams.
Pros
- Powerful drag-and-drop scheduling and dispatching with real-time updates
- Feature-rich mobile app with GPS tracking, time tracking, and offline access
- Seamless integration of invoicing, payments, and CRM for complete workflows
Cons
- Pricing escalates quickly for advanced features and larger teams
- Reporting and customization options are somewhat limited
- Steeper learning curve for non-tech-savvy users initially
Best For
Small to mid-sized home service businesses needing reliable mobile dispatching and integrated billing tools.
Pricing
Lite ($69/mo), Core ($169/mo), Connect ($349/mo), Grow ($custom); billed annually per user.
Service Fusion
specializedCloud-based FSM software offering real-time dispatch boards, technician tracking, and quickbooks integration.
Real-time drag-and-drop dispatch board with automated routing and technician availability
Service Fusion is a cloud-based field service management platform tailored for service businesses like HVAC, plumbing, and electrical contractors. It provides mobile dispatching, drag-and-drop scheduling, real-time GPS tracking for technicians, and integrated invoicing directly from the job site. The software streamlines operations from customer booking to payment collection via intuitive web and mobile apps.
Pros
- Robust mobile app with GPS tracking and job management for technicians
- Drag-and-drop dispatching with real-time updates and scheduling optimization
- Strong integrations including QuickBooks, payments, and customer portals
Cons
- Higher pricing may not suit very small businesses
- Steep learning curve for advanced features
- Occasional mobile app glitches reported by users
Best For
Mid-sized service companies needing comprehensive mobile dispatching and field service automation.
Pricing
Starts at $195/month for basic plans (1 dispatcher + unlimited techs), scaling to custom enterprise pricing.
FieldEdge
specializedDispatch and scheduling software tailored for HVAC, plumbing, and electrical service dispatch.
Drag-and-drop dispatching board with intelligent auto-scheduling and technician availability optimization
FieldEdge is a field service management software tailored for HVAC, plumbing, electrical, and similar service industries, focusing on mobile dispatching, scheduling, and technician management. It provides a centralized dispatching board, real-time GPS tracking, and mobile apps for on-the-go invoicing, parts lookup, and job updates. The platform integrates with QuickBooks and supports flat-rate pricing to streamline operations from dispatch to payment.
Pros
- Robust mobile app with GPS tracking and real-time updates
- Powerful drag-and-drop dispatching board for efficient scheduling
- Seamless QuickBooks integration and flat-rate pricing support
Cons
- Steep learning curve for new users
- Pricing can be high for smaller teams
- Limited advanced reporting customization
Best For
Medium-sized service contractors in HVAC, plumbing, or electrical needing comprehensive mobile dispatch and scheduling tools.
Pricing
Custom quoted; typically starts at $100-$150 per user/month with tiered plans (Starter, Pro, Enterprise).
Kickserv
specializedSimple field service platform with mobile dispatching, scheduling calendars, and job tracking.
Drag-and-drop scheduling calendar with real-time GPS dispatching and geofencing alerts
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses like HVAC, plumbing, and landscaping. It excels in scheduling, real-time dispatching, and mobile workforce management, allowing technicians to access jobs, update statuses, and capture signatures via a dedicated mobile app. The platform also includes CRM tools, QuickBooks integration, and customer portals for streamlined operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching interface
- Robust mobile app with GPS tracking and offline capabilities
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics compared to competitors
- Customer support can be slow outside business hours
- Pricing scales quickly with additional users and features
Best For
Small to mid-sized field service businesses seeking an easy-to-use dispatch solution without complex enterprise needs.
Pricing
Starts at $59/user/month (Lite plan) billed annually, up to $199/user/month (Pro plan); custom Enterprise pricing available.
FieldPulse
specializedMobile CRM and dispatch app enabling real-time job assignment and technician updates for contractors.
Visual drag-and-drop dispatch board that provides real-time job visibility and technician assignment in seconds
FieldPulse is a mobile-first field service management software tailored for service businesses like HVAC, plumbing, and electrical contractors. It enables efficient job dispatching, scheduling, and real-time technician updates via a robust mobile app, allowing field teams to access job details, capture signatures, and process payments on-site. The platform integrates with QuickBooks and offers a customer self-scheduling portal, streamlining operations from dispatch to invoicing.
Pros
- Intuitive drag-and-drop scheduling board for quick dispatching
- Powerful mobile app with offline access and GPS tracking
- Seamless on-site invoicing and QuickBooks integration
Cons
- Limited advanced reporting and analytics capabilities
- No native inventory management module
- Customer support can be slow during peak times
Best For
Small to mid-sized field service businesses seeking a straightforward, mobile-centric dispatch solution without enterprise-level complexity.
Pricing
Starts at $65/user/month (Solo plan) up to $165/user/month (Pro plan), with annual billing discounts and a 14-day free trial.
RazorSync
specializedWireless workforce solution for scheduling, dispatching technicians, and mobile invoicing.
Digital job folders for real-time sharing of job details, photos, notes, and signatures between office and field teams
RazorSync is a cloud-based mobile service dispatch software tailored for field service businesses like HVAC, plumbing, and electrical services. It streamlines scheduling, real-time dispatching, GPS tracking, and technician mobile access for job updates, time tracking, and on-site invoicing. The platform integrates seamlessly with QuickBooks for accounting and supports inventory management to enhance operational efficiency.
Pros
- Intuitive mobile app with offline capabilities for technicians
- Strong QuickBooks integration for effortless accounting sync
- Real-time GPS tracking and route optimization
Cons
- Reporting and analytics are somewhat basic compared to top competitors
- Pricing scales quickly with additional dispatchers
- Limited advanced customization for larger enterprises
Best For
Small to mid-sized field service businesses seeking reliable mobile dispatching and straightforward QuickBooks integration.
Pricing
Starts at $49.95/month for 1 dispatcher + unlimited technicians; additional dispatchers $29.95/month each; Enterprise plans custom quoted.
SuccessWare
enterpriseComprehensive service management software with advanced dispatching and flat-rate pricing integration.
Pest-specific dispatching with automated route optimization and technician productivity tracking via GPS
SuccessWare is a comprehensive business management platform tailored for pest control companies, providing end-to-end tools for scheduling, dispatching, invoicing, and customer relationship management. Its mobile app empowers field technicians with real-time job details, GPS routing, service history access, and on-site payment processing to streamline service dispatch operations. The software integrates CRM, routing optimization, and compliance tracking, making it a specialized solution for pest management businesses seeking operational efficiency.
Pros
- Industry-specific features for pest control like treatment tracking and compliance tools
- Robust mobile app with GPS dispatching and real-time updates
- Integrated billing and CRM for seamless operations
Cons
- Primarily niche-focused on pest control, less versatile for general service industries
- Steep learning curve for advanced customizations
- Pricing lacks transparency and can be costly for smaller teams
Best For
Pest control companies of mid-to-large size looking for a specialized all-in-one dispatch and management platform.
Pricing
Custom pricing via quote; typically $150-$400 per user/month depending on modules and business scale, with setup fees.
Fergus
specializedTrade-focused job management tool with dispatching, quoting, and mobile access for service teams.
Integrated real-time GPS tracking on the mobile dispatch board for precise technician location and ETA updates
Fergus is a cloud-based job management platform tailored for trade businesses like electricians and plumbers, focusing on streamlining quoting, scheduling, dispatching, and invoicing. Its robust mobile app enables technicians to receive job assignments, update progress in real-time, capture photos, and obtain digital sign-offs from the field. The software includes GPS tracking and a centralized dispatch board for efficient resource allocation.
Pros
- Intuitive mobile app for on-the-go job updates and GPS tracking
- Real-time dispatch board for quick scheduling and communication
- Seamless integrations with accounting tools like Xero
Cons
- Primarily optimized for Australian businesses with limited global customization
- Reporting and analytics features are basic compared to enterprise competitors
- Steeper learning curve for non-trade users
Best For
Small to medium trade businesses in Australia needing straightforward mobile dispatching and job tracking.
Pricing
Starts at $49 AUD per active user per month, with tiered plans scaling to enterprise levels.
Conclusion
Evaluating the top 10 mobile service dispatch software reveals ServiceTitan as the leading choice, with its enterprise-grade features and intelligent dispatching setting it apart. Housecall Pro and Jobber follow closely, offering strong alternatives: the former excels in mobile-first simplicity, while the latter shines with user-friendly drag-and-drop scheduling, each tailored to distinct operational needs.
To optimize field service operations, start with ServiceTitan—the top-ranked solution—and explore how it can elevate your workflow, or consider Housecall Pro or Jobber for specialized needs.
Tools Reviewed
All tools were independently evaluated for this comparison