Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform with advanced mobile apps for scheduling, dispatching, GPS tracking, invoicing, and customer management.
- 2#2: Salesforce Field Service - AI-powered cloud FSM solution with mobile technician apps for intelligent scheduling, work orders, and real-time visibility.
- 3#3: Jobber - Mobile-first field service software for small to medium businesses handling quoting, scheduling, invoicing, and team coordination.
- 4#4: Housecall Pro - All-in-one mobile platform for home service pros featuring booking, dispatching, payments, and GPS-enabled technician apps.
- 5#5: ServiceMax - Asset-centric FSM software with mobile capabilities for service lifecycle management, predictive maintenance, and field execution.
- 6#6: Microsoft Dynamics 365 Field Service - Integrated FSM module with mobile apps for dynamic scheduling, IoT insights, remote assistance, and resource optimization.
- 7#7: Service Fusion - Cloud-based FSM tool with mobile access for dispatching, inventory, QuickBooks integration, and customer portals.
- 8#8: FieldEdge - Specialized mobile FSM for HVAC, plumbing, and electrical services with flat-rate pricing, dispatching, and accounting integrations.
- 9#9: Connecteam - Employee management app with strong FSM features for mobile scheduling, task assignment, GPS time tracking, and communication.
- 10#10: Kickserv - Simple yet powerful mobile field service software for job scheduling, customer tracking, invoicing, and technician productivity.
Tools were selected and ranked by evaluating key metrics including feature depth (scheduling, invoicing, GPS tracking), platform reliability, user experience, and overall value, ensuring alignment with the unique needs of businesses ranging from small operations to large enterprises.
Comparison Table
This comparison table examines top mobile field service management software, such as ServiceTitan, Salesforce Field Service, Jobber, Housecall Pro, ServiceMax, and additional tools, offering insights into key features, usability, and operational suitability. Readers will gain clarity on how these platforms align with their business needs to streamline workflows and enhance service delivery.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform with advanced mobile apps for scheduling, dispatching, GPS tracking, invoicing, and customer management. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.6/10 |
| 2 | Salesforce Field Service AI-powered cloud FSM solution with mobile technician apps for intelligent scheduling, work orders, and real-time visibility. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.4/10 |
| 3 | Jobber Mobile-first field service software for small to medium businesses handling quoting, scheduling, invoicing, and team coordination. | specialized | 8.7/10 | 8.5/10 | 9.2/10 | 8.1/10 |
| 4 | Housecall Pro All-in-one mobile platform for home service pros featuring booking, dispatching, payments, and GPS-enabled technician apps. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.5/10 |
| 5 | ServiceMax Asset-centric FSM software with mobile capabilities for service lifecycle management, predictive maintenance, and field execution. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 7.9/10 |
| 6 | Microsoft Dynamics 365 Field Service Integrated FSM module with mobile apps for dynamic scheduling, IoT insights, remote assistance, and resource optimization. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 7.8/10 |
| 7 | Service Fusion Cloud-based FSM tool with mobile access for dispatching, inventory, QuickBooks integration, and customer portals. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 8 | FieldEdge Specialized mobile FSM for HVAC, plumbing, and electrical services with flat-rate pricing, dispatching, and accounting integrations. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 9 | Connecteam Employee management app with strong FSM features for mobile scheduling, task assignment, GPS time tracking, and communication. | specialized | 8.6/10 | 8.2/10 | 9.3/10 | 9.0/10 |
| 10 | Kickserv Simple yet powerful mobile field service software for job scheduling, customer tracking, invoicing, and technician productivity. | specialized | 8.2/10 | 8.0/10 | 8.7/10 | 8.5/10 |
Comprehensive field service management platform with advanced mobile apps for scheduling, dispatching, GPS tracking, invoicing, and customer management.
AI-powered cloud FSM solution with mobile technician apps for intelligent scheduling, work orders, and real-time visibility.
Mobile-first field service software for small to medium businesses handling quoting, scheduling, invoicing, and team coordination.
All-in-one mobile platform for home service pros featuring booking, dispatching, payments, and GPS-enabled technician apps.
Asset-centric FSM software with mobile capabilities for service lifecycle management, predictive maintenance, and field execution.
Integrated FSM module with mobile apps for dynamic scheduling, IoT insights, remote assistance, and resource optimization.
Cloud-based FSM tool with mobile access for dispatching, inventory, QuickBooks integration, and customer portals.
Specialized mobile FSM for HVAC, plumbing, and electrical services with flat-rate pricing, dispatching, and accounting integrations.
Employee management app with strong FSM features for mobile scheduling, task assignment, GPS time tracking, and communication.
Simple yet powerful mobile field service software for job scheduling, customer tracking, invoicing, and technician productivity.
ServiceTitan
enterpriseComprehensive field service management platform with advanced mobile apps for scheduling, dispatching, GPS tracking, invoicing, and customer management.
True Profitability Intelligence with real-time job costing, upsell recommendations, and margin tracking
ServiceTitan is a comprehensive cloud-based field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It offers a robust mobile app for technicians to handle scheduling, job details, inventory, invoicing, and payments on the go. The software integrates dispatching, CRM, marketing automation, and advanced analytics to optimize operations and boost profitability.
Pros
- Extremely feature-rich with end-to-end FSM capabilities including AI-driven dispatching and profitability tracking
- Powerful mobile app with offline support, GPS integration, and real-time updates
- Seamless integrations with QuickBooks, payment processors, and marketing tools
Cons
- High cost with custom enterprise pricing that may not suit small businesses
- Steep learning curve due to extensive features and customization options
- Occasional performance issues reported in the mobile app under heavy use
Best For
Mid-to-large home service companies needing scalable, all-in-one mobile field management with advanced analytics and revenue tools.
Pricing
Custom quote-based pricing starting at around $300-500 per technician/month, plus setup fees; scales with users and modules.
Salesforce Field Service
enterpriseAI-powered cloud FSM solution with mobile technician apps for intelligent scheduling, work orders, and real-time visibility.
Einstein AI for intelligent scheduling, predictive routing, and automated resource optimization
Salesforce Field Service is a robust mobile field service management solution built on the Salesforce platform, enabling optimized scheduling, dispatching, and real-time technician management for field operations. It leverages AI-driven tools like Einstein for intelligent routing, work order automation, and performance analytics, while providing a comprehensive mobile app for technicians to access jobs, update statuses, and capture data on the go. Deep integration with Salesforce CRM ensures a unified view of customer data, service history, and inventory across the organization.
Pros
- Seamless integration with Salesforce CRM for 360-degree customer visibility
- AI-powered scheduling and dispatching for optimal efficiency
- Feature-rich mobile app with offline capabilities and real-time collaboration
Cons
- High cost and complex pricing structure
- Steep learning curve requiring Salesforce expertise for setup
- Overkill for small businesses without enterprise-scale needs
Best For
Enterprise organizations with complex field service operations already using Salesforce CRM.
Pricing
Subscription-based, starting at ~$150/user/month (includes Service Cloud base + Field Service add-on), scales with users and features.
Jobber
specializedMobile-first field service software for small to medium businesses handling quoting, scheduling, invoicing, and team coordination.
Client Hub, a self-service portal where customers can request services, approve quotes, view invoices, and make payments independently.
Jobber is a cloud-based field service management software tailored for small to medium-sized home service businesses such as landscaping, HVAC, plumbing, and cleaning services. It offers tools for scheduling, dispatching, quoting, invoicing, payments, and CRM to streamline operations from office to field. The robust mobile app enables technicians to manage jobs, track time, capture photos, and collect payments on-site, while integrations with QuickBooks and other tools enhance efficiency.
Pros
- Intuitive interface with quick onboarding
- Powerful mobile app for field technicians
- Strong customer support and training resources
Cons
- Pricing increases significantly with team size
- Reporting lacks depth for enterprise-level analytics
- Limited customization for complex workflows
Best For
Small to medium home service businesses seeking an user-friendly all-in-one platform for scheduling, billing, and field management.
Pricing
Core plan starts at $69/month (billed annually) for basic features; Connect at $169/month, Grow at $349/month; custom enterprise pricing available.
Housecall Pro
specializedAll-in-one mobile platform for home service pros featuring booking, dispatching, payments, and GPS-enabled technician apps.
Smart Dispatch with AI-powered scheduling and real-time GPS routing optimization
Housecall Pro is an all-in-one mobile field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It enables efficient scheduling, real-time dispatching, GPS tracking, mobile invoicing, and payment processing via a robust mobile app for technicians in the field. The software also features customer booking portals, automated reminders, and seamless integrations with tools like QuickBooks to streamline operations from quote to cash.
Pros
- Comprehensive mobile app with offline capabilities for field techs
- Strong dispatching and GPS tracking for real-time efficiency
- Seamless payment processing and QuickBooks integration
Cons
- Pricing scales quickly with additional users
- Steeper learning curve for advanced customization
- Occasional reports of mobile app glitches during peak usage
Best For
Small to mid-sized home service businesses seeking an integrated mobile solution for scheduling, dispatching, and payments.
Pricing
Starts at $65/month (Basic, 1 user); Essentials $129/month (up to 7 users); Max $229/month (up to 15 users); custom enterprise plans available.
ServiceMax
enterpriseAsset-centric FSM software with mobile capabilities for service lifecycle management, predictive maintenance, and field execution.
MaxAI for intelligent, predictive dispatching and service optimization
ServiceMax is a robust enterprise-grade field service management platform designed for asset-intensive industries like manufacturing, energy, and healthcare. It provides mobile-first tools for technicians, including work order management, real-time dispatching, inventory tracking, and asset diagnostics accessible via iOS and Android apps. The software leverages AI for predictive maintenance and optimization, integrating seamlessly with ERP and IoT systems to streamline field operations.
Pros
- Advanced AI-driven scheduling and predictive analytics
- Comprehensive mobile app with offline support and AR capabilities
- Deep integrations with Salesforce, ERP, and IoT platforms
Cons
- Steep learning curve and complex setup for non-enterprise users
- High implementation costs and long deployment times
- Pricing lacks transparency and can be prohibitive for SMBs
Best For
Large enterprises in asset-heavy industries seeking scalable, AI-enhanced field service management.
Pricing
Custom enterprise pricing via quote; typically starts at $150+/user/month with minimums, plus implementation fees.
Microsoft Dynamics 365 Field Service
enterpriseIntegrated FSM module with mobile apps for dynamic scheduling, IoT insights, remote assistance, and resource optimization.
AI-powered Resource Scheduling Optimization that uses machine learning to dynamically match jobs with optimal technicians and resources
Microsoft Dynamics 365 Field Service is a cloud-based platform designed to streamline field service operations, from work order management and intelligent scheduling to technician dispatching and customer billing. It offers a robust mobile app for field workers, enabling real-time updates, offline functionality, AR remote assistance, and IoT integration for predictive maintenance. As part of the Dynamics 365 suite, it excels in scalability and deep integration with Microsoft tools like CRM, Power BI, and Teams.
Pros
- Seamless integration with Microsoft ecosystem including CRM, ERP, and Teams
- AI-driven scheduling with Resource Scheduling Optimization for efficient dispatching
- Advanced mobile app with AR, IoT, and offline capabilities
Cons
- High pricing that scales poorly for small teams
- Steep learning curve and complex initial setup
- Overkill for simple field service needs without heavy customization
Best For
Large enterprises with existing Microsoft infrastructure seeking scalable, AI-enhanced field service management.
Pricing
Starts at $95/user/month for base Field Service, up to $195/user/month for premium tiers; additional costs for AI add-ons and integrations.
Service Fusion
specializedCloud-based FSM tool with mobile access for dispatching, inventory, QuickBooks integration, and customer portals.
Customer self-service portal enabling online scheduling, payments, and real-time job status updates
Service Fusion is an all-in-one field service management software tailored for service-based businesses like HVAC, plumbing, and electrical contractors. It provides robust tools for scheduling, real-time dispatching, mobile technician apps, invoicing, and customer portals to streamline operations from quote to payment. The platform emphasizes automation, GPS tracking, and integrations with QuickBooks and other accounting tools for efficient workflow management.
Pros
- Comprehensive mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for invoicing and payments
- Customer self-service portal for online booking and payments
Cons
- Pricing can be higher for small teams
- Steeper learning curve for advanced dispatching features
- Limited free trial and customization options
Best For
Mid-sized field service businesses needing an integrated platform for dispatching, scheduling, and customer management.
Pricing
Custom quotes starting at $195/month for basic plans (up to 3 users), with Pro and Enterprise tiers scaling to $500+/month based on users and features.
FieldEdge
specializedSpecialized mobile FSM for HVAC, plumbing, and electrical services with flat-rate pricing, dispatching, and accounting integrations.
Built-in flat-rate pricing database and service agreement automation tailored for contractors
FieldEdge is a robust mobile field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors. It offers end-to-end functionality including intelligent dispatching, real-time scheduling, technician mobile apps with GPS tracking, invoicing, and service agreement management. The platform integrates deeply with QuickBooks for streamlined accounting and supports flat-rate pricing to enhance profitability and efficiency.
Pros
- Seamless QuickBooks integration for effortless accounting
- Powerful mobile app with offline capabilities and GPS tracking
- Intelligent dispatching and flat-rate pricing tools
Cons
- Pricing can be steep for small businesses
- Steeper learning curve for advanced features
- Limited integrations beyond core accounting tools
Best For
Mid-sized HVAC, plumbing, and electrical contractors needing comprehensive field service automation and strong accounting ties.
Pricing
Custom quote-based pricing; typically $125-$250 per user/month based on users, features, and modules.
Connecteam
specializedEmployee management app with strong FSM features for mobile scheduling, task assignment, GPS time tracking, and communication.
GPS geofencing and real-time location tracking integrated with time clock for precise field attendance verification
Connecteam is an all-in-one employee management platform tailored for frontline and deskless workers, providing mobile tools for scheduling, dispatching, time tracking, task management, and communication. For Mobile Field Service Management, it excels in GPS-enabled time clocks, digital forms, checklists, and real-time updates to coordinate field teams efficiently. While versatile for operations, it emphasizes simplicity over deep FSM specializations like advanced invoicing or CRM.
Pros
- Highly intuitive mobile app accessible on iOS and Android
- Strong communication and collaboration tools for field teams
- Cost-effective with a free plan for small teams
Cons
- Limited advanced FSM capabilities like native invoicing or inventory tracking
- Reporting and analytics lack depth for complex operations
- Customization options are somewhat restricted compared to specialized FSM tools
Best For
Small to medium-sized field service businesses focused on frontline worker communication, basic scheduling, and mobile task management.
Pricing
Free for up to 10 users; paid plans start at $29/month (Basic for 30 users), $49/month (Operations), $99/month (Expert), with per-user pricing as teams grow.
Kickserv
specializedSimple yet powerful mobile field service software for job scheduling, customer tracking, invoicing, and technician productivity.
Visual drag-and-drop scheduler with real-time GPS technician tracking
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, offering tools for job scheduling, dispatching, invoicing, and customer management. It features a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on the go. The platform integrates with QuickBooks and other tools to streamline operations from quoting to payment collection.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for field technicians
- Strong QuickBooks and payment gateway integrations
Cons
- Reporting capabilities lack depth for complex analytics
- Limited customization for workflows
- Scalability issues for very large teams
Best For
Small to mid-sized field service businesses like HVAC, plumbing, or cleaning companies seeking an affordable, user-friendly FSM solution.
Pricing
Starts at $59/month (Basic, 1 user), $119/month (Pro), $199/month (Enterprise), with additional users at $20-$40/month; billed annually.
Conclusion
The top tools reviewed offer exceptional mobile field service management, with ServiceTitan leading as the most comprehensive platform, integrating advanced scheduling, GPS tracking, invoicing, and customer management. Salesforce Field Service excels with AI-powered intelligence, while Jobber stands out as a mobile-first solution for small to medium businesses. Each caters to distinct needs, ensuring there’s a strong option for nearly every operation.
To optimize your field service workflows, start with ServiceTitan—the top-ranked tool—for its all-in-one capabilities that enhance efficiency, technician productivity, and customer satisfaction.
Tools Reviewed
All tools were independently evaluated for this comparison