Quick Overview
- 1#1: ServiceTitan - Provides comprehensive field service management with AI-powered dispatching, real-time mobile tracking, and scheduling optimization.
- 2#2: Housecall Pro - Streamlines home service businesses with mobile dispatching, automated scheduling, and customer communication tools.
- 3#3: Jobber - Offers intuitive field service software for quoting, scheduling, dispatching, and invoicing via mobile apps.
- 4#4: Onfleet - Delivers real-time last-mile dispatching, route optimization, and proof-of-delivery for mobile fleets.
- 5#5: Connecteam - Manages mobile workforces with scheduling, GPS dispatching, task assignment, and communication features.
- 6#6: Service Fusion - Cloud-based platform for dispatching technicians, managing jobs, and tracking via mobile applications.
- 7#7: DispatchTrack - Automates logistics dispatching with AI-driven routing, real-time tracking, and execution analytics.
- 8#8: FieldPulse - Mobile-first field service tool for job dispatching, scheduling, and on-the-go invoicing.
- 9#9: Kickserv - Simplifies service business dispatching with drag-and-drop scheduling and mobile technician apps.
- 10#10: Simpro - Enterprise job management software featuring advanced mobile dispatching and workflow automation.
Tools were evaluated based on key metrics: robust feature sets (including real-time tracking, scheduling, and automation), user-friendly interfaces, scalability, and overall value, ensuring the list represents the most effective and versatile platforms for diverse business needs.
Comparison Table
Mobile dispatching software is vital for optimizing field operations, and this comparison table explores top tools like ServiceTitan, Housecall Pro, Jobber, Onfleet, Connecteam, and more. Readers will gain insights into key features, pricing structures, and ideal use cases to find the best fit for their business.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Provides comprehensive field service management with AI-powered dispatching, real-time mobile tracking, and scheduling optimization. | enterprise | 9.5/10 | 9.7/10 | 8.6/10 | 8.9/10 |
| 2 | Housecall Pro Streamlines home service businesses with mobile dispatching, automated scheduling, and customer communication tools. | enterprise | 9.2/10 | 9.5/10 | 8.7/10 | 8.8/10 |
| 3 | Jobber Offers intuitive field service software for quoting, scheduling, dispatching, and invoicing via mobile apps. | enterprise | 8.6/10 | 8.4/10 | 9.1/10 | 8.2/10 |
| 4 | Onfleet Delivers real-time last-mile dispatching, route optimization, and proof-of-delivery for mobile fleets. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Connecteam Manages mobile workforces with scheduling, GPS dispatching, task assignment, and communication features. | enterprise | 8.3/10 | 8.1/10 | 9.0/10 | 8.4/10 |
| 6 | Service Fusion Cloud-based platform for dispatching technicians, managing jobs, and tracking via mobile applications. | enterprise | 8.2/10 | 8.8/10 | 8.0/10 | 7.5/10 |
| 7 | DispatchTrack Automates logistics dispatching with AI-driven routing, real-time tracking, and execution analytics. | specialized | 8.3/10 | 9.0/10 | 7.8/10 | 7.9/10 |
| 8 | FieldPulse Mobile-first field service tool for job dispatching, scheduling, and on-the-go invoicing. | enterprise | 8.2/10 | 8.4/10 | 9.0/10 | 7.7/10 |
| 9 | Kickserv Simplifies service business dispatching with drag-and-drop scheduling and mobile technician apps. | enterprise | 8.3/10 | 8.2/10 | 9.0/10 | 8.5/10 |
| 10 | Simpro Enterprise job management software featuring advanced mobile dispatching and workflow automation. | enterprise | 7.8/10 | 8.4/10 | 7.2/10 | 7.5/10 |
Provides comprehensive field service management with AI-powered dispatching, real-time mobile tracking, and scheduling optimization.
Streamlines home service businesses with mobile dispatching, automated scheduling, and customer communication tools.
Offers intuitive field service software for quoting, scheduling, dispatching, and invoicing via mobile apps.
Delivers real-time last-mile dispatching, route optimization, and proof-of-delivery for mobile fleets.
Manages mobile workforces with scheduling, GPS dispatching, task assignment, and communication features.
Cloud-based platform for dispatching technicians, managing jobs, and tracking via mobile applications.
Automates logistics dispatching with AI-driven routing, real-time tracking, and execution analytics.
Mobile-first field service tool for job dispatching, scheduling, and on-the-go invoicing.
Simplifies service business dispatching with drag-and-drop scheduling and mobile technician apps.
Enterprise job management software featuring advanced mobile dispatching and workflow automation.
ServiceTitan
enterpriseProvides comprehensive field service management with AI-powered dispatching, real-time mobile tracking, and scheduling optimization.
AI-powered Smart Dispatch for automatic job optimization and predictive scheduling
ServiceTitan is a comprehensive field service management platform with robust mobile dispatching capabilities, enabling dispatchers to schedule jobs, assign technicians, and monitor real-time GPS locations via an intuitive mobile app. It streamlines operations for home service businesses like HVAC, plumbing, and electrical by providing technicians with on-the-go access to job details, customer history, inventory, and invoicing. The software integrates dispatching with CRM, accounting, and reporting for end-to-end efficiency.
Pros
- Real-time GPS tracking and geofencing for precise technician monitoring
- Drag-and-drop dispatch board with intelligent scheduling optimization
- Seamless mobile app integration for job updates, photos, and signatures
Cons
- High cost may deter small businesses
- Steep learning curve for full feature utilization
- Custom pricing lacks transparency upfront
Best For
Mid-to-large home service companies needing scalable, integrated mobile dispatching with full business management.
Pricing
Custom enterprise pricing starting around $265/user/month, based on company size, users, and modules.
Housecall Pro
enterpriseStreamlines home service businesses with mobile dispatching, automated scheduling, and customer communication tools.
Live dispatch board with GPS-enabled drag-and-drop scheduling and real-time technician ETAs
Housecall Pro is a comprehensive field service management platform tailored for home service businesses, with powerful mobile dispatching features that enable real-time job assignment, GPS tracking, and technician communication. Dispatchers use a drag-and-drop scheduling board to optimize routes and schedules, while techs access job details, update statuses, and process payments via the intuitive mobile app. It integrates invoicing, QuickBooks, and marketing tools, making it a full-suite solution for streamlining operations.
Pros
- Real-time GPS tracking and route optimization for efficient dispatching
- Seamless mobile app for techs with job updates, photos, and payments
- Integrated scheduling, invoicing, and reporting for end-to-end management
Cons
- Pricing can be steep for small teams or startups
- Learning curve for mastering all advanced features
- Occasional mobile app performance issues during peak usage
Best For
Mid-sized home service businesses like HVAC, plumbing, and electrical contractors needing robust mobile dispatching with integrated business tools.
Pricing
Starts at $65/user/month (Basic), $129/user/month (Essentials), up to $229/user/month (Max); annual billing offers discounts, with a free trial available.
Jobber
enterpriseOffers intuitive field service software for quoting, scheduling, dispatching, and invoicing via mobile apps.
Real-time GPS-enabled dispatch board that allows drag-and-drop job assignments with instant mobile app notifications and location tracking
Jobber is a cloud-based field service management software designed for small to medium-sized service businesses, with strong mobile dispatching capabilities via its iOS and Android apps. It enables dispatchers to assign jobs, track technician locations in real-time using GPS, and communicate instantly through in-app messaging and job updates. The platform integrates dispatching with scheduling, invoicing, and CRM features, streamlining operations for field teams on the go.
Pros
- Intuitive drag-and-drop dispatch board with real-time mobile sync
- GPS tracking and route optimization for efficient technician dispatching
- Seamless integration of dispatching with invoicing and payments on mobile
Cons
- Limited advanced automation for complex multi-team dispatching
- Reporting and analytics could be more robust for large-scale operations
- Higher-tier plans required for unlimited users and advanced features
Best For
Small to medium-sized field service businesses like landscapers, HVAC, and plumbers needing user-friendly mobile dispatching without enterprise complexity.
Pricing
Starts at $49/month (Lite, 1 user) up to $599+/month (Grow, unlimited users); annual billing discounts available, with a free trial.
Onfleet
specializedDelivers real-time last-mile dispatching, route optimization, and proof-of-delivery for mobile fleets.
Dynamic task dependencies and automated dispatching with precise ETA predictions
Onfleet is a specialized last-mile delivery management platform focused on mobile dispatching for businesses handling fleets of drivers. It allows dispatchers to assign dynamic routes, track vehicles in real-time via GPS, and manage tasks with features like proof of delivery including photos and signatures. The intuitive driver mobile app ensures seamless communication, updates, and execution of dispatches on the go.
Pros
- Powerful real-time tracking and dynamic routing optimization
- Robust mobile driver app with proof-of-delivery tools
- Extensive integrations with e-commerce and logistics platforms
Cons
- Pricing scales quickly with volume, less ideal for very small fleets
- Primarily delivery-focused, with limited support for non-delivery dispatching
- Advanced reporting and analytics require higher-tier plans
Best For
Mid-sized delivery businesses needing efficient mobile dispatching and real-time fleet visibility.
Pricing
Starts at $550/month for Basic (500 tasks), up to Enterprise custom pricing; billed per active task with add-ons for SMS and more.
Connecteam
enterpriseManages mobile workforces with scheduling, GPS dispatching, task assignment, and communication features.
Live location tracking with geofencing that allows managers to see worker positions in real-time and restrict clock-ins to job sites
Connecteam is an all-in-one mobile workforce management platform designed for deskless teams, offering dispatching capabilities through smart scheduling, task assignment, and real-time GPS tracking. Managers can dispatch jobs instantly via the mobile app, monitor employee locations, and ensure accountability with geofenced time tracking and updates. It combines communication tools, forms, and performance analytics to streamline field operations for mobile teams.
Pros
- User-friendly mobile-first interface accessible to non-tech-savvy workers
- Real-time GPS tracking and geofencing for precise dispatching and monitoring
- Integrated chat and updates for seamless team communication
Cons
- Lacks advanced routing optimization found in dedicated dispatching tools
- Feature overload can overwhelm users focused solely on dispatching
- Customization options for complex workflows are somewhat limited
Best For
Small to mid-sized businesses with mobile or frontline teams needing an affordable, all-in-one solution for basic dispatching and employee management.
Pricing
Free for up to 10 users; paid plans start at $29/month for 30 users (Small Business), $49/month (Advanced), and $99/month (Expert) with per-user scaling.
Service Fusion
enterpriseCloud-based platform for dispatching technicians, managing jobs, and tracking via mobile applications.
Interactive real-time dispatching board with drag-and-drop scheduling and live technician location updates
Service Fusion is an all-in-one field service management platform with robust mobile dispatching capabilities, enabling real-time scheduling, technician assignment, and GPS tracking through its intuitive mobile app. It supports drag-and-drop scheduling boards, job status updates, and route optimization to streamline field operations for service businesses. The software also integrates CRM, invoicing, and payments, making it a comprehensive solution for managing end-to-end service workflows.
Pros
- Real-time dispatching with GPS tracking and mobile app access
- Strong integrations including QuickBooks and payment processing
- Customizable scheduling boards for efficient technician management
Cons
- Pricing can be steep for small teams with limited users
- Occasional reports of mobile app performance issues
- Learning curve for full feature utilization
Best For
Mid-sized service businesses like HVAC, plumbing, and electrical contractors needing integrated mobile dispatching and field management.
Pricing
Starts at $195/month for up to 3 users (Starter plan), scaling to $495+/month for Pro/Enterprise with more users and features; custom quotes available.
DispatchTrack
specializedAutomates logistics dispatching with AI-driven routing, real-time tracking, and execution analytics.
Dynamic re-routing and live ETAs that adjust in real-time to traffic, weather, and disruptions for unmatched delivery precision
DispatchTrack is a cloud-based delivery management platform focused on mobile dispatching, offering real-time GPS tracking, dynamic route optimization, and automated proof of delivery for logistics and field service teams. Dispatchers can assign and reassign jobs via an intuitive web console, while drivers use a mobile app for navigation, updates, and capturing signatures or photos. It integrates with TMS, CRM, and warehouse systems to streamline end-to-end operations and provide performance analytics.
Pros
- Superior real-time tracking and ETA predictions with 98% accuracy
- Robust mobile app for drivers with offline capabilities
- Comprehensive analytics and reporting for operational insights
Cons
- Pricing can be high for small fleets with custom quotes required
- Steeper learning curve for advanced customization
- Occasional glitches in integrations with legacy systems
Best For
Mid-sized logistics and delivery companies seeking scalable mobile dispatching with strong route optimization.
Pricing
Custom enterprise pricing, typically starting at $25-$50 per vehicle/month depending on features and volume.
FieldPulse
enterpriseMobile-first field service tool for job dispatching, scheduling, and on-the-go invoicing.
Live Dispatch Board showing real-time technician locations, availability, and job status for quick reassignments
FieldPulse is a field service management software designed for mobile dispatching, enabling managers to schedule, assign, and track jobs in real-time via an intuitive drag-and-drop interface. It provides field technicians with a robust mobile app for accessing job details, updating statuses, capturing signatures, and processing payments on-site. The platform integrates with QuickBooks for seamless invoicing and offers GPS tracking to optimize routes and improve efficiency.
Pros
- Intuitive drag-and-drop dispatching board with real-time updates
- Powerful mobile app for technicians with GPS tracking and offline access
- Seamless QuickBooks integration for invoicing and payments
Cons
- Pricing scales quickly with users and advanced tiers
- Limited advanced reporting and analytics compared to enterprise tools
- Some customization options feel basic for larger teams
Best For
Small to mid-sized field service businesses like HVAC, plumbing, or electrical contractors needing simple, mobile-first dispatching for 5-50 technicians.
Pricing
Starts at $65/user/month (Basic), $95/user/month (Pro), $129/user/month (Elite), billed annually with a minimum of 3 users.
Kickserv
enterpriseSimplifies service business dispatching with drag-and-drop scheduling and mobile technician apps.
Real-time sync between the drag-and-drop web dispatcher calendar and mobile technician app for instant job assignments and updates
Kickserv is a cloud-based field service management platform focused on scheduling, dispatching, and job management for service businesses like HVAC, plumbing, and cleaning services. It features a real-time drag-and-drop dispatch calendar and a mobile app that enables technicians to view jobs, track time, capture signatures, and update statuses on the go. The software also handles invoicing, QuickBooks integration, and customer notifications to streamline operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching calendar
- Robust mobile app with GPS navigation and real-time updates
- Affordable pricing with solid core features for small teams
Cons
- Reporting and analytics are somewhat basic compared to competitors
- Limited advanced customization and automation options
- Customer support can be slow during peak times
Best For
Small to mid-sized field service businesses seeking an easy-to-use, cost-effective mobile dispatching tool without complex enterprise needs.
Pricing
Starts at $59/user/month (billed annually) for the Essentials plan, up to $149/user/month for Premier; minimum 3 users required.
Simpro
enterpriseEnterprise job management software featuring advanced mobile dispatching and workflow automation.
Advanced drag-and-drop scheduling board with AI-driven technician optimization and real-time availability syncing
Simpro is a robust job management platform designed for field service businesses, offering mobile dispatching features that enable real-time scheduling, technician assignment, and job tracking via a dedicated mobile app. Dispatchers can use drag-and-drop tools to optimize schedules based on technician location and skills, while techs access job details, timesheets, and customer info on the go. It integrates GPS tracking and automation to streamline workflows from dispatch to invoicing, making it suitable for trades like HVAC, plumbing, and electrical services.
Pros
- Real-time GPS tracking and drag-and-drop dispatching for efficient scheduling
- Comprehensive mobile app with job details, photos, and timesheets for technicians
- Strong integrations with accounting and asset management tools
Cons
- Steep learning curve due to extensive features
- Custom pricing can be expensive for smaller teams
- Mobile interface occasionally lags on older devices
Best For
Medium to large field service businesses needing integrated dispatching with full job management capabilities.
Pricing
Custom quote-based pricing; typically starts at $150/user/month for core modules, scaling with users and add-ons.
Conclusion
Reviewing the top mobile dispatching tools reveals each offers unique strengths, but ServiceTitan leads as the top choice, boasting AI-powered dispatching, real-time tracking, and scheduling optimization. Housecall Pro and Jobber follow closely, excelling in simplifying operations, making them strong alternatives for different business needs.
Explore ServiceTitan today to elevate your mobile dispatching—where innovation meets efficiency to transform how you manage your workforce.
Tools Reviewed
All tools were independently evaluated for this comparison
