Top 10 Best Manufacturing CRM Software of 2026

Salesforce Manufacturing Cloud is a purpose-built CRM platform tailored for the manufacturing industry, extending the core Salesforce CRM with industry-specific tools for sales, service, and operations. It provides a unified view of customer data, production planning, rebate management, and forecasting, enabling manufacturers to align sales pipelines with supply chain realities. Key integrations with ERP systems like SAP and Oracle streamline data flow across the enterprise.

Microsoft Dynamics 365 is a comprehensive cloud-based suite that integrates CRM and ERP capabilities, specifically tailored for manufacturing through modules like Supply Chain Management, which handles production planning, inventory control, quality assurance, and shop floor execution. It seamlessly connects these operations with Sales, Customer Service, and Field Service CRM tools to manage customer relationships, orders, and service from end-to-end. Leveraging AI, IoT, and Power BI analytics, it enables real-time visibility and predictive insights to optimize manufacturing efficiency and customer satisfaction.

NetSuite is a cloud-based ERP platform with integrated CRM functionalities designed for manufacturing businesses, enabling end-to-end management from customer acquisition to production fulfillment. It combines robust CRM tools for sales, marketing, and service with manufacturing-specific modules like bills of materials, work orders, inventory control, and supply chain optimization. This integration provides real-time visibility into how customer orders impact production schedules and resources.

SAP S/4HANA is a next-generation ERP suite with robust manufacturing modules for production planning, quality control, and supply chain management, integrated with CRM functionalities for sales, service, and customer engagement tailored to manufacturing industries. It leverages in-memory computing for real-time analytics and decision-making across the value chain. While powerful for enterprise-scale operations, its CRM aspects are embedded within the broader ERP framework rather than as a standalone solution.

Epicor Kinetic is a robust, cloud-based ERP platform with integrated CRM functionalities tailored for manufacturing enterprises. It combines customer relationship management tools like sales automation, service management, and marketing with core manufacturing processes such as production scheduling, inventory control, and supply chain management. This unification enables manufacturers to gain real-time visibility into customer interactions alongside operational data, improving decision-making and efficiency.

Infor CloudSuite Industrial is a cloud-based ERP suite tailored for discrete and process manufacturers, featuring embedded CRM capabilities to manage customer interactions, sales pipelines, and service operations within a manufacturing context. It integrates CRM with core manufacturing functions like production planning, inventory management, and supply chain execution for a unified view of operations and customer data. This solution excels in handling complex, industry-specific requirements such as engineer-to-order processes and after-sales service tied to product lifecycles.

Plex Smart Manufacturing Platform is a cloud-based, all-in-one solution that includes CRM capabilities tailored for manufacturing, integrating customer management with ERP, MES, QMS, and supply chain operations. It enables manufacturers to handle sales quotes, orders, customer service, and service management while linking directly to real-time production data for accurate promising and fulfillment. As a unified platform, Plex reduces silos between sales and operations, providing actionable insights for discrete and process manufacturers.

Odoo is a modular, open-source ERP platform that integrates CRM and manufacturing functionalities into a single system, enabling businesses to manage customer relationships, sales pipelines, production planning, inventory, and quality control seamlessly. Its Manufacturing module supports MRP processes like bills of materials, work orders, and shop floor management, while the CRM module handles leads, opportunities, and customer interactions with direct links to production orders. This all-in-one approach reduces the need for multiple disparate tools, making it suitable for manufacturers seeking unified operations.

MRPeasy is a cloud-based ERP and MRP software designed specifically for small to medium-sized manufacturers, with integrated CRM capabilities for managing customer relationships alongside production processes. It offers tools for quotes, sales orders, invoicing, and customer tracking, seamlessly linked to inventory management, production scheduling, and shop floor control. This all-in-one platform helps manufacturers streamline operations from order intake to delivery, providing real-time visibility and automation.

Katana MRP is a cloud-based manufacturing resource planning (MRP) software primarily focused on inventory management, production scheduling, and order fulfillment for small to medium-sized manufacturers. It provides basic CRM-like functionalities through sales order tracking, customer portals, and integrations with e-commerce platforms like Shopify, but lacks advanced CRM features such as lead nurturing, marketing automation, or detailed customer analytics. Overall, it bridges manufacturing operations with basic sales management, making it suitable for order-driven manufacturers rather than full-fledged CRM needs.