Quick Overview
- 1#1: ConnectWise Manage - Comprehensive professional services automation platform for MSPs with advanced automated billing, invoicing, and financial reporting.
- 2#2: Autotask PSA - End-to-end PSA solution for IT service providers featuring robust time tracking, contracts, and billing automation.
- 3#3: Syncro - All-in-one MSP platform combining RMM, PSA, and integrated billing for recurring revenue management.
- 4#4: HaloPSA - Modern cloud-based PSA tailored for MSPs with powerful invoicing, usage billing, and profitability analytics.
- 5#5: Kaseya BMS - Dedicated billing management system for MSPs automating invoicing, revenue recognition, and contract management.
- 6#6: Accelo - Professional services automation tool with automated billing, retainers, and project-based invoicing for service firms.
- 7#7: Tigerpaw One - CRM and automation software for MSPs offering quoting, ordering, inventory, and multi-layered billing capabilities.
- 8#8: Atera - AI-driven RMM and PSA platform with built-in ticketing, remote access, and subscription billing for MSPs.
- 9#9: SuperOps.ai - AI-powered RMM/PSA suite for MSPs featuring automated patching, alerts, and usage-based billing.
- 10#10: Maxio - Revenue management platform handling complex subscription billing, renewals, and usage metrics for B2B services.
These solutions were ranked by evaluating core features (automation, integration, flexibility), overall usability (interface, onboarding), and value (cost-effectiveness, return on investment) to ensure they meet the diverse needs of modern service businesses.
Comparison Table
Managing billing, quoting, and financial operations for managed services can be complex, making this comparison table a key resource. It features top tools like ConnectWise Manage, Autotask PSA, Syncro, HaloPSA, Kaseya BMS, and more, helping readers assess features, pricing, and usability to identify the ideal fit for their team’s needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ConnectWise Manage Comprehensive professional services automation platform for MSPs with advanced automated billing, invoicing, and financial reporting. | enterprise | 9.3/10 | 9.6/10 | 7.8/10 | 8.7/10 |
| 2 | Autotask PSA End-to-end PSA solution for IT service providers featuring robust time tracking, contracts, and billing automation. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.9/10 |
| 3 | Syncro All-in-one MSP platform combining RMM, PSA, and integrated billing for recurring revenue management. | specialized | 8.7/10 | 8.5/10 | 8.8/10 | 9.2/10 |
| 4 | HaloPSA Modern cloud-based PSA tailored for MSPs with powerful invoicing, usage billing, and profitability analytics. | specialized | 8.5/10 | 9.0/10 | 8.0/10 | 8.2/10 |
| 5 | Kaseya BMS Dedicated billing management system for MSPs automating invoicing, revenue recognition, and contract management. | enterprise | 8.2/10 | 8.7/10 | 7.6/10 | 8.0/10 |
| 6 | Accelo Professional services automation tool with automated billing, retainers, and project-based invoicing for service firms. | enterprise | 8.4/10 | 9.0/10 | 7.5/10 | 8.0/10 |
| 7 | Tigerpaw One CRM and automation software for MSPs offering quoting, ordering, inventory, and multi-layered billing capabilities. | enterprise | 7.8/10 | 8.4/10 | 6.7/10 | 7.5/10 |
| 8 | Atera AI-driven RMM and PSA platform with built-in ticketing, remote access, and subscription billing for MSPs. | specialized | 8.4/10 | 8.2/10 | 9.1/10 | 9.0/10 |
| 9 | SuperOps.ai AI-powered RMM/PSA suite for MSPs featuring automated patching, alerts, and usage-based billing. | specialized | 8.4/10 | 8.6/10 | 8.2/10 | 8.3/10 |
| 10 | Maxio Revenue management platform handling complex subscription billing, renewals, and usage metrics for B2B services. | enterprise | 8.1/10 | 8.6/10 | 7.7/10 | 7.6/10 |
Comprehensive professional services automation platform for MSPs with advanced automated billing, invoicing, and financial reporting.
End-to-end PSA solution for IT service providers featuring robust time tracking, contracts, and billing automation.
All-in-one MSP platform combining RMM, PSA, and integrated billing for recurring revenue management.
Modern cloud-based PSA tailored for MSPs with powerful invoicing, usage billing, and profitability analytics.
Dedicated billing management system for MSPs automating invoicing, revenue recognition, and contract management.
Professional services automation tool with automated billing, retainers, and project-based invoicing for service firms.
CRM and automation software for MSPs offering quoting, ordering, inventory, and multi-layered billing capabilities.
AI-driven RMM and PSA platform with built-in ticketing, remote access, and subscription billing for MSPs.
AI-powered RMM/PSA suite for MSPs featuring automated patching, alerts, and usage-based billing.
Revenue management platform handling complex subscription billing, renewals, and usage metrics for B2B services.
ConnectWise Manage
enterpriseComprehensive professional services automation platform for MSPs with advanced automated billing, invoicing, and financial reporting.
Agreement-based billing with stacking and auto-renewals, uniquely optimized for MSP recurring revenue models
ConnectWise Manage is a leading Professional Services Automation (PSA) platform tailored for Managed Service Providers (MSPs), offering robust billing tools to handle recurring agreements, time-based invoicing, product sales, and procurement. It streamlines the entire billing lifecycle from service delivery tracking to automated invoicing and payments, integrating seamlessly with accounting software like QuickBooks. With advanced features like agreement stacking and custom rate cards, it supports complex MSP revenue models while providing real-time financial insights.
Pros
- Comprehensive MSP billing automation including recurring agreements and dynamic invoicing
- Seamless integrations with RMM tools, QuickBooks, and other PSA modules
- Scalable for growing MSPs with advanced reporting and financial analytics
Cons
- Steep learning curve due to extensive customization options
- Higher pricing tiers can be costly for small teams
- UI feels dated compared to modern SaaS alternatives
Best For
Mid-sized to enterprise MSPs requiring an all-in-one PSA with sophisticated managed services billing capabilities.
Pricing
Quote-based subscription starting at ~$55/user/month for base tiers, scaling to $100+/user/month for advanced features; includes implementation fees.
Autotask PSA
enterpriseEnd-to-end PSA solution for IT service providers featuring robust time tracking, contracts, and billing automation.
Service contract automation that auto-generates invoices from approved time, usage, and milestones without manual intervention
Autotask PSA (now Datto Autotask PSA) is a robust professional services automation platform tailored for managed service providers (MSPs), offering end-to-end management of IT services including ticketing, CRM, projects, and billing. Its billing module excels in automating recurring revenue billing from service contracts, time-and-materials invoicing, expense tracking, and usage-based charges. It integrates seamlessly with time tracking and approvals to ensure accurate, compliant invoicing for complex MSP environments.
Pros
- Comprehensive contract management with automated recurring billing
- Deep integration between time tracking, approvals, and invoicing
- Scalable reporting and analytics for billing insights
Cons
- Steep learning curve due to extensive features
- Customization often requires partner support or expertise
- Higher pricing may not suit very small MSPs
Best For
Mid-sized MSPs seeking an integrated PSA platform with sophisticated billing automation for recurring managed services.
Pricing
Tiered subscription starting at ~$69/user/month (Professional), up to $119+/user/month (Enterprise), billed annually with minimums.
Syncro
specializedAll-in-one MSP platform combining RMM, PSA, and integrated billing for recurring revenue management.
Device-based automated billing that pulls data directly from RMM monitoring for precise, hands-off invoicing.
Syncro is an all-in-one platform for Managed Service Providers (MSPs) that integrates Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and billing functionalities into a single dashboard. Its billing module automates recurring invoices, time tracking, device-based billing, and payments, with seamless integrations to QuickBooks and Xero. Designed for efficiency, it streamlines contract management, quoting, and financial reporting specifically for MSP workflows.
Pros
- All-in-one integration of RMM, PSA, and billing eliminates tool sprawl
- Automated recurring billing and QuickBooks/Xero sync save significant time
- Affordable per-technician pricing with strong value for small teams
Cons
- Billing reports and analytics lack advanced customization
- Limited multi-currency and complex tax handling options
- Occasional integration glitches require manual intervention
Best For
Small to mid-sized MSPs needing an integrated, cost-effective billing solution alongside RMM and PSA tools.
Pricing
Starts at $129 per technician/month (billed annually) for the full suite including billing; scales with add-ons.
HaloPSA
specializedModern cloud-based PSA tailored for MSPs with powerful invoicing, usage billing, and profitability analytics.
Intelligent billing engine with approval workflows and real-time profitability tracking tied directly to time entries and contracts
HaloPSA is a cloud-based Professional Services Automation (PSA) platform designed for IT managed service providers (MSPs), offering integrated tools for ticketing, CRM, projects, and billing. Its finance module handles automated invoicing, time-based and recurring billing, expense tracking, and profitability analysis tailored to MSP workflows. It integrates seamlessly with RMM tools like ConnectWise and Kaseya, enabling accurate usage-based billing from service delivery data.
Pros
- Robust automated billing with recurring contracts and usage metering
- Deep integrations with RMM, accounting (QuickBooks, Xero), and asset management
- Advanced reporting on billable utilization and project profitability
Cons
- Complex initial setup for advanced billing rules
- Higher pricing tiers required for full MSP billing features
- Mobile app lacks some desktop billing functionalities
Best For
Mid-sized MSPs needing integrated PSA and billing to streamline operations from service delivery to invoicing.
Pricing
Starts at $79/user/month (billed annually) for basic plans; Professional and Enterprise tiers ($99-$150+/user/month) unlock advanced billing; custom quotes for large deployments.
Kaseya BMS
enterpriseDedicated billing management system for MSPs automating invoicing, revenue recognition, and contract management.
Automated billing rules that pull real-time data from Kaseya RMM for usage-based and contract-compliant invoicing
Kaseya BMS is a professional services automation (PSA) platform tailored for managed service providers (MSPs), focusing on streamlined billing, invoicing, and financial management integrated with Kaseya's RMM ecosystem. It automates recurring revenue billing, time tracking, expense management, and contract renewals based on usage data from monitored devices. The tool supports QuickBooks integration and customizable reporting to simplify financial operations for growing MSPs.
Pros
- Seamless integration with Kaseya VSA RMM for automated, asset-based billing
- Robust contract management and recurring invoicing capabilities
- Comprehensive reporting and QuickBooks/Xero sync for accurate financials
Cons
- Steep learning curve due to dense interface and Kaseya ecosystem dependency
- Pricing scales quickly for smaller MSPs with fewer technicians
- Limited flexibility for non-Kaseya users and fewer standalone third-party integrations
Best For
Mid-sized MSPs already invested in the Kaseya suite seeking tightly integrated billing automation.
Pricing
Subscription-based starting at $49 per technician/month, with custom enterprise pricing based on user count and modules.
Accelo
enterpriseProfessional services automation tool with automated billing, retainers, and project-based invoicing for service firms.
Real-time retainer profitability tracking that automatically adjusts billing based on usage and forecasts revenue gaps.
Accelo is a comprehensive professional services automation (PSA) platform designed for managed service providers, agencies, and consultancies. It excels in managed services billing with automated invoicing, recurring and retainer billing, time tracking, and profitability reporting. The software integrates CRM, project management, ticketing, and sales tools into a single workflow, enabling end-to-end automation from quote to cash.
Pros
- Robust recurring and retainer billing with usage-based tracking
- Integrated profitability analytics and forecasting
- Seamless automation across sales, projects, and invoicing
Cons
- Steep learning curve due to extensive features
- Customization requires technical setup
- Pricing escalates quickly for larger teams
Best For
Mid-sized managed service providers and agencies needing an all-in-one PSA with advanced billing automation.
Pricing
Starts at $39/user/month (billed annually) for CRM essentials, $59/user/month for PSA with full billing; enterprise plans custom-priced.
Tigerpaw One
enterpriseCRM and automation software for MSPs offering quoting, ordering, inventory, and multi-layered billing capabilities.
Automated Quote-to-Cash process that converts quotes directly into orders, services, and invoices with minimal manual intervention
Tigerpaw One is a comprehensive Professional Services Automation (PSA) platform tailored for Managed Service Providers (MSPs), featuring robust billing tools for recurring revenue management, usage-based invoicing, and automated quote-to-cash processes. It integrates CRM, ticketing, inventory, and financials into a single system to streamline operations from sales to billing. While powerful for end-to-end MSP workflows, its billing capabilities shine in handling complex service contracts and MRR tracking.
Pros
- Seamless integration of quoting, sales, and billing for efficient workflows
- Strong support for recurring and usage-based billing with MRR reporting
- Comprehensive inventory and procurement tied to billing accuracy
Cons
- Steep learning curve due to complex and dated interface
- Customization requires significant setup time
- Pricing can be prohibitive for small MSPs
Best For
Mid-sized MSPs needing an all-in-one PSA with advanced billing tied to full business operations.
Pricing
Starts at around $115 per user per month (billed annually), with higher tiers for advanced features; custom quotes common.
Atera
specializedAI-driven RMM and PSA platform with built-in ticketing, remote access, and subscription billing for MSPs.
Pay-per-technician pricing with unlimited endpoints, eliminating variable device-based costs
Atera is an all-in-one IT management platform for MSPs, featuring integrated billing within its PSA module that automates invoicing based on time tracking, contracts, and RMM usage data. It supports recurring billing, usage-based charges, and seamless synchronization with ticketing and monitoring tools for accurate managed services billing. This makes it a comprehensive solution for providers handling both operations and finances in one dashboard.
Pros
- Unlimited devices and endpoints per technician
- Automated invoicing tied to time entries and contracts
- Seamless integration with RMM and PSA for accurate billing
Cons
- Per-technician pricing can become expensive for large teams
- Limited customization for complex billing scenarios or multi-entity support
- Reporting and analytics for billing are somewhat basic compared to dedicated tools
Best For
MSPs seeking an affordable, integrated platform for RMM, PSA, and billing without per-device costs.
Pricing
Per-technician model starting at $129/month (Professional plan), scaling to Enterprise (custom); includes unlimited devices and 14-day free trial.
SuperOps.ai
specializedAI-powered RMM/PSA suite for MSPs featuring automated patching, alerts, and usage-based billing.
Real-time RMM-to-billing synchronization for precise usage-based invoicing without manual data entry
SuperOps.ai is an all-in-one RMM and PSA platform tailored for Managed Service Providers (MSPs), with a robust billing module that automates invoicing, recurring billing, and usage-based charges derived from RMM data. It supports contract management, customizable templates, and integrations with tools like QuickBooks for seamless accounting workflows. The solution provides detailed profitability reporting and analytics to help MSPs track billable time, expenses, and margins effectively.
Pros
- Automated billing synced directly with RMM usage data for accuracy
- Strong integration with PSA ticketing and accounting software
- Comprehensive reporting for profitability insights
Cons
- Limited advanced customization for complex billing scenarios
- Steeper learning curve for full platform utilization
- Pricing scales with endpoints/techs, which can add up for larger MSPs
Best For
MSPs needing an integrated RMM-PSA-billing solution to automate service delivery and invoicing without multiple tools.
Pricing
Free for up to 50 endpoints; paid plans start at $0.79/device/month or $79/technician/month, including unlimited billing features; 14-day free trial.
Maxio
enterpriseRevenue management platform handling complex subscription billing, renewals, and usage metrics for B2B services.
Advanced multi-entity revenue recognition engine with automated GAAP/IFRS compliance
Maxio is a revenue management platform designed for subscription-based and recurring revenue businesses, offering tools for billing, revenue recognition, and financial analytics. It excels in handling complex pricing models like usage-based, tiered, and hybrid billing, which are common in managed services. The software automates invoicing, collections, and ASC 606/IFRS 15 compliance, integrating with CRMs and accounting systems for streamlined operations.
Pros
- Powerful revenue recognition for ASC 606/IFRS 15 compliance
- Flexible billing supporting usage-based and hybrid models
- Strong analytics for MRR, ARR, and churn metrics
Cons
- Steep learning curve for complex setups
- Custom pricing can be expensive for smaller teams
- Limited native project management for pure services billing
Best For
Managed services providers with recurring, subscription-like revenue needing robust financial compliance and analytics.
Pricing
Custom pricing based on ARR or transaction volume, typically starting at $1,000+/month for mid-sized businesses.
Conclusion
ConnectWise Manage secures the top spot as the best managed services billing software, offering comprehensive automation for billing, invoicing, and financial reporting, catering to the needs of MSPs. Autotask PSA follows as a strong second, with end-to-end workflow integration and robust contract management, while Syncro rounds out the top three with an all-in-one platform that merges RMM, PSA, and integrated billing for seamless recurring revenue management. Each tool excels in distinct areas, ensuring there’s a suitable solution for various operational needs, but ConnectWise Manage stands out as the most well-rounded choice.
Take the first step toward more efficient billing—explore ConnectWise Manage to unlock streamlined processes, accurate financial tracking, and enhanced profitability for your services business.
Tools Reviewed
All tools were independently evaluated for this comparison