Quick Overview
- 1#1: UpKeep - Mobile-first CMMS that enables real-time work order dispatch, technician scheduling, and preventive maintenance tracking for facilities.
- 2#2: ServiceTitan - End-to-end platform for service businesses with intelligent dispatching, routing optimization, and real-time technician tracking.
- 3#3: Jobber - Field service management software that streamlines job scheduling, dispatch, client communication, and invoicing for maintenance teams.
- 4#4: Housecall Pro - All-in-one field service app for dispatching jobs, managing schedules, GPS tracking technicians, and processing payments.
- 5#5: Fiix - Cloud-based CMMS for creating, assigning, and dispatching maintenance work orders with asset tracking and analytics.
- 6#6: MaintainX - Mobile-first platform for instant work order dispatch, task assignment, audits, and preventive maintenance management.
- 7#7: Limble CMMS - User-friendly CMMS that handles work order dispatch, asset management, and preventive maintenance scheduling efficiently.
- 8#8: Hippo CMMS - Web-based maintenance software for dispatching work orders, managing inventory, and tracking technician performance.
- 9#9: eMaint - Flexible enterprise CMMS with customizable dispatch workflows, mobile access, and reporting for maintenance operations.
- 10#10: Service Fusion - Cloud-based field service software for job dispatching, scheduling, GPS tracking, and automated customer notifications.
Tools were ranked based on a blend of core functionality (real-time dispatching, scheduling, and tracking), user-friendliness, reliability, and value, ensuring the lineup prioritizes practical utility and long-term operational impact
Comparison Table
Discover a clear breakdown of top maintenance dispatch software tools, including UpKeep, ServiceTitan, Jobber, Housecall Pro, Fiix, and more, designed to help your team streamline operations. This comparison table outlines key features, usability, and functional strengths, enabling you to identify the best fit for your business needs without the hassle of endless research.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | UpKeep Mobile-first CMMS that enables real-time work order dispatch, technician scheduling, and preventive maintenance tracking for facilities. | enterprise | 9.6/10 | 9.7/10 | 9.8/10 | 9.3/10 |
| 2 | ServiceTitan End-to-end platform for service businesses with intelligent dispatching, routing optimization, and real-time technician tracking. | enterprise | 9.2/10 | 9.7/10 | 8.1/10 | 8.5/10 |
| 3 | Jobber Field service management software that streamlines job scheduling, dispatch, client communication, and invoicing for maintenance teams. | enterprise | 8.7/10 | 9.0/10 | 8.8/10 | 8.4/10 |
| 4 | Housecall Pro All-in-one field service app for dispatching jobs, managing schedules, GPS tracking technicians, and processing payments. | enterprise | 8.7/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 5 | Fiix Cloud-based CMMS for creating, assigning, and dispatching maintenance work orders with asset tracking and analytics. | enterprise | 8.3/10 | 8.5/10 | 9.0/10 | 8.0/10 |
| 6 | MaintainX Mobile-first platform for instant work order dispatch, task assignment, audits, and preventive maintenance management. | specialized | 8.7/10 | 8.5/10 | 9.5/10 | 8.8/10 |
| 7 | Limble CMMS User-friendly CMMS that handles work order dispatch, asset management, and preventive maintenance scheduling efficiently. | enterprise | 8.4/10 | 8.2/10 | 9.2/10 | 8.6/10 |
| 8 | Hippo CMMS Web-based maintenance software for dispatching work orders, managing inventory, and tracking technician performance. | enterprise | 8.2/10 | 8.0/10 | 8.8/10 | 8.5/10 |
| 9 | eMaint Flexible enterprise CMMS with customizable dispatch workflows, mobile access, and reporting for maintenance operations. | enterprise | 8.1/10 | 8.4/10 | 7.9/10 | 7.6/10 |
| 10 | Service Fusion Cloud-based field service software for job dispatching, scheduling, GPS tracking, and automated customer notifications. | enterprise | 8.2/10 | 8.7/10 | 8.0/10 | 7.6/10 |
Mobile-first CMMS that enables real-time work order dispatch, technician scheduling, and preventive maintenance tracking for facilities.
End-to-end platform for service businesses with intelligent dispatching, routing optimization, and real-time technician tracking.
Field service management software that streamlines job scheduling, dispatch, client communication, and invoicing for maintenance teams.
All-in-one field service app for dispatching jobs, managing schedules, GPS tracking technicians, and processing payments.
Cloud-based CMMS for creating, assigning, and dispatching maintenance work orders with asset tracking and analytics.
Mobile-first platform for instant work order dispatch, task assignment, audits, and preventive maintenance management.
User-friendly CMMS that handles work order dispatch, asset management, and preventive maintenance scheduling efficiently.
Web-based maintenance software for dispatching work orders, managing inventory, and tracking technician performance.
Flexible enterprise CMMS with customizable dispatch workflows, mobile access, and reporting for maintenance operations.
Cloud-based field service software for job dispatching, scheduling, GPS tracking, and automated customer notifications.
UpKeep
enterpriseMobile-first CMMS that enables real-time work order dispatch, technician scheduling, and preventive maintenance tracking for facilities.
Real-time technician GPS tracking and mobile dispatching with photo attachments and signature capture
UpKeep is a cloud-based CMMS platform specializing in maintenance dispatch, work order management, preventive maintenance scheduling, and asset tracking for field and facility teams. It enables real-time dispatching of technicians via a mobile-first app, with GPS location tracking, task assignments, and instant updates to keep operations efficient. The software integrates inventory management, purchasing, and reporting to provide end-to-end visibility into maintenance workflows.
Pros
- Highly intuitive mobile app for technicians with offline access and real-time GPS dispatching
- Comprehensive feature set including preventive maintenance, asset management, and integrations with QuickBooks and Slack
- Excellent customer support and quick implementation for teams of all sizes
Cons
- Higher pricing tiers required for advanced reporting and customizations
- Limited free trial duration compared to competitors
- Some users report occasional mobile app glitches during peak usage
Best For
Medium to large facilities, manufacturing, and hospitality teams needing mobile-first dispatch and work order management.
Pricing
Starts at $45/technician/month (billed annually) for Essential plan; Professional at $75, Business at $110; Enterprise custom.
ServiceTitan
enterpriseEnd-to-end platform for service businesses with intelligent dispatching, routing optimization, and real-time technician tracking.
Dynamic Dispatch Board with AI-driven job assignment, drag-and-drop scheduling, and predictive ETAs
ServiceTitan is a comprehensive field service management platform designed for home service businesses like HVAC, plumbing, and electrical contractors, with robust dispatching and scheduling capabilities for maintenance operations. It features a dynamic dispatch board for real-time technician assignment based on skills, location, and job priorities, integrated GPS tracking, and mobile apps for on-the-go updates. The software also includes CRM, invoicing, and performance analytics to optimize maintenance workflows and profitability.
Pros
- Advanced dispatching with skills-matching, route optimization, and real-time ETA updates
- Powerful mobile app for technicians enabling job details, time tracking, and upsell opportunities
- Extensive integrations and analytics for maintenance agreement management and profitability insights
Cons
- High cost makes it less accessible for small businesses
- Steep learning curve due to feature depth and customization options
- Lengthy onboarding and implementation process
Best For
Mid-sized to large home service companies with 10+ technicians needing scalable dispatch and full business management.
Pricing
Custom quote-based pricing; typically $300-$600 per technician per month, with minimums and add-ons for advanced features.
Jobber
enterpriseField service management software that streamlines job scheduling, dispatch, client communication, and invoicing for maintenance teams.
Visual Dispatch Board with automated route optimization and real-time technician availability
Jobber is an all-in-one field service management software tailored for maintenance and home service businesses such as HVAC, plumbing, landscaping, and cleaning services. It excels in dispatching by offering drag-and-drop scheduling, real-time technician tracking via GPS, and mobile apps for on-the-go job management. The platform also handles quoting, invoicing, payments, and customer communications, streamlining the entire workflow from lead to completion.
Pros
- Intuitive drag-and-drop dispatch board for efficient scheduling and route optimization
- Powerful mobile app with GPS tracking and real-time updates for technicians
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Higher-tier plans required for advanced features like multi-location support
- Pricing escalates quickly for growing teams or additional users
- Reporting and analytics lack depth compared to enterprise competitors
Best For
Small to medium-sized maintenance service businesses needing comprehensive dispatching, scheduling, and billing in one platform.
Pricing
Starts at $69/month (billed annually) for Core plan; Connect at $169/month, Grow at $349/month; unlimited staff per location, 14-day free trial.
Housecall Pro
enterpriseAll-in-one field service app for dispatching jobs, managing schedules, GPS tracking technicians, and processing payments.
Live GPS tracking with intelligent auto-dispatching for real-time technician optimization
Housecall Pro is a comprehensive field service management software tailored for home service businesses like HVAC, plumbing, and electrical maintenance, focusing on efficient scheduling, dispatching, and job management. It features a drag-and-drop dispatch board, real-time GPS tracking for technicians, and automated routing to optimize daily workflows. The platform integrates invoicing, payments, and customer communication tools, making it a robust solution for maintenance dispatch operations.
Pros
- Intuitive drag-and-drop dispatching board for quick job assignments
- Real-time GPS tracking and mobile app for technicians
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing scales quickly for larger teams or advanced features
- Some users report a learning curve for advanced reporting
- Customer support response times can vary
Best For
Small to medium-sized maintenance and home service businesses needing streamlined dispatching and field management.
Pricing
Starts at $65/month (Starter plan for 1 user), Essentials at $129/month (up to 7 users), and Max at $229+/month; billed annually with per-user add-ons.
Fiix
enterpriseCloud-based CMMS for creating, assigning, and dispatching maintenance work orders with asset tracking and analytics.
Mobile-first technician portal with offline access and GPS-enabled work order assignment
Fiix is a cloud-based CMMS (Computerized Maintenance Management System) that excels in work order management, preventive maintenance scheduling, and technician dispatching for maintenance teams. It provides mobile apps for iOS and Android, enabling real-time task assignment, updates, and asset tracking on the go. The platform integrates inventory management, reporting, and basic analytics to optimize operations across industries like manufacturing and facilities.
Pros
- Intuitive interface with quick setup and minimal training required
- Robust mobile app for real-time dispatching and technician updates
- Strong preventive maintenance and asset management tools
Cons
- Lacks advanced dispatching features like AI route optimization or geofencing
- Reporting and analytics are basic in lower tiers
- Customization options limited without higher plans
Best For
Small to mid-sized maintenance teams in manufacturing or facilities needing an easy-to-deploy CMMS with solid dispatching basics.
Pricing
Starts at $45/user/month (billed annually) for Essential plan; Pro at $65/user/month and Enterprise custom pricing.
MaintainX
specializedMobile-first platform for instant work order dispatch, task assignment, audits, and preventive maintenance management.
Conversational work order creation and AI-powered smart instructions for rapid, context-aware task assignment
MaintainX is a mobile-first CMMS platform designed for maintenance teams to manage work orders, preventive maintenance, assets, and inventory efficiently. It enables quick dispatching of tasks to technicians via a intuitive app, with real-time updates, photo attachments, and collaborative comments. The software replaces paper-based processes, supporting everything from reactive repairs to scheduled upkeep in facilities, manufacturing, and hospitality.
Pros
- Exceptional mobile app for on-the-go dispatching and updates
- Free plan available for small teams with core functionality
- Real-time communication and photo documentation streamline workflows
Cons
- Reporting and analytics are basic compared to enterprise competitors
- Limited advanced customization for complex workflows
- Integrations are growing but not as extensive as top-tier tools
Best For
Small to mid-sized maintenance teams in facilities or manufacturing seeking an easy-to-adopt, mobile-centric dispatch solution without high costs.
Pricing
Free plan for basic use; Pro at $16/user/month (annual); Enterprise custom pricing.
Limble CMMS
enterpriseUser-friendly CMMS that handles work order dispatch, asset management, and preventive maintenance scheduling efficiently.
One-click work order creation and instant mobile dispatching
Limble CMMS is a cloud-based computerized maintenance management system focused on simplifying work order creation, dispatching, and tracking for maintenance teams. It offers mobile-first tools for technicians to receive assignments, update statuses in real-time, attach photos, and complete tasks on the go, alongside asset management and preventive maintenance scheduling. The platform emphasizes quick implementation and ease of use, making it suitable for streamlining dispatch operations in various industries.
Pros
- Highly intuitive mobile app for real-time dispatching and updates
- Rapid setup with minimal training required
- Strong preventive maintenance and asset tracking capabilities
Cons
- Limited advanced analytics and reporting compared to enterprise solutions
- Fewer third-party integrations
- Customization options are somewhat basic
Best For
Small to mid-sized maintenance teams needing a straightforward, mobile-centric dispatch tool without steep learning curves.
Pricing
Custom quotes starting around $50/user/month (billed annually), with tiers based on features and team size.
Hippo CMMS
enterpriseWeb-based maintenance software for dispatching work orders, managing inventory, and tracking technician performance.
Integrated maintenance request portal allowing users to submit and track requests from any device, streamlining dispatch from initial report to completion
Hippo CMMS is a cloud-based computerized maintenance management system (CMMS) designed to streamline work order creation, dispatching, and tracking for maintenance teams. It enables facilities managers to assign tasks to technicians via a mobile app, schedule preventive maintenance, and manage assets and inventory in one platform. With real-time updates and reporting, it supports efficient dispatch operations for small to mid-sized organizations.
Pros
- Intuitive interface with quick setup and minimal training needed
- Strong mobile app for on-the-go technician dispatching and updates
- Affordable pricing with unlimited work orders and users in higher tiers
Cons
- Reporting capabilities lack advanced customization and depth
- Limited native integrations compared to enterprise competitors
- No offline functionality in the mobile app for remote areas
Best For
Small to mid-sized facilities or property management teams seeking simple, cost-effective work order dispatching and technician management.
Pricing
Tiered plans starting at $197/month (Basic, up to 5 users), $397/month (Standard, up to 10 users), $597/month (Premium, up to 20 users), with custom Enterprise options.
eMaint
enterpriseFlexible enterprise CMMS with customizable dispatch workflows, mobile access, and reporting for maintenance operations.
Drag-and-drop visual scheduler for intuitive work order dispatching and resource allocation
eMaint is a cloud-based CMMS platform that excels in maintenance dispatch by enabling work order creation, technician assignment, and real-time tracking through its mobile app. It supports preventive maintenance scheduling, asset management, and inventory control, allowing dispatchers to optimize workflows with customizable forms and dashboards. The software provides robust reporting to analyze dispatch efficiency and downtime, making it suitable for streamlining field service operations.
Pros
- Highly customizable without coding for tailored dispatch workflows
- Strong mobile app with offline capabilities for technicians
- Comprehensive reporting and analytics for dispatch optimization
Cons
- Pricing is quote-based and can be expensive for small teams
- Steeper learning curve for advanced customizations
- Limited out-of-box integrations with some third-party tools
Best For
Mid-sized manufacturing, facilities, or fleet management teams needing flexible, mobile-first maintenance dispatching.
Pricing
Custom quote-based pricing; typically starts at $60/user/month for basic plans, scaling with modules and users.
Service Fusion
enterpriseCloud-based field service software for job dispatching, scheduling, GPS tracking, and automated customer notifications.
Visual dispatch board with live GPS tracking and automated route optimization
Service Fusion is an all-in-one field service management platform tailored for maintenance and service businesses, focusing on efficient dispatching, scheduling, and job management. It enables real-time technician dispatching via a drag-and-drop interface, GPS tracking, and mobile app access for on-the-go updates, signatures, and invoicing. The software also integrates CRM, inventory tracking, and accounting tools to streamline end-to-end operations for maintenance teams.
Pros
- Powerful drag-and-drop dispatch board for quick scheduling
- Robust mobile app with GPS tracking and real-time updates
- Seamless integrations with QuickBooks and other accounting software
Cons
- Pricing can be steep for small teams without scaling discounts
- Advanced features locked behind higher-tier plans
- Steeper learning curve for non-tech-savvy users
Best For
Medium-sized maintenance service providers needing integrated dispatching, scheduling, and CRM for field operations.
Pricing
Custom quote-based pricing, starting around $195/month for basic plans, up to $349+ per user/month for enterprise features.
Conclusion
The reviewed tools offer powerful solutions for maintenance dispatch, with UpKeep leading as the top choice, its mobile-first design and real-time features excelling in facilities management. ServiceTitan and Jobber follow strongly, providing end-to-end tools and streamlined scheduling to suit varied needs, while all showcased platforms enhance efficiency through work order management and technician tracking. Together, they highlight the versatility of modern maintenance software in optimizing operations.
For teams aiming to elevate their dispatch process, UpKeep—our top-ranked tool—stands out as a reliable starting point to streamline workflows and boost performance, with alternatives like ServiceTitan and Jobber available for specific requirements.
Tools Reviewed
All tools were independently evaluated for this comparison