Top 10 Best Mailroom Tracking Software of 2026

PackageX is a leading mailroom tracking software that fully digitizes package management, replacing paper slips with QR code-based digital passes for seamless receiving, notification, and pickup. It integrates with major carriers, supports self-service kiosks and mobile apps for contactless delivery, and provides advanced analytics for optimizing mailroom operations. Ideal for high-volume environments like offices, campuses, and warehouses, it streamlines workflows and reduces errors significantly.

Dyad ParcelTrax is a robust mailroom tracking software that automates package intake, sorting, and delivery processes through barcode scanning and real-time visibility. It integrates seamlessly with major carriers like UPS, FedEx, DHL, and USPS, enabling automated tracking updates and notifications. The platform offers employee self-service portals, detailed reporting, and workflow automation to minimize errors and improve efficiency in high-volume environments.

Condor eTrax is a robust mailroom tracking software designed for large organizations, campuses, and enterprises to manage incoming, outgoing, interoffice mail, packages, and even assets like keys. It leverages barcode scanning for quick item logging, provides real-time status updates, and sends automated notifications to recipients via email or SMS. The platform offers customizable workflows, detailed reporting, and analytics to optimize mailroom efficiency and reduce lost items.

Envoy Packages is a cloud-based mailroom management tool that digitizes package logging, tracking, and delivery notifications for modern offices. Mailroom staff use a mobile app or iPad kiosk to scan and log incoming packages, triggering instant alerts to recipients via email, Slack, SMS, or Microsoft Teams. It provides real-time dashboards, searchability, and analytics to minimize lost packages and streamline operations, often integrated with Envoy's visitor management system.

Package Messenger is a cloud-based mailroom tracking software tailored for multifamily housing, campuses, and offices, enabling efficient package logging, digital slip generation, and resident notifications via SMS, email, or app. It features a self-service resident portal for tracking and pickup using QR codes or PINs, along with staff kiosks for quick check-ins. The platform integrates with major carriers to automate updates and reduce manual errors in high-volume mailrooms.

Parcel Pending is a package management platform tailored for multifamily properties, offices, universities, and corporate mailrooms, offering real-time tracking of incoming parcels from major carriers. It features automated notifications via mobile app, SMS, or email, self-service kiosks for pickup, and comprehensive dashboards for mailroom staff to manage inventory and audits. The software aims to reduce theft, streamline operations, and improve resident or employee satisfaction in high-volume delivery environments.

Proxyclick is primarily a visitor management platform with integrated mailroom and delivery tracking capabilities, allowing staff to log incoming packages via mobile apps or kiosks. It enables automated notifications to recipients through email, SMS, or the employee portal, along with digital sign-off and basic tracking. While effective for basic package handling, it lacks deep specialization in mail sorting, bulk mail processing, or extensive carrier integrations compared to dedicated mailroom tools.

VisitUs is a cloud-based visitor management system that can be adapted for mailroom tracking, allowing delivery personnel to check in via kiosks or apps to log incoming packages and mail. It automates notifications to recipients, generates digital records, and provides reporting on deliveries for compliance and auditing. While not a dedicated mailroom solution, it integrates package tracking seamlessly with visitor management for streamlined front-desk operations.

Greetly is a kiosk-based software primarily designed for visitor management, but it includes package and delivery logging features suitable for basic mailroom tracking. Users can log incoming mail and packages via an iPad interface, print labels or badges, and send automated notifications to recipients through email, SMS, or integrations like Slack and Microsoft Teams. It streamlines simple delivery handoffs in office settings but lacks advanced inventory or barcode-based sorting capabilities found in dedicated mailroom tools.

SwipedOn is a visitor management platform that can be adapted for basic mailroom tracking by using tablet-based kiosks for package recipient sign-ins and digital logging. It enables photo capture, host notifications via email or SMS, and basic reporting on pickups, but lacks specialized mail handling tools like barcode scanning or postal integrations. While intuitive for quick setups, it's not optimized for high-volume mailrooms dealing with sorting, tracking numbers, or compliance requirements.