Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform for managing clinical, financial, and operational workflows in long-term and post-acute care.
- 2#2: MatrixCare - Integrated EHR solution providing care coordination, billing, and analytics for skilled nursing and senior living facilities.
- 3#3: American HealthTech - Full-suite software for electronic health records, payroll, and compliance in long-term care providers.
- 4#4: SigmaCare - Cloud-based EHR system designed to optimize documentation, MDS, and regulatory reporting for nursing homes.
- 5#5: Netsmart - myUnity platform delivering EHR and care management for post-acute and human services organizations.
- 6#6: Eldermark - All-in-one platform for resident management, billing, and care planning in assisted living communities.
- 7#7: Sentrics - Cloud operations platform enhancing resident engagement, staffing, and compliance in senior living.
- 8#8: Yardi Senior Living - Property management software handling leasing, accounting, and operations for senior housing operators.
- 9#9: RealPage Senior Living - Integrated management platform for marketing, leasing, and resident services in senior living properties.
- 10#10: Caremerge - Unified communication and workflow tool for care teams and families in senior care settings.
We evaluated these tools based on feature depth, usability, reliability, and value, ensuring they excel across clinical, administrative, and compliance requirements for diverse long-term care settings.
Comparison Table
This comparison table equips readers to assess long term care software by exploring key tools like PointClickCare, MatrixCare, and American HealthTech, along with others. It compares features, usability, and practical value, helping identify the best fit for diverse care environments.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform for managing clinical, financial, and operational workflows in long-term and post-acute care. | enterprise | 9.4/10 | 9.6/10 | 7.8/10 | 8.7/10 |
| 2 | MatrixCare Integrated EHR solution providing care coordination, billing, and analytics for skilled nursing and senior living facilities. | enterprise | 8.9/10 | 9.4/10 | 7.8/10 | 8.2/10 |
| 3 | American HealthTech Full-suite software for electronic health records, payroll, and compliance in long-term care providers. | enterprise | 8.3/10 | 8.7/10 | 7.8/10 | 8.1/10 |
| 4 | SigmaCare Cloud-based EHR system designed to optimize documentation, MDS, and regulatory reporting for nursing homes. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | Netsmart myUnity platform delivering EHR and care management for post-acute and human services organizations. | enterprise | 8.3/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 6 | Eldermark All-in-one platform for resident management, billing, and care planning in assisted living communities. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 7 | Sentrics Cloud operations platform enhancing resident engagement, staffing, and compliance in senior living. | specialized | 7.8/10 | 8.2/10 | 8.5/10 | 7.4/10 |
| 8 | Yardi Senior Living Property management software handling leasing, accounting, and operations for senior housing operators. | enterprise | 8.3/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 9 | RealPage Senior Living Integrated management platform for marketing, leasing, and resident services in senior living properties. | enterprise | 7.6/10 | 8.2/10 | 7.1/10 | 7.4/10 |
| 10 | Caremerge Unified communication and workflow tool for care teams and families in senior care settings. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 7.6/10 |
Comprehensive cloud-based EHR platform for managing clinical, financial, and operational workflows in long-term and post-acute care.
Integrated EHR solution providing care coordination, billing, and analytics for skilled nursing and senior living facilities.
Full-suite software for electronic health records, payroll, and compliance in long-term care providers.
Cloud-based EHR system designed to optimize documentation, MDS, and regulatory reporting for nursing homes.
myUnity platform delivering EHR and care management for post-acute and human services organizations.
All-in-one platform for resident management, billing, and care planning in assisted living communities.
Cloud operations platform enhancing resident engagement, staffing, and compliance in senior living.
Property management software handling leasing, accounting, and operations for senior housing operators.
Integrated management platform for marketing, leasing, and resident services in senior living properties.
Unified communication and workflow tool for care teams and families in senior care settings.
PointClickCare
enterpriseComprehensive cloud-based EHR platform for managing clinical, financial, and operational workflows in long-term and post-acute care.
Unified cloud platform with AI-powered predictive analytics for care optimization and revenue cycle management
PointClickCare is a comprehensive cloud-based EHR and management platform tailored for long-term care, skilled nursing, senior living, and post-acute facilities. It integrates clinical documentation, financial management, billing, care planning, and analytics to streamline operations and ensure regulatory compliance. With robust interoperability, real-time reporting, and AI-driven insights, it supports over 27,000 facilities in delivering high-quality resident care.
Pros
- All-in-one platform integrating clinical, financial, and operational workflows
- Superior interoperability with EHRs, labs, and pharmacies
- Advanced analytics, AI insights, and compliance tools for MDS and PDPM
Cons
- Steep learning curve and complex interface for new users
- High implementation costs and customized pricing
- Occasional performance lags during peak usage
Best For
Large multi-facility long-term care providers needing a scalable, integrated EHR and financial solution.
Pricing
Custom enterprise pricing based on facility size and modules; typically $100-$250 per bed/month with setup fees.
MatrixCare
enterpriseIntegrated EHR solution providing care coordination, billing, and analytics for skilled nursing and senior living facilities.
MatrixConnect interoperability hub enabling seamless data exchange across EHRs, labs, and payers for true care continuum integration
MatrixCare is a comprehensive electronic health record (EHR) platform tailored for long-term and post-acute care providers, including skilled nursing facilities, assisted living communities, and home health agencies. It offers integrated modules for clinical documentation, MDS assessments, billing, medication management, compliance reporting, and care coordination. The software emphasizes interoperability via standards like HL7 and FHIR, real-time analytics, and mobile point-of-care access to improve resident outcomes and operational efficiency.
Pros
- Extensive feature set with deep LTC-specific tools like automated MDS and eMAR
- Strong interoperability and compliance support (e.g., PDPM, HIPAA)
- Advanced analytics and dashboards for quality metrics and revenue cycle management
Cons
- Steep learning curve and dated interface in some modules
- High implementation costs and lengthy onboarding process
- Customization requires vendor support, leading to dependency
Best For
Mid-to-large long-term care facilities requiring a scalable, all-in-one EHR with robust financial and regulatory capabilities.
Pricing
Custom quote-based pricing; typically $50,000–$250,000+ annually depending on facility size, users, and modules selected.
American HealthTech
enterpriseFull-suite software for electronic health records, payroll, and compliance in long-term care providers.
Advanced MDS/RAI automation with built-in case-mix optimization for maximizing reimbursements
American HealthTech (AHT) offers CareConnect, a comprehensive software suite designed specifically for long-term care providers including skilled nursing facilities, assisted living, and group homes. It integrates electronic health records (EHR), financial management, billing, payroll, MDS/RAI coding, point-of-care documentation, and resident assessment tools into a unified platform. This solution emphasizes regulatory compliance, reimbursement optimization, and operational efficiency for post-acute care environments.
Pros
- Robust integration of clinical, financial, and operational modules for streamlined workflows
- Strong MDS/RAI and reimbursement tools tailored to LTC regulations
- Proven reliability with decades of experience and dedicated support for large facilities
Cons
- User interface feels dated compared to modern cloud-native competitors
- Steep learning curve during initial implementation and training
- Limited advanced mobile and telehealth capabilities
Best For
Mid-to-large skilled nursing facilities needing integrated financial and clinical tools with strong reimbursement focus.
Pricing
Custom pricing based on facility size and modules; typically includes implementation fees plus $50-100 per bed/month subscriptions.
SigmaCare
enterpriseCloud-based EHR system designed to optimize documentation, MDS, and regulatory reporting for nursing homes.
PDPM Optimizer for real-time reimbursement accuracy and revenue cycle management
SigmaCare is a cloud-based electronic health record (EHR) platform tailored for long-term care facilities, including skilled nursing, assisted living, and post-acute care settings. It provides comprehensive tools for clinical documentation, MDS 3.0 assessments, care planning, eMAR (electronic medication administration), billing, and regulatory compliance. The software emphasizes interoperability with other systems and offers real-time analytics to optimize resident care and operational efficiency.
Pros
- Robust LTC-specific features like PDPM optimization and MDS automation
- Strong interoperability and mobile point-of-care access
- Comprehensive reporting and compliance tools
Cons
- Steep learning curve for new users requiring extensive training
- Custom pricing can be costly for smaller facilities
- Occasional reports of slow customer support response times
Best For
Mid-to-large skilled nursing facilities needing an integrated EHR for clinical, financial, and regulatory workflows.
Pricing
Custom quote based on facility size, beds, and modules; typically $10-20 per resident/month plus implementation fees.
Netsmart
enterprisemyUnity platform delivering EHR and care management for post-acute and human services organizations.
Advanced MatrixCare analytics for real-time quality measure tracking and predictive care insights
Netsmart provides comprehensive EHR and management software for long-term care facilities through platforms like MatrixCare and CareConnect, streamlining clinical documentation, MDS assessments, billing, and care planning. It supports skilled nursing facilities, assisted living, and post-acute care with features for regulatory compliance, revenue cycle management, and interoperability across care settings. The solution emphasizes data-driven insights to improve resident outcomes and operational efficiency.
Pros
- Strong regulatory compliance tools including automated MDS 3.0 and RAI
- Integrated revenue cycle and billing management
- Scalable for multi-facility enterprises with robust interoperability
Cons
- Complex implementation and onboarding process
- Steep learning curve for non-technical staff
- Premium pricing without transparent public quotes
Best For
Mid-to-large long-term care providers needing an enterprise-grade, compliant EHR with full operational integration.
Pricing
Custom quote-based; modular pricing typically $600-$1,200 per bed/month depending on features and scale.
Eldermark
specializedAll-in-one platform for resident management, billing, and care planning in assisted living communities.
Unified resident journey platform that connects sales leads directly to clinical care records without data silos
Eldermark is a cloud-based platform tailored for senior living communities, integrating sales, marketing, resident care, and operations management into a unified system. It provides CRM tools for lead tracking, electronic health records for care planning and documentation, point-of-care modules, billing, and analytics to support assisted living, memory care, and independent living facilities. The software emphasizes a seamless resident journey from inquiry to long-term care.
Pros
- Comprehensive integration of sales CRM and clinical EHR
- Modern, mobile-friendly interface with real-time data access
- Strong analytics and reporting for operational insights
Cons
- Pricing can be steep for smaller facilities
- Occasional learning curve for advanced clinical features
- Limited native integrations with some legacy accounting systems
Best For
Mid-to-large senior living operators seeking an all-in-one platform to manage the full resident lifecycle.
Pricing
Custom subscription pricing based on beds/residents and modules selected; typically $6-12 per resident per month.
Sentrics
specializedCloud operations platform enhancing resident engagement, staffing, and compliance in senior living.
Universal Integration Platform that connects seamlessly with virtually any EHR/EMR, enabling bi-directional data flow without custom coding
Sentrics offers a specialized suite of resident monitoring and nurse call solutions tailored for long-term care facilities, featuring wireless pendants, fall detection, wander management, and incontinence monitoring. The platform emphasizes real-time alerting, staff workflow optimization, and seamless integrations with major EHR/EMR systems like PointClickCare and MatrixCare. It leverages hardware-software synergy to enhance resident safety while providing actionable analytics for care management.
Pros
- Robust real-time alerting with wireless pendants reduces response times significantly
- Strong integrations with leading EHR systems for streamlined workflows
- Easy installation and scalability without extensive wiring
Cons
- Limited scope beyond monitoring and alerting; lacks full EHR or billing capabilities
- Hardware dependency increases upfront costs
- Customization can require professional services
Best For
Long-term care facilities prioritizing resident safety monitoring and quick staff response over comprehensive administrative software.
Pricing
Custom quote-based pricing starting around $10-20 per bed/month plus one-time hardware costs; scales with facility size and modules.
Yardi Senior Living
enterpriseProperty management software handling leasing, accounting, and operations for senior housing operators.
Integrated clinical EHR with automated billing and regulatory compliance tracking in a single platform
Yardi Senior Living is a comprehensive, cloud-based property management platform tailored for senior living communities, including assisted living, memory care, and long-term care facilities. It provides end-to-end functionality for resident management, clinical documentation, billing, accounting, CRM, and compliance reporting. The software excels in scalability for multi-site operators, with mobile apps for staff and residents enhancing accessibility and efficiency.
Pros
- All-in-one integration of operations, clinical care, finance, and marketing tools
- Robust scalability and customization for large multi-property portfolios
- Advanced analytics, reporting, and compliance features for long-term care regulations
Cons
- Steep learning curve due to extensive feature set and complex interface
- Lengthy and costly implementation process
- Premium pricing may not suit smaller facilities
Best For
Enterprise-level senior living operators with multiple properties seeking a fully integrated platform for long-term care management.
Pricing
Custom quote-based pricing; modular subscriptions typically range from $5-15 per unit/month plus one-time implementation fees starting at $50,000+.
RealPage Senior Living
enterpriseIntegrated management platform for marketing, leasing, and resident services in senior living properties.
YieldStar revenue management system for real-time pricing optimization
RealPage Senior Living is a comprehensive property management platform tailored for senior housing operators, including assisted living and independent living communities within the long-term care spectrum. It provides tools for leasing, resident billing, maintenance management, marketing automation, and revenue optimization to streamline operations and maximize occupancy. While strong in business operations, it offers limited clinical features compared to dedicated EHR systems for skilled nursing facilities.
Pros
- Advanced revenue management with AI-driven dynamic pricing
- Integrated marketing and lead management tools
- Scalable for multi-property portfolios with robust reporting
Cons
- Steep learning curve for new users
- Limited depth in clinical care planning and EHR functionalities
- High implementation and customization costs
Best For
Mid-to-large senior living operators prioritizing revenue optimization and property management over in-depth clinical documentation.
Pricing
Custom enterprise pricing, typically $5-15 per unit/month depending on modules and property size; requires quote.
Caremerge
specializedUnified communication and workflow tool for care teams and families in senior care settings.
Family Portal with two-way communication, photo sharing, and care plan access
Caremerge is an all-in-one platform tailored for senior living and long-term care communities, streamlining resident care management, staff coordination, and family engagement. It provides tools for clinical documentation, personalized care plans, activity scheduling, and billing, while featuring a robust family portal for real-time updates and communication. The software integrates operational workflows to enhance efficiency in assisted living, memory care, and skilled nursing facilities.
Pros
- Strong family engagement portal for transparent communication
- Comprehensive care planning and documentation tools
- Integrated billing and staffing modules reduce administrative burden
Cons
- Pricing can be higher for smaller facilities
- Some advanced integrations require custom setup
- Occasional reports of mobile app glitches
Best For
Mid-sized senior living operators prioritizing family involvement and streamlined clinical workflows.
Pricing
Custom quote-based pricing, typically $12-25 per resident/month depending on features and community size.
Conclusion
The top tools in long-term care software, including PointClickCare, MatrixCare, and American HealthTech, address diverse needs such as clinical workflows, care coordination, and compliance. PointClickCare stands out as the leading choice for its comprehensive cloud-based platform, though MatrixCare and American HealthTech offer robust alternatives with strengths in integration and full-suite solutions, respectively. These options reflect the evolving demands of modern long-term care, proving that the right software can significantly enhance efficiency and service quality.
Don’t miss the opportunity to streamline your facility’s operations—explore PointClickCare today to experience a unified, user-friendly platform designed to elevate care and simplify management.
Tools Reviewed
All tools were independently evaluated for this comparison