Quick Overview
- 1#1: UKG Pro - AI-powered workforce management platform for advanced labor forecasting, scheduling, and compliance across enterprises.
- 2#2: WorkForce Software - Enterprise-grade solution for labor planning, predictive scheduling, and workforce optimization with real-time analytics.
- 3#3: Deputy - Comprehensive scheduling app with labor forecasting, demand-based planning, and automated shift filling for hourly teams.
- 4#4: When I Work - Employee scheduling software featuring labor forecasting, shift trades, and time-off management for modern teams.
- 5#5: 7shifts - Restaurant-specific labor planning tool with sales forecasting, automated scheduling, and cost control features.
- 6#6: Workforce.com - All-in-one platform for labor management including scheduling, forecasting, and compliance for frontline workers.
- 7#7: Homebase - Free scheduling and time tracking tool with basic labor forecasting for small businesses and hourly teams.
- 8#8: Connecteam - Mobile-first employee app with scheduling, forecasting, and task management for efficient labor planning.
- 9#9: Sling - Team scheduling software with labor cost tracking, shift templates, and availability-based planning.
- 10#10: Fourth - Hospitality workforce management with labor forecasting, scheduling, and operations integration.
Tools were selected based on feature breadth, user experience, technical performance, and value proposition, ensuring a ranking that balances functionality with accessibility for varied labor management requirements.
Comparison Table
Explore the range of labor planning software with this comparison table, featuring tools like UKG Pro, WorkForce Software, Deputy, When I Work, 7shifts, and more. Here, you’ll discover key features, operational strengths, and suitability for different business needs to guide your decision-making. Whether serving retail, hospitality, or other sectors, this guide simplifies identifying the tool that aligns with your unique requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | UKG Pro AI-powered workforce management platform for advanced labor forecasting, scheduling, and compliance across enterprises. | enterprise | 9.5/10 | 9.8/10 | 8.2/10 | 9.1/10 |
| 2 | WorkForce Software Enterprise-grade solution for labor planning, predictive scheduling, and workforce optimization with real-time analytics. | enterprise | 8.9/10 | 9.4/10 | 8.1/10 | 8.5/10 |
| 3 | Deputy Comprehensive scheduling app with labor forecasting, demand-based planning, and automated shift filling for hourly teams. | specialized | 8.7/10 | 8.9/10 | 9.1/10 | 8.4/10 |
| 4 | When I Work Employee scheduling software featuring labor forecasting, shift trades, and time-off management for modern teams. | specialized | 8.6/10 | 8.8/10 | 9.2/10 | 8.3/10 |
| 5 | 7shifts Restaurant-specific labor planning tool with sales forecasting, automated scheduling, and cost control features. | specialized | 8.4/10 | 8.7/10 | 9.0/10 | 8.1/10 |
| 6 | Workforce.com All-in-one platform for labor management including scheduling, forecasting, and compliance for frontline workers. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 7 | Homebase Free scheduling and time tracking tool with basic labor forecasting for small businesses and hourly teams. | other | 8.1/10 | 8.0/10 | 9.0/10 | 8.5/10 |
| 8 | Connecteam Mobile-first employee app with scheduling, forecasting, and task management for efficient labor planning. | specialized | 8.3/10 | 8.2/10 | 9.2/10 | 8.4/10 |
| 9 | Sling Team scheduling software with labor cost tracking, shift templates, and availability-based planning. | specialized | 8.1/10 | 7.7/10 | 9.3/10 | 9.5/10 |
| 10 | Fourth Hospitality workforce management with labor forecasting, scheduling, and operations integration. | specialized | 7.8/10 | 8.5/10 | 7.0/10 | 7.2/10 |
AI-powered workforce management platform for advanced labor forecasting, scheduling, and compliance across enterprises.
Enterprise-grade solution for labor planning, predictive scheduling, and workforce optimization with real-time analytics.
Comprehensive scheduling app with labor forecasting, demand-based planning, and automated shift filling for hourly teams.
Employee scheduling software featuring labor forecasting, shift trades, and time-off management for modern teams.
Restaurant-specific labor planning tool with sales forecasting, automated scheduling, and cost control features.
All-in-one platform for labor management including scheduling, forecasting, and compliance for frontline workers.
Free scheduling and time tracking tool with basic labor forecasting for small businesses and hourly teams.
Mobile-first employee app with scheduling, forecasting, and task management for efficient labor planning.
Team scheduling software with labor cost tracking, shift templates, and availability-based planning.
Hospitality workforce management with labor forecasting, scheduling, and operations integration.
UKG Pro
enterpriseAI-powered workforce management platform for advanced labor forecasting, scheduling, and compliance across enterprises.
AI-powered predictive labor forecasting that dynamically adjusts schedules based on historical data, demand patterns, and external factors like weather or events
UKG Pro is an enterprise-grade human capital management (HCM) platform with robust labor planning capabilities, enabling organizations to forecast labor demand, optimize scheduling, and manage workforce costs effectively. It leverages AI and machine learning for predictive analytics, shift optimization, and compliance with labor regulations across global operations. The solution integrates seamlessly with timekeeping, payroll, and talent management modules for end-to-end workforce visibility.
Pros
- Advanced AI-driven forecasting and scheduling optimization reduce labor costs by up to 10-15%
- Comprehensive compliance tools for union rules, fatigue management, and global regulations
- Scalable for enterprises with multi-location, 24/7 operations and real-time analytics
Cons
- Steep learning curve and complex interface for non-technical users
- Lengthy implementation process, often 6-12 months for full deployment
- Premium pricing may not suit small to mid-sized businesses
Best For
Large enterprises with complex, global workforces requiring sophisticated labor forecasting and optimization.
Pricing
Quote-based pricing; typically $25-60 per employee per month for workforce management modules, depending on customization and scale.
WorkForce Software
enterpriseEnterprise-grade solution for labor planning, predictive scheduling, and workforce optimization with real-time analytics.
Predictive Intelligence engine for real-time labor demand forecasting and automated schedule optimization
WorkForce Software offers a comprehensive workforce management platform focused on labor planning, including advanced forecasting, scheduling optimization, and real-time analytics to align workforce with demand. It supports enterprises in industries like retail, healthcare, and manufacturing by automating shift planning, ensuring compliance, and minimizing labor costs through AI-driven insights. The solution integrates seamlessly with ERP and HCM systems for holistic workforce visibility.
Pros
- AI-powered demand forecasting and scheduling optimization for precise labor planning
- Robust compliance and fatigue management tools tailored for regulated industries
- Scalable for global enterprises with multi-location support and deep integrations
Cons
- High implementation costs and lengthy setup for complex deployments
- Steep learning curve for non-technical users
- Pricing lacks transparency with custom quotes only
Best For
Large enterprises with complex, 24/7 operations requiring enterprise-grade labor forecasting and optimization.
Pricing
Custom enterprise pricing via quote; typically starts at $100,000+ annually based on workforce size and modules.
Deputy
specializedComprehensive scheduling app with labor forecasting, demand-based planning, and automated shift filling for hourly teams.
Automated scheduling driven by sales data forecasting and wage compliance alerts
Deputy is a workforce management platform tailored for shift-based industries, providing robust labor planning tools including drag-and-drop scheduling, demand forecasting, and labor costing. It streamlines shift creation, employee availability management, and overtime alerts to optimize staffing levels and reduce costs. The software also supports time tracking, task assignments, and integrations with payroll and POS systems for seamless operations.
Pros
- Intuitive drag-and-drop scheduling with real-time updates
- Strong mobile app for employee self-service and manager oversight
- Demand forecasting and labor costing for precise planning
Cons
- Pricing per active user can escalate for large teams
- Advanced reporting lacks depth compared to enterprise rivals
- Some integrations require higher-tier plans
Best For
Shift-based businesses in retail, hospitality, or healthcare seeking flexible scheduling and cost-effective labor optimization.
Pricing
Starts at $3.50 per active user/month (billed annually) for Essentials; higher plans up to $6+ with enterprise custom pricing.
When I Work
specializedEmployee scheduling software featuring labor forecasting, shift trades, and time-off management for modern teams.
Labor Optimizer that automatically generates schedules balancing forecasted demand, labor budgets, and employee preferences
When I Work is a cloud-based workforce management platform specializing in employee scheduling, time tracking, and labor forecasting for shift-based businesses. It enables managers to create optimized schedules using demand forecasting tools that analyze historical data, sales projections, and employee availability. The software also supports shift trading, mobile time clocks, and team communication to improve operational efficiency and reduce labor costs.
Pros
- Intuitive drag-and-drop scheduling with auto-optimization
- Strong mobile app for employees to view shifts, trade, and clock in/out
- Effective labor forecasting based on sales data and historical trends
Cons
- Pricing scales quickly with active users for larger teams
- Limited advanced analytics compared to enterprise tools
- Customer support response times can vary
Best For
Small to mid-sized shift-based businesses in retail, hospitality, or healthcare needing simple, mobile-first labor planning.
Pricing
Free for basic use (up to 75 schedules/month); Standard at $2/active user/month; Advanced at $4/active user/month (billed annually).
7shifts
specializedRestaurant-specific labor planning tool with sales forecasting, automated scheduling, and cost control features.
AI-powered labor forecasting that pulls real-time sales data from POS integrations to predict staffing needs accurately
7shifts is a restaurant-focused labor management platform that streamlines employee scheduling, time tracking, and cost control. It uses sales forecasting and historical data to predict labor needs, auto-generate optimized schedules, and enable shift trades among staff. The software integrates with numerous POS systems for real-time data, helping restaurants minimize overtime and maintain profitability.
Pros
- Intuitive drag-and-drop scheduling with auto-optimization
- Robust labor forecasting tied to POS sales data
- Strong mobile app for employee self-service and communication
Cons
- Limited customization in reporting for advanced users
- Best suited for restaurants, less flexible for other industries
- Higher-tier plans needed for multi-location advanced features
Best For
Restaurant owners and managers of single or multi-location operations seeking to optimize scheduling and control labor costs.
Pricing
Starts at $29.99 per location/month (Essential), $49.99 (Pro), $79.99 (Complete); free trial available, scales with locations.
Workforce.com
specializedAll-in-one platform for labor management including scheduling, forecasting, and compliance for frontline workers.
AI-powered demand forecasting that uses historical sales, weather, and events to predict staffing needs precisely
Workforce.com is a comprehensive workforce management platform tailored for shift-based industries like retail, hospitality, and healthcare. It specializes in labor planning with AI-powered demand forecasting, automated scheduling, and real-time shift optimization to minimize overstaffing and overtime costs. The software integrates time tracking, payroll processing, and compliance tools into a single mobile-first interface for managers and frontline workers.
Pros
- Robust AI-driven forecasting and auto-scheduling for accurate labor planning
- Seamless integration of scheduling, time tracking, and payroll
- Strong compliance features for breaks, overtime, and labor laws
Cons
- Pricing scales quickly for larger teams or advanced features
- Initial setup can be complex for non-tech-savvy users
- Limited customization in lower-tier plans
Best For
Mid-sized businesses in shift-heavy industries needing integrated forecasting, scheduling, and compliance tools.
Pricing
Custom quote-based pricing starting around $3-5 per active user/month for core plans, with Essentials, Plus, and Enterprise tiers.
Homebase
otherFree scheduling and time tracking tool with basic labor forecasting for small businesses and hourly teams.
Sales-driven labor forecasting that automatically suggests optimal staffing levels based on historical sales data
Homebase is a comprehensive workforce management platform tailored for small to medium-sized businesses, focusing on employee scheduling, time tracking, and team communication. It enables labor planning through drag-and-drop scheduling, sales-based forecasting to predict staffing needs, and automated shift reminders. Additional tools include PTO management, hiring integrations, and performance insights, making it a one-stop solution for hourly workforces in retail, hospitality, and services.
Pros
- Intuitive drag-and-drop scheduling with mobile access for employees
- Sales forecasting and labor cost tracking to optimize staffing
- Free plan available for single-location businesses with core features
Cons
- Advanced analytics and custom reporting limited to higher tiers
- Integration options are basic compared to enterprise tools
- Occasional mobile app performance issues during peak usage
Best For
Small businesses with hourly workers in retail or hospitality needing affordable, user-friendly scheduling and forecasting without complex setup.
Pricing
Free for one location (basic features); Essentials $29.99/location/month (up to 20 employees); Premium $59.99+/location/month with advanced forecasting.
Connecteam
specializedMobile-first employee app with scheduling, forecasting, and task management for efficient labor planning.
Smart Scheduler that automatically generates optimized schedules based on employee availability, skills, and overtime rules
Connecteam is an all-in-one employee management platform tailored for frontline and deskless workers, with strong scheduling and time tracking capabilities for effective labor planning. It allows managers to create drag-and-drop schedules based on employee availability, skills, and labor forecasts, while integrating time clocking, shift trades, and notifications. Beyond planning, it includes communication tools, task assignment, and performance tracking to streamline workforce operations.
Pros
- Intuitive drag-and-drop scheduling with real-time availability matching
- Mobile-first design perfect for frontline teams with GPS time tracking
- Cost-effective with a free plan and scalable pricing
Cons
- Limited advanced labor forecasting and demand-based predictive analytics
- Some premium features like custom reports locked behind higher plans
- Desktop interface is secondary to the mobile app
Best For
Small to mid-sized businesses in retail, hospitality, or field services needing straightforward, mobile-centric scheduling and basic labor management.
Pricing
Free for up to 10 users; paid plans start at $29/month for 30 users (Basic), $49/month (Advanced), $99/month (Expert), plus $0.50-$1.80 per additional user.
Sling
specializedTeam scheduling software with labor cost tracking, shift templates, and availability-based planning.
Completely free core scheduling for unlimited employees at a single location
Sling is an employee scheduling and labor management platform designed for shift-based businesses, enabling managers to create schedules, track time, manage shift trades, and communicate with teams via mobile apps. It offers tools for collecting availability, labor cost tracking, overtime alerts, and basic forecasting to optimize workforce planning. Primarily targeted at small to medium-sized operations in retail, restaurants, and services, it emphasizes simplicity and cost-effectiveness.
Pros
- Generous free plan with unlimited users for single locations
- Intuitive drag-and-drop scheduling and mobile-first design
- Integrated time tracking, messaging, and shift trade features
Cons
- Limited advanced labor forecasting and predictive analytics
- Fewer integrations and reporting depth than enterprise tools
- Multi-location support requires paid upgrade
Best For
Small to medium businesses in hourly shift industries like restaurants and retail needing simple, affordable labor scheduling.
Pricing
Free for unlimited users at one location; Standard plan ~$2/active user/month; Premium ~$4/active user/month (billed annually).
Fourth
specializedHospitality workforce management with labor forecasting, scheduling, and operations integration.
AI-powered labor forecasting that directly integrates real-time POS sales data for precise staffing predictions
Fourth is a workforce management platform tailored for hospitality and retail industries, specializing in labor planning through sales-driven forecasting and automated scheduling. It integrates with POS systems to predict staffing needs based on historical data, real-time sales, and demand patterns, helping businesses optimize labor costs while ensuring compliance. Additional features include time tracking, shift management, and employee self-service portals for a holistic approach to workforce optimization.
Pros
- Powerful sales-integrated labor forecasting for accurate demand prediction
- Robust integrations with POS and payroll systems
- Comprehensive compliance and analytics tools for cost control
Cons
- Steep learning curve due to complex enterprise interface
- Pricing is high and geared toward large operations
- Limited flexibility for non-hospitality/retail sectors
Best For
Enterprise-level hospitality and retail chains seeking data-driven labor optimization to minimize costs.
Pricing
Custom enterprise pricing via quote; typically starts at $5,000+/month for mid-sized operations with per-location fees.
Conclusion
The review highlights a range of labor planning tools, each offering unique strengths, but top honors go to UKG Pro, a leader in AI-driven forecasting and enterprise scalability. WorkForce Software and Deputy follow closely, standing out as exceptional alternatives for distinct needs such as real-time analytics or demand-based scheduling. Ultimately, the best choice depends on team size and operational priorities, but all top tools simplify scheduling and boost efficiency.
To elevate your labor planning, start with UKG Pro to harness its advanced capabilities, or explore WorkForce Software and Deputy for tailored solutions—taking the guesswork out of scheduling and ensuring optimal workforce performance.
Tools Reviewed
All tools were independently evaluated for this comparison