Quick Overview
- 1#1: SolarWinds - Delivers comprehensive IT infrastructure monitoring and customizable reporting dashboards for network, server, and application performance.
- 2#2: Splunk - Offers powerful log analytics and real-time reporting for IT security, operations, and observability across hybrid environments.
- 3#3: Datadog - Provides unified monitoring and analytics with advanced dashboards and reporting for cloud-native IT infrastructure.
- 4#4: New Relic - Enables full-stack observability with AI-driven insights and customizable reporting for applications and infrastructure.
- 5#5: Dynatrace - Delivers AI-powered observability and automated reporting for IT performance across cloud and on-premises systems.
- 6#6: ServiceNow - Provides IT service management reporting and performance analytics with interactive dashboards for ITSM workflows.
- 7#7: Sumo Logic - Offers cloud-native log management and analytics with machine learning-driven reporting for IT operations and security.
- 8#8: LogicMonitor - Automates IT monitoring and delivers pre-built reports and dashboards for hybrid infrastructure visibility.
- 9#9: ManageEngine OpManager - Monitors networks, servers, and applications with built-in reporting tools for IT performance and capacity planning.
- 10#10: PRTG Network Monitor - Provides sensor-based monitoring and easy-to-use maps and reports for IT network and bandwidth management.
Tools were selected based on rigorous evaluation of feature breadth, user experience, reliability, and value, ensuring alignment with the varied needs of IT professionals.
Comparison Table
Effective IT reporting software is vital for monitoring, analyzing, and optimizing infrastructure performance. This comparison table evaluates leading tools such as SolarWinds, Splunk, Datadog, New Relic, Dynatrace, and more, examining key features, capabilities, and use cases to guide readers toward the most suitable solution.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | SolarWinds Delivers comprehensive IT infrastructure monitoring and customizable reporting dashboards for network, server, and application performance. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.9/10 |
| 2 | Splunk Offers powerful log analytics and real-time reporting for IT security, operations, and observability across hybrid environments. | enterprise | 9.2/10 | 9.8/10 | 7.4/10 | 8.1/10 |
| 3 | Datadog Provides unified monitoring and analytics with advanced dashboards and reporting for cloud-native IT infrastructure. | enterprise | 9.1/10 | 9.4/10 | 7.8/10 | 8.2/10 |
| 4 | New Relic Enables full-stack observability with AI-driven insights and customizable reporting for applications and infrastructure. | enterprise | 8.7/10 | 9.3/10 | 7.9/10 | 8.1/10 |
| 5 | Dynatrace Delivers AI-powered observability and automated reporting for IT performance across cloud and on-premises systems. | enterprise | 8.6/10 | 9.4/10 | 7.2/10 | 8.0/10 |
| 6 | ServiceNow Provides IT service management reporting and performance analytics with interactive dashboards for ITSM workflows. | enterprise | 8.2/10 | 9.1/10 | 6.8/10 | 7.4/10 |
| 7 | Sumo Logic Offers cloud-native log management and analytics with machine learning-driven reporting for IT operations and security. | enterprise | 8.2/10 | 8.9/10 | 7.4/10 | 7.7/10 |
| 8 | LogicMonitor Automates IT monitoring and delivers pre-built reports and dashboards for hybrid infrastructure visibility. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 9 | ManageEngine OpManager Monitors networks, servers, and applications with built-in reporting tools for IT performance and capacity planning. | enterprise | 8.1/10 | 8.3/10 | 7.9/10 | 8.5/10 |
| 10 | PRTG Network Monitor Provides sensor-based monitoring and easy-to-use maps and reports for IT network and bandwidth management. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
Delivers comprehensive IT infrastructure monitoring and customizable reporting dashboards for network, server, and application performance.
Offers powerful log analytics and real-time reporting for IT security, operations, and observability across hybrid environments.
Provides unified monitoring and analytics with advanced dashboards and reporting for cloud-native IT infrastructure.
Enables full-stack observability with AI-driven insights and customizable reporting for applications and infrastructure.
Delivers AI-powered observability and automated reporting for IT performance across cloud and on-premises systems.
Provides IT service management reporting and performance analytics with interactive dashboards for ITSM workflows.
Offers cloud-native log management and analytics with machine learning-driven reporting for IT operations and security.
Automates IT monitoring and delivers pre-built reports and dashboards for hybrid infrastructure visibility.
Monitors networks, servers, and applications with built-in reporting tools for IT performance and capacity planning.
Provides sensor-based monitoring and easy-to-use maps and reports for IT network and bandwidth management.
SolarWinds
enterpriseDelivers comprehensive IT infrastructure monitoring and customizable reporting dashboards for network, server, and application performance.
Orion Platform's cross-module reporting engine that correlates data from network, server, app, and security tools into unified, actionable insights.
SolarWinds is a leading IT management platform renowned for its comprehensive monitoring and reporting capabilities across networks, servers, applications, and security. It enables IT teams to create highly customizable reports, dashboards, and alerts using tools like SolarWinds Report Writer and the Orion Platform. The software provides real-time insights, historical trending, and automated report scheduling to streamline IT operations and decision-making.
Pros
- Highly customizable reports and dashboards with drag-and-drop builders
- Deep integration across SolarWinds modules for unified IT visibility
- Advanced scheduling, exporting, and sharing options for reports
Cons
- Steep learning curve for advanced customization
- High cost scales quickly with additional modules and scale
- Resource-intensive deployment for large environments
Best For
Enterprise IT teams managing complex, hybrid infrastructures who need robust, automated reporting and analytics.
Pricing
Quote-based subscription pricing; starts at ~$2,000/year per node/module, scales to tens of thousands for full enterprise suites.
Splunk
enterpriseOffers powerful log analytics and real-time reporting for IT security, operations, and observability across hybrid environments.
Search Processing Language (SPL) enabling complex, ad-hoc queries on petabyte-scale machine data in real-time
Splunk is a powerful platform primarily used for searching, monitoring, and analyzing machine-generated data from IT infrastructure, applications, and security events. It excels in IT reporting by providing real-time dashboards, automated alerts, advanced analytics, and customizable reports to track performance, detect issues, and ensure compliance. With its scalable architecture, Splunk handles massive volumes of logs and metrics, making it a go-to solution for enterprise-level IT operations and observability.
Pros
- Exceptional real-time data ingestion and analytics capabilities
- Highly customizable dashboards and reporting tools
- Robust integrations with IT ecosystems like AWS, Azure, and ServiceNow
Cons
- Steep learning curve due to complex Search Processing Language (SPL)
- High pricing scales rapidly with data volume
- Resource-intensive deployment requiring significant hardware
Best For
Enterprise IT teams managing large-scale, complex environments needing advanced monitoring and reporting.
Pricing
Usage-based subscription starting at ~$1,800/month for 1GB/day ingest in Splunk Cloud; custom enterprise licensing for on-premises.
Datadog
enterpriseProvides unified monitoring and analytics with advanced dashboards and reporting for cloud-native IT infrastructure.
Watchdog AI, which automatically detects anomalies, correlates events across metrics/logs/traces, and provides root cause analysis.
Datadog is a comprehensive cloud monitoring and observability platform that excels in IT reporting by providing real-time metrics, logs, traces, and customizable dashboards for infrastructure, applications, and security. It enables IT teams to generate detailed reports on performance, uptime, resource utilization, and anomalies through advanced analytics and alerting. With over 500 integrations, it unifies data from multi-cloud and hybrid environments into actionable insights.
Pros
- Extensive integrations with 500+ tools for unified IT reporting
- Highly customizable dashboards and real-time visualizations
- Scalable AI-driven analytics and anomaly detection
Cons
- Steep learning curve for complex setups
- High costs that scale with usage and hosts
- Pricing can be unpredictable for growing environments
Best For
Mid-to-large enterprises with complex, multi-cloud IT infrastructures needing scalable observability and reporting.
Pricing
Usage-based; starts at $15/host/month for infrastructure Pro, $31/host for APM, plus costs for logs ($0.10/GB) and custom enterprise plans.
New Relic
enterpriseEnables full-stack observability with AI-driven insights and customizable reporting for applications and infrastructure.
Applied Intelligence for AI-driven anomaly detection, root cause analysis, and proactive incident management
New Relic is a leading observability platform that delivers full-stack visibility into applications, infrastructure, cloud services, and user experiences through real-time monitoring and analytics. It enables IT teams to generate comprehensive reports on performance metrics, error rates, latency, and resource utilization via customizable dashboards and automated insights. With AI-driven anomaly detection and extensive integrations, it supports proactive IT reporting and incident resolution across hybrid environments.
Pros
- Full-stack observability correlating apps, infra, and user data
- AI-powered insights and automated reporting
- Extensive integrations with 500+ tools and services
Cons
- Steep learning curve for complex customizations
- Usage-based pricing can escalate quickly at scale
- Overwhelming data volume without proper filtering
Best For
Mid-to-large enterprises requiring deep, real-time IT performance reporting and observability across distributed systems.
Pricing
Freemium with usage-based billing ($0.30-$0.75/GB ingested); Standard ($49/user/month), Pro ($75/user/month), and Enterprise plans available.
Dynatrace
enterpriseDelivers AI-powered observability and automated reporting for IT performance across cloud and on-premises systems.
Davis Causal AI for automated, context-aware root cause detection in reports
Dynatrace is a leading AI-powered observability platform that delivers comprehensive IT reporting through full-stack monitoring of applications, infrastructure, cloud services, and user experiences. It provides real-time dashboards, automated insights, and root cause analysis via its Davis AI engine, enabling IT teams to generate detailed performance reports and predictive analytics. As an IT reporting solution, it excels in correlating metrics, logs, traces, and events into actionable visualizations for enterprise-scale environments.
Pros
- AI-driven root cause analysis and automated reporting insights
- Unified dashboards for metrics, logs, traces, and synthetics
- Scalable full-stack observability with auto-instrumentation
Cons
- High cost for smaller organizations
- Steep learning curve for non-experts
- Complex setup for basic reporting needs
Best For
Enterprise IT teams managing complex, hybrid cloud environments requiring deep observability and advanced reporting.
Pricing
Usage-based pricing starting at ~$0.04/GB ingested or $21/host/month; custom enterprise plans common.
ServiceNow
enterpriseProvides IT service management reporting and performance analytics with interactive dashboards for ITSM workflows.
Performance Analytics with multidimensional indicators and breakdown sources for drill-down insights into IT metrics
ServiceNow is a robust cloud-based platform primarily known for IT service management (ITSM), offering powerful reporting and analytics through its Performance Analytics and Reporting modules. It enables users to build interactive dashboards, scorecards, and custom reports drawing from vast IT operational data like incidents, changes, and SLAs. Ideal for enterprises, it provides real-time insights, predictive analytics, and visualizations to optimize IT performance and decision-making.
Pros
- Highly customizable dashboards and advanced analytics with predictive capabilities
- Deep integration with ITSM data for comprehensive IT insights
- Real-time reporting and mobile accessibility
Cons
- Steep learning curve requiring specialized training
- Prohibitively expensive for small to mid-sized organizations
- Overly complex for users seeking standalone reporting tools
Best For
Large enterprises with mature ITSM processes needing integrated, enterprise-grade IT reporting and analytics.
Pricing
Subscription-based enterprise pricing; starts at ~$100/user/month but typically $10,000+ annually for full reporting features, customized per deployment.
Sumo Logic
enterpriseOffers cloud-native log management and analytics with machine learning-driven reporting for IT operations and security.
Machine learning-powered anomaly detection and root cause analysis on streaming log data
Sumo Logic is a cloud-native platform specializing in log management, security analytics, and observability for IT environments. It ingests, searches, and analyzes massive volumes of machine data from infrastructure, applications, and cloud services to generate real-time insights and reports. Key capabilities include customizable dashboards, anomaly detection via machine learning, and compliance reporting, making it suitable for monitoring IT operations at scale.
Pros
- Powerful real-time search and analytics engine handles petabyte-scale data
- Extensive integrations with cloud providers and IT tools
- Built-in ML for anomaly detection and predictive insights
Cons
- Steep learning curve for Sumo Logic Query Language (SLQL)
- Consumption-based pricing can escalate quickly with high data volumes
- Dashboard customization lacks some drag-and-drop simplicity
Best For
Mid-to-large enterprises with complex, high-volume IT environments needing advanced log-based reporting and observability.
Pricing
Free tier available; paid plans are consumption-based starting at ~$3/GB ingested per month, with Essentials, Enterprise, and custom tiers.
LogicMonitor
enterpriseAutomates IT monitoring and delivers pre-built reports and dashboards for hybrid infrastructure visibility.
Grail AI for automated anomaly detection, root cause analysis, and predictive insights directly embedded in reports
LogicMonitor is a SaaS-based IT monitoring and observability platform that delivers comprehensive visibility into infrastructure, applications, and cloud environments through real-time data collection and analytics. Its reporting features include customizable dashboards, scheduled PDF/CSV exports, executive summaries, and trend analysis to help IT teams generate actionable insights on performance, availability, and capacity. With AIOps integration via Grail, it automates anomaly detection and root cause analysis, making it suitable for proactive IT reporting in complex hybrid setups.
Pros
- Extensive library of pre-built reports and LogicModules for quick setup
- Powerful dashboards with drill-down analytics and real-time visualization
- Seamless integrations with ITSM, cloud providers, and alerting tools
Cons
- Steep learning curve for custom configurations and advanced reporting
- Pricing scales expensively with device/data point volume
- Limited options for non-enterprise users or simple reporting needs
Best For
Mid-to-large enterprises managing hybrid IT environments that require advanced, scalable reporting and observability.
Pricing
Consumption-based pricing starting at ~$19/device/month (minimums apply); custom enterprise quotes often range from $5,000-$50,000+/month based on scale.
ManageEngine OpManager
enterpriseMonitors networks, servers, and applications with built-in reporting tools for IT performance and capacity planning.
Business Views for mapping IT infrastructure to business services with correlated reporting and impact analysis
ManageEngine OpManager is a robust network monitoring and management tool that delivers comprehensive IT infrastructure oversight, including real-time performance tracking for devices, servers, and applications. Its reporting module generates detailed availability, performance, bandwidth utilization, and custom reports with visualizations like charts and dashboards. It supports automated scheduling, PDF/CSV exports, and SLA compliance tracking, making it suitable for IT teams focused on proactive monitoring and reporting.
Pros
- Wide range of pre-built report templates for network health, performance, and capacity planning
- Customizable dashboards and scheduled report delivery for efficient IT insights
- Strong multi-vendor device support and integration with other ManageEngine tools
Cons
- User interface can feel cluttered and dated for beginners
- Advanced analytics and BI features are limited compared to dedicated reporting platforms
- Scalability may require add-ons for very large enterprise environments
Best For
Mid-sized IT teams managing network infrastructure who need reliable performance and availability reporting with minimal customization.
Pricing
Free for up to 10 devices; paid plans start at $245/year for 10 devices, scaling per monitored device (Standard, Professional, Enterprise editions).
PRTG Network Monitor
specializedProvides sensor-based monitoring and easy-to-use maps and reports for IT network and bandwidth management.
Sensor-based reporting with over 300 pre-built report templates for detailed historical analysis and custom metrics
PRTG Network Monitor is an all-in-one IT infrastructure monitoring solution from Paessler that uses a sensor-based architecture to track networks, servers, devices, bandwidth, and applications in real-time. It excels in generating detailed reports on performance metrics, uptime, traffic analysis, and alerts, with options for customization, scheduling, and export to PDF or HTML. While primarily a monitoring tool, its robust reporting capabilities make it suitable for IT teams needing historical data insights and compliance documentation.
Pros
- Extensive library of over 250 sensors for comprehensive monitoring and reporting
- Customizable dashboards, maps, and automated report scheduling
- Auto-discovery feature simplifies initial setup and ongoing management
Cons
- Sensor-based licensing model becomes expensive as monitoring scales
- Can be resource-intensive on the hosting server for large deployments
- User interface feels dated and has a learning curve for advanced configurations
Best For
IT administrators in mid-sized organizations needing integrated network monitoring with strong reporting for performance analysis and troubleshooting.
Pricing
Free edition for up to 100 sensors; paid licenses start at $1,899 for 500 sensors, scaling to $15,000+ for unlimited, plus 30% annual maintenance.
Conclusion
Among the reviewed tools, SolarWinds leads as the top choice, offering comprehensive IT infrastructure monitoring and customizable reporting dashboards. Splunk and Datadog follow, with Splunk excelling in log analytics and real-time security insights, and Datadog delivering unified cloud-native monitoring. Each tool brings unique strengths, but SolarWinds emerges as the most versatile for broad infrastructure needs.
Ready to enhance your IT reporting? Explore SolarWinds to streamline monitoring, tailor insights, and keep your systems performing at their best.
Tools Reviewed
All tools were independently evaluated for this comparison