Quick Overview
- 1#1: NinjaOne - All-in-one remote monitoring and management platform for IT teams to monitor, manage, and automate endpoints across networks.
- 2#2: Atera - AI-powered RMM software that provides unlimited remote monitoring, ticketing, and automation for MSPs and IT pros.
- 3#3: ConnectWise Automate - Comprehensive RMM tool offering remote monitoring, scripting, patching, and automation for managed service providers.
- 4#4: Kaseya VSA - Robust remote monitoring and management solution with endpoint management, antivirus, and patch management features.
- 5#5: Syncro - Affordable all-in-one RMM and PSA platform for small to medium MSPs with monitoring, ticketing, and remote access.
- 6#6: Pulseway - Real-time remote monitoring and management tool with mobile alerts, automation, and multi-platform support.
- 7#7: SolarWinds N-central - Scalable RMM platform for monitoring and managing IT infrastructure, endpoints, and networks remotely.
- 8#8: Datto RMM - Cloud-based RMM solution providing device monitoring, patching, remote control, and site management.
- 9#9: SuperOps.ai - AI-enhanced RMM and PSA platform combining monitoring, automation, and helpdesk for modern IT management.
- 10#10: ITarian - Free and paid RMM software for remote monitoring, patch management, antivirus, and endpoint protection.
These tools were chosen and ranked based on core factors like feature depth (including automation, patching, and multi-platform compatibility), usability, reliability, and overall value, ensuring they meet the diverse needs of IT professionals and managed service providers.
Comparison Table
In modern IT management, efficient remote monitoring software is key to optimizing system performance and supporting distributed teams. This comparison table features tools like NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, Syncro, and more, helping readers assess features, pricing, and usability to identify the best solution for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne All-in-one remote monitoring and management platform for IT teams to monitor, manage, and automate endpoints across networks. | enterprise | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | Atera AI-powered RMM software that provides unlimited remote monitoring, ticketing, and automation for MSPs and IT pros. | enterprise | 9.2/10 | 9.1/10 | 9.4/10 | 8.9/10 |
| 3 | ConnectWise Automate Comprehensive RMM tool offering remote monitoring, scripting, patching, and automation for managed service providers. | enterprise | 8.5/10 | 9.2/10 | 7.4/10 | 8.1/10 |
| 4 | Kaseya VSA Robust remote monitoring and management solution with endpoint management, antivirus, and patch management features. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | Syncro Affordable all-in-one RMM and PSA platform for small to medium MSPs with monitoring, ticketing, and remote access. | enterprise | 8.7/10 | 8.5/10 | 9.2/10 | 9.3/10 |
| 6 | Pulseway Real-time remote monitoring and management tool with mobile alerts, automation, and multi-platform support. | enterprise | 8.6/10 | 9.2/10 | 8.3/10 | 8.0/10 |
| 7 | SolarWinds N-central Scalable RMM platform for monitoring and managing IT infrastructure, endpoints, and networks remotely. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 8 | Datto RMM Cloud-based RMM solution providing device monitoring, patching, remote control, and site management. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 9 | SuperOps.ai AI-enhanced RMM and PSA platform combining monitoring, automation, and helpdesk for modern IT management. | enterprise | 8.6/10 | 8.8/10 | 8.5/10 | 9.0/10 |
| 10 | ITarian Free and paid RMM software for remote monitoring, patch management, antivirus, and endpoint protection. | enterprise | 7.6/10 | 7.4/10 | 7.2/10 | 8.9/10 |
All-in-one remote monitoring and management platform for IT teams to monitor, manage, and automate endpoints across networks.
AI-powered RMM software that provides unlimited remote monitoring, ticketing, and automation for MSPs and IT pros.
Comprehensive RMM tool offering remote monitoring, scripting, patching, and automation for managed service providers.
Robust remote monitoring and management solution with endpoint management, antivirus, and patch management features.
Affordable all-in-one RMM and PSA platform for small to medium MSPs with monitoring, ticketing, and remote access.
Real-time remote monitoring and management tool with mobile alerts, automation, and multi-platform support.
Scalable RMM platform for monitoring and managing IT infrastructure, endpoints, and networks remotely.
Cloud-based RMM solution providing device monitoring, patching, remote control, and site management.
AI-enhanced RMM and PSA platform combining monitoring, automation, and helpdesk for modern IT management.
Free and paid RMM software for remote monitoring, patch management, antivirus, and endpoint protection.
NinjaOne
enterpriseAll-in-one remote monitoring and management platform for IT teams to monitor, manage, and automate endpoints across networks.
Lightning-fast, hardware-accelerated remote desktop access for instant troubleshooting without VPN dependencies
NinjaOne is a leading remote monitoring and management (RMM) platform tailored for IT teams and MSPs, offering real-time device monitoring, automated patching, and remote access across Windows, macOS, and Linux endpoints. It enables proactive issue detection through customizable alerts, scripting automation, and comprehensive reporting to minimize downtime and streamline operations. With integrated patch management and software deployment, NinjaOne empowers users to maintain security and compliance efficiently in diverse IT environments.
Pros
- Ultra-responsive real-time monitoring and alerting
- Powerful automation scripting and patch management
- Intuitive dashboard with seamless multi-platform support
Cons
- Pricing scales better for larger deployments
- Advanced scripting may require initial learning
- Limited native support for mobile devices
Best For
MSPs and enterprise IT teams managing large fleets of endpoints seeking robust, scalable RMM.
Pricing
Per-device pricing starting at $3-$5/month per endpoint (billed annually), with volume discounts and custom quotes for enterprises.
Atera
enterpriseAI-powered RMM software that provides unlimited remote monitoring, ticketing, and automation for MSPs and IT pros.
AI Copilot for automated scripting, ticket resolution, and proactive issue detection
Atera is a comprehensive cloud-based Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs), combining remote monitoring, patch management, ticketing, scripting, and automation into a single intuitive dashboard. It supports unlimited endpoints per technician, enabling scalable monitoring without per-device costs. The platform leverages AI for proactive alerts, automated scripting, and technician assistance, streamlining IT operations for SMBs and enterprises.
Pros
- Unlimited endpoints per technician for excellent scalability
- Integrated all-in-one platform with AI-powered automation and scripting
- User-friendly interface with quick deployment and minimal setup
Cons
- Per-technician pricing can be costly for small teams with few techs
- Advanced reporting and customization options are somewhat limited
- Occasional delays in customer support response times
Best For
MSPs and IT teams seeking an all-in-one, scalable RMM solution with strong automation for managing multiple clients efficiently.
Pricing
Pay-per-technician model starting at $129/month (Pro plan) up to $169/month (Enterprise), with unlimited endpoints and devices.
ConnectWise Automate
enterpriseComprehensive RMM tool offering remote monitoring, scripting, patching, and automation for managed service providers.
Advanced scripting engine with over 500 pre-built scripts and custom automation workflows for highly tailored IT management
ConnectWise Automate is a robust Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs) to monitor, automate, and manage IT environments across endpoints, servers, and networks. It provides real-time alerts, automated patching, scripting, and remote control capabilities to enable proactive maintenance and issue resolution. Integrated with the ConnectWise ecosystem, it streamlines workflows from monitoring to ticketing and PSA tools.
Pros
- Extensive automation and scripting engine for custom workflows
- Comprehensive monitoring and patching across multi-OS environments
- Seamless integration with ConnectWise Manage and other PSA tools
Cons
- Steep learning curve due to complex interface
- Outdated UI that feels clunky compared to modern competitors
- Pricing can escalate quickly for larger deployments
Best For
MSPs and IT teams requiring deep automation, scripting, and tight integration with ConnectWise PSA for scaled remote management.
Pricing
Subscription-based starting at ~$1.50 per device/month (billed annually), with tiered plans and custom quotes for technicians/endpoints; additional fees for advanced modules.
Kaseya VSA
enterpriseRobust remote monitoring and management solution with endpoint management, antivirus, and patch management features.
Powerful Live Processes and Procedure Automation for custom scripting and workflow orchestration
Kaseya VSA is a robust Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs) and IT departments, enabling centralized monitoring of endpoints, servers, and networks. It provides automated patching, scripting, antivirus management, ticketing, and remote access capabilities to streamline IT operations. With strong automation and scalability, it's designed for handling diverse client environments efficiently.
Pros
- Comprehensive all-in-one RMM suite with advanced patching and automation
- Scalable for large MSP deployments with multi-tenant support
- Seamless integration with Datto RMM and backup solutions
Cons
- Steep learning curve and outdated interface in some areas
- Pricing can be expensive for smaller businesses or low-volume users
- Occasional reliability issues with agent connectivity and updates
Best For
Managed Service Providers (MSPs) and mid-to-large IT teams managing hundreds of endpoints across multiple clients.
Pricing
Subscription-based starting at ~$2-3 per endpoint/month (billed annually), with tiered plans and add-ons for premium features; custom quotes required.
Syncro
enterpriseAffordable all-in-one RMM and PSA platform for small to medium MSPs with monitoring, ticketing, and remote access.
Seamless integration of RMM with built-in PSA ticketing and automated billing/invoicing in one platform
Syncro is an all-in-one Remote Monitoring and Management (RMM) platform designed for Managed Service Providers (MSPs), combining monitoring, alerting, patch management, remote access, scripting, and automation tools. It integrates PSA ticketing, billing, and invoicing into a single dashboard, streamlining IT service delivery for small to mid-sized teams. The platform emphasizes ease of use and affordability, allowing unlimited endpoints per technician.
Pros
- All-in-one RMM, PSA, and billing integration
- Intuitive, modern interface with strong mobile app support
- Unlimited endpoints and competitive per-user pricing
Cons
- Reporting and analytics lack depth compared to enterprise tools
- Scalability challenges for very large MSPs
- Fewer third-party integrations than top competitors
Best For
Small to medium-sized MSPs seeking an affordable, unified platform for remote monitoring and client management without needing multiple tools.
Pricing
Starts at $129 per technician per month (billed annually) for unlimited endpoints, including all RMM, PSA, and billing features.
Pulseway
enterpriseReal-time remote monitoring and management tool with mobile alerts, automation, and multi-platform support.
Real-time mobile push notifications for proactive, on-the-go issue resolution
Pulseway is a robust remote monitoring and management (RMM) platform designed for IT teams and MSPs, offering real-time monitoring of servers, workstations, networks, and applications across Windows, Linux, macOS, and mobile devices. It provides instant push notifications, remote access, automated patching, scripting, and performance analytics through an intuitive dashboard accessible via web, desktop, or mobile apps. The tool excels in proactive issue detection and resolution, helping prevent downtime with customizable alerts and automation workflows.
Pros
- Real-time push notifications to mobile devices for instant alerts
- Powerful automation scripting and patching capabilities
- Cross-platform support with a unified dashboard
Cons
- Pricing scales quickly for large deployments
- Steeper learning curve for advanced scripting
- Reporting features lack depth compared to top competitors
Best For
Managed service providers (MSPs) and mid-sized IT teams seeking mobile-first remote monitoring and automation.
Pricing
Team plan starts at $1.30/endpoint/month (billed annually, min 100 endpoints); Enterprise at $2.56/endpoint/month with advanced features; 14-day free trial.
SolarWinds N-central
enterpriseScalable RMM platform for monitoring and managing IT infrastructure, endpoints, and networks remotely.
Advanced policy-based automation for proactive, endpoint-agnostic management across hybrid environments.
SolarWinds N-central is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT departments. It offers real-time monitoring of devices, servers, and networks, along with automated patching, scripting, alerting, and ticketing capabilities to proactively manage IT environments. The multi-tenant architecture enables efficient oversight of multiple clients from a single dashboard, supporting scalability across thousands of endpoints.
Pros
- Extensive monitoring for hardware, software, and performance metrics
- Powerful automation engine for patching, scripting, and maintenance tasks
- Strong multi-tenant support ideal for MSPs managing diverse clients
Cons
- Steep learning curve and complex interface for new users
- Higher pricing that may not suit small IT teams
- Occasional reports of UI sluggishness with large deployments
Best For
Managed Service Providers (MSPs) and mid-to-large IT teams needing scalable, multi-client remote monitoring and automation.
Pricing
Subscription-based, tiered pricing (Pro, Plus, Elite) starting at ~$1.49 per device/month (billed annually), with costs scaling by features and endpoint volume.
Datto RMM
enterpriseCloud-based RMM solution providing device monitoring, patching, remote control, and site management.
Sequenced Jobs for complex, multi-step automations that run reliably across devices
Datto RMM, now part of Kaseya, is a robust remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams. It provides real-time device monitoring, automated patching for OS and third-party apps, remote access, scripting, and alerting to proactively manage endpoints across Windows, macOS, and Linux. With strong integration into the Kaseya ecosystem, it supports scalable deployments and custom automation workflows.
Pros
- Powerful automation with reusable components and sequenced jobs
- Comprehensive patch management including third-party software
- Scalable monitoring for thousands of endpoints with detailed reporting
Cons
- Steeper learning curve for complex scripting and jobs
- Pricing can escalate quickly for smaller MSPs with add-ons
- UI feels dated compared to newer competitors
Best For
Mid-sized MSPs and IT service providers seeking advanced automation and reliable patching for diverse endpoint fleets.
Pricing
Per-device subscription starting at ~$2/device/month (annual billing), with tiered plans like Essentials and Professional; custom quotes for large volumes.
SuperOps.ai
enterpriseAI-enhanced RMM and PSA platform combining monitoring, automation, and helpdesk for modern IT management.
AI Co-Pilot for intelligent alerting, root cause analysis, and automated remediation suggestions
SuperOps.ai is a unified Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs), combining remote monitoring, automated patching, alerting, and scripting capabilities with integrated PSA tools like ticketing and billing. It leverages AI for proactive insights, anomaly detection, and workflow automation to minimize downtime and optimize IT operations. The platform emphasizes a single-pane-of-glass interface to reduce tool sprawl and enhance efficiency for remote IT management.
Pros
- Unified RMM and PSA in one platform reduces tool sprawl
- AI-driven insights and automation for proactive monitoring
- Competitive pricing with strong value for small to mid-sized MSPs
Cons
- Relatively new entrant with fewer integrations than established competitors
- Advanced customization options are still evolving
- Mobile app lacks some desktop feature parity
Best For
Small to mid-sized MSPs seeking an affordable, all-in-one RMM solution with AI enhancements to streamline remote monitoring and management.
Pricing
Starts at $79 per technician/month for core RMM, $99 for Pro (includes PSA), billed annually with a 14-day free trial.
ITarian
enterpriseFree and paid RMM software for remote monitoring, patch management, antivirus, and endpoint protection.
Free forever tier for up to 50 endpoints, providing enterprise-grade RMM at zero cost for small operations
ITarian is a cloud-based Remote Monitoring and Management (RMM) platform tailored for IT service providers and MSPs, offering real-time device monitoring, automated alerting, remote access, patch management, antivirus, and backup services. It supports multi-tenant environments with white-labeling options and integrates with popular PSA tools like ConnectWise. The platform stands out for its scalability from small deployments to larger enterprises, emphasizing automation and centralized management to reduce IT workload.
Pros
- Generous free tier for up to 50 endpoints with full RMM features
- Unlimited technicians and white-labeling for MSPs
- Integrated antivirus, patching, and backup in one platform
Cons
- Reporting and dashboard customization lack depth compared to leaders
- Mobile app is basic with limited functionality
- Advanced automation scripting requires more effort than competitors
Best For
Small to mid-sized MSPs and IT teams seeking affordable, all-in-one RMM without high upfront costs.
Pricing
Free for up to 50 endpoints; Pro RMM at $1.29/endpoint/month (billed annually), with add-ons for AV ($0.80/endpoint) and backup ($2.49/endpoint).
Conclusion
Across the reviewed tools, the landscape of remote monitoring and management is rich with options, each offering distinct strengths. At the pinnacle, NinjaOne claims the top spot, renowned for its all-in-one capabilities that streamline IT operations for diverse teams. Atera and ConnectWise Automate follow as standout alternatives, with Atera impressing through AI-powered features and ConnectWise Automate excelling in comprehensive scripting and automation for managed service providers.
Don’t miss out on optimizing your IT workflow—start with NinjaOne, the top-rated tool, to experience efficient monitoring, management, and automation tailored to your needs.
Tools Reviewed
All tools were independently evaluated for this comparison