Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform offering endpoint monitoring, patching, remote access, and automation for IT teams and MSPs.
- 2#2: Atera - All-in-one RMM and PSA solution with AI-powered remote monitoring, ticketing, and automation for MSPs.
- 3#3: ConnectWise Automate - Comprehensive RMM tool providing remote monitoring, scripting, patching, and endpoint management for IT service providers.
- 4#4: Kaseya VSA - Powerful RMM platform with remote control, monitoring, patching, and cybersecurity features for IT management.
- 5#5: Datto RMM - Modern RMM solution for real-time monitoring, automation, remote access, and endpoint security.
- 6#6: Syncro - Affordable all-in-one RMM and PSA platform with remote access, monitoring, and billing for small MSPs.
- 7#7: Pulseway - Real-time RMM tool with mobile-first notifications, remote control, and automation for proactive IT management.
- 8#8: SolarWinds N-central - Scalable RMM platform for network monitoring, remote support, patching, and asset management in hybrid environments.
- 9#9: Automox - Cloud-native patch management and endpoint automation platform with remote deployment capabilities.
- 10#10: ManageEngine Endpoint Central - Unified endpoint management solution for patching, software deployment, remote control, and OS imaging.
We evaluated tools based on feature completeness (including monitoring, automation, and security), reliability, user-friendliness, and overall value to ensure this ranking reflects the highest-performing solutions for IT teams and managed service providers.
Comparison Table
In the modern landscape of distributed IT environments, effective remote management software streamlines operations and enhances security. This comparison table evaluates leading tools such as NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, Datto RMM, and additional options, examining key features, pricing models, and target use cases to guide informed selections.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform offering endpoint monitoring, patching, remote access, and automation for IT teams and MSPs. | enterprise | 9.8/10 | 9.9/10 | 9.7/10 | 9.5/10 |
| 2 | Atera All-in-one RMM and PSA solution with AI-powered remote monitoring, ticketing, and automation for MSPs. | enterprise | 9.2/10 | 9.5/10 | 8.8/10 | 9.1/10 |
| 3 | ConnectWise Automate Comprehensive RMM tool providing remote monitoring, scripting, patching, and endpoint management for IT service providers. | enterprise | 8.5/10 | 9.2/10 | 6.8/10 | 8.0/10 |
| 4 | Kaseya VSA Powerful RMM platform with remote control, monitoring, patching, and cybersecurity features for IT management. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | Datto RMM Modern RMM solution for real-time monitoring, automation, remote access, and endpoint security. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.4/10 |
| 6 | Syncro Affordable all-in-one RMM and PSA platform with remote access, monitoring, and billing for small MSPs. | enterprise | 8.4/10 | 8.1/10 | 9.0/10 | 9.2/10 |
| 7 | Pulseway Real-time RMM tool with mobile-first notifications, remote control, and automation for proactive IT management. | enterprise | 8.7/10 | 8.8/10 | 9.1/10 | 8.5/10 |
| 8 | SolarWinds N-central Scalable RMM platform for network monitoring, remote support, patching, and asset management in hybrid environments. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 9 | Automox Cloud-native patch management and endpoint automation platform with remote deployment capabilities. | enterprise | 8.6/10 | 9.1/10 | 8.7/10 | 7.9/10 |
| 10 | ManageEngine Endpoint Central Unified endpoint management solution for patching, software deployment, remote control, and OS imaging. | enterprise | 8.2/10 | 8.7/10 | 7.8/10 | 8.4/10 |
Cloud-based RMM platform offering endpoint monitoring, patching, remote access, and automation for IT teams and MSPs.
All-in-one RMM and PSA solution with AI-powered remote monitoring, ticketing, and automation for MSPs.
Comprehensive RMM tool providing remote monitoring, scripting, patching, and endpoint management for IT service providers.
Powerful RMM platform with remote control, monitoring, patching, and cybersecurity features for IT management.
Modern RMM solution for real-time monitoring, automation, remote access, and endpoint security.
Affordable all-in-one RMM and PSA platform with remote access, monitoring, and billing for small MSPs.
Real-time RMM tool with mobile-first notifications, remote control, and automation for proactive IT management.
Scalable RMM platform for network monitoring, remote support, patching, and asset management in hybrid environments.
Cloud-native patch management and endpoint automation platform with remote deployment capabilities.
Unified endpoint management solution for patching, software deployment, remote control, and OS imaging.
NinjaOne
enterpriseCloud-based RMM platform offering endpoint monitoring, patching, remote access, and automation for IT teams and MSPs.
Ultra-fast, policy-driven automation engine for one-click endpoint management and remediation
NinjaOne is a top-tier remote monitoring and management (RMM) platform designed for IT teams and MSPs to oversee endpoints across Windows, macOS, and Linux devices. It provides real-time monitoring, automated patching, remote access, scripting, and alerting to minimize downtime and streamline operations. With its unified console, users can deploy policies, run diagnostics, and automate routine tasks efficiently from a single interface.
Pros
- Comprehensive feature set including automated patching, scripting, and multi-platform support
- Intuitive dashboard with rapid deployment and one-click actions
- Outstanding 24/7 support and frequent updates
Cons
- Per-device pricing can become expensive for very large deployments
- Reporting customization is somewhat limited compared to enterprise alternatives
- Advanced automation requires initial learning curve
Best For
MSPs and IT departments managing 100+ distributed endpoints seeking a powerful, all-in-one RMM solution.
Pricing
Starts at ~$4 per device/month (billed annually), with tiered plans scaling by volume; free trial available, custom enterprise quotes.
Atera
enterpriseAll-in-one RMM and PSA solution with AI-powered remote monitoring, ticketing, and automation for MSPs.
Pay-per-technician pricing with unlimited endpoints, eliminating per-device costs
Atera is a cloud-based all-in-one RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) platform tailored for MSPs and IT teams. It provides remote monitoring, access, patch management, ticketing, billing, scripting, and automation through a single dashboard. With unlimited endpoints per technician, it streamlines IT operations for multi-client environments.
Pros
- Unlimited devices per technician for scalable management
- Integrated RMM and PSA with AI-powered Copilot for automation
- Strong patch management and remote access capabilities
Cons
- Pricing scales with technicians, potentially costly for small teams
- Reporting and customization options could be more advanced
- Steeper learning curve for advanced scripting features
Best For
MSPs and mid-sized IT departments managing multiple clients who need an affordable, all-in-one platform without per-device fees.
Pricing
Pay-per-technician model starting at $129/month (Professional) up to $209/month (Enterprise), with unlimited devices and a 30-day free trial.
ConnectWise Automate
enterpriseComprehensive RMM tool providing remote monitoring, scripting, patching, and endpoint management for IT service providers.
Its robust automation scripting engine, allowing granular, custom workflows without third-party tools
ConnectWise Automate is a comprehensive Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs) and IT departments, enabling remote monitoring, automation, patching, and management of endpoints across diverse client environments. It features powerful scripting engines for custom automations, real-time alerting, remote access tools, and asset management to streamline IT operations. The software integrates seamlessly with the ConnectWise ecosystem, enhancing ticketing and PSA workflows for efficient service delivery.
Pros
- Highly advanced automation and scripting capabilities for complex workflows
- Scalable monitoring and management for thousands of endpoints
- Deep integration with ConnectWise Manage and other PSA tools
Cons
- Steep learning curve and complex setup for new users
- Outdated, clunky user interface that feels dated
- Pricing can become expensive at scale for smaller MSPs
Best For
Mid-to-large MSPs and IT teams with experienced technicians who need powerful automation for high-volume endpoint management.
Pricing
Per-endpoint pricing starting at around $1.50/device/month (billed annually), plus technician licensing fees (~$100/user/month) and optional add-ons.
Kaseya VSA
enterprisePowerful RMM platform with remote control, monitoring, patching, and cybersecurity features for IT management.
One unified agent that handles monitoring, patching, remote control, and automation without needing multiple tools
Kaseya VSA is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and enterprise IT teams, offering centralized control over endpoints, servers, and networks. It delivers automated patching, scripting, remote desktop access, asset discovery, ticketing, and antivirus integration through a single lightweight agent. The solution excels in multi-tenant environments, enabling efficient management of diverse client infrastructures with robust reporting and compliance tools.
Pros
- Powerful automation and scripting capabilities for efficient workflows
- Excellent multi-tenant support ideal for MSPs managing multiple clients
- Comprehensive patch management with automated testing and deployment
Cons
- Clunky and dated user interface requiring time to master
- High pricing with complex tiered structure
- Occasional agent stability issues in large-scale deployments
Best For
Managed Service Providers (MSPs) and mid-to-large IT departments overseeing hundreds of endpoints across multiple clients.
Pricing
Quote-based subscription starting at ~$3.50 per endpoint/month (minimums apply), with add-ons for premium features like advanced security.
Datto RMM
enterpriseModern RMM solution for real-time monitoring, automation, remote access, and endpoint security.
Advanced Component Library for unlimited, reusable automation scripts across devices
Datto RMM, now part of Kaseya, is a comprehensive remote monitoring and management (RMM) platform tailored for MSPs and IT teams to oversee endpoints across Windows, macOS, and Linux. It provides robust tools for automated patching, real-time monitoring, remote access, scripting, and software deployment to streamline IT operations. With strong integration into the Kaseya ecosystem, it supports scalable device management and proactive issue resolution.
Pros
- Powerful automation and scripting via components and jobs
- Excellent multi-OS patch management and compliance tools
- Seamless integrations with antivirus, backup, and Kaseya suite
Cons
- Steep learning curve for advanced features
- UI can feel cluttered despite recent updates
- Pricing scales better for larger deployments than small teams
Best For
MSPs and mid-to-large IT departments managing diverse endpoint fleets that prioritize automation and patching efficiency.
Pricing
Per-device subscription starting at ~$2.50/endpoint/month (billed annually), with tiered discounts for volume; custom quotes required.
Syncro
enterpriseAffordable all-in-one RMM and PSA platform with remote access, monitoring, and billing for small MSPs.
Seamless built-in PSA and billing integration directly within the RMM dashboard, eliminating the need for separate tools
Syncro is an all-in-one Remote Monitoring and Management (RMM) platform tailored for managed service providers (MSPs), integrating remote monitoring, alerting, patch management, remote access, ticketing, PSA, and billing into a single dashboard. It enables IT teams to monitor unlimited endpoints, automate routine tasks, manage client tickets, and generate invoices efficiently. Designed for simplicity, it stands out by reducing the need for multiple disparate tools, making it ideal for streamlined operations.
Pros
- All-in-one integration of RMM, PSA, and billing for simplified workflows
- Unlimited endpoints per technician, offering excellent scalability for small teams
- Intuitive interface with quick deployment and minimal training required
Cons
- Limited advanced automation and scripting compared to enterprise competitors
- Fewer third-party integrations than top-tier RMM solutions
- Reporting and analytics lack depth for complex data needs
Best For
Small to mid-sized MSPs looking for an affordable, user-friendly all-in-one RMM platform without extensive customization requirements.
Pricing
Starts at $129 per user/month (Pro plan) for unlimited devices, endpoints, and clients, with a free tier available for testing.
Pulseway
enterpriseReal-time RMM tool with mobile-first notifications, remote control, and automation for proactive IT management.
Real-time push notifications to mobile devices for instant alerts and on-the-go remediation
Pulseway is a robust remote monitoring and management (RMM) platform designed for IT teams to oversee servers, workstations, and mobile devices across Windows, macOS, Linux, and other platforms. It provides real-time monitoring, remote access, automated patching, scripting, and alerting to proactively manage IT infrastructure. The tool emphasizes mobility with push notifications and on-the-go controls via its native apps.
Pros
- Exceptional mobile app for real-time alerts and remote control
- Strong cross-platform support and automation scripting
- Affordable per-endpoint pricing with scalable plans
Cons
- Reporting features are somewhat basic compared to competitors
- Advanced customization requires scripting knowledge
- Customer support can be slower for non-enterprise users
Best For
Small to medium-sized IT teams or MSPs needing mobile-first remote management for proactive issue resolution.
Pricing
Starts at $1.30/endpoint/month for monitoring (billed annually), $3.45/endpoint/month for full RMM; free trial available.
SolarWinds N-central
enterpriseScalable RMM platform for network monitoring, remote support, patching, and asset management in hybrid environments.
Advanced automation engine with drag-and-drop workflows and scripting for highly customized, proactive device management
SolarWinds N-central is a robust remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams, offering automated monitoring, alerting, and management across endpoints, servers, networks, and virtual environments. It provides tools for patch management, remote access, antivirus integration, backup, and ticketing to enable proactive IT maintenance and issue resolution. With multi-tenant architecture, it scales efficiently for handling diverse client infrastructures while minimizing downtime.
Pros
- Comprehensive automation and scripting for custom workflows
- Strong multi-tenant support ideal for MSPs managing multiple clients
- Integrated patching, AV, and remote access tools reduce tool sprawl
Cons
- Steep learning curve and complex initial setup
- Pricing scales higher for small deployments
- User interface feels somewhat dated compared to modern competitors
Best For
Managed service providers (MSPs) and mid-to-large IT teams managing complex, multi-client environments with diverse devices.
Pricing
Quote-based; typically starts at $1.49 per device/month for standard plans, with tiers based on endpoints and add-ons.
Automox
enterpriseCloud-native patch management and endpoint automation platform with remote deployment capabilities.
Internet-native agent that enables management without VPNs or firewall changes
Automox is a cloud-based endpoint management platform specializing in automated patching, software deployment, and configuration management for Windows, macOS, and Linux devices. It allows IT teams to manage distributed fleets remotely over the internet without VPNs or on-premises infrastructure, using a lightweight agent for policy enforcement and compliance. The solution focuses on automation to reduce manual IT workloads and ensure security across remote and hybrid environments.
Pros
- Cross-platform patching automation for Windows, macOS, and Linux
- Lightweight agent deploys quickly without VPN requirements
- Robust policy-based scripting and compliance reporting
Cons
- Pricing scales per-device and can be costly for small fleets
- Lacks full remote desktop control compared to traditional RMM tools
- Advanced customization requires scripting knowledge
Best For
Mid-sized IT teams managing remote or distributed endpoints with a strong emphasis on automated patching and security compliance.
Pricing
Starts at ~$6 per endpoint/month for basic patching; advanced plans $10+ with volume discounts and custom enterprise quotes.
ManageEngine Endpoint Central
enterpriseUnified endpoint management solution for patching, software deployment, remote control, and OS imaging.
Advanced automated patch management for 850+ third-party applications with risk-based prioritization and rollback capabilities
ManageEngine Endpoint Central is a unified endpoint management (UEM) platform designed for IT teams to remotely manage desktops, servers, laptops, and mobile devices across Windows, macOS, Linux, iOS, and Android. It provides centralized patch management for over 850 third-party apps, software deployment, asset tracking, remote control, OS imaging, and security policy enforcement. The solution emphasizes automation and compliance reporting to streamline endpoint lifecycle management in enterprise environments.
Pros
- Comprehensive patch management supporting Microsoft, third-party, and custom patches with automated deployment
- Multi-platform support including desktops, mobiles, and servers with integrated remote troubleshooting
- Robust automation, scripting, and detailed reporting for efficient IT operations
Cons
- Web console can feel cluttered and overwhelming for beginners despite customization options
- Server resource requirements are high for large-scale deployments
- Customer support response times vary, with some users reporting delays
Best For
Mid-sized to large enterprises needing an all-in-one solution for patch management and endpoint security compliance.
Pricing
Free edition for up to 25 endpoints; paid Professional/Enterprise plans start at ~$1 per endpoint/month (billed annually), scaling with volume discounts for larger deployments.
Conclusion
The reviewed tools present robust options, but NinjaOne leads as the top choice, boasting a fully integrated cloud-based platform. Atera and ConnectWise Automate follow closely—Atera with its AI-powered all-in-one approach and ConnectWise Automate with its comprehensive service provider focus—offering strong alternatives for varied needs. Ultimately, the best pick hinges on specific requirements, but NinjaOne’s blend of features cements its position as a standout in remote management.
Simplify your IT workflows and boost efficiency—dive into NinjaOne today to leverage its cloud-based power, automation capabilities, and seamless endpoint management.
Tools Reviewed
All tools were independently evaluated for this comparison