Top 10 Best It Change Management Software of 2026

ServiceNow is a leading enterprise IT service management (ITSM) platform with a robust Change Management module that automates the full change lifecycle, including planning, assessment, approval, scheduling, and post-implementation review. It adheres to ITIL best practices, leverages a centralized CMDB for accurate impact analysis, and integrates AI-driven risk scoring to predict change success and minimize disruptions. This solution excels in large-scale environments by enabling CAB workflows, emergency changes, and seamless integration with incident, problem, and release management processes.

Jira Service Management (JSM) is Atlassian's powerful IT service management platform built on Jira, specializing in streamlining IT change management processes with ITIL-aligned workflows. It enables teams to assess risks, route approvals through Change Advisory Boards (CAB), schedule deployments via a change calendar, and track post-implementation reviews. Deep integrations with Atlassian tools like Jira Software, Confluence, and Insight CMDB provide holistic visibility into change impacts across IT operations and development.

BMC Helix ITSM is a comprehensive, AI-powered IT service management platform with robust change management capabilities, enabling organizations to plan, assess risks, approve, schedule, and implement IT changes in compliance with ITIL best practices. It integrates deeply with a configuration management database (CMDB) for impact analysis and leverages machine learning for predictive risk scoring and automated workflows. The solution supports hybrid and multi-cloud environments, ensuring scalability and auditability for enterprise-scale operations.

Freshservice is a cloud-based IT service management (ITSM) platform that provides comprehensive tools for IT change management, enabling teams to assess risks, schedule changes, and ensure compliance with ITIL best practices. It features customizable workflows, automated approvals via Change Advisory Board (CAB) processes, and a visual change calendar to detect collisions and manage timelines effectively. The solution integrates change management seamlessly with incident, asset, and problem management for end-to-end IT operations visibility.

ManageEngine ServiceDesk Plus is a comprehensive IT service management (ITSM) platform that includes robust change management capabilities, enabling organizations to handle change requests through a full ITIL-compliant lifecycle from planning and approval to implementation and review. It supports risk assessment, automated workflows, and CAB (Change Advisory Board) scheduling to minimize disruptions. The tool integrates with asset and configuration management for better impact analysis, making it suitable for IT teams managing complex environments.

Ivanti Service Manager is a robust IT service management (ITSM) platform that excels in change management by providing ITIL-aligned workflows for assessing, approving, and implementing changes with minimal risk. It integrates with a centralized configuration management database (CMDB) for impact analysis and offers automation tools to streamline change scheduling and deployment. The solution supports compliance reporting and analytics to track change success rates and audit trails effectively.

SysAI d is a comprehensive IT service management (ITSM) platform that includes a dedicated Change Management module for handling IT changes in alignment with ITIL best practices. It enables teams to create change requests, perform risk and impact assessments, schedule approvals via a Change Advisory Board (CAB), and track implementation with automated workflows. The solution integrates seamlessly with other ITSM processes like incident and asset management, providing end-to-end visibility to minimize disruptions and ensure compliance.

InvGate Service Desk is a versatile IT service management (ITSM) platform with dedicated change management tools that enable teams to submit, assess risks, approve, and track changes through customizable workflows. It integrates seamlessly with incident, problem, and asset management modules for a holistic view, including features like change calendars, CAB approvals, and post-implementation reviews. This makes it suitable for organizations aiming to streamline IT changes while maintaining compliance and minimizing disruptions.

HaloITSM is a cloud-based IT service management platform that provides dedicated change management tools aligned with ITIL best practices. It enables IT teams to create, assess risks, approve, implement, and review changes through customizable workflows, CAB scheduling, and automated notifications. The solution integrates change processes with incident, problem, and asset management for seamless operations.

ConnectWise Manage is a comprehensive professional services automation (PSA) platform designed primarily for managed service providers (MSPs), offering robust IT change management features within its service desk module. It enables users to create change requests, route them through approval workflows, assess risks, and track implementation while integrating with ticketing, asset management, and reporting tools. This makes it suitable for coordinating changes across IT operations, ensuring compliance and minimizing downtime in service-heavy environments.