Top 10 Best It Business Automation Software of 2026

ServiceNow is a cloud-based enterprise platform specializing in IT service management (ITSM), IT operations management (ITOM), and business process automation. It unifies workflows across IT, HR, finance, customer service, and more through its Now Platform, enabling digital transformation with low-code tools, AI-driven insights, and extensive integrations. As a leader in the Gartner Magic Quadrant, it automates incident resolution, change management, asset tracking, and predictive analytics for large-scale operations.

UiPath is a leading Robotic Process Automation (RPA) platform designed to automate repetitive, rule-based business processes across IT and enterprise applications. It provides a low-code/no-code environment for building intelligent bots, integrating AI/ML for advanced tasks like document processing and decision-making. The platform supports end-to-end automation orchestration, enabling scalable deployments from single processes to enterprise-wide transformations.

Microsoft Power Automate is a low-code platform for building automated workflows, known as flows, that connect apps, data, and services to streamline business processes. It supports cloud flows for web-based automations, desktop flows for RPA on legacy applications, and AI Builder for intelligent automation. Deeply integrated with the Microsoft ecosystem, it excels in automating repetitive IT and business tasks like approvals, data syncing, and notifications across Microsoft 365, Dynamics 365, and third-party services.

Automation Anywhere is a leading enterprise-grade Robotic Process Automation (RPA) platform that enables organizations to automate repetitive, rule-based tasks across IT and business operations using intelligent bots. It combines low-code development tools with AI capabilities like IQ Bot for processing unstructured data, supporting hyperautomation workflows that integrate with legacy systems, cloud services, and APIs. The platform is designed for scalability, offering features like centralized control via Control Room and robust security for large-scale deployments.

Workato is an enterprise-grade integration and automation platform (iPaaS) that enables businesses to connect over 1,200 applications, automate complex workflows, and orchestrate data across SaaS, cloud, and on-premise systems using low-code 'recipes.' It excels in handling high-volume, mission-critical processes with built-in AI assistance, real-time monitoring, and robust error handling. Designed for scalability, it supports enterprise security standards like SOC 2, GDPR, and air-gapped deployments, making it suitable for IT-driven business automation.

Blue Prism is a leading enterprise-grade Robotic Process Automation (RPA) platform that enables organizations to automate complex, repetitive business processes using scalable digital workers. It provides tools for designing, orchestrating, and governing automations across IT and business applications, with a strong focus on security, compliance, and scalability. Ideal for IT-driven automation, it supports integration with AI/ML for intelligent automation and offers robust analytics for process optimization.

Zapier is a no-code automation platform that connects over 7,000 apps to create automated workflows called Zaps, triggered by events in one app performing actions in others. It enables businesses to streamline repetitive IT and business processes like data syncing, notifications, and CRM updates without programming. Advanced features include multi-step Zaps, conditional logic, filters, and AI-powered tools for complex automations.

Pegasystems (Pega) is a comprehensive low-code platform designed for enterprise-grade business process management (BPM), robotic process automation (RPA), customer relationship management (CRM), and intelligent decisioning. It enables organizations to automate complex workflows, case management, and customer interactions with built-in AI and machine learning capabilities. Pega's Infinity architecture supports rapid application development, scalability, and deployment across industries like finance, healthcare, and insurance.

Appian is a low-code platform designed for building enterprise applications and automating complex business processes, combining BPM, case management, RPA, and AI capabilities. It enables rapid development of custom apps, workflows, and integrations without deep coding expertise, supporting digital transformation across IT and business teams. With strong data fabric and process mining features, it helps organizations optimize operations and make data-driven decisions.

Ansible is an open-source IT automation platform that simplifies configuration management, application deployment, intra-service orchestration, and provisioning using simple YAML-based playbooks. It operates in an agentless manner via SSH or WinRM, allowing push-based automation across diverse infrastructures without installing software on target nodes. Ansible supports infrastructure as code (IaC) principles and integrates with cloud providers, containers, and network devices, making it ideal for DevOps and IT operations in business environments.