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Business FinanceTop 10 Best Issue Software of 2026
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor picks
Three standouts derived from this page's comparison data when the live shortlist is not available yet — best choice first, then two strong alternatives.
Jira Software
Workflow Designer with conditions, validators, and post functions for granular issue control
Built for teams needing scalable issue tracking with configurable workflows and agile boards.
Linear
Custom views and filters that keep triage, planning, and execution in one place
Built for product and engineering teams running streamlined issue workflows with GitHub.
Monday.com
Automations that automatically move items, assign owners, and update fields based on rules
Built for teams needing visual issue workflows and automation without deep tracker complexity.
Comparison Table
This comparison table evaluates issue tracking and project management platforms including Jira Software, Linear, monday.com, ClickUp, Asana, and others side by side. It highlights how each tool handles core workflows such as issue creation and assignment, status tracking, collaboration, integrations, and reporting so teams can match software capabilities to delivery needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Jira Software Tracks and manages issues with customizable workflows, agile boards, and reporting for business finance delivery teams. | enterprise issue tracking | 8.6/10 | 9.0/10 | 8.1/10 | 8.7/10 |
| 2 | Linear Manages issues with fast project boards, issue linking, and automation designed for product and operations teams. | modern issue tracking | 8.5/10 | 8.8/10 | 9.1/10 | 7.6/10 |
| 3 | Monday.com Runs issue workflows using customizable boards, status automation, and reporting for finance operations and project tracking. | work management | 8.4/10 | 8.8/10 | 8.3/10 | 7.9/10 |
| 4 | ClickUp Tracks issues with tasks, custom fields, dashboards, and views that support finance project and operations management. | all-in-one work management | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 5 | Asana Manages issues as tasks and subtasks with timelines, workflows, and reporting for finance project coordination. | team collaboration | 8.3/10 | 8.6/10 | 8.2/10 | 7.9/10 |
| 6 | Trello Organizes issues on kanban boards with cards, checklists, and automation for lightweight finance tracking. | kanban issue workflow | 8.3/10 | 8.2/10 | 9.1/10 | 7.6/10 |
| 7 | Azure DevOps Boards Tracks issues with work item types, boards, backlogs, and dashboards for finance-related software and ops work. | enterprise dev ops | 7.7/10 | 8.3/10 | 7.4/10 | 7.2/10 |
| 8 | GitHub Issues Tracks issues with labels, milestones, and project boards alongside code collaboration for finance tooling teams. | developer issue tracking | 7.8/10 | 8.2/10 | 8.0/10 | 7.0/10 |
| 9 | GitLab Issues Manages issues with integrated milestones, epics, and boards inside GitLab for finance engineering workflows. | dev platform issue tracking | 8.0/10 | 8.4/10 | 7.7/10 | 7.9/10 |
| 10 | Wrike Coordinates issue-like work items with custom request forms, dashboards, and automation for finance operations. | enterprise work management | 7.7/10 | 8.0/10 | 7.2/10 | 7.8/10 |
Tracks and manages issues with customizable workflows, agile boards, and reporting for business finance delivery teams.
Manages issues with fast project boards, issue linking, and automation designed for product and operations teams.
Runs issue workflows using customizable boards, status automation, and reporting for finance operations and project tracking.
Tracks issues with tasks, custom fields, dashboards, and views that support finance project and operations management.
Manages issues as tasks and subtasks with timelines, workflows, and reporting for finance project coordination.
Organizes issues on kanban boards with cards, checklists, and automation for lightweight finance tracking.
Tracks issues with work item types, boards, backlogs, and dashboards for finance-related software and ops work.
Tracks issues with labels, milestones, and project boards alongside code collaboration for finance tooling teams.
Manages issues with integrated milestones, epics, and boards inside GitLab for finance engineering workflows.
Coordinates issue-like work items with custom request forms, dashboards, and automation for finance operations.
Jira Software
enterprise issue trackingTracks and manages issues with customizable workflows, agile boards, and reporting for business finance delivery teams.
Workflow Designer with conditions, validators, and post functions for granular issue control
Jira Software stands out for its configurable issue workflow engine that adapts to agile delivery, ITSM, and operations needs. It delivers board-based planning with Scrum and Kanban, plus robust issue tracking with custom fields, labels, and advanced search. Built-in release and dependency management support teams that need traceability from planning through delivery. Tight integrations with development tooling and automation help keep issues synced with builds, deployments, and routine process steps.
Pros
- Configurable workflows with conditions, validators, and post functions
- Scrum and Kanban boards connect planning to issue status with minimal friction
- Automation rules reduce manual triage and enforce consistent transitions
- Advanced reporting ties work items to epics, releases, and cycle time
Cons
- Workflow and permission complexity can slow setup for new projects
- Report accuracy requires disciplined issue hygiene and field usage
- Cross-team governance can become cumbersome without careful standards
Best For
Teams needing scalable issue tracking with configurable workflows and agile boards
Linear
modern issue trackingManages issues with fast project boards, issue linking, and automation designed for product and operations teams.
Custom views and filters that keep triage, planning, and execution in one place
Linear stands out with a fast, keyboard-first interface and a unified workspace for teams that track product and engineering work. It offers issue management with fast creation, flexible fields, agile views like boards and timelines, and strong issue linking across related work. Automation features such as rules and integrations connect issues to GitHub workflows. Search, reporting, and lightweight project structure support day-to-day triage and planning.
Pros
- Keyboard-first UI makes issue triage and bulk updates feel instant
- Clean boards, roadmaps, and timelines keep execution aligned to status
- Automation rules reduce manual workflow steps across linked issues
- Strong GitHub integration preserves context from pull requests to tasks
- Advanced search and filters speed root-cause and dependency tracking
Cons
- Less flexible for highly customized workflows than heavyweight ticketing tools
- Reporting depth can feel limited for complex governance and portfolio needs
- Resource planning requires more add-ons or process than built-in modules
- Some enterprise administration features lag behind traditional IT ticketing suites
Best For
Product and engineering teams running streamlined issue workflows with GitHub
Monday.com
work managementRuns issue workflows using customizable boards, status automation, and reporting for finance operations and project tracking.
Automations that automatically move items, assign owners, and update fields based on rules
monday.com stands out with highly configurable boards that turn issue tracking into visual workflows for tasks, requests, and bug work. It offers status updates, custom fields, automations, and dashboards that connect issue changes to team visibility. Built-in integrations with common work tools support triage, reporting, and collaboration without heavy administration. Cross-team rollout is straightforward, but advanced issue management often needs careful board design to stay consistent.
Pros
- Flexible board model supports varied issue types without redesigning the workflow
- Automations update statuses, owners, and fields based on triggers
- Dashboards and reporting make backlog health and SLA progress visible
- Integrations connect issues to chat, docs, and development tooling
- Permissions and update rules help keep triage consistent across teams
Cons
- Scaling to complex programs can require strict board standards and governance
- Cross-project rollups for deep issue analytics can feel limited
- Native issue dependencies and hierarchy are less robust than specialized trackers
- Workflow logic can become hard to troubleshoot with many automations
- Complex approval flows often need additional configuration work
Best For
Teams needing visual issue workflows and automation without deep tracker complexity
ClickUp
all-in-one work managementTracks issues with tasks, custom fields, dashboards, and views that support finance project and operations management.
Custom Fields and Automation Rules that drive issue workflow changes automatically
ClickUp stands out with a highly configurable work system that spans issue tracking, tasks, docs, and dashboards in one place. Teams can run issue workflows using statuses, assignees, priorities, custom fields, and automated rules tied to events. Visual views like boards, timelines, and sprint-style management support planning and execution without switching tools. Reporting via dashboards and recurring analytics helps managers track throughput, workload, and bottlenecks across projects.
Pros
- Deep issue configuration with custom fields, statuses, and priorities
- Flexible views including boards, timelines, and sprint-style execution
- Powerful automation rules connect issue events to updates and workflows
- Dashboards consolidate progress and bottleneck metrics across projects
- Docs, tasks, and issues link together for traceable work context
Cons
- Highly configurable setup can overwhelm teams without workflow standards
- Reporting requires careful configuration to avoid noisy or misleading dashboards
- Complex multi-project structures increase navigation and search friction
Best For
Teams needing customizable issue workflows, views, and reporting in one workspace
Asana
team collaborationManages issues as tasks and subtasks with timelines, workflows, and reporting for finance project coordination.
Rules automation for assigning, updating fields, and moving tasks based on triggers
Asana stands out for turning issue and work intake into structured workflows using projects, boards, and task views. Core capabilities include assignment, due dates, dependencies, statuses, and rule-based automation with templated processes. Reporting features like dashboards and progress views help teams track delivery across projects without requiring separate BI tooling.
Pros
- Workflow automation with rules reduces manual status and routing work
- Multiple views like timeline and boards make issue tracking adaptable
- Dependencies and subtasks support granular delivery planning
Cons
- Advanced reporting needs setup to avoid cluttered dashboards
- Complex cross-team programs can require careful project structure
- Issue relationships beyond dependencies are less native than in issue trackers
Best For
Teams managing issue-driven work with visual workflows and automation
Trello
kanban issue workflowOrganizes issues on kanban boards with cards, checklists, and automation for lightweight finance tracking.
Butler automation rules that update and move cards based on field and action triggers
Trello stands out with a card-and-board workflow model that makes issue tracking feel visual and lightweight. It supports boards, lists, and cards for organizing work, plus assignees, due dates, labels, checklists, and comments. Built-in automation with Butler can move cards, assign members, and trigger actions based on rules. Integrations with common services and a growing app ecosystem connect Trello boards to broader delivery workflows.
Pros
- Visual boards map issue flow quickly with cards, lists, and drag-and-drop movement
- Butler automation moves and updates cards using rule-based triggers
- Labels, assignees, due dates, and checklists cover core issue metadata
- Comments and attachments keep discussion and context near the work item
Cons
- Issue reporting and analytics are weaker than dedicated issue tracking platforms
- Complex cross-project workflows require workarounds compared with more structured tools
- Limited native governance for permissions and custom fields at scale
Best For
Small teams needing visual issue tracking and lightweight workflow automation
Azure DevOps Boards
enterprise dev opsTracks issues with work item types, boards, backlogs, and dashboards for finance-related software and ops work.
Work item linking to Azure Pipelines runs and deployment artifacts for end-to-end traceability
Azure DevOps Boards centers issue work tracking around configurable work item types, states, and rules that fit agile processes. It provides a flexible set of board views, including Scrum and Kanban, plus backlog hierarchy, swimlanes, and WIP controls. Strong integration with Azure Repos, Azure Pipelines, and test management connects work items to builds, releases, and test runs. Analytics dashboards and reporting support cycle time and throughput metrics across teams.
Pros
- Highly configurable work item types, fields, and process states for tailored workflows
- Scrum and Kanban board views with backlog hierarchy, swimlanes, and WIP limits
- Deep linking to builds, pull requests, and releases for traceable delivery progress
- Built-in analytics for cycle time, work item aging, and trend reporting
Cons
- Process customization can become complex to administer across many teams
- Board behavior depends on rule configuration and can feel opaque without governance
- Reporting requires disciplined tagging and consistent field usage to stay accurate
Best For
Teams needing Azure-centric issue tracking with workflow automation and delivery traceability
GitHub Issues
developer issue trackingTracks issues with labels, milestones, and project boards alongside code collaboration for finance tooling teams.
Cross-linking issues with pull requests and commits to connect planning with code changes
GitHub Issues is distinguished by tight integration with GitHub repositories, pull requests, and commits. It supports issue creation from templates, assignment, labels, milestones, and comments to manage engineering work end-to-end. Project-style views come from native GitHub Projects and workflows via Actions, enabling automation around issue state and review signals. Limitations show up in more complex tracking needs, because advanced issue customization relies on third-party apps or external tooling.
Pros
- Issue-to-pull-request cross-linking keeps work tracking in one timeline
- Labels, milestones, and assignees support common triage workflows
- Automation via GitHub Actions enables state changes and routing
- Supports templates for consistent issue intake and required fields
- Search and filtering across repositories improves fast backlog discovery
Cons
- Complex workflows require external apps or additional GitHub features
- Role-based visibility for cross-repo workflows can become hard to model
- Issue fields beyond labels and milestones are limited without add-ons
- Large instances can feel slower when relying on heavy comment threads
- Maintaining consistent taxonomy depends on disciplined label governance
Best For
Software teams tracking engineering work inside GitHub-based development
GitLab Issues
dev platform issue trackingManages issues with integrated milestones, epics, and boards inside GitLab for finance engineering workflows.
Tight coupling of issues with merge requests and pipeline context
GitLab Issues ties issue tracking directly to repositories, merge requests, and pipelines. It supports epics, labels, milestones, and assignees, with cross-linking to commits and work items. Workflow features include issue templates, notifications, and built-in search that works across projects. Advanced teams can automate triage and updates with built-in automation capabilities tied to GitLab projects.
Pros
- Deep links between issues, merge requests, commits, and pipeline jobs reduce context switching
- Structured planning with milestones, labels, and epics supports multi-team tracking
- Powerful issue search and filters make large backlogs navigable
- Issue templates and notification routing speed consistent request intake
Cons
- Advanced workflows require more GitLab setup than standalone trackers
- Bulk operations and complex triage can feel slower in very large instances
- Granular permissioning across projects is flexible but increases administration overhead
Best For
Engineering teams managing code, CI work, and issue lifecycles in one system
Wrike
enterprise work managementCoordinates issue-like work items with custom request forms, dashboards, and automation for finance operations.
Rules Engine automation that updates tasks and fields based on triggers and conditions
Wrike stands out with its adaptable work management across projects and teams, supported by customizable workflows and views. It combines issue tracking with task automation, dependency management, and robust reporting to keep execution visible. Collaboration features connect updates to work items, while portfolio-style planning helps route initiatives through teams. Automation and governance reduce manual status chasing, but complex configurations can slow adoption for smaller groups.
Pros
- Custom workflow automation links statuses, fields, and triggers across work items
- Strong reporting and dashboards support multi-team visibility and progress tracking
- Dependency views and timeline tooling help coordinate linked tasks
- Granular access controls and approvals support structured governance
Cons
- Advanced configuration depth increases setup time for teams with simple needs
- UI density can make navigation slower when many projects and views exist
- Some workflows feel rigid without careful design of forms and custom fields
Best For
Mid-size to enterprise teams needing governed issue tracking with automation
Conclusion
After evaluating 10 business finance, Jira Software stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Issue Software
This buyer’s guide explains how to choose Issue Software tools like Jira Software, Linear, monday.com, ClickUp, Asana, Trello, Azure DevOps Boards, GitHub Issues, GitLab Issues, and Wrike. It translates the standout capabilities of configurable workflows, automation rules, and developer workflow linking into a practical selection framework. It also lists common setup and governance mistakes that repeatedly show up across these platforms.
What Is Issue Software?
Issue software is work-management software that captures requests or problems as trackable items with fields, status transitions, and dashboards. It solves backlog triage, workflow routing, and execution visibility by connecting items to workflows, owners, and timelines. Jira Software and Azure DevOps Boards show this model with configurable workflows and delivery traceability. Linear and GitHub Issues show a tighter fit for engineering teams that want issues close to code changes and review signals.
Key Features to Look For
These capabilities decide whether teams can run consistent execution or end up with manual triage and unreliable reporting.
Configurable workflow engine with transition controls
Jira Software excels with a Workflow Designer that uses conditions, validators, and post functions to control when transitions can happen. Azure DevOps Boards also supports highly configurable work item types, states, and rules so teams can model their agile process precisely.
Automation rules that move work and update fields
monday.com focuses on automations that move items and update owners and fields based on triggers. ClickUp, Asana, Trello, and Wrike also emphasize rules engines that update statuses, custom fields, and assignments automatically when events occur.
Developer workflow linking for traceability
Azure DevOps Boards links work items to Azure Pipelines runs and deployment artifacts to maintain end-to-end delivery traceability. GitHub Issues and GitLab Issues connect issues to pull requests, commits, merge requests, and pipeline context to keep engineering work tied to delivery signals.
Advanced issue search and filters for triage
Jira Software offers advanced search and reporting that ties work items to epics and cycle time metrics when teams maintain disciplined fields. Linear also highlights advanced search and filters that speed root-cause and dependency tracking in a unified workspace.
Custom views that keep planning and execution in one place
Linear stands out with custom views and filters that keep triage, planning, and execution aligned in one interface. Trello and monday.com both use board-driven views that help teams execute visually without heavy process design.
Dashboards that reflect throughput, workload, and bottlenecks
ClickUp emphasizes dashboards and recurring analytics that consolidate throughput and bottleneck metrics across projects. Wrike and Asana also provide robust dashboards and progress views that support multi-team visibility when teams structure projects and fields consistently.
How to Choose the Right Issue Software
The right fit depends on whether the main work is agile execution, developer traceability, or governed request intake with automation and dashboards.
Start with the workflow complexity and governance needs
If teams need granular control over when work can move between states, Jira Software provides a Workflow Designer with conditions, validators, and post functions. If teams want strong process modeling with swimlanes and WIP limits inside an Azure ecosystem, Azure DevOps Boards supports configurable work item types, states, and rules.
Match the automation model to how work moves today
If teams want status movement and field updates driven by triggers, monday.com is built around automations that move items and update owners and fields. If teams want event-driven workflow changes plus customizable fields, ClickUp and Asana support automation rules that connect issue events to updates and routing.
Choose developer traceability if engineering artifacts are the source of truth
If the work item must stay tied to build, test, and deployment evidence, Azure DevOps Boards links work items to Azure Pipelines runs and deployment artifacts. If GitHub is the operating system for delivery, GitHub Issues keeps issues in the same timeline as pull requests and commits and uses GitHub Actions for automation around issue state and review signals.
Select the right interface style for daily triage speed
If fast keyboard-first triage and clean board workflows are the priority, Linear’s interface is designed for instant issue creation, bulk updates, and linked work navigation. If a lightweight visual model is enough, Trello’s card and Butler automation supports quick movement based on field and action triggers.
Validate reporting requirements against field and tagging discipline
If cycle time, epic-level reporting, and disciplined fields are required, Jira Software ties reporting to epics and cycle time and depends on consistent issue hygiene. If reporting depth must stay simple, Trello and GitHub Issues can work for lightweight tracking, but complex governance needs may require additional structure and configuration in platforms like GitLab Issues or Wrike.
Who Needs Issue Software?
Issue software benefits teams that must coordinate work states, route requests, and measure execution, not just store notes.
Teams that need scalable issue tracking with configurable workflows
Jira Software fits teams that require scalable issue tracking with a configurable workflow engine and agile Scrum and Kanban boards. Azure DevOps Boards also suits teams that want workflow rules plus delivery traceability in the Azure stack.
Product and engineering teams that run work close to GitHub
Linear is a fit for product and engineering teams that want streamlined issue workflows with strong GitHub integration and fast keyboard-first triage. GitHub Issues also fits software teams tracking engineering work inside GitHub-based development with issue-to-pull-request cross-linking and GitHub Actions automation.
Teams running visual operations and automated routing across departments
monday.com fits teams needing visual issue workflows and automations that move items, assign owners, and update fields. ClickUp also fits teams that want visual boards, timelines, and sprint-style execution plus custom fields and automation rules in one workspace.
Mid-size to enterprise teams that need governed request tracking with dashboards
Wrike fits mid-size to enterprise teams that want governed issue tracking with granular access controls, rules engine automation, and robust dashboards. Asana also fits teams managing issue-driven work with workflow automation, dependencies, and visual timeline and board views.
Common Mistakes to Avoid
These pitfalls show up across the platforms when teams build workflows that do not match how work is actually managed day to day.
Designing a workflow without reusable standards for fields and transitions
Jira Software setups can slow down when workflow and permission complexity grows without standards for fields and governance. ClickUp and monday.com can also suffer when teams create highly configurable structures without workflow standards that keep reporting and automation meaningful.
Over-automating without enough governance to keep triage consistent
monday.com automations can become hard to troubleshoot when many rules drive status and field changes without clear ownership. Wrike and Asana both rely on automation depth that increases configuration time and can create rigid workflows if forms and custom fields are not designed carefully.
Expecting robust analytics without disciplined issue hygiene
Jira Software reporting accuracy depends on consistent field usage and issue hygiene, especially when reporting ties work to epics and cycle time. Azure DevOps Boards cycle time and trend reporting also requires disciplined tagging and consistent field usage to remain accurate.
Using a general tracker while ignoring the delivery system that creates traceability
Teams that need end-to-end delivery traceability get stronger linkage with Azure DevOps Boards or developer-coupled workflows in GitHub Issues and GitLab Issues. Using only lightweight board tools like Trello can lead to weaker analytics and more workarounds for cross-project workflows compared with structured trackers.
How We Selected and Ranked These Tools
we evaluated every tool on three sub-dimensions. Features carried weight 0.4. Ease of use carried weight 0.3. Value carried weight 0.3. The overall rating equals 0.40 × features + 0.30 × ease of use + 0.30 × value. Jira Software separated from lower-ranked tools by combining a configurable workflow engine with strong agile board support and automation rules, and that blend scored high on the features dimension for granular control using a Workflow Designer with conditions, validators, and post functions.
Frequently Asked Questions About Issue Software
Which issue software best supports configurable workflows with granular control?
Jira Software fits teams that need workflow conditions, validators, and post functions because it provides a Workflow Designer for granular issue control. Azure DevOps Boards also supports configurable work item states and rules, but Jira is the more direct fit for mixed agile, ITSM, and operations workflows.
What tool is fastest for keyboard-first triage across engineering and product work?
Linear supports a keyboard-first interface and a unified workspace for product and engineering work. GitHub Issues is also fast for engineering teams inside GitHub, but Linear’s issue linking and custom views support triage and planning without leaving the workflow context.
Which platforms are strongest when work tracking must stay tightly connected to code and CI pipelines?
GitLab Issues ties issue lifecycles to merge requests and pipelines, which makes code-to-work traceability straightforward. Azure DevOps Boards and Jira Software both support deep delivery traceability, but GitLab’s native merge request and pipeline context keeps status changes aligned with CI signals.
Which issue software works best for teams that want automation to drive issue state and assignments?
ClickUp automates issue workflows with rules that trigger on events and update statuses, assignees, priorities, and custom fields. monday.com also provides automations that move items and update fields based on rules, while Trello relies on Butler to apply actions like assigning members and moving cards.
Which tool is best for visual planning and lightweight issue tracking without heavy administration?
Trello fits this need because it uses a card-and-board model with lists and cards plus labels, due dates, checklists, and comments. monday.com also delivers visual workflows with highly configurable boards and dashboards, but Trello typically requires less board design effort to stay consistent.
Which solution is most suitable for managing issue-driven intake and structured work across teams?
Asana is strong for structured work intake because projects, boards, task views, dependencies, due dates, and statuses come together with rule-based automation. Wrike also supports adaptable workflows and governed execution across projects, but Asana’s templated processes often reduce the upfront design needed for repeatable intake.
Which platforms provide reporting that helps teams track throughput, cycle time, and bottlenecks?
Azure DevOps Boards includes analytics dashboards for cycle time and throughput metrics across teams. ClickUp adds recurring analytics through dashboards, while Asana uses progress views and dashboards to track delivery across projects without requiring separate BI tooling.
What is the most effective option when issue tracking must be managed inside GitHub repositories?
GitHub Issues is the best fit because it connects issues directly to pull requests, commits, templates, labels, milestones, and comments. GitHub Projects and GitHub Actions extend workflow automation around issue state and review signals, while advanced customization often requires third-party apps.
Which issue software suits regulated or governance-focused organizations that need controlled workflows?
Wrike fits mid-size to enterprise teams that need governed issue tracking with automation and governance features. Jira Software can also support governance through configurable workflows and controlled state transitions, but Wrike’s rules engine and portfolio-style planning focus more on routing initiatives and reducing manual status chasing across teams.
Tools reviewed
Referenced in the comparison table and product reviews above.
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