Quick Overview
- 1#1: Confluence - Enterprise-grade collaborative platform for building wikis, documentation, and internal knowledge bases with seamless team integration.
- 2#2: Notion - All-in-one workspace that combines notes, databases, and wikis for flexible internal knowledge organization and sharing.
- 3#3: Guru - AI-powered knowledge management tool that verifies, captures, and surfaces trusted internal knowledge across apps.
- 4#4: Microsoft SharePoint - Robust enterprise platform for document management, intranets, and collaborative knowledge sharing within Microsoft ecosystems.
- 5#5: Bloomfire - Knowledge engagement platform designed to centralize, search, and distribute internal expertise for better team productivity.
- 6#6: Slab - Modern team wiki that simplifies creating, organizing, and discovering internal knowledge through pages and topics.
- 7#7: Coda - Doc-based platform blending documents, tables, and automations to build dynamic internal knowledge hubs.
- 8#8: Tettra - Internal wiki and Q&A tool focused on curating company knowledge for remote and distributed teams.
- 9#9: Document360 - Structured knowledge base software for authoring, versioning, and searching internal documentation efficiently.
- 10#10: Capacity - AI-driven knowledge management and support platform that automates answers from internal data sources.
We carefully evaluated these tools based on features, user experience, integration capabilities, and value, ensuring a mix of options that cater to diverse needs, from large teams to agile workflows.
Comparison Table
Internal knowledge management software simplifies team collaboration and information organization, with tools like Confluence, Notion, Guru, Microsoft SharePoint, Bloomfire, and more differing in core features, scalability, and user-friendliness. This comparison table outlines key functionalities, practical use cases, and standout benefits to guide you in selecting the best fit for your team’s needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Confluence Enterprise-grade collaborative platform for building wikis, documentation, and internal knowledge bases with seamless team integration. | enterprise | 9.4/10 | 9.7/10 | 8.6/10 | 8.2/10 |
| 2 | Notion All-in-one workspace that combines notes, databases, and wikis for flexible internal knowledge organization and sharing. | other | 9.2/10 | 9.6/10 | 8.1/10 | 9.0/10 |
| 3 | Guru AI-powered knowledge management tool that verifies, captures, and surfaces trusted internal knowledge across apps. | general_ai | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | Microsoft SharePoint Robust enterprise platform for document management, intranets, and collaborative knowledge sharing within Microsoft ecosystems. | enterprise | 8.4/10 | 9.3/10 | 7.2/10 | 8.1/10 |
| 5 | Bloomfire Knowledge engagement platform designed to centralize, search, and distribute internal expertise for better team productivity. | specialized | 8.4/10 | 8.6/10 | 9.0/10 | 7.8/10 |
| 6 | Slab Modern team wiki that simplifies creating, organizing, and discovering internal knowledge through pages and topics. | specialized | 8.1/10 | 8.4/10 | 8.9/10 | 7.6/10 |
| 7 | Coda Doc-based platform blending documents, tables, and automations to build dynamic internal knowledge hubs. | other | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 8 | Tettra Internal wiki and Q&A tool focused on curating company knowledge for remote and distributed teams. | specialized | 8.2/10 | 8.0/10 | 9.1/10 | 8.3/10 |
| 9 | Document360 Structured knowledge base software for authoring, versioning, and searching internal documentation efficiently. | specialized | 8.4/10 | 8.7/10 | 8.9/10 | 7.8/10 |
| 10 | Capacity AI-driven knowledge management and support platform that automates answers from internal data sources. | general_ai | 7.8/10 | 8.2/10 | 7.9/10 | 7.4/10 |
Enterprise-grade collaborative platform for building wikis, documentation, and internal knowledge bases with seamless team integration.
All-in-one workspace that combines notes, databases, and wikis for flexible internal knowledge organization and sharing.
AI-powered knowledge management tool that verifies, captures, and surfaces trusted internal knowledge across apps.
Robust enterprise platform for document management, intranets, and collaborative knowledge sharing within Microsoft ecosystems.
Knowledge engagement platform designed to centralize, search, and distribute internal expertise for better team productivity.
Modern team wiki that simplifies creating, organizing, and discovering internal knowledge through pages and topics.
Doc-based platform blending documents, tables, and automations to build dynamic internal knowledge hubs.
Internal wiki and Q&A tool focused on curating company knowledge for remote and distributed teams.
Structured knowledge base software for authoring, versioning, and searching internal documentation efficiently.
AI-driven knowledge management and support platform that automates answers from internal data sources.
Confluence
enterpriseEnterprise-grade collaborative platform for building wikis, documentation, and internal knowledge bases with seamless team integration.
Deep native integration with Jira, allowing automatic linking of knowledge pages to issues, roadmaps, and agile workflows.
Confluence by Atlassian is a leading team collaboration platform designed for creating, organizing, and sharing internal knowledge through wikis, pages, spaces, and documentation. It enables teams to build structured knowledge bases, document processes, track projects, and collaborate in real-time with features like comments, version history, and advanced search. Seamlessly integrating with Jira and other Atlassian tools, it transforms static information into dynamic, searchable repositories ideal for enterprise-scale knowledge management.
Pros
- Exceptional integration with Jira and Atlassian ecosystem for unified workflows
- Powerful customization via macros, templates, and blueprints for tailored content
- Robust search, permissions, and analytics for effective knowledge discovery and governance
Cons
- Steep learning curve for advanced features and customization
- Performance can lag in very large instances without proper optimization
- Pricing becomes expensive for large teams not leveraging full Atlassian suite
Best For
Mid-to-large enterprises and dev teams needing scalable, collaborative knowledge bases tightly integrated with project management tools.
Pricing
Free for up to 10 users; Standard starts at $5.75/user/month, Premium at $11/user/month (billed annually), Enterprise custom.
Notion
otherAll-in-one workspace that combines notes, databases, and wikis for flexible internal knowledge organization and sharing.
Relational databases and linked pages that create dynamic, interconnected knowledge graphs for effortless navigation and data relationships
Notion is an all-in-one workspace tool that enables teams to build customizable knowledge bases, wikis, documentation hubs, and interconnected databases for internal knowledge management. It uses a flexible block-based editor to create pages with text, embeds, tables, and relational databases, facilitating easy organization and retrieval of company information. With real-time collaboration, powerful search, and templates tailored for team handbooks and SOPs, Notion centralizes scattered knowledge into a single, dynamic platform.
Pros
- Highly flexible block-based editor and relational databases for custom knowledge structures
- Seamless real-time collaboration and powerful full-text search across all content
- Extensive template library and integrations for quick knowledge base setup
Cons
- Steep learning curve for advanced features and complex workspaces
- Performance slowdowns in very large workspaces with thousands of pages
- Granular permissions and enterprise security features lag behind specialized KM tools
Best For
Growing teams and organizations seeking a highly customizable, all-in-one platform for building interconnected wikis and knowledge repositories without rigid templates.
Pricing
Free plan for individuals; Plus ($8/user/mo), Business ($15/user/mo), Enterprise (custom) – billed annually.
Guru
general_aiAI-powered knowledge management tool that verifies, captures, and surfaces trusted internal knowledge across apps.
Contextual knowledge cards that automatically surface verified info in Slack, Teams, and email threads
Guru is a cloud-based knowledge management platform that enables teams to capture, organize, and share verified knowledge through searchable 'cards' in a centralized hub. It leverages AI for intelligent search, recommendations, and auto-summarization, while integrating seamlessly with tools like Slack, Microsoft Teams, and Gmail to deliver knowledge at the point of need. Guru emphasizes knowledge verification workflows to ensure accuracy and freshness, reducing reliance on outdated wikis or scattered docs.
Pros
- AI-powered search and contextual recommendations for quick knowledge retrieval
- Seamless integrations with chat apps and browsers for proactive knowledge delivery
- Verification and approval workflows to maintain accurate, up-to-date information
Cons
- Pricing scales quickly for larger teams or advanced features
- Steeper learning curve for custom automations and analytics
- Limited native mobile app functionality compared to desktop experience
Best For
Mid-sized to enterprise teams in dynamic environments needing AI-driven, verified knowledge sharing integrated into daily workflows.
Pricing
Free plan available; Pro at $5/user/month, Business at $12/user/month, Enterprise custom (annual billing).
Microsoft SharePoint
enterpriseRobust enterprise platform for document management, intranets, and collaborative knowledge sharing within Microsoft ecosystems.
Hub sites and associated sites model for creating organized, navigable knowledge portals across the organization
Microsoft SharePoint is a robust web-based platform integrated within Microsoft 365, designed for creating customizable intranet sites, document libraries, and team collaboration spaces. It excels in internal knowledge management by enabling organizations to store, organize, search, and share documents with advanced metadata, versioning, and permissions controls. SharePoint supports wikis, news pages, and integration with tools like Teams and Power Automate, making it suitable for enterprise-scale knowledge bases.
Pros
- Deep integration with Microsoft 365 ecosystem including Teams and OneDrive
- Highly customizable with metadata, workflows, and site templates
- Enterprise-grade security, compliance, and scalable search capabilities
Cons
- Steep learning curve for setup and customization
- Performance can lag with very large sites or heavy customization
- Overkill for small teams without Microsoft-centric workflows
Best For
Large enterprises using Microsoft 365 that require a scalable, highly customizable platform for managing internal knowledge across departments.
Pricing
Included in Microsoft 365 plans; starts at $6/user/month (Business Basic), with full features in E3 ($36/user/month) or E5 ($57/user/month).
Bloomfire
specializedKnowledge engagement platform designed to centralize, search, and distribute internal expertise for better team productivity.
Bloomfire Intelligence, an AI-powered search engine that understands context and delivers relevant results from across the knowledge base
Bloomfire is a cloud-based knowledge management platform that helps organizations centralize, organize, and share internal knowledge through searchable repositories and collaborative tools. It features AI-powered search, structured Spaces for content organization, and engagement analytics to promote knowledge discovery and usage. Designed for teams seeking to reduce knowledge silos, it supports content creation, Q&A forums, and integrations with popular productivity apps.
Pros
- Intuitive interface with drag-and-drop content management
- Powerful AI-driven search (Bloomfire Intelligence) for quick answers
- Strong engagement tools and analytics to track knowledge usage
Cons
- Custom pricing lacks transparency and can be expensive for small teams
- Limited advanced customization options compared to developer-focused tools
- Fewer native integrations than some competitors
Best For
Mid-sized to large enterprises looking for an user-friendly platform to foster knowledge sharing and reduce search time across teams.
Pricing
Custom enterprise pricing starting around $15-25 per user/month (billed annually), with plans like Engage, Express, and Premium; contact sales for quotes.
Slab
specializedModern team wiki that simplifies creating, organizing, and discovering internal knowledge through pages and topics.
AI-powered Universal Search that contextualizes queries across all content for instant, relevant answers
Slab is a modern knowledge management platform that enables teams to build centralized wikis, documentation, and internal resources with real-time collaboration. It excels in organizing content into topics and collections, powered by AI-enhanced search for quick information retrieval. Integrations with tools like Slack, GitHub, and Google Workspace make it seamless for daily workflows, reducing knowledge silos in organizations.
Pros
- Intuitive, Notion-like editor with real-time collaboration
- Powerful AI-driven search and discovery
- Robust integrations with Slack, Jira, and more
Cons
- Limited advanced analytics and reporting
- Enterprise features require custom pricing
- Free plan lacks key permissions and storage
Best For
Mid-sized teams seeking an easy-to-adopt knowledge base for documentation and onboarding without complex setup.
Pricing
Free for up to 50 users; Pro at $6.67/user/month (annual); Enterprise custom with advanced security.
Coda
otherDoc-based platform blending documents, tables, and automations to build dynamic internal knowledge hubs.
Interactive building blocks (tables, buttons, controls) that transform static documents into fully functional, automated apps
Coda is an all-in-one collaborative platform that blends documents, spreadsheets, and low-code apps into interactive workspaces, making it suitable for building dynamic internal knowledge bases. It allows teams to create customizable docs with embedded tables, automations, buttons, and integrations that keep knowledge current without manual updates. For knowledge management, Coda excels in turning static wikis into living, actionable hubs with real-time collaboration and powerful search capabilities.
Pros
- Highly flexible and interactive docs with tables, buttons, and automations for dynamic KM
- Extensive integrations via Packs for syncing data from tools like Slack, Google Workspace, and Jira
- Strong real-time collaboration and AI-assisted content generation
Cons
- Steep learning curve for building complex automations and custom interfaces
- Performance can lag with very large docs or heavy automations
- Pricing scales quickly for larger teams without granular per-user controls on free tier
Best For
Teams seeking a versatile, no-code platform to build interactive knowledge bases that automate updates and workflows beyond traditional wikis.
Pricing
Free for individuals; Pro at $10/user/month (billed annually); Team at $30/user/month; Enterprise custom pricing.
Tettra
specializedInternal wiki and Q&A tool focused on curating company knowledge for remote and distributed teams.
Page verification workflows that flag outdated content and assign ownership for updates
Tettra is an internal knowledge management platform that serves as a centralized wiki for teams to create, organize, and share documentation. It excels in Slack integration, enabling users to query the knowledge base via a bot for instant answers and fostering a Q&A-driven knowledge capture. Key features include page verification workflows to keep content fresh and integrations with tools like Google Drive and GitHub.
Pros
- Seamless Slack integration for Q&A and notifications
- Page verification system to maintain content accuracy
- Intuitive interface with quick setup for small teams
Cons
- Limited advanced search and analytics compared to enterprise tools
- Fewer native integrations than broader platforms like Notion
- Pricing scales with active users, which can increase costs
Best For
Slack-reliant small to mid-sized teams seeking a simple, collaborative wiki without complex setup.
Pricing
Pro plan at $4/active user/month (billed annually); Enterprise custom pricing.
Document360
specializedStructured knowledge base software for authoring, versioning, and searching internal documentation efficiently.
Zoey AI semantic search that understands context and delivers precise results across complex internal documentation
Document360 is a cloud-based knowledge management platform that enables teams to create, organize, and share internal documentation through private portals with robust access controls. It offers AI-powered search (Zoey AI), version history, collaboration tools, and integrations with tools like Slack and Microsoft Teams. Ideal for internal KM, it supports role-based permissions, SSO, and analytics to ensure secure and efficient knowledge sharing within organizations.
Pros
- AI-powered semantic search for quick knowledge retrieval
- Granular permissions and SSO for secure internal access
- Intuitive WYSIWYG editor with version control and collaboration
Cons
- Pricing escalates quickly for advanced features and higher user limits
- Limited free tier or trial restrictions for full testing
- Fewer native integrations compared to enterprise rivals like Confluence
Best For
Mid-sized teams seeking a professional, searchable internal knowledge base with strong security and segmentation.
Pricing
Starts at $199/month (billed annually) for Standard (up to 5 editors), $399/month for Pro, and custom Enterprise pricing.
Capacity
general_aiAI-driven knowledge management and support platform that automates answers from internal data sources.
Capacity Orchestrator, an AI agent that proactively automates tasks and surfaces knowledge from disparate sources
Capacity is an AI-powered knowledge management platform that unifies enterprise data from emails, documents, apps, and databases into a searchable, conversational interface. It enables teams to quickly find answers, automate workflows, and resolve issues without human intervention through its intelligent Capacity Bot. Designed for internal use, it scales for large organizations by continuously learning from interactions and integrations.
Pros
- Advanced AI-driven search across 100+ integrations
- No-code workflow automation
- Real-time knowledge capture and updates
Cons
- Enterprise pricing can be steep for smaller teams
- Initial setup requires significant configuration
- Limited advanced analytics compared to top competitors
Best For
Mid-to-large enterprises needing AI-enhanced knowledge search and automation integrated with existing tools.
Pricing
Custom enterprise pricing; typically starts at $25-50 per user/month with volume discounts, contact sales for quotes.
Conclusion
The top tools demonstrate the power of centralized knowledge management, with Confluence leading as the clear choice for its enterprise-grade collaboration and seamless team integration. Notion impresses with its all-in-one flexibility, making it ideal for teams needing diverse organization, while Guru’s AI-powered surfacing offers a unique edge for maintaining trusted, accessible knowledge. Each tool caters to distinct needs, ensuring the right fit for every team.
Take the next step in enhancing your team’s productivity and collaboration—explore Confluence to experience a robust, user-friendly platform that turns collective knowledge into actionable success.
Tools Reviewed
All tools were independently evaluated for this comparison