Quick Overview
- 1#1: WalkMe - Enterprise digital adoption platform that delivers personalized interactive walkthroughs to boost user onboarding and productivity.
- 2#2: Whatfix - No-code digital adoption solution creating contextual in-app walkthroughs and self-service support.
- 3#3: Pendo - Product experience platform combining analytics with interactive guides and walkthroughs for user adoption.
- 4#4: Appcues - No-code builder for interactive product tours, onboarding flows, and user walkthroughs.
- 5#5: Chameleon - Toolkit for creating and deploying interactive in-app experiences and walkthroughs without engineering.
- 6#6: Userpilot - No-code platform for personalized interactive onboarding walkthroughs and product adoption flows.
- 7#7: UserGuiding - Easy-to-use tool for building interactive product tours, checklists, and user onboarding walkthroughs.
- 8#8: Intercom - Customer messaging platform with built-in product tours and interactive walkthrough capabilities.
- 9#9: Matterport - Creates immersive 3D interactive walkthroughs and virtual tours of physical spaces.
- 10#10: Guidde - AI-powered platform that turns screencasts into interactive video walkthroughs and step-by-step guides.
These tools were chosen based on robust feature sets (including personalization and scalability), consistent quality, intuitive usability, and strong value across varying user contexts—ensuring relevance for both startups and established enterprises.
Comparison Table
Explore a breakdown of leading interactive walkthrough software, including WalkMe, Whatfix, Pendo, Appcues, Chameleon, and other key tools, to understand their core capabilities and how they align with diverse user needs. This comparison table highlights critical features, integration options, and usability factors, empowering readers to identify the right solution for streamlining onboarding, boosting engagement, and enhancing user experience.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | WalkMe Enterprise digital adoption platform that delivers personalized interactive walkthroughs to boost user onboarding and productivity. | enterprise | 9.4/10 | 9.6/10 | 8.7/10 | 8.2/10 |
| 2 | Whatfix No-code digital adoption solution creating contextual in-app walkthroughs and self-service support. | enterprise | 9.1/10 | 9.5/10 | 8.7/10 | 8.8/10 |
| 3 | Pendo Product experience platform combining analytics with interactive guides and walkthroughs for user adoption. | enterprise | 8.6/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 4 | Appcues No-code builder for interactive product tours, onboarding flows, and user walkthroughs. | specialized | 8.7/10 | 9.1/10 | 9.2/10 | 8.0/10 |
| 5 | Chameleon Toolkit for creating and deploying interactive in-app experiences and walkthroughs without engineering. | specialized | 8.5/10 | 8.7/10 | 9.0/10 | 8.0/10 |
| 6 | Userpilot No-code platform for personalized interactive onboarding walkthroughs and product adoption flows. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 7 | UserGuiding Easy-to-use tool for building interactive product tours, checklists, and user onboarding walkthroughs. | specialized | 8.3/10 | 8.5/10 | 9.2/10 | 8.0/10 |
| 8 | Intercom Customer messaging platform with built-in product tours and interactive walkthrough capabilities. | enterprise | 8.1/10 | 8.5/10 | 8.2/10 | 7.3/10 |
| 9 | Matterport Creates immersive 3D interactive walkthroughs and virtual tours of physical spaces. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 7.8/10 |
| 10 | Guidde AI-powered platform that turns screencasts into interactive video walkthroughs and step-by-step guides. | general_ai | 7.8/10 | 7.5/10 | 9.2/10 | 7.9/10 |
Enterprise digital adoption platform that delivers personalized interactive walkthroughs to boost user onboarding and productivity.
No-code digital adoption solution creating contextual in-app walkthroughs and self-service support.
Product experience platform combining analytics with interactive guides and walkthroughs for user adoption.
No-code builder for interactive product tours, onboarding flows, and user walkthroughs.
Toolkit for creating and deploying interactive in-app experiences and walkthroughs without engineering.
No-code platform for personalized interactive onboarding walkthroughs and product adoption flows.
Easy-to-use tool for building interactive product tours, checklists, and user onboarding walkthroughs.
Customer messaging platform with built-in product tours and interactive walkthrough capabilities.
Creates immersive 3D interactive walkthroughs and virtual tours of physical spaces.
AI-powered platform that turns screencasts into interactive video walkthroughs and step-by-step guides.
WalkMe
enterpriseEnterprise digital adoption platform that delivers personalized interactive walkthroughs to boost user onboarding and productivity.
Frictionless JavaScript snippet deployment for instant, code-free integration across any web app
WalkMe is a pioneering Digital Adoption Platform (DAP) that delivers interactive walkthroughs, tooltips, and in-app guidance to help users navigate complex web applications seamlessly. It enables organizations to boost software adoption, reduce support tickets, and personalize user experiences without altering the underlying code. With AI-driven features and robust analytics, WalkMe supports enterprise-scale deployment across SaaS ecosystems.
Pros
- Powerful no-code visual editor for building dynamic walkthroughs
- Advanced AI capabilities like SmartTips and predictive guidance
- Comprehensive analytics for measuring adoption and ROI
Cons
- High enterprise pricing not suitable for SMBs
- Steep learning curve for advanced customizations
- Potential minor performance overhead on host applications
Best For
Large enterprises with complex SaaS environments needing scalable user onboarding and proficiency optimization.
Pricing
Custom quote-based pricing; typically starts at $10,000+ annually for enterprise plans, scaling with users and features.
Whatfix
enterpriseNo-code digital adoption solution creating contextual in-app walkthroughs and self-service support.
AI-driven 'What's Next' engine that provides personalized, proactive guidance based on user behavior and context
Whatfix is a comprehensive digital adoption platform specializing in interactive walkthroughs, in-app guidance, and contextual help to accelerate software user onboarding and proficiency. It allows no-code creation of step-by-step tours, tooltips, overlays, and self-help hubs across web, desktop, and mobile apps. The platform also delivers advanced analytics, AI-driven insights, and automation to measure adoption metrics and optimize user experiences at scale.
Pros
- Powerful no-code builder for interactive flows and contextual guidance
- Robust analytics and AI-powered insights for adoption tracking
- Seamless scalability across multiple apps and enterprise environments
Cons
- Enterprise-level pricing inaccessible for small businesses
- Initial setup and customization can have a learning curve
- Limited transparency on pricing without sales contact
Best For
Large enterprises and SaaS teams aiming to boost user adoption and ROI on complex software deployments.
Pricing
Custom enterprise pricing starting at approximately $20,000 annually, based on users, apps, and features; free demo available.
Pendo
enterpriseProduct experience platform combining analytics with interactive guides and walkthroughs for user adoption.
Guide Analytics with real-time engagement tracking and AI-powered personalization tied directly to user behavior data
Pendo is a robust product experience platform specializing in interactive walkthroughs, in-app guides, tooltips, and announcements to enhance user onboarding and feature adoption. It integrates these tools with advanced analytics, allowing teams to track engagement, personalize experiences via user segmentation, and run A/B tests on guides. Beyond basic walkthroughs, Pendo provides session replays and NPS surveys for a holistic view of user interactions.
Pros
- Seamless integration of walkthroughs with product analytics for data-driven optimization
- Advanced personalization and A/B testing for targeted user experiences
- Scalable for enterprises with robust segmentation and no-code builders
Cons
- Steep learning curve and complex initial setup
- High pricing that may not suit small teams or startups
- Overkill for simple walkthrough needs without leveraging full analytics suite
Best For
Enterprise product teams seeking data-informed interactive guides to boost user adoption and retention.
Pricing
Custom enterprise pricing, typically starting at $10,000-$50,000/year based on users, events, and features; no public self-serve plans.
Appcues
specializedNo-code builder for interactive product tours, onboarding flows, and user walkthroughs.
Visual Flow Builder for designing complex, multi-step interactive user journeys without code
Appcues is a no-code platform designed for creating interactive in-app walkthroughs, tooltips, modals, and surveys to enhance user onboarding and product adoption. It allows product teams to guide users through features without engineering support, using segmentation, personalization, and A/B testing for optimized experiences. The tool integrates seamlessly with analytics and CRM systems to track engagement and drive retention.
Pros
- Intuitive drag-and-drop editor for quick walkthrough creation
- Advanced segmentation and personalization for targeted experiences
- Built-in analytics and A/B testing for measurable improvements
Cons
- Pricing can be steep for small teams or startups
- Limited customization options in lower tiers
- Steeper learning curve for complex multi-step flows
Best For
Mid-sized SaaS companies focused on scaling user onboarding and feature adoption without heavy developer involvement.
Pricing
Starts at $249/month (Growth plan) billed annually, with Pro at $839/month and Enterprise custom pricing; no free plan but 14-day trial available.
Chameleon
specializedToolkit for creating and deploying interactive in-app experiences and walkthroughs without engineering.
Universal no-code compatibility with any JavaScript-enabled web app via a single snippet install
Chameleon is a no-code platform designed for creating interactive in-app experiences like product tours, tooltips, checklists, modals, and surveys to enhance user onboarding and feature adoption in web applications. It allows product teams to launch experiences quickly without developer involvement by simply adding a JavaScript snippet. The tool includes segmentation, analytics, A/B testing, and integrations to personalize and optimize user engagement across SaaS products.
Pros
- Intuitive drag-and-drop no-code builder
- Robust analytics, segmentation, and A/B testing
- Quick setup with universal JavaScript snippet for any web app
Cons
- Pricing starts high for small teams
- Limited native mobile app support
- Advanced custom triggers may need support
Best For
Mid-sized SaaS product teams seeking to improve onboarding and adoption without engineering resources.
Pricing
Starts at $249/mo (Starter, 3 seats), $599/mo (Growth, 10 seats), custom Enterprise; annual billing discounts available.
Userpilot
specializedNo-code platform for personalized interactive onboarding walkthroughs and product adoption flows.
Hyper-personalized walkthroughs using dynamic segmentation and real-time user data
Userpilot is a no-code product adoption platform designed for SaaS companies to create interactive walkthroughs, tooltips, checklists, and popups directly within their web apps. It enables personalized in-app onboarding experiences, user engagement campaigns, and retention strategies through segmentation and A/B testing. The tool integrates analytics to measure feature adoption and user behavior, helping teams reduce churn and accelerate time-to-value.
Pros
- Powerful no-code builder for interactive walkthroughs and personalized experiences
- Advanced segmentation, A/B testing, and in-depth analytics
- Extensive template library and quick setup for common onboarding flows
Cons
- Pricing starts relatively high, which may deter small startups
- Advanced customization requires time to master despite no-code interface
- Limited to web apps, no native mobile support
Best For
Mid-sized SaaS companies focused on scalable in-app onboarding and user retention without needing developers.
Pricing
Starts at $249/month (billed annually) for Essential plan (up to 5k MAU), Growth at $449/month (up to 20k MAU), and custom Enterprise pricing.
UserGuiding
specializedEasy-to-use tool for building interactive product tours, checklists, and user onboarding walkthroughs.
AI-powered guide generator that auto-creates interactive walkthroughs from simple prompts or screenshots
UserGuiding is a no-code platform that enables SaaS teams to create interactive product tours, walkthroughs, tooltips, checklists, and onboarding flows to guide users through web applications. It focuses on improving user adoption, reducing churn, and accelerating time-to-value with personalized, targeted experiences. The tool includes analytics to track engagement and optimize guides based on real user behavior.
Pros
- Intuitive no-code drag-and-drop builder accessible to non-technical users
- Comprehensive analytics for tracking guide performance and user segmentation
- Affordable pricing with a free plan for small teams
Cons
- Advanced customization and A/B testing limited to higher tiers
- Primarily focused on web apps with limited native mobile support
- Some integrations require workarounds or custom setup
Best For
SaaS startups and growth teams looking for an easy, developer-free way to build onboarding experiences and boost user retention.
Pricing
Free plan available; Basic ($89/mo annual), Professional ($389/mo annual), Enterprise (custom pricing).
Intercom
enterpriseCustomer messaging platform with built-in product tours and interactive walkthrough capabilities.
Behaviorally triggered, segment-based tours that adapt in real-time to user actions
Intercom is a customer messaging platform with robust interactive walkthrough capabilities via its Guides feature, allowing no-code creation of product tours, tooltips, checklists, and step-by-step onboarding flows. These walkthroughs are highly personalized based on user segments, behavior, and events, integrating seamlessly with Intercom's chat, email, and support tools. While not a standalone walkthrough specialist, it excels in combining onboarding with full customer engagement for SaaS products.
Pros
- Advanced personalization and targeting using rich customer data
- No-code builder for quick tour creation and deployment
- Seamless integration with messaging and support workflows
Cons
- Expensive pricing scales rapidly with users, less ideal for walkthrough-only needs
- Feature set is secondary to core messaging, requiring full platform buy-in
- Analytics for tours are solid but lag behind dedicated onboarding tools
Best For
SaaS companies already using Intercom for customer support who want to layer on targeted interactive onboarding.
Pricing
Starts at $74/month (billed annually) for Essential plan; scales to $139+/month for Advanced with more users/features; custom enterprise pricing.
Matterport
specializedCreates immersive 3D interactive walkthroughs and virtual tours of physical spaces.
Interactive 3D dollhouse view for navigating entire multi-level spaces like a blueprint
Matterport is a premier platform for capturing and sharing interactive 3D virtual tours of physical spaces using specialized cameras or mobile apps. It generates high-fidelity digital twins with walkthrough capabilities, accurate measurements, and floor plans for immersive remote exploration. Widely used in real estate, construction, and retail, it enables detailed spatial analysis and collaboration through shareable links or embeds.
Pros
- Exceptional 3D capture quality with dollhouse and walkthrough views
- Built-in measurement tools and auto-generated floor plans
- Robust sharing, embedding, and integration options for professional workflows
Cons
- Best results require proprietary Pro cameras, limiting accessibility
- Subscription model can become expensive for high-volume users
- Advanced editing and analytics features have a learning curve
Best For
Real estate professionals, architects, and facility managers needing photorealistic 3D space models for virtual tours and measurements.
Pricing
Free Starter plan (limited spaces); Pro2 at $9.99/month, Professional at $69/month, Business at $349/month, and enterprise custom pricing.
Guidde
general_aiAI-powered platform that turns screencasts into interactive video walkthroughs and step-by-step guides.
One-click AI conversion of raw screen recordings into fully interactive, narrated guides
Guidde is an AI-powered platform that automatically converts screen recordings into interactive walkthroughs, tutorials, and guides. It uses artificial intelligence to edit videos, generate voiceovers, add captions, and create clickable chapters with hotspots for enhanced interactivity. Ideal for streamlining onboarding, training, and customer support with minimal effort.
Pros
- AI automates editing, voiceover, and interactivity in seconds
- Simple record-and-generate workflow for non-technical users
- Embeddable guides with analytics for engagement tracking
Cons
- Limited manual customization compared to pro video editors
- AI-generated voiceovers and captions occasionally need tweaks
- Advanced features locked behind higher tiers with guide limits
Best For
Small teams and solopreneurs needing quick, automated interactive demos for product onboarding and support.
Pricing
Free Starter plan (5 guides); Pro $16/user/month (annual, unlimited guides); Enterprise custom.
Conclusion
From enterprise solutions to no-code tools and immersive 3D experiences, the top 10 interactive walkthrough software cater to diverse needs. WalkMe emerges as the clear winner, excelling in personalized user onboarding and enterprise productivity, while Whatfix and Pendo stand out with no-code flexibility and analytics-driven product experience, respectively—each offering robust alternatives for specific goals.
Ready to streamline user engagement? Start with WalkMe to transform how teams adopt and use tools, or explore Whatfix or Pendo to find the perfect fit for your unique needs.
Tools Reviewed
All tools were independently evaluated for this comparison