Quick Overview
- 1#1: Applied Epic - Comprehensive enterprise platform for insurance agencies to track policies, manage claims, automate billing, and handle client relationships.
- 2#2: AMS360 - Robust agency management system that centralizes policy tracking, accounting, and workflow automation for insurance professionals.
- 3#3: EZLynx - Integrated quoting and management software for tracking insurance policies, renewals, and client data across multiple lines.
- 4#4: HawkSoft - Agency management solution focused on policy tracking, commission management, and reporting for independent insurance agencies.
- 5#5: AgencyBloc - CRM platform specialized in tracking health and life insurance policies, enrollments, and compliance for agencies.
- 6#6: NowCerts - Cloud-based tool for issuing certificates of insurance and tracking policy details, endorsements, and agency workflows.
- 7#7: InsuredMine - All-in-one CRM for insurance agencies to track leads, policies, renewals, and automate retention strategies.
- 8#8: AgencyZoom - Automation platform that tracks insurance client data, tasks, and communications to improve agency productivity.
- 9#9: PL Rating - Comparative rating engine with policy tracking capabilities for personal lines insurance agencies.
- 10#10: Insly - Cloud insurance management software for brokers to track policies, claims, and portfolios across various lines.
Tools were evaluated based on a rigorous mix of feature depth, usability, reliability, and value, ensuring they deliver tangible benefits across core functions like policy tracking, automation, and compliance.
Comparison Table
Insurance tracking software simplifies policy management and workflow efficiency for agencies; this comparison table details top tools like Applied Epic, AMS360, EZLynx, HawkSoft, AgencyBloc, and more, equipping readers to choose based on operational needs and growth objectives.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Applied Epic Comprehensive enterprise platform for insurance agencies to track policies, manage claims, automate billing, and handle client relationships. | enterprise | 9.6/10 | 9.8/10 | 8.4/10 | 9.2/10 |
| 2 | AMS360 Robust agency management system that centralizes policy tracking, accounting, and workflow automation for insurance professionals. | enterprise | 8.6/10 | 9.2/10 | 7.4/10 | 8.1/10 |
| 3 | EZLynx Integrated quoting and management software for tracking insurance policies, renewals, and client data across multiple lines. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 4 | HawkSoft Agency management solution focused on policy tracking, commission management, and reporting for independent insurance agencies. | enterprise | 8.7/10 | 9.4/10 | 7.8/10 | 8.2/10 |
| 5 | AgencyBloc CRM platform specialized in tracking health and life insurance policies, enrollments, and compliance for agencies. | specialized | 8.1/10 | 8.7/10 | 7.9/10 | 7.5/10 |
| 6 | NowCerts Cloud-based tool for issuing certificates of insurance and tracking policy details, endorsements, and agency workflows. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 7 | InsuredMine All-in-one CRM for insurance agencies to track leads, policies, renewals, and automate retention strategies. | specialized | 7.9/10 | 8.1/10 | 7.8/10 | 7.6/10 |
| 8 | AgencyZoom Automation platform that tracks insurance client data, tasks, and communications to improve agency productivity. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 9 | PL Rating Comparative rating engine with policy tracking capabilities for personal lines insurance agencies. | specialized | 7.2/10 | 7.4/10 | 8.6/10 | 6.8/10 |
| 10 | Insly Cloud insurance management software for brokers to track policies, claims, and portfolios across various lines. | enterprise | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
Comprehensive enterprise platform for insurance agencies to track policies, manage claims, automate billing, and handle client relationships.
Robust agency management system that centralizes policy tracking, accounting, and workflow automation for insurance professionals.
Integrated quoting and management software for tracking insurance policies, renewals, and client data across multiple lines.
Agency management solution focused on policy tracking, commission management, and reporting for independent insurance agencies.
CRM platform specialized in tracking health and life insurance policies, enrollments, and compliance for agencies.
Cloud-based tool for issuing certificates of insurance and tracking policy details, endorsements, and agency workflows.
All-in-one CRM for insurance agencies to track leads, policies, renewals, and automate retention strategies.
Automation platform that tracks insurance client data, tasks, and communications to improve agency productivity.
Comparative rating engine with policy tracking capabilities for personal lines insurance agencies.
Cloud insurance management software for brokers to track policies, claims, and portfolios across various lines.
Applied Epic
enterpriseComprehensive enterprise platform for insurance agencies to track policies, manage claims, automate billing, and handle client relationships.
Epic Web real-time collaboration platform enabling seamless policy tracking across agents, clients, and carriers
Applied Epic is a comprehensive cloud-based agency management system designed specifically for insurance agencies, offering robust tools for policy tracking, client management, renewals, endorsements, and compliance monitoring. It provides real-time visibility into policy lifecycles, automated workflows, and seamless integrations with over 600 carriers for efficient data exchange. As a top-tier solution, it centralizes operations to reduce manual errors and enhance productivity across the insurance tracking process.
Pros
- Extensive policy tracking with real-time updates and automated alerts
- Deep integrations with carriers and third-party tools for streamlined data flow
- Advanced reporting and dashboards for compliance and performance insights
Cons
- Steep learning curve due to its feature depth
- High implementation and customization costs
- Overkill for very small agencies with basic needs
Best For
Mid-to-large insurance agencies requiring an enterprise-grade platform for end-to-end policy tracking and management.
Pricing
Custom enterprise pricing based on agency size, users, and modules; typically starts at $1,000+ per month with implementation fees.
AMS360
enterpriseRobust agency management system that centralizes policy tracking, accounting, and workflow automation for insurance professionals.
Roundtrip carrier integration for automated policy information downloads and endorsements
AMS360 by Vertafore is a comprehensive agency management system designed specifically for insurance agencies, providing robust tools for tracking policies, clients, billing, claims, and renewals. It centralizes data management, automates workflows like endorsements and expirations, and integrates with numerous carriers for seamless data exchange. This solution supports compliance tracking, reporting, and document management, making it a powerhouse for operational efficiency in insurance tracking.
Pros
- Deep insurance-specific features including policy lifecycle tracking and compliance tools
- Strong carrier integrations for automated downloads and updates
- Scalable platform with advanced reporting and customization options
Cons
- Dated user interface with a steep learning curve for new users
- Higher pricing that may not suit small agencies
- Limited native mobile app functionality
Best For
Mid-sized to large independent insurance agencies needing comprehensive policy tracking and agency management.
Pricing
Quote-based subscription pricing, typically $100-$250 per user/month depending on modules and agency size.
EZLynx
enterpriseIntegrated quoting and management software for tracking insurance policies, renewals, and client data across multiple lines.
Comparative rater with real-time quotes and policy ACORD downloads from over 300 carriers
EZLynx is a robust insurance agency management system designed for policy tracking, quoting, renewals, and client servicing. It provides tools to compare rates across hundreds of carriers, automate workflows like expiration tracking and policy downloads, and generate detailed reports for compliance and commissions. With mobile access and client portals, it streamlines operations for insurance professionals handling personal and commercial lines.
Pros
- Extensive integrations with 300+ carriers for direct policy downloads and real-time quoting
- Advanced automation for renewals, expirations, and servicing tasks
- Comprehensive reporting and analytics for tracking commissions and performance
Cons
- Steep learning curve for new users due to feature depth
- Pricing can be expensive for small agencies
- Some users report occasional glitches in carrier integrations
Best For
Mid-sized insurance agencies needing scalable policy tracking and multi-carrier quoting capabilities.
Pricing
Quote-based pricing, typically $200-$600 per user/month depending on modules, agency size, and features selected.
HawkSoft
enterpriseAgency management solution focused on policy tracking, commission management, and reporting for independent insurance agencies.
Direct interfaces with over 200 carriers for seamless, automated policy downloading and endorsement tracking
HawkSoft is a comprehensive agency management system tailored for independent insurance agencies, specializing in policy tracking, client management, and automated workflows for renewals, endorsements, and claims. It provides robust tools for maintaining accurate insurance portfolios, including direct carrier downloads, imaging, and reporting to ensure nothing falls through the cracks. With strong integrations to major carriers and billing systems, it streamlines tracking across personal and commercial lines.
Pros
- Extensive carrier integrations for automated policy downloads and updates
- Powerful reporting and customization for detailed tracking
- Reliable customer support and training resources
Cons
- Steep learning curve due to feature depth and desktop-heavy interface
- Pricing can be high for smaller agencies
- Limited mobile functionality compared to cloud-native competitors
Best For
Mid-sized independent insurance agencies needing advanced policy tracking and carrier automation.
Pricing
Custom quoted pricing, typically $75-$150 per user per month based on users, modules, and agency size.
AgencyBloc
specializedCRM platform specialized in tracking health and life insurance policies, enrollments, and compliance for agencies.
Commission Accelerator for real-time, automated commission tracking and forecasting
AgencyBloc is a specialized CRM and management platform tailored for insurance agencies, particularly those focused on Medicare, senior health, and group benefits. It provides tools for client tracking, policy management, commission calculations, enrollment processing, and compliance reporting. The software integrates with carriers and quoting systems to automate workflows and ensure regulatory adherence.
Pros
- Highly specialized for Medicare and insurance agency workflows
- Robust commission tracking and automation
- Strong compliance and reporting capabilities
Cons
- Pricing can be steep for small agencies
- Steeper learning curve for non-insurance users
- Limited flexibility outside Medicare/group benefits focus
Best For
Mid-sized insurance agencies specializing in Medicare and group benefits that require dedicated tracking and compliance tools.
Pricing
Custom pricing starting around $125/user/month for core plans, with enterprise tiers and add-ons available upon quote.
NowCerts
specializedCloud-based tool for issuing certificates of insurance and tracking policy details, endorsements, and agency workflows.
AI-driven OCR parsing that automatically extracts, validates, and monitors coverage details from uploaded ACORD forms
NowCerts is a cloud-based SaaS platform specializing in insurance certificate tracking and management for businesses handling vendor, tenant, or contractor COIs. It automates the upload, parsing, monitoring, and renewal of certificates using OCR technology for ACORD forms, with built-in compliance tools and audit trails. The software streamlines workflows by sending automated reminders, generating reports, and integrating with email systems to reduce manual oversight.
Pros
- Advanced OCR parsing for ACORD 25/27 forms with high accuracy
- Automated renewal reminders and compliance alerts
- Robust reporting and mobile app for on-the-go access
Cons
- Pricing scales quickly with certificate volume
- Limited native integrations beyond email and basic APIs
- Advanced customization requires higher-tier plans
Best For
Mid-sized property management firms, contractors, or legal teams managing high volumes of vendor insurance certificates.
Pricing
Starts at $99/month for up to 100 active certificates; scales to enterprise plans with custom quoting based on volume and features.
InsuredMine
specializedAll-in-one CRM for insurance agencies to track leads, policies, renewals, and automate retention strategies.
Smart Alerts system for real-time policy expiration and renewal notifications
InsuredMine is a CRM and management platform tailored for insurance agencies, focusing on policy tracking, client management, and renewal automation. It enables agents to monitor policy expirations, service requests, and leads through a centralized dashboard with mobile access. The software integrates marketing automation tools like email, SMS, and drip campaigns to nurture relationships and drive retention.
Pros
- Robust policy tracking with automated renewal reminders and alerts
- Integrated marketing automation for emails, texts, and client portals
- Mobile app supports on-the-go access for agents
Cons
- User interface feels dated compared to modern competitors
- Limited advanced reporting and analytics capabilities
- Some integrations require custom setup
Best For
Small to mid-sized independent insurance agencies seeking an affordable all-in-one CRM for policy tracking and client management.
Pricing
Starts at $99/month for up to 5 users (Starter plan), with Pro at $199/month and custom Enterprise pricing.
AgencyZoom
specializedAutomation platform that tracks insurance client data, tasks, and communications to improve agency productivity.
Automated 'Download My Policy' client portal with one-click policy delivery and engagement tracking
AgencyZoom is a CRM and agency management platform designed specifically for insurance agencies, focusing on policy tracking, renewal management, and commission calculations. It automates client communications through email and SMS, integrates with major carriers for real-time data syncing, and provides tools for task automation and reporting. The software helps agencies streamline operations, improve client retention, and boost productivity with its mobile app and customizable workflows.
Pros
- Strong policy and renewal tracking with automated reminders
- Seamless carrier integrations and commission management
- Robust automation for emails, texts, and client engagement
Cons
- Pricing can be high for very small agencies
- Reporting features lack advanced customization
- Occasional glitches in mobile app syncing
Best For
Small to mid-sized independent insurance agencies seeking an all-in-one solution for policy management and client automation.
Pricing
Starts at $99/user/month for basic plans, scaling to $199+/user/month for advanced features; custom enterprise pricing available.
PL Rating
specializedComparative rating engine with policy tracking capabilities for personal lines insurance agencies.
Real-time multi-carrier comparative rating for small commercial accounts
PL Rating (plrating.com) is a web-based comparative rater tailored for small commercial property and liability insurance lines, enabling agents to generate instant quotes from multiple carriers in one platform. It supports quick account entry and submission tracking for lines like BOP, CPP, and GL, helping streamline the quoting process. While it offers basic tracking for rated accounts and submissions, it functions primarily as a rating engine rather than a full-fledged insurance management system.
Pros
- Instant comparative quotes from 20+ carriers
- Intuitive web interface with no installation required
- Efficient submission tracking for small commercial lines
Cons
- Limited scope to small P&C commercial only, no personal lines
- Lacks deep policy lifecycle management or CRM integration
- Pricing can be opaque without custom quotes
Best For
Independent agents or small agencies quoting small business property and liability insurance who prioritize speed in carrier comparisons.
Pricing
Subscription-based with custom quotes; typically $99-$199 per user/month depending on volume and agency size.
Insly
enterpriseCloud insurance management software for brokers to track policies, claims, and portfolios across various lines.
Fully white-label client portal with automated notifications and document management
Insly is a cloud-based insurance management platform tailored for brokers, MGAs, and insurers, offering end-to-end tools for policy administration, claims handling, billing, and client management. It supports multi-line products across personal and commercial lines with features like automated renewals, real-time reporting, and a customizable client portal. The software emphasizes compliance, multi-currency support, and seamless integrations with insurer systems to streamline operations.
Pros
- Robust policy lifecycle management from quote to renewal
- Intuitive client portal for self-service policy access
- Strong multi-language and multi-currency support for international use
Cons
- Custom pricing can be opaque and higher for smaller agencies
- Steeper learning curve for advanced customization
- Limited native mobile app functionality compared to competitors
Best For
Mid-sized insurance brokers and MGAs seeking a scalable, all-in-one platform for policy tracking and client engagement.
Pricing
Custom subscription pricing starting around €99/user/month, scaled by users, modules, and volume; free demo available.
Conclusion
Evaluating the top insurance tracking software reveals Applied Epic as the leading choice, offering a comprehensive enterprise platform for managing policies, claims, billing, and client relationships. AMS360 and EZLynx follow, with robust agency management and multi-line tracking capabilities, respectively, each bringing unique strengths to suit diverse agency needs.
To enhance your operations, start with Applied Epic—the top-ranked tool—for a unified solution that streamlines workflows and improves client management.
Tools Reviewed
All tools were independently evaluated for this comparison