Quick Overview
- 1#1: Applied Epic - Comprehensive cloud-based agency management system that automates policy administration, billing, claims processing, and client relationship management for insurance brokers.
- 2#2: HawkSoft - Robust desktop agency management software providing advanced accounting, policy tracking, comparative rating, and customizable reporting for independent insurance agencies.
- 3#3: AMS360 - Integrated management platform offering policy management, automated workflows, commission tracking, and producer licensing tools for insurance brokers.
- 4#4: EZLynx - All-in-one insurance software suite for real-time quoting, agency automation, client portals, and compliance management tailored to brokers.
- 5#5: AgencyBloc - CRM and automation platform designed for insurance agencies to manage leads, client lifecycles, HIPAA-compliant data, and commissions efficiently.
- 6#6: NowCerts - Cloud-based digital agency system for handling ACORD forms, certificates of insurance, invoicing, and automated renewals with real-time carrier connectivity.
- 7#7: Insly - Modular cloud platform enabling insurance brokers to issue policies, manage renewals, process claims, and integrate with multiple carriers seamlessly.
- 8#8: Bold Penguin - AI-driven quoting and distribution platform that connects brokers to carriers for instant small commercial quotes and policy binding.
- 9#9: InsuredMine - AI-powered CRM and agency management tool for capturing leads, nurturing clients, automating tasks, and tracking sales pipelines in insurance brokerage.
- 10#10: OneShield - Enterprise policy administration system supporting MGAs and brokers with configurable workflows for underwriting, billing, and claims handling.
Rigorous evaluation focused on features, user-friendliness, scalability, and value, ensuring only the most impactful systems made the list.
Comparison Table
Choosing the right insurance broker system software is essential for optimizing workflows, improving client interactions, and supporting business success. This comparison table explores tools like Applied Epic, HawkSoft, AMS360, EZLynx, AgencyBloc, and others, examining features, user experience, integration strengths, and scalability to help brokers find the ideal solution for their unique needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Applied Epic Comprehensive cloud-based agency management system that automates policy administration, billing, claims processing, and client relationship management for insurance brokers. | enterprise | 9.4/10 | 9.7/10 | 7.8/10 | 8.9/10 |
| 2 | HawkSoft Robust desktop agency management software providing advanced accounting, policy tracking, comparative rating, and customizable reporting for independent insurance agencies. | enterprise | 9.1/10 | 9.5/10 | 8.2/10 | 8.8/10 |
| 3 | AMS360 Integrated management platform offering policy management, automated workflows, commission tracking, and producer licensing tools for insurance brokers. | enterprise | 8.4/10 | 9.5/10 | 7.0/10 | 8.0/10 |
| 4 | EZLynx All-in-one insurance software suite for real-time quoting, agency automation, client portals, and compliance management tailored to brokers. | enterprise | 8.7/10 | 9.2/10 | 7.9/10 | 8.4/10 |
| 5 | AgencyBloc CRM and automation platform designed for insurance agencies to manage leads, client lifecycles, HIPAA-compliant data, and commissions efficiently. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 6 | NowCerts Cloud-based digital agency system for handling ACORD forms, certificates of insurance, invoicing, and automated renewals with real-time carrier connectivity. | enterprise | 8.7/10 | 8.9/10 | 9.1/10 | 8.4/10 |
| 7 | Insly Modular cloud platform enabling insurance brokers to issue policies, manage renewals, process claims, and integrate with multiple carriers seamlessly. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 8 | Bold Penguin AI-driven quoting and distribution platform that connects brokers to carriers for instant small commercial quotes and policy binding. | specialized | 8.2/10 | 8.4/10 | 8.8/10 | 7.9/10 |
| 9 | InsuredMine AI-powered CRM and agency management tool for capturing leads, nurturing clients, automating tasks, and tracking sales pipelines in insurance brokerage. | specialized | 8.5/10 | 8.3/10 | 9.1/10 | 8.8/10 |
| 10 | OneShield Enterprise policy administration system supporting MGAs and brokers with configurable workflows for underwriting, billing, and claims handling. | enterprise | 7.8/10 | 8.4/10 | 7.1/10 | 7.5/10 |
Comprehensive cloud-based agency management system that automates policy administration, billing, claims processing, and client relationship management for insurance brokers.
Robust desktop agency management software providing advanced accounting, policy tracking, comparative rating, and customizable reporting for independent insurance agencies.
Integrated management platform offering policy management, automated workflows, commission tracking, and producer licensing tools for insurance brokers.
All-in-one insurance software suite for real-time quoting, agency automation, client portals, and compliance management tailored to brokers.
CRM and automation platform designed for insurance agencies to manage leads, client lifecycles, HIPAA-compliant data, and commissions efficiently.
Cloud-based digital agency system for handling ACORD forms, certificates of insurance, invoicing, and automated renewals with real-time carrier connectivity.
Modular cloud platform enabling insurance brokers to issue policies, manage renewals, process claims, and integrate with multiple carriers seamlessly.
AI-driven quoting and distribution platform that connects brokers to carriers for instant small commercial quotes and policy binding.
AI-powered CRM and agency management tool for capturing leads, nurturing clients, automating tasks, and tracking sales pipelines in insurance brokerage.
Enterprise policy administration system supporting MGAs and brokers with configurable workflows for underwriting, billing, and claims handling.
Applied Epic
enterpriseComprehensive cloud-based agency management system that automates policy administration, billing, claims processing, and client relationship management for insurance brokers.
Unmatched ecosystem of 500+ pre-built integrations with carriers and tools for seamless data exchange and automation.
Applied Epic is a comprehensive, cloud-based agency management system (AMS) tailored for insurance brokers and agencies, offering end-to-end automation for policy management, client servicing, billing, and reporting. It supports multi-line insurance including commercial, personal, and employee benefits, with robust CRM tools, document management, and real-time analytics. The platform excels in streamlining workflows through deep integrations with over 500 carriers and third-party vendors, making it a market leader for mid-to-large brokerages.
Pros
- Extensive carrier and vendor integrations (500+)
- Scalable for enterprise-level brokerages with unlimited users
- Advanced automation, AI insights, and mobile accessibility
Cons
- Steep learning curve and complex interface
- High implementation costs and time (often 6-12 months)
- Premium pricing not ideal for small agencies
Best For
Mid-to-large insurance brokerages needing a scalable, feature-rich AMS with deep industry integrations.
Pricing
Custom quote-based pricing; typically $100-$300 per user/month plus implementation fees, with annual contracts scaling by agency size and modules.
HawkSoft
enterpriseRobust desktop agency management software providing advanced accounting, policy tracking, comparative rating, and customizable reporting for independent insurance agencies.
The Download Center for real-time, automated retrieval of policy data directly from carriers
HawkSoft is a comprehensive agency management system designed specifically for independent insurance brokers and agencies. It streamlines policy management, client tracking, automated billing, accounting, commissions, and document imaging across personal, commercial, and benefits lines. With robust carrier integrations and customizable workflows, it helps agencies operate efficiently while ensuring compliance and data security.
Pros
- Extensive carrier integrations and automated policy downloads from over 300 carriers
- Highly customizable interfaces and reporting for complex agency needs
- Excellent customer support with dedicated implementation teams
Cons
- Steep learning curve for new users due to depth of features
- Primarily desktop-based with limited mobile accessibility
- Pricing can be premium for very small agencies
Best For
Mid-sized independent insurance brokerages seeking powerful, scalable management tools with strong automation and carrier connectivity.
Pricing
Custom subscription pricing typically $75-$150 per user per month, with options for on-premise licensing and volume discounts.
AMS360
enterpriseIntegrated management platform offering policy management, automated workflows, commission tracking, and producer licensing tools for insurance brokers.
Real-time Verse carrier download engine for automated policy data import from hundreds of insurers
AMS360 by Vertafore is a comprehensive agency management system (AMS) tailored for insurance brokers, providing end-to-end automation for policy administration, billing, accounting, client relationship management, and reporting across personal, commercial, and employee benefits lines. It excels in integrating with over 300 carriers for real-time policy downloads and updates, streamlining workflows and reducing manual data entry. The platform supports multi-office agencies with robust customization options, though its desktop-heavy architecture requires significant setup.
Pros
- Extensive integrations with 300+ carriers for automated policy downloads
- Comprehensive tools covering all agency operations including accounting and CRM
- Powerful reporting and analytics for business insights
Cons
- Steep learning curve and complex interface
- Outdated desktop-based UI lacking modern web responsiveness
- High implementation and ongoing costs
Best For
Mid-to-large insurance brokerages with complex, multi-line operations needing a feature-rich, carrier-integrated AMS.
Pricing
Custom quotes based on agency size and modules; typically $100-$250 per user/month plus implementation fees starting at $10,000+.
EZLynx
enterpriseAll-in-one insurance software suite for real-time quoting, agency automation, client portals, and compliance management tailored to brokers.
The advanced comparative rater that delivers side-by-side quotes from hundreds of carriers in seconds
EZLynx is a robust insurance agency management system (AMS) tailored for brokers, featuring a powerful comparative rating engine that pulls quotes from over 300 carriers for personal, commercial, and life/health lines. It integrates agency management, CRM, client portals, and mobile apps to streamline quoting, policy binding, renewals, and servicing workflows. The platform emphasizes real-time data synchronization and customizable reporting to enhance agency efficiency and producer productivity.
Pros
- Extensive carrier integrations for fast comparative rating across 300+ carriers
- All-in-one platform combining AMS, CRM, and client portals
- Strong mobile app and producer tools for on-the-go access
Cons
- Steep learning curve for new users due to feature depth
- Custom pricing can be expensive for smaller agencies
- User interface feels dated in some areas, impacting navigation
Best For
Mid-to-large insurance brokerages with high-volume quoting needs across personal and commercial lines seeking integrated multi-carrier rating.
Pricing
Custom quote-based pricing, typically $100-$250 per user/month depending on agency size, lines of business, and modules; often includes revenue-sharing options.
AgencyBloc
specializedCRM and automation platform designed for insurance agencies to manage leads, client lifecycles, HIPAA-compliant data, and commissions efficiently.
Hierarchical agency management for FMOs/IMOs with multi-level user permissions and reporting
AgencyBloc is a specialized CRM and agency management system tailored for insurance brokers, with a strong focus on Medicare, life, and senior health insurance. It provides tools for lead management, client onboarding, automated enrollments, compliance tracking, and marketing automation. The platform integrates with major carriers for quoting and e-applications, helping agencies scale operations while maintaining HIPAA compliance.
Pros
- Deeply tailored features for Medicare and life insurance brokers
- Robust compliance and certification management tools
- Seamless carrier integrations for quoting and enrollments
Cons
- Less ideal for property & casualty or generalist agencies
- Pricing can be high for very small brokerages
- Initial setup and customization require some training
Best For
Mid-sized Medicare-focused insurance agencies and FMOs needing compliance automation and hierarchical management.
Pricing
Starts at $125/user/month (Essentials, billed annually), with Pro at $175/user/month and custom Enterprise pricing.
NowCerts
enterpriseCloud-based digital agency system for handling ACORD forms, certificates of insurance, invoicing, and automated renewals with real-time carrier connectivity.
Instant digital certificate issuance and delivery system with customizable templates and audit trails
NowCerts is a cloud-based agency management system designed specifically for independent insurance brokers and agencies. It automates key workflows including policy management, digital certificate issuance, billing, commissions tracking, and client communications. The platform integrates with over 300 carriers for seamless policy downloads and offers real-time reporting and accounting features to enhance operational efficiency.
Pros
- Rapid digital certificate creation and delivery with 24/7 access
- Extensive carrier integrations (300+) for automated policy downloads
- Intuitive mobile app and real-time financial dashboards
Cons
- Limited advanced customization options for larger enterprises
- Reporting analytics not as robust as top-tier competitors
- Occasional integration glitches with niche carriers
Best For
Small to mid-sized independent insurance agencies seeking streamlined automation and quick certificate management without complex setup.
Pricing
Subscription-based starting at $49 per user per month, with tiered plans scaling by agency size and features (custom quotes available).
Insly
enterpriseModular cloud platform enabling insurance brokers to issue policies, manage renewals, process claims, and integrate with multiple carriers seamlessly.
API-first architecture enabling deep, real-time integrations with insurer portals, accounting systems, and external tools without custom coding.
Insly is a cloud-based insurance management platform designed specifically for insurance brokers, MGAs, and insurers, offering end-to-end automation for policy lifecycle management, quoting, renewals, claims processing, and billing. It features a modern, customizable interface with built-in CRM, reporting tools, and support for multi-line products across personal and commercial lines. The system emphasizes scalability, API integrations, and compliance with international regulations, making it suitable for growing brokerages.
Pros
- Intuitive, modern UI with drag-and-drop customization
- Strong API ecosystem for carrier and third-party integrations
- Multi-currency, multi-language support for international operations
Cons
- Pricing scales quickly for larger teams or advanced features
- Some advanced reporting requires custom development
- Initial setup and data migration can be time-intensive
Best For
Mid-sized insurance brokers and MGAs seeking a scalable, API-driven platform for multi-line policy management and international expansion.
Pricing
Subscription-based starting at €99/user/month for basic plans, with custom enterprise pricing for advanced features and higher volumes.
Bold Penguin
specializedAI-driven quoting and distribution platform that connects brokers to carriers for instant small commercial quotes and policy binding.
60-second end-to-end quoting and binding engine for small commercial risks across 20+ carriers
Bold Penguin is a digital platform designed for insurance brokers, specializing in automating quotes, submissions, and binding for small commercial insurance lines. It connects brokers to a marketplace of over 20 carriers through a single interface, enabling rapid appetite checks, quoting, and policy issuance in under 60 seconds. The software streamlines workflows, reduces manual data entry, and enhances market access for SMB-focused brokers.
Pros
- Lightning-fast quoting and binding across multiple carriers
- Broad SMB carrier network with instant appetite matching
- Intuitive, broker-friendly interface minimizing training time
Cons
- Limited primarily to small commercial lines, lacking personal or large commercial depth
- Transaction-based pricing can accumulate for high-volume users
- Integrations with broader agency management systems are still developing
Best For
Independent brokers and small agencies specializing in SMB commercial insurance who prioritize speed in quoting and market access.
Pricing
Custom subscription or per-transaction fees based on volume; typically starts at $100-500/month plus per-quote/bind charges—contact for demo pricing.
InsuredMine
specializedAI-powered CRM and agency management tool for capturing leads, nurturing clients, automating tasks, and tracking sales pipelines in insurance brokerage.
AI-driven client portal for self-service policy access, payments, and document management
InsuredMine is a cloud-based agency management software tailored for insurance brokers, offering CRM, policy management, task automation, and client communication tools. It streamlines workflows with features like automated renewals, commission tracking, and customizable reporting. The platform includes a mobile app and client portal for enhanced accessibility and self-service options.
Pros
- Intuitive interface with quick onboarding
- Robust automation for renewals and tasks
- Affordable pricing with strong mobile support
Cons
- Limited advanced customization options
- Reporting lacks depth compared to enterprise tools
- Integrations with some carriers are inconsistent
Best For
Small to mid-sized insurance brokerages seeking an easy-to-use, cost-effective system to manage daily operations and client relationships.
Pricing
Starts at $49/user/month (Starter), $99/user/month (Pro), $149/user/month (Enterprise), billed annually with custom quotes available.
OneShield
enterpriseEnterprise policy administration system supporting MGAs and brokers with configurable workflows for underwriting, billing, and claims handling.
OneShield Dragon's low-code configuration engine for rapid customization across all lines of business without heavy coding
OneShield offers a comprehensive insurance software platform, primarily through its Dragon suite, designed for policy administration, billing, claims management, and reinsurance tailored to insurance brokers and carriers. It enables brokers to streamline quoting, binding, renewals, and compliance across personal and commercial lines. The cloud-based solution emphasizes scalability, integrations, and configurable workflows for mid-to-large brokerages.
Pros
- Robust end-to-end functionality covering policy, billing, and claims
- Strong API integrations and marketplace for third-party apps
- Scalable cloud deployment with multi-line support
Cons
- Complex setup and lengthy implementation timelines
- Steep learning curve for non-technical users
- Premium pricing less ideal for small brokerages
Best For
Mid-sized to large insurance brokers handling complex, multi-line portfolios that need an integrated enterprise platform.
Pricing
Enterprise subscription model with custom quotes; typically starts at $50K+ annually based on users and modules.
Conclusion
The top insurance broker systems reviewed showcase varied strengths, with Applied Epic leading as the most comprehensive cloud-based solution for end-to-end management, while HawkSoft and AMS360 stand out as tailored options for desktop needs and integrated workflows respectively. Choosing the right system depends on specific agency operations, but the top three provide exceptional tools to streamline tasks like policy administration, client management, and compliance. Regardless of the choice, businesses can expect improved efficiency and better client outcomes from these leading platforms.
Discover how Applied Epic can transform your brokerage—try its robust features today to take control of operations and grow your business with confidence.
Tools Reviewed
All tools were independently evaluated for this comparison