Quick Overview
- 1#1: Harri - Comprehensive workforce management platform for hospitality with recruitment, scheduling, onboarding, and performance tools tailored for hotels.
- 2#2: HotSchedules - Industry-leading scheduling and communication software for hotel and restaurant staff to optimize shifts and labor costs.
- 3#3: 7shifts - Employee scheduling and labor management tool designed for hospitality to forecast labor, schedule shifts, and track time accurately.
- 4#4: Deputy - Flexible workforce management solution for hotels offering scheduling, time tracking, and compliance features across multiple locations.
- 5#5: Alice - Hotel-specific staff scheduling app that integrates occupancy data for efficient shift planning and real-time adjustments.
- 6#6: When I Work - Mobile-first scheduling platform for hourly hotel workers with shift trades, availability management, and labor forecasting.
- 7#7: Homebase - Free scheduling and time tracking software for small to mid-size hotels to manage teams, payroll, and compliance.
- 8#8: WorkJam - Digital frontline workplace platform for hotels providing scheduling, task management, training, and communication tools.
- 9#9: Legion - AI-powered workforce management for hospitality that optimizes scheduling, demand forecasting, and reduces labor costs.
- 10#10: Sling - Simple team scheduling app for hotels with shift reminders, availability tracking, and labor cost monitoring.
Tools were chosen based on their ability to address critical staffing pain points (recruitment, scheduling, forecasting), combined with subjective quality, user-friendliness, and value to hotels of all sizes, ensuring a balanced list of reliable, actionable options.
Comparison Table
Hotel staffing requires precision to maintain service quality and operational flow, and modern software tools simplify this process. This comparison table features tools like Harri, HotSchedules, 7shifts, Deputy, Alice, and more, helping readers identify solutions that align with their property’s size, scheduling needs, and efficiency goals.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Harri Comprehensive workforce management platform for hospitality with recruitment, scheduling, onboarding, and performance tools tailored for hotels. | specialized | 9.6/10 | 9.8/10 | 9.4/10 | 9.3/10 |
| 2 | HotSchedules Industry-leading scheduling and communication software for hotel and restaurant staff to optimize shifts and labor costs. | enterprise | 9.1/10 | 9.5/10 | 8.7/10 | 8.5/10 |
| 3 | 7shifts Employee scheduling and labor management tool designed for hospitality to forecast labor, schedule shifts, and track time accurately. | specialized | 8.4/10 | 8.2/10 | 9.1/10 | 8.3/10 |
| 4 | Deputy Flexible workforce management solution for hotels offering scheduling, time tracking, and compliance features across multiple locations. | enterprise | 8.4/10 | 8.7/10 | 8.9/10 | 7.9/10 |
| 5 | Alice Hotel-specific staff scheduling app that integrates occupancy data for efficient shift planning and real-time adjustments. | specialized | 7.6/10 | 8.1/10 | 8.4/10 | 7.0/10 |
| 6 | When I Work Mobile-first scheduling platform for hourly hotel workers with shift trades, availability management, and labor forecasting. | specialized | 8.1/10 | 7.8/10 | 9.2/10 | 8.5/10 |
| 7 | Homebase Free scheduling and time tracking software for small to mid-size hotels to manage teams, payroll, and compliance. | other | 7.8/10 | 7.5/10 | 9.0/10 | 8.5/10 |
| 8 | WorkJam Digital frontline workplace platform for hotels providing scheduling, task management, training, and communication tools. | enterprise | 8.1/10 | 8.5/10 | 7.9/10 | 7.6/10 |
| 9 | Legion AI-powered workforce management for hospitality that optimizes scheduling, demand forecasting, and reduces labor costs. | specialized | 8.4/10 | 9.1/10 | 7.7/10 | 8.0/10 |
| 10 | Sling Simple team scheduling app for hotels with shift reminders, availability tracking, and labor cost monitoring. | other | 8.0/10 | 7.8/10 | 8.7/10 | 9.2/10 |
Comprehensive workforce management platform for hospitality with recruitment, scheduling, onboarding, and performance tools tailored for hotels.
Industry-leading scheduling and communication software for hotel and restaurant staff to optimize shifts and labor costs.
Employee scheduling and labor management tool designed for hospitality to forecast labor, schedule shifts, and track time accurately.
Flexible workforce management solution for hotels offering scheduling, time tracking, and compliance features across multiple locations.
Hotel-specific staff scheduling app that integrates occupancy data for efficient shift planning and real-time adjustments.
Mobile-first scheduling platform for hourly hotel workers with shift trades, availability management, and labor forecasting.
Free scheduling and time tracking software for small to mid-size hotels to manage teams, payroll, and compliance.
Digital frontline workplace platform for hotels providing scheduling, task management, training, and communication tools.
AI-powered workforce management for hospitality that optimizes scheduling, demand forecasting, and reduces labor costs.
Simple team scheduling app for hotels with shift reminders, availability tracking, and labor cost monitoring.
Harri
specializedComprehensive workforce management platform for hospitality with recruitment, scheduling, onboarding, and performance tools tailored for hotels.
TalentNative AI-powered recruitment and scheduling that matches candidates to shifts based on skills, availability, and hotel-specific requirements
Harri is an all-in-one workforce management platform tailored for the hospitality industry, particularly hotels, enabling efficient recruitment, scheduling, onboarding, and performance tracking for hourly staff. It combines applicant tracking system (ATS), shift scheduling, time and attendance, and learning management into a single solution optimized for high-turnover environments. The platform uses data-driven insights to improve retention and compliance, helping hotels reduce staffing costs and operational disruptions.
Pros
- Comprehensive hospitality-specific tools including shift bidding, compliance tracking, and talent pooling
- Mobile-first design for employees and managers, enabling on-the-go scheduling and communication
- Strong analytics for forecasting staffing needs and reducing turnover in high-volume hotel environments
Cons
- Custom pricing can be expensive for small independent hotels
- Initial setup and data migration may require significant time and support
- Limited third-party integrations compared to broader HR platforms
Best For
Mid-to-large hotel chains and resorts with high-volume, shift-based staffing needs seeking an end-to-end hospitality workforce solution.
Pricing
Custom quote-based pricing, typically starting at $5-10 per employee/month, scaling with locations and features; free demo available.
HotSchedules
enterpriseIndustry-leading scheduling and communication software for hotel and restaurant staff to optimize shifts and labor costs.
OpenShift employee self-scheduling for flexible shift trading and coverage
HotSchedules is a robust workforce management platform tailored for hospitality businesses, including hotels, offering advanced employee scheduling, time tracking, and communication tools. It enables hotel managers to create optimized shift schedules, facilitate shift trades via OpenShift, and monitor real-time attendance and labor costs. The software's mobile app empowers staff with on-the-go access to schedules, time punches, and task management, streamlining hotel staffing operations.
Pros
- Comprehensive scheduling with drag-and-drop interface and auto-fill capabilities
- Real-time messaging and notifications for quick staff communication
- Strong mobile app support for shift swaps and time tracking
Cons
- Pricing can be steep for smaller hotels
- Steeper learning curve for advanced features
- Limited native reporting customization
Best For
Mid-to-large hotels with complex, multi-shift staffing needs seeking integrated scheduling and communication.
Pricing
Quote-based pricing, typically $2.50-$3.50 per employee per month, with additional fees for setup and premium modules.
7shifts
specializedEmployee scheduling and labor management tool designed for hospitality to forecast labor, schedule shifts, and track time accurately.
Autopilot AI-powered scheduling that auto-fills shifts based on forecasted labor needs and employee availability
7shifts is a comprehensive workforce management platform primarily tailored for restaurants but adaptable for hotel staffing, offering intuitive scheduling, time tracking, and labor forecasting tools. It enables hotel managers to build schedules, track attendance via mobile clock-in, and communicate shifts in real-time to staff across departments like housekeeping and front desk. The software integrates with payroll systems and provides reporting to optimize labor costs in hospitality environments.
Pros
- User-friendly drag-and-drop scheduling interface
- Strong mobile app for employee self-service and communication
- Labor forecasting and reporting to control costs effectively
Cons
- Limited hotel-specific features like room assignment tracking or concierge shift bidding
- Primarily optimized for food & beverage operations rather than full hotel needs
- Advanced features require higher-tier plans
Best For
Mid-sized hotels with significant F&B components seeking affordable, mobile-first staffing management.
Pricing
Starts at $29.99/location/month (Essentials), up to $49.99/location/month (Pro) or custom Enterprise pricing.
Deputy
enterpriseFlexible workforce management solution for hotels offering scheduling, time tracking, and compliance features across multiple locations.
AI-driven auto-scheduling that matches staff skills, availability, and forecasted demand to minimize labor costs
Deputy is a robust workforce management platform tailored for hospitality industries like hotels, enabling efficient staff scheduling, time tracking, and communication through its intuitive mobile and web apps. It supports drag-and-drop rosters, GPS-verified clock-ins to prevent time theft, and automated notifications for shift changes or availability updates. The software integrates with major payroll providers and offers compliance tools to manage labor laws and overtime, making it ideal for handling variable hotel staffing demands.
Pros
- Drag-and-drop scheduling with skill-based auto-fill
- GPS time tracking and fatigue management for compliance
- Strong mobile app for employee self-service and communication
Cons
- Pricing increases with users and add-ons
- Limited advanced analytics and custom reporting
- Some setup complexity for multi-location hotels
Best For
Mid-sized hotels with shift-based, hourly staff needing reliable scheduling and time tracking without extensive IT support.
Pricing
Starts at ~$3.50 AUD per active user/month for Essentials; scales to Enterprise with custom pricing and add-ons like payroll integration.
Alice
specializedHotel-specific staff scheduling app that integrates occupancy data for efficient shift planning and real-time adjustments.
Autonomous AI agent that handles 80%+ of guest requests 24/7, dynamically dispatching tasks to optimize staff utilization
Alice (alice.us) is an AI-powered operations platform for hotels that automates guest requests, task dispatching, and housekeeping workflows to optimize staffing efficiency. It serves as an 'AI coworker' by handling routine tasks autonomously, assigning work to staff in real-time via a mobile app, and providing insights to reduce manual labor. While strong in automation, it complements rather than replaces traditional scheduling software for comprehensive workforce management.
Pros
- AI-driven automation reduces staff workload by up to 50%
- Real-time task dispatching and completion tracking via mobile app
- Seamless integrations with major PMS like Opera and Mews
Cons
- Lacks advanced shift scheduling and payroll features
- Pricing can be steep for small independent hotels
- Dependent on reliable Wi-Fi and staff adoption of AI tools
Best For
Mid-to-large hotel chains looking to automate operations and boost staffing productivity without a full HR overhaul.
Pricing
Custom enterprise pricing; starts around $500-$1,500 per month per property based on size and features.
When I Work
specializedMobile-first scheduling platform for hourly hotel workers with shift trades, availability management, and labor forecasting.
OpenShift feature allowing employees to claim and trade shifts in real-time via mobile app
When I Work is a cloud-based employee scheduling and time-tracking platform designed for shift-based workforces, enabling managers to create drag-and-drop schedules, handle shift trades, and track attendance in real-time. It supports hotels by managing variable shifts for front desk, housekeeping, and maintenance staff through mobile apps and notifications. Additional tools include time-off requests, payroll integrations, and labor cost forecasting, making it suitable for hospitality operations.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for employee self-service
- Strong integrations with payroll like QuickBooks and Gusto
Cons
- Limited hotel-specific features like room assignments or housekeeping task tracking
- Advanced reporting requires higher-tier plans
- Pricing scales up quickly for large hotel teams
Best For
Small to mid-sized hotels needing straightforward shift scheduling and mobile accessibility for hourly staff.
Pricing
Free for up to 75 schedules/month; Pro at $2/active user/month; Advanced at $4/user/month; Enterprise custom pricing.
Homebase
otherFree scheduling and time tracking software for small to mid-size hotels to manage teams, payroll, and compliance.
Free forever plan with unlimited employees, scheduling, and time tracking for one location
Homebase is a workforce management platform tailored for small businesses with hourly employees, offering shift scheduling, time tracking, team messaging, and hiring tools. For hotels, it streamlines staffing by enabling quick schedule creation, employee availability management, shift trades, and geofenced time clocks to ensure accurate payroll. It integrates with popular payroll systems and provides basic performance insights to help optimize labor costs.
Pros
- Generous free plan with core scheduling and time tracking
- Intuitive mobile app for employees and managers
- Seamless shift trading and availability features
Cons
- Lacks hotel-specific tools like housekeeping or front-desk assignments
- Limited advanced reporting for larger operations
- Scalability challenges for multi-property chains
Best For
Small to medium-sized independent hotels or boutique properties managing hourly shift workers on a budget.
Pricing
Free for 1 location with basics; Essentials at $29.99/location/month (billed annually); Premium adds hiring for $49.99/location/month.
WorkJam
enterpriseDigital frontline workplace platform for hotels providing scheduling, task management, training, and communication tools.
Unified Digital Workplace hub combining scheduling, instant messaging, and micro-training in one intuitive mobile app
WorkJam is a mobile-first workforce management platform tailored for frontline workers in hospitality, including hotels, offering scheduling, time tracking, task management, and communication tools. It enables hotels to forecast staffing needs, manage shift swaps, and deliver training via micro-learning modules directly on employees' phones. The platform emphasizes employee engagement and operational efficiency across multi-location properties.
Pros
- Robust predictive scheduling and shift management for variable hotel demand
- Strong mobile app fostering employee self-service and communication
- Integrated training and compliance tools reducing administrative burden
Cons
- Enterprise pricing model lacks transparency and can be costly for smaller hotels
- Initial setup and customization require significant configuration time
- Less specialized for unique hotel front-desk or reservation staffing nuances
Best For
Mid-sized to large hotel chains with distributed hourly workforces seeking an all-in-one mobile platform for scheduling and engagement.
Pricing
Custom enterprise pricing, typically $5-12 per active user/month depending on features and scale; quotes required.
Legion
specializedAI-powered workforce management for hospitality that optimizes scheduling, demand forecasting, and reduces labor costs.
Hyper-accurate AI demand forecasting that incorporates hotel-specific variables like bookings and events for proactive staffing.
Legion (legion.co) is an AI-powered workforce management platform tailored for hospitality, including hotels, focusing on demand forecasting, automated scheduling, and optimization to match staffing with fluctuating occupancy. It uses machine learning to predict labor needs across departments like housekeeping, front desk, and food service, while offering real-time adjustments and employee self-service tools. The software integrates with hotel management systems to streamline operations and reduce overstaffing or shortages.
Pros
- Advanced AI-driven demand forecasting for variable hotel occupancy
- Automated scheduling that optimizes shifts and reduces manual planning
- Strong scalability for multi-property hotel chains with robust integrations
Cons
- Steep learning curve for initial setup and customization
- Pricing can be prohibitive for small independent hotels
- Limited reporting flexibility compared to some competitors
Best For
Mid-to-large hotel chains or groups with complex, multi-department staffing needs requiring AI precision.
Pricing
Custom enterprise pricing; typically $5,000+ per month based on workforce size and locations, with quotes required.
Sling
otherSimple team scheduling app for hotels with shift reminders, availability tracking, and labor cost monitoring.
Employee-driven shift trading and availability-based auto-scheduling for flexible hotel staffing.
Sling is an employee scheduling and workforce management platform tailored for hospitality businesses like hotels, enabling managers to create shift schedules, track time, and communicate with staff via mobile apps. It supports features like shift trading, reminders, and labor cost forecasting to handle the variable staffing needs of hotels. While versatile for small teams, it focuses on simplicity over enterprise-scale complexity.
Pros
- Free plan for single locations makes it accessible for small hotels
- Intuitive mobile app for employee self-scheduling and shift swaps
- Built-in time tracking and payroll integrations reduce administrative burden
Cons
- Limited advanced analytics and reporting for larger hotel chains
- Fewer integrations compared to enterprise staffing solutions
- Customization options are basic for complex hotel staffing rules
Best For
Small to mid-sized hotels with shift-based, hourly staff needing affordable, easy-to-use scheduling.
Pricing
Free for one location; Standard $2/active user/month; Premium $4/active user/month (billed annually).
Conclusion
The reviewed tools offer varied solutions for hotel staffing, with Harri leading as the top choice for its comprehensive combination of recruitment, scheduling, onboarding, and performance tools. HotSchedules stands out for optimizing shifts and labor costs, while 7shifts excels in accurate time tracking and labor forecasting; both are strong alternatives for specific operational needs. Whatever the requirement, this list provides clear options to enhance staffing efficiency.
Don’t miss out on revolutionizing your hotel’s staffing—start with Harri to experience seamless, tailored workforce management.
Tools Reviewed
All tools were independently evaluated for this comparison