Quick Overview
- 1#1: Oracle OPERA Cloud - Enterprise-grade cloud property management system offering comprehensive tools for reservations, revenue management, and operations in large hotels.
- 2#2: Cloudbeds - All-in-one cloud-based PMS with integrated channel management, booking engine, and payment processing for independent hotels.
- 3#3: Mews - Modern API-first PMS automating check-ins, payments, and housekeeping for tech-savvy hoteliers.
- 4#4: Infor HMS - Integrated hospitality management system handling front desk, back office, and analytics for mid-to-large properties.
- 5#5: Agilysys PMS - Flexible property management suite with POS integration and guest engagement tools for resorts and hotels.
- 6#6: Protel - Scalable PMS solution with strong revenue and distribution management for international hotel chains.
- 7#7: Hotelogix - Cloud PMS providing mobile-first reservations, housekeeping, and reporting for small to mid-sized hotels.
- 8#8: RoomRaccoon - Affordable all-in-one platform combining PMS, channel manager, and pricing tools for boutique hotels.
- 9#9: RMS Cloud - Cloud-native hotel software managing bookings, housekeeping, and revenue optimization globally.
- 10#10: Little Hotelier - User-friendly PMS designed for small hotels and B&Bs with built-in booking and guest management.
These tools were evaluated based on features, quality, ease of use, and value, ensuring a balanced collection that addresses the diverse needs of properties ranging from small B&Bs to large hotel chains.
Comparison Table
This comparison table explores leading hotel systems software, featuring tools like Oracle OPERA Cloud, Cloudbeds, Mews, Infor HMS, and Agilysys PMS, to guide users in selecting the right solution. It outlines key features, integrations, and usability, helping readers make informed decisions for their property management needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Oracle OPERA Cloud Enterprise-grade cloud property management system offering comprehensive tools for reservations, revenue management, and operations in large hotels. | enterprise | 9.6/10 | 9.8/10 | 8.9/10 | 9.2/10 |
| 2 | Cloudbeds All-in-one cloud-based PMS with integrated channel management, booking engine, and payment processing for independent hotels. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | Mews Modern API-first PMS automating check-ins, payments, and housekeeping for tech-savvy hoteliers. | specialized | 9.2/10 | 9.5/10 | 9.1/10 | 8.8/10 |
| 4 | Infor HMS Integrated hospitality management system handling front desk, back office, and analytics for mid-to-large properties. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 8.0/10 |
| 5 | Agilysys PMS Flexible property management suite with POS integration and guest engagement tools for resorts and hotels. | enterprise | 8.7/10 | 9.2/10 | 7.9/10 | 8.3/10 |
| 6 | Protel Scalable PMS solution with strong revenue and distribution management for international hotel chains. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 7 | Hotelogix Cloud PMS providing mobile-first reservations, housekeeping, and reporting for small to mid-sized hotels. | specialized | 8.4/10 | 8.7/10 | 8.1/10 | 8.2/10 |
| 8 | RoomRaccoon Affordable all-in-one platform combining PMS, channel manager, and pricing tools for boutique hotels. | specialized | 8.7/10 | 8.5/10 | 9.3/10 | 9.0/10 |
| 9 | RMS Cloud Cloud-native hotel software managing bookings, housekeeping, and revenue optimization globally. | specialized | 8.2/10 | 8.7/10 | 8.0/10 | 7.8/10 |
| 10 | Little Hotelier User-friendly PMS designed for small hotels and B&Bs with built-in booking and guest management. | specialized | 8.2/10 | 8.0/10 | 9.4/10 | 8.3/10 |
Enterprise-grade cloud property management system offering comprehensive tools for reservations, revenue management, and operations in large hotels.
All-in-one cloud-based PMS with integrated channel management, booking engine, and payment processing for independent hotels.
Modern API-first PMS automating check-ins, payments, and housekeeping for tech-savvy hoteliers.
Integrated hospitality management system handling front desk, back office, and analytics for mid-to-large properties.
Flexible property management suite with POS integration and guest engagement tools for resorts and hotels.
Scalable PMS solution with strong revenue and distribution management for international hotel chains.
Cloud PMS providing mobile-first reservations, housekeeping, and reporting for small to mid-sized hotels.
Affordable all-in-one platform combining PMS, channel manager, and pricing tools for boutique hotels.
Cloud-native hotel software managing bookings, housekeeping, and revenue optimization globally.
User-friendly PMS designed for small hotels and B&Bs with built-in booking and guest management.
Oracle OPERA Cloud
enterpriseEnterprise-grade cloud property management system offering comprehensive tools for reservations, revenue management, and operations in large hotels.
Cloud-native architecture with built-in AI-powered Revenue Management System (RMS) for dynamic pricing and forecasting
Oracle OPERA Cloud is a comprehensive cloud-native property management system (PMS) tailored for the hospitality industry, handling everything from reservations and front desk operations to housekeeping, billing, and revenue management. It offers seamless integration with Oracle's broader ecosystem, including analytics, CRM, and sales tools, enabling data-driven decision-making across single properties or global portfolios. Designed for scalability, it supports multi-property management with mobile accessibility and real-time insights to enhance guest experiences and operational efficiency.
Pros
- Extensive feature set covering full hotel operations with advanced revenue management and AI-driven forecasting
- Highly scalable for chains from small independents to global enterprises with robust multi-property support
- Superior integrations and analytics powered by Oracle's ecosystem for real-time reporting and guest personalization
Cons
- Premium pricing that may be prohibitive for smaller properties
- Steep learning curve and extensive training required for optimal use
- Implementation can take several months with dependency on Oracle support for customizations
Best For
Enterprise-level hotel chains and large resorts needing a scalable, integrated PMS with advanced revenue optimization and analytics.
Pricing
Custom enterprise subscription pricing based on property size, modules, and users; typically starts at $5,000+ per month for mid-sized properties.
Cloudbeds
specializedAll-in-one cloud-based PMS with integrated channel management, booking engine, and payment processing for independent hotels.
myDigitalStay: An integrated guest engagement platform combining messaging, upsells, and self-service tools to boost revenue and satisfaction without third-party apps.
Cloudbeds is a cloud-based property management system (PMS) tailored for hotels, hostels, vacation rentals, and boutique properties, offering an all-in-one platform for managing reservations, operations, and revenue. It includes a robust channel manager, booking engine, revenue management tools, and guest communication features to streamline daily workflows. With strong integrations across OTAs, payment gateways, and third-party apps, it enables properties to maximize direct bookings and occupancy while minimizing manual tasks.
Pros
- Comprehensive all-in-one suite with PMS, channel manager, and booking engine
- Excellent OTA integrations and real-time inventory sync to prevent overbookings
- User-friendly interface with mobile app for on-the-go management
Cons
- Pricing scales quickly for larger properties or advanced modules
- Occasional reports of slower customer support response times
- Steep learning curve for revenue management and reporting tools
Best For
Independent hotels, hostels, and vacation rental managers looking for a scalable, integrated platform to handle reservations, revenue optimization, and guest experiences.
Pricing
Custom subscription starting at around $100-300/month for small properties (based on room count), with additional fees for premium features like revenue management.
Mews
specializedModern API-first PMS automating check-ins, payments, and housekeeping for tech-savvy hoteliers.
The Mews Marketplace with 1,000+ pre-built integrations for effortless connectivity to third-party tools like payment gateways and channel managers.
Mews is a cloud-native property management system (PMS) tailored for hotels, serviced apartments, and vacation rentals, handling everything from reservations and front desk operations to payments, housekeeping, and revenue management. It offers a modern, intuitive interface with powerful automation tools and seamless integrations. Designed for scalability, it supports properties of all sizes while emphasizing guest experience through contactless check-in and personalized services.
Pros
- Extensive integrations with over 1,000 partners via the Mews Marketplace
- Cloud-based with real-time data access and mobile apps for staff and guests
- Advanced automation for revenue management and operations streamlining
Cons
- Pricing can be high for very small independent properties
- Steeper learning curve for advanced customization features
- Heavy reliance on stable internet connectivity
Best For
Mid-sized to large hotels and serviced apartment operators seeking a scalable, integration-rich PMS with strong automation.
Pricing
Custom quote-based pricing starting around €4-6 per room/month (minimums apply); tiers include Core, Plus, and Enterprise with add-ons.
Infor HMS
enterpriseIntegrated hospitality management system handling front desk, back office, and analytics for mid-to-large properties.
AI-powered revenue management with dynamic pricing and forecasting
Infor HMS is a robust, cloud-based property management system (PMS) tailored for mid-to-large hotels and resorts, streamlining operations from reservations and front desk to housekeeping and revenue management. It integrates seamlessly with Infor's broader ecosystem, offering advanced analytics, mobile accessibility, and multichannel distribution capabilities. Designed for enterprise scalability, it supports complex organizational structures across multiple properties.
Pros
- Enterprise-grade feature set with strong revenue management and analytics
- Excellent integrations with third-party systems and Infor ecosystem
- Scalable for multi-property chains with mobile-first capabilities
Cons
- Steep learning curve and complex interface for new users
- Custom pricing can be expensive for smaller properties
- Customization requires IT expertise
Best For
Large hotel chains and resorts seeking comprehensive, scalable PMS with advanced analytics and integrations.
Pricing
Enterprise subscription pricing; custom quotes required, typically $50-150 per room/month depending on modules and scale.
Agilysys PMS
enterpriseFlexible property management suite with POS integration and guest engagement tools for resorts and hotels.
Unified rGuest platform for seamless PMS-POS integration across all revenue streams
Agilysys PMS is a robust, cloud-based property management system tailored for hotels, resorts, and hospitality chains, streamlining front desk operations, reservations, guest profiles, billing, and housekeeping management. It excels in multi-property oversight with advanced revenue management tools and seamless integrations across the Agilysys ecosystem, including POS, spa, and dining systems. Designed for scalability, it supports high-volume operations while offering mobile access for staff and guests.
Pros
- Comprehensive integrations with POS, revenue centers, and third-party apps
- Scalable for multi-property enterprises with strong analytics and reporting
- Cloud-native with mobile capabilities for enhanced operational flexibility
Cons
- Steep learning curve for non-technical staff
- Higher pricing suitable mainly for mid-to-large properties
- Customization requires vendor support and can delay implementation
Best For
Mid-sized to large hotel chains and resorts needing an integrated ecosystem for complex operations.
Pricing
Quote-based subscription model, typically $50-150 per room/month depending on modules and property size.
Protel
enterpriseScalable PMS solution with strong revenue and distribution management for international hotel chains.
Advanced configurability allowing hotels to tailor nearly every workflow and report without custom coding
Protel by Planet is a comprehensive property management system (PMS) designed for hotels, resorts, and multi-property chains, handling core operations like reservations, check-ins, billing, housekeeping, and reporting. It supports both cloud-based (Protel AI r) and on-premise deployments, with strong emphasis on customization and integration with third-party systems such as POS, channel managers, and revenue tools. Ideal for mid-to-large operations, it provides scalability and data-driven insights to optimize hotel performance.
Pros
- Highly configurable workflows tailored to specific hotel needs
- Robust multi-property management and central reservation system
- Excellent integrations with hospitality ecosystem tools
Cons
- Dated user interface in some modules
- Steep learning curve for full customization
- Premium pricing not ideal for small independents
Best For
Mid-sized to large hotel chains or groups requiring scalable, customizable PMS with strong multi-property support.
Pricing
Custom enterprise pricing; typically subscription-based starting at $50-150 per room/month depending on modules and property size.
Hotelogix
specializedCloud PMS providing mobile-first reservations, housekeeping, and reporting for small to mid-sized hotels.
Centralized multi-property management with real-time revenue intelligence and dynamic pricing tools
Hotelogix is a cloud-based Property Management System (PMS) tailored for hotels, resorts, and vacation rentals, handling everything from reservations and front desk operations to housekeeping and revenue management. It offers multi-property support, a built-in channel manager for OTAs like Booking.com and Expedia, and mobile apps for staff efficiency. The platform emphasizes scalability for small to mid-sized properties with global accessibility and no on-premise hardware required.
Pros
- Fully cloud-based with anytime, anywhere access via mobile apps
- Strong channel management and OTA integrations for direct bookings
- Comprehensive multi-property dashboard for centralized control
Cons
- Higher pricing tiers can be costly for very small properties
- Advanced custom reporting requires add-ons or integrations
- Initial setup and training may have a learning curve for non-tech users
Best For
Mid-sized independent hotels and small chains seeking a scalable, mobile-first PMS with robust distribution tools.
Pricing
Subscription starts at ~$94/month for up to 10 rooms, with tiers scaling to $200+/month for larger properties; custom enterprise pricing available.
RoomRaccoon
specializedAffordable all-in-one platform combining PMS, channel manager, and pricing tools for boutique hotels.
Auto-Price revenue management tool that dynamically adjusts room rates based on real-time demand, occupancy, and competitor pricing.
RoomRaccoon is a cloud-based all-in-one property management system (PMS) tailored for independent hotels, B&Bs, and vacation rentals. It integrates core functionalities like reservation management, channel manager for OTAs (e.g., Booking.com, AI rbnb), a direct booking engine, revenue management, and housekeeping tools into a single intuitive platform. This solution helps small property owners streamline operations, increase direct bookings, and optimize pricing without needing multiple disjointed software tools.
Pros
- All-in-one platform eliminates the need for multiple integrations
- Highly intuitive interface with mobile app for on-the-go management
- Responsive customer support and quick onboarding
Cons
- Limited advanced customization for large-scale or chain properties
- Reporting features can feel basic without add-ons
- Pricing tiers increase significantly for properties over 30 rooms
Best For
Small to medium independent hotels, B&Bs, and vacation rentals looking for an affordable, user-friendly PMS to simplify daily operations.
Pricing
Starts at €109/month for up to 10 rooms; scales to €279+/month for 31+ rooms, with add-ons for extras like payments.
RMS Cloud
specializedCloud-native hotel software managing bookings, housekeeping, and revenue optimization globally.
Dynamic Availability Calendar for real-time rate and inventory management across all channels
RMS Cloud is a comprehensive cloud-based property management system (PMS) tailored for hotels, motels, resorts, and holiday parks. It handles reservations, front desk operations, housekeeping, revenue management, and guest communications through an intuitive dashboard and mobile apps. With strong channel management integrations and scalability for single or multi-property operations, it's particularly popular in the APAC region.
Pros
- Robust cloud infrastructure with 99.9% uptime and mobile apps for housekeeping and front desk
- Seamless integrations with major OTAs, channel managers like SiteMinder, and payment gateways
- Advanced reporting, revenue management tools, and multi-property support
Cons
- Pricing can be steep for very small properties under 20 rooms
- Learning curve for advanced features like dynamic pricing
- Customer support primarily APAC-focused, slower response for other regions
Best For
Mid-sized independent hotels, motels, and small chains in APAC needing scalable, mobile-first PMS with strong channel integrations.
Pricing
Subscription-based, typically $5-15 per room per month, with custom quotes based on property size and features; free trial available.
Little Hotelier
specializedUser-friendly PMS designed for small hotels and B&Bs with built-in booking and guest management.
Automatic channel manager that syncs real-time availability and rates across major OTAs like Booking.com and AI rbnb
Little Hotelier is a cloud-based property management system tailored for small to medium-sized hotels, B&Bs, and guesthouses. It handles reservations, front desk operations, housekeeping, payments, and reporting in an intuitive dashboard. The platform also features a built-in channel manager and website builder to boost direct bookings and streamline OTA integrations.
Pros
- Highly intuitive interface ideal for non-tech users
- Strong channel manager prevents overbookings
- Responsive customer support with free onboarding
Cons
- Limited advanced analytics and customization
- Scalability issues for properties over 30 rooms
- Per-booking fees can add up during peak seasons
Best For
Small hotel owners, B&Bs, and guesthouses seeking a simple, all-in-one system without enterprise complexity.
Pricing
Starts at ~$89 AUD/month for up to 10 rooms, scaling to $500+/month for larger properties; includes base subscription plus optional per-booking fees.
Conclusion
Evaluating hotel systems software reveals top performers that balance functionality, adaptability, and user needs. Oracle OPERA Cloud leads as the top choice, offering enterprise-grade tools for reservations, revenue management, and large-scale operations. Cloudbeds and Mews follow, each excelling in distinct areas—Cloudbeds for independent properties, Mews for tech-driven workflows—ensuring a strong alternative for nearly every hospitality business.
To find the optimal solution, start with Oracle OPERA Cloud; its robust features and proven performance make it a standout for streamlining operations and boosting guest satisfaction.
Tools Reviewed
All tools were independently evaluated for this comparison