Quick Overview
- 1#1: Tripleseat - Tripleseat is a leading sales and catering platform that streamlines RFP management, event bookings, and revenue optimization for hotels and venues.
- 2#2: Cvent - Cvent provides comprehensive event management software with sales automation and catering tools tailored for hotel group bookings and events.
- 3#3: Caterease - Caterease delivers specialized catering and banquet management software for hotels to handle proposals, menus, and event execution.
- 4#4: Planning Pod - Planning Pod offers an all-in-one event management system with sales, catering, and booking features for hospitality venues.
- 5#5: PerfectVenue - PerfectVenue simplifies venue sales and catering with online booking, real-time availability, and contract automation for hotels.
- 6#6: Hotel Sales Pro - Hotel Sales Pro is a CRM tool focused on managing sales pipelines, leads, and catering opportunities for hotel teams.
- 7#7: Oracle OPERA - Oracle OPERA Sales and Catering integrates enterprise-level group sales, event management, and catering with hotel PMS systems.
- 8#8: Infor - Infor Hospitality provides sales and catering solutions with advanced forecasting and integration for large-scale hotel operations.
- 9#9: Maestro - Maestro PMS includes sales and catering modules for efficient group bookings, BEOs, and revenue management in hotels.
- 10#10: Cloudbeds - Cloudbeds offers sales and channel management with catering features to boost direct bookings and event revenue for hotels.
These tools were ranked based on key factors like feature depth (e.g., booking automation, integration), user experience quality, ease of use, and overall value, ensuring alignment with modern hospitality needs.
Comparison Table
Hotel sales and catering efficiency depends on the right software; this comparison table breaks down top tools like Tripleseat, Cvent, Caterease, and more. Readers will discover key features, pricing nuances, and usability to select the ideal fit for their venue's specific requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Tripleseat Tripleseat is a leading sales and catering platform that streamlines RFP management, event bookings, and revenue optimization for hotels and venues. | specialized | 9.5/10 | 9.8/10 | 8.5/10 | 8.8/10 |
| 2 | Cvent Cvent provides comprehensive event management software with sales automation and catering tools tailored for hotel group bookings and events. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.5/10 |
| 3 | Caterease Caterease delivers specialized catering and banquet management software for hotels to handle proposals, menus, and event execution. | specialized | 8.7/10 | 9.3/10 | 7.8/10 | 8.2/10 |
| 4 | Planning Pod Planning Pod offers an all-in-one event management system with sales, catering, and booking features for hospitality venues. | specialized | 8.6/10 | 9.1/10 | 8.3/10 | 8.5/10 |
| 5 | PerfectVenue PerfectVenue simplifies venue sales and catering with online booking, real-time availability, and contract automation for hotels. | specialized | 8.4/10 | 8.7/10 | 8.5/10 | 8.0/10 |
| 6 | Hotel Sales Pro Hotel Sales Pro is a CRM tool focused on managing sales pipelines, leads, and catering opportunities for hotel teams. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.8/10 |
| 7 | Oracle OPERA Oracle OPERA Sales and Catering integrates enterprise-level group sales, event management, and catering with hotel PMS systems. | enterprise | 8.1/10 | 8.7/10 | 7.1/10 | 7.4/10 |
| 8 | Infor Infor Hospitality provides sales and catering solutions with advanced forecasting and integration for large-scale hotel operations. | enterprise | 8.1/10 | 8.7/10 | 7.2/10 | 7.8/10 |
| 9 | Maestro Maestro PMS includes sales and catering modules for efficient group bookings, BEOs, and revenue management in hotels. | enterprise | 8.2/10 | 8.8/10 | 7.6/10 | 7.9/10 |
| 10 | Cloudbeds Cloudbeds offers sales and channel management with catering features to boost direct bookings and event revenue for hotels. | enterprise | 7.4/10 | 6.9/10 | 8.3/10 | 7.2/10 |
Tripleseat is a leading sales and catering platform that streamlines RFP management, event bookings, and revenue optimization for hotels and venues.
Cvent provides comprehensive event management software with sales automation and catering tools tailored for hotel group bookings and events.
Caterease delivers specialized catering and banquet management software for hotels to handle proposals, menus, and event execution.
Planning Pod offers an all-in-one event management system with sales, catering, and booking features for hospitality venues.
PerfectVenue simplifies venue sales and catering with online booking, real-time availability, and contract automation for hotels.
Hotel Sales Pro is a CRM tool focused on managing sales pipelines, leads, and catering opportunities for hotel teams.
Oracle OPERA Sales and Catering integrates enterprise-level group sales, event management, and catering with hotel PMS systems.
Infor Hospitality provides sales and catering solutions with advanced forecasting and integration for large-scale hotel operations.
Maestro PMS includes sales and catering modules for efficient group bookings, BEOs, and revenue management in hotels.
Cloudbeds offers sales and channel management with catering features to boost direct bookings and event revenue for hotels.
Tripleseat
specializedTripleseat is a leading sales and catering platform that streamlines RFP management, event bookings, and revenue optimization for hotels and venues.
Tripleseat Network for automated RFP distribution and lead sharing across thousands of venues and planners
Tripleseat is a leading sales and catering software platform tailored for hotels, resorts, and event venues, automating the entire event lifecycle from lead capture to invoicing. It excels in RFP management, proposal generation, contract e-signing, BEO creation, and revenue reporting, with deep integrations to property management systems like Oracle Opera and Delphi. Designed for high-volume hospitality operations, it boosts efficiency and revenue through customizable workflows and real-time analytics.
Pros
- Comprehensive RFP handling and distribution network for sourcing group business
- Seamless integrations with PMS, CRM, and accounting systems
- Robust automation for proposals, contracts, BEOs, and invoicing
Cons
- Steep initial learning curve and setup time
- High cost for smaller venues or low-volume users
- Advanced customizations often require professional services
Best For
Large hotels, resorts, and convention centers managing high volumes of group events and catering sales.
Pricing
Quote-based pricing starting around $500-$1,000 per month per property, scaling with users, events, and features; enterprise plans often exceed $5,000/month.
Cvent
enterpriseCvent provides comprehensive event management software with sales automation and catering tools tailored for hotel group bookings and events.
Global RFP marketplace that automates sourcing and connects hotels directly with thousands of event planners
Cvent is a leading all-in-one hospitality platform specializing in hotel sales and catering software, enabling seamless management of group bookings, events, and catering from RFP intake to execution. It offers tools for proposal automation, contract management, BEO creation, and revenue optimization through integrations with PMS systems like Oracle Opera. The platform's global marketplace connects hotels with event planners, streamlining sourcing and sales pipelines for maximum occupancy and revenue.
Pros
- Powerful RFP distribution and response automation via a vast planner network
- Deep integrations with hotel PMS, CRM, and revenue management tools
- Comprehensive reporting and forecasting for group sales performance
Cons
- Steep learning curve and requires significant staff training
- High implementation and subscription costs for smaller properties
- Occasional customization limitations and slower support response times
Best For
Mid-to-large hotels, resorts, and chains managing high-volume group events and catering business.
Pricing
Custom enterprise pricing; typically $10,000+ annually per property plus per-user fees, with modular add-ons.
Caterease
specializedCaterease delivers specialized catering and banquet management software for hotels to handle proposals, menus, and event execution.
Advanced automated BEO system that handles multi-level approvals, revisions, and seamless distribution to departments
Caterease is a robust, Windows-based catering and event management software tailored for hotels, resorts, and large-scale catering operations. It streamlines the entire sales and catering process, from lead capture and proposal generation to Banquet Event Orders (BEOs), event execution, invoicing, and detailed reporting. With strong capabilities in group bookings, inventory management, and staff scheduling, it's particularly suited for high-volume properties handling complex events.
Pros
- Comprehensive BEO management with automated distribution and revisions
- Powerful customization and reporting for complex operations
- Reliable integration with PMS systems like Opera and Delphi
Cons
- Dated desktop interface with a steep learning curve
- Not fully cloud-native, limiting remote access
- High upfront costs and custom quote-based pricing
Best For
Large hotels, resorts, and catering companies managing high-volume, complex group events and requiring detailed compliance tracking.
Pricing
Custom quote-based pricing; typically $5,000-$15,000 initial setup plus $2,000-$5,000 annual maintenance per property, with modular add-ons.
Planning Pod
specializedPlanning Pod offers an all-in-one event management system with sales, catering, and booking features for hospitality venues.
Interactive 2D/3D floor plans and diagrams that sync directly with BEOs and proposals for visual event setup
Planning Pod is an all-in-one event management platform tailored for hotels, venues, and catering teams, handling everything from RFP capture and sales pipelines to proposals, contracts, BEOs, and floor plans. It centralizes sales and catering workflows with tools for task management, guest tracking, vendor coordination, and reporting. The software enables seamless collaboration across teams to manage group bookings and events efficiently from lead to execution.
Pros
- Comprehensive all-in-one toolkit covering sales, planning, and execution
- Customizable templates for proposals, contracts, and BEOs
- Interactive floor plans and seating charts integrated with events
Cons
- Steep learning curve for accessing all advanced features
- Limited native integrations with major hotel PMS systems
- Interface can feel cluttered for new users
Best For
Mid-sized hotels and conference centers seeking an integrated sales and catering platform without needing multiple tools.
Pricing
Starts at $59/user/month (Starter plan, billed annually), with Pro ($79/user/month) and Enterprise (custom) tiers; free trial available.
PerfectVenue
specializedPerfectVenue simplifies venue sales and catering with online booking, real-time availability, and contract automation for hotels.
PerfectFlow automated workflow that seamlessly transitions events from lead capture to revenue collection without manual data entry.
PerfectVenue is a cloud-based sales and catering software tailored for hotels, venues, and catering businesses, streamlining the entire event lifecycle from RFP intake to invoicing. It offers tools for lead management, automated proposals, contract e-signatures, BEO creation, menu management, and floor planning. The platform emphasizes automation and integration with PMS systems like Opera to reduce manual work and boost revenue efficiency.
Pros
- Comprehensive end-to-end event workflow automation
- Strong PMS integrations and mobile accessibility
- User-friendly RFP and proposal builders
Cons
- Limited advanced customization options
- Pricing scales quickly for high-volume users
- Reporting lacks depth in some analytics areas
Best For
Mid-sized hotels and conference centers managing 50+ events monthly that need an integrated sales and ops platform.
Pricing
Starts at $199/month for basic plans (billed annually), with custom enterprise tiers from $500+/month based on users and events.
Hotel Sales Pro
specializedHotel Sales Pro is a CRM tool focused on managing sales pipelines, leads, and catering opportunities for hotel teams.
Automated BEO builder that generates, distributes, and tracks event orders with version control and approvals.
Hotel Sales Pro is a cloud-based CRM and management platform tailored for hotel sales and catering teams, enabling efficient lead tracking, proposal generation, and event coordination. It streamlines the entire sales process from inquiry to contract execution, with strong emphasis on Banquet Event Orders (BEOs), task automation, and team collaboration. The software integrates sales pipeline management with reporting tools to help hotels maximize revenue from group bookings and events.
Pros
- Comprehensive BEO and proposal automation reduces manual work
- Strong sales pipeline and task management for team coordination
- Customizable reporting and mobile access for on-the-go use
Cons
- Limited integrations with major PMS and revenue systems
- Steeper learning curve for advanced customization
- Pricing may be steep for smaller independent hotels
Best For
Mid-sized hotels and resorts with dedicated sales teams handling high volumes of group and catering business.
Pricing
Starts at $99/user/month for basic plans, scaling to $199+/user/month for enterprise features; custom quotes available.
Oracle OPERA
enterpriseOracle OPERA Sales and Catering integrates enterprise-level group sales, event management, and catering with hotel PMS systems.
Definitive Diagram tool for interactive, visual event space planning and layout management
Oracle OPERA Sales and Catering is a robust module within the OPERA Cloud Property Management System, specializing in managing hotel group sales, event bookings, and catering operations. It handles everything from RFP distribution and proposal creation to contract management, BEO generation, and post-event analysis. Designed for enterprise-scale hospitality, it integrates seamlessly with OPERA PMS for unified operations across reservations, revenue, and events.
Pros
- Comprehensive end-to-end sales and catering workflow automation
- Seamless integration with OPERA PMS and Oracle ecosystem for multi-property management
- Advanced reporting, forecasting, and diagramming tools for events
Cons
- Steep learning curve and complex interface requiring significant training
- High implementation and ongoing costs unsuitable for small properties
- Customization often demands professional services
Best For
Large hotel chains and resorts needing scalable, enterprise-grade sales and catering integrated with a full PMS.
Pricing
Enterprise subscription-based pricing; typically starts at $50,000+ annually per property, plus implementation fees—contact Oracle for custom quotes.
Infor
enterpriseInfor Hospitality provides sales and catering solutions with advanced forecasting and integration for large-scale hotel operations.
AI-driven dynamic pricing and forecasting for sales and catering events integrated across the hospitality ecosystem
Infor provides enterprise-grade hospitality management software through its Infor Hospitality Management Solution (HMS), which includes robust sales and catering modules tailored for hotels and resorts. The platform handles group sales, event planning, banquet booking, catering fulfillment, and BEO management with seamless integration into broader ERP and revenue systems. It supports multi-property operations and leverages analytics for demand forecasting and optimization.
Pros
- Scalable for large chains with multi-property support
- Deep ERP integrations and advanced revenue analytics
- Comprehensive event lifecycle management from RFP to billing
Cons
- Steep learning curve and complex setup
- High implementation costs and customization needs
- Less suitable for small or independent hotels
Best For
Large hotel chains and enterprise resorts requiring integrated, scalable sales and catering with full ERP connectivity.
Pricing
Enterprise quote-based pricing; typically $5,000-$20,000+ per month depending on modules, properties, and customizations.
Maestro
enterpriseMaestro PMS includes sales and catering modules for efficient group bookings, BEOs, and revenue management in hotels.
Visual Space Diary with drag-and-drop diagramming for precise event space allocation and room block visualization
Maestro, from maestropms.com, is a comprehensive property management system (PMS) with a dedicated Sales & Catering module designed for hotels and resorts. It handles everything from RFP management and group bookings to Banquet Event Orders (BEOs), room diagramming, and contract automation, all integrated seamlessly with core PMS functions. The platform supports revenue optimization through definitive space management and detailed reporting, making it suitable for properties with significant event business.
Pros
- Seamless integration with full PMS for unified operations
- Advanced diagramming and Space Diary for visual event planning
- Robust RFP, contract, and BEO automation tools
Cons
- Steep learning curve due to extensive features
- Pricing requires custom quotes and can be high for smaller properties
- Limited standalone use outside of Maestro PMS ecosystem
Best For
Mid-sized to large hotels and resorts with high event volume needing integrated sales, catering, and PMS functionality.
Pricing
Custom quote based on property size and modules; typically $5,000+ per month for mid-sized hotels, with per-room or per-key pricing options.
Cloudbeds
enterpriseCloudbeds offers sales and channel management with catering features to boost direct bookings and event revenue for hotels.
Groups module with RFP automation and contract management integrated directly into the PMS
Cloudbeds is a cloud-based property management system (PMS) for hotels that includes a Groups module for handling sales and catering needs, such as group bookings, RFPs, contracts, and basic event management. It integrates these features with core PMS tools like reservations, channel management, and revenue optimization to streamline hotel operations. While not a dedicated sales and catering platform, it provides sufficient functionality for smaller properties managing moderate event volumes.
Pros
- Seamless integration with full PMS for unified operations
- Intuitive interface suitable for non-technical users
- Cloud accessibility with mobile app support
Cons
- Lacks advanced tools for complex catering and banquet diagramming
- Sales and catering features limited to higher-tier plans
- Reporting and analytics not as robust as specialized S&C software
Best For
Mid-sized independent hotels or boutique properties needing integrated basic sales and group management without dedicated S&C depth.
Pricing
Custom quotes based on room count; starts at ~$130/month for Plus plan (basic groups), $320+/month for Advanced with fuller S&C features.
Conclusion
The reviewed tools showcase a range of solutions to optimize hotel sales and catering operations, with Tripleseat emerging as the top choice, excelling in RFP management and revenue optimization. Cvent stands out for its comprehensive event management and catering tools tailored to group bookings, while Caterease offers specialized features for proposals and menu execution. Each tool provides unique advantages, but Tripleseat leads with its streamlined workflow and end-to-end capabilities.
Take the first step toward enhancing your hotel's sales performance—explore Tripleseat to experience efficient booking management, improved revenue tracking, and stronger event success.
Tools Reviewed
All tools were independently evaluated for this comparison