Quick Overview
- 1#1: Oracle OPERA Cloud - Enterprise-grade cloud property management system handling reservations, front desk operations, revenue management, and guest profiles for large hotels and chains.
- 2#2: Cloudbeds - All-in-one hospitality platform integrating PMS, channel management, booking engine, and payments for independent hotels and properties.
- 3#3: Mews - API-first cloud PMS automating check-ins, payments, housekeeping, and operations for modern hotels.
- 4#4: RoomRaccoon - Compact all-in-one PMS with booking engine, channel manager, and reporting for small to mid-sized hotels.
- 5#5: Hotelogix - Scalable cloud PMS supporting multi-property management, dynamic pricing, and global distribution.
- 6#6: Little Hotelier - User-friendly PMS tailored for small hotels and B&Bs with built-in booking and guest management tools.
- 7#7: StayNTouch - Mobile-centric cloud PMS enabling contactless check-ins, upsells, and real-time operations for hotels.
- 8#8: RMS Cloud - Comprehensive cloud PMS for hotels and resorts with reservations, housekeeping, and revenue tools.
- 9#9: Maestro PMS - Integrated PMS with POS, spa management, and analytics for independent hotels and resorts.
- 10#10: Protel - Flexible PMS solution offering reservations, billing, and CRM features for diverse hotel operations.
These tools were chosen based on a blend of robust feature sets, reliability, ease of integration, and value, ensuring they cater to varied needs in reservations, operations, revenue management, and guest engagement.
Comparison Table
Navigating hotel property management system software? This comparison table outlines top tools like Oracle OPERA Cloud, Cloudbeds, Mews, RoomRaccoon, Hotelogix, and more, equipping hoteliers to evaluate options efficiently. Readers will learn about key features, integrations, and usability to make informed choices tailored to their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Oracle OPERA Cloud Enterprise-grade cloud property management system handling reservations, front desk operations, revenue management, and guest profiles for large hotels and chains. | enterprise | 9.6/10 | 9.8/10 | 8.7/10 | 9.2/10 |
| 2 | Cloudbeds All-in-one hospitality platform integrating PMS, channel management, booking engine, and payments for independent hotels and properties. | enterprise | 9.2/10 | 9.5/10 | 8.9/10 | 8.7/10 |
| 3 | Mews API-first cloud PMS automating check-ins, payments, housekeeping, and operations for modern hotels. | specialized | 9.2/10 | 9.5/10 | 9.1/10 | 8.7/10 |
| 4 | RoomRaccoon Compact all-in-one PMS with booking engine, channel manager, and reporting for small to mid-sized hotels. | specialized | 8.7/10 | 8.4/10 | 9.4/10 | 9.1/10 |
| 5 | Hotelogix Scalable cloud PMS supporting multi-property management, dynamic pricing, and global distribution. | enterprise | 8.7/10 | 9.0/10 | 8.5/10 | 8.5/10 |
| 6 | Little Hotelier User-friendly PMS tailored for small hotels and B&Bs with built-in booking and guest management tools. | specialized | 8.4/10 | 8.2/10 | 9.2/10 | 8.0/10 |
| 7 | StayNTouch Mobile-centric cloud PMS enabling contactless check-ins, upsells, and real-time operations for hotels. | specialized | 8.6/10 | 8.8/10 | 8.4/10 | 8.0/10 |
| 8 | RMS Cloud Comprehensive cloud PMS for hotels and resorts with reservations, housekeeping, and revenue tools. | enterprise | 8.4/10 | 8.7/10 | 8.0/10 | 8.2/10 |
| 9 | Maestro PMS Integrated PMS with POS, spa management, and analytics for independent hotels and resorts. | enterprise | 8.6/10 | 9.1/10 | 8.2/10 | 8.3/10 |
| 10 | Protel Flexible PMS solution offering reservations, billing, and CRM features for diverse hotel operations. | enterprise | 7.9/10 | 8.5/10 | 7.2/10 | 7.6/10 |
Enterprise-grade cloud property management system handling reservations, front desk operations, revenue management, and guest profiles for large hotels and chains.
All-in-one hospitality platform integrating PMS, channel management, booking engine, and payments for independent hotels and properties.
API-first cloud PMS automating check-ins, payments, housekeeping, and operations for modern hotels.
Compact all-in-one PMS with booking engine, channel manager, and reporting for small to mid-sized hotels.
Scalable cloud PMS supporting multi-property management, dynamic pricing, and global distribution.
User-friendly PMS tailored for small hotels and B&Bs with built-in booking and guest management tools.
Mobile-centric cloud PMS enabling contactless check-ins, upsells, and real-time operations for hotels.
Comprehensive cloud PMS for hotels and resorts with reservations, housekeeping, and revenue tools.
Integrated PMS with POS, spa management, and analytics for independent hotels and resorts.
Flexible PMS solution offering reservations, billing, and CRM features for diverse hotel operations.
Oracle OPERA Cloud
enterpriseEnterprise-grade cloud property management system handling reservations, front desk operations, revenue management, and guest profiles for large hotels and chains.
OPERA Xchange integration hub connecting to 1,000+ partners for unparalleled ecosystem flexibility
Oracle OPERA Cloud is a premier cloud-native Property Management System (PMS) from Oracle Hospitality, designed to streamline hotel operations including reservations, front desk management, housekeeping, revenue optimization, and guest services. It offers enterprise-grade scalability, real-time analytics, and seamless integrations with over 1,000 third-party applications via OPERA Xchange. Ideal for multi-property chains, it leverages AI-driven insights to enhance revenue management and operational efficiency while ensuring data security in the cloud.
Pros
- Comprehensive feature set covering all PMS needs with advanced revenue management and AI analytics
- Highly scalable cloud platform supporting single properties to global chains
- Extensive integrations and mobile accessibility for front-line staff
Cons
- Steep learning curve and complex interface for new users
- Premium pricing may be prohibitive for small independent hotels
- Customization requires professional services, adding to implementation time
Best For
Large hotel chains, resorts, and enterprise-level operators seeking a robust, scalable PMS with deep analytics and integrations.
Pricing
Custom subscription pricing starting at $500-$1,000+ per month per property (varies by size/features); enterprise quotes required.
Cloudbeds
enterpriseAll-in-one hospitality platform integrating PMS, channel management, booking engine, and payments for independent hotels and properties.
Unified dashboard that combines PMS, channel management, and revenue tools into a single, real-time interface for effortless multi-channel operations.
Cloudbeds is a cloud-based property management system (PMS) tailored for hotels, hostels, vacation rentals, and boutique properties, providing an all-in-one platform for managing reservations, operations, and revenue. It integrates core PMS functionalities with channel management, direct booking engines, revenue management tools, and guest communication features to streamline daily operations. The software supports multi-property management and offers robust reporting and analytics for data-driven decisions.
Pros
- Comprehensive all-in-one platform with PMS, channel manager, and booking engine
- Extensive integrations with OTAs, payment gateways, and third-party tools
- Strong mobile app and 24/7 customer support for global users
Cons
- Pricing can be high for very small properties
- Steep learning curve for advanced revenue and reporting features
- Occasional performance issues during peak seasons
Best For
Mid-sized independent hotels, boutique properties, and multi-location operators needing scalable, integrated hospitality management.
Pricing
Custom quote-based pricing starting at around $2.99 per occupied room per month, with additional fees for setup, add-ons, and enterprise features.
Mews
specializedAPI-first cloud PMS automating check-ins, payments, housekeeping, and operations for modern hotels.
Open API and automation engine enabling hyper-customized workflows and third-party integrations
Mews is a modern, cloud-native property management system (PMS) tailored for hotels and hospitality businesses, handling everything from reservations and check-ins to housekeeping, billing, and revenue management. It emphasizes automation, real-time data syncing, and a mobile-first interface to streamline operations and enhance guest experiences. With robust integrations via its open API, Mews enables seamless connectivity with OTAs, payment gateways, and other hospitality tools.
Pros
- Extensive open API for custom integrations with 1,000+ partners
- Powerful automation engine reducing manual tasks
- Intuitive, mobile-responsive interface praised for speed
Cons
- Pricing can be steep for small independent properties
- Some advanced analytics require premium add-ons
- Initial setup may involve a learning curve for non-tech teams
Best For
Mid-sized to large hotels and boutique properties looking for scalable, integration-heavy PMS with automation focus.
Pricing
Custom subscription pricing starting at around €4-6 per room/month (minimums apply), with add-ons for advanced features; quotes required.
RoomRaccoon
specializedCompact all-in-one PMS with booking engine, channel manager, and reporting for small to mid-sized hotels.
Unified 'One-Dashboard' that combines PMS, channel manager, booking engine, payments, and reports without switching apps
RoomRaccoon is a cloud-based all-in-one Property Management System (PMS) tailored for small to medium independent hotels, B&Bs, and vacation rentals. It integrates core PMS functionalities with a channel manager, direct booking engine, payment processing, and revenue reporting into a single intuitive dashboard. This solution streamlines daily operations, maximizes direct bookings, and optimizes occupancy without requiring extensive training or multiple vendors.
Pros
- Highly intuitive interface with minimal training required
- Seamless multi-channel management and OTA integrations
- Built-in booking engine and upsell tools to boost direct revenue
- Affordable pricing scalable for small properties
Cons
- Limited advanced customization for complex operations
- Reporting and analytics lack depth for larger properties
- Mobile app has occasional performance issues
- Customer support can have variable response times
Best For
Small to medium independent hotels and B&Bs looking for an easy-to-use, cost-effective all-in-one PMS to simplify operations and increase direct bookings.
Pricing
Starts at €109/month for up to 10 rooms, with tiers scaling to €279+/month based on room count and add-ons; includes a free trial.
Hotelogix
enterpriseScalable cloud PMS supporting multi-property management, dynamic pricing, and global distribution.
Integrated channel manager with 200+ OTAs for automated inventory and rate distribution without third-party tools
Hotelogix is a cloud-based Property Management System (PMS) tailored for hotels, resorts, and vacation rentals, streamlining operations like reservations, front desk management, housekeeping, billing, and reporting. It features robust channel management integrating with over 200 OTAs, revenue optimization tools, and a mobile app for on-the-go access. The platform supports multi-property management and includes POS, spa, and restaurant modules for comprehensive hospitality operations.
Pros
- Extensive integrations with 200+ OTAs and payment gateways for seamless distribution
- Cloud-based with mobile app support for flexible, anywhere access
- Scalable for multi-property chains with strong reporting and analytics
Cons
- Pricing can escalate for larger properties or add-ons
- Initial setup and customization may require training
- Advanced revenue management features are in higher tiers
Best For
Small to mid-sized independent hotels, boutique properties, and growing chains needing scalable cloud PMS with strong channel management.
Pricing
Custom quotes starting at ~$2-5 per room/month or $100+/month per property, with tiers based on rooms, features, and add-ons.
Little Hotelier
specializedUser-friendly PMS tailored for small hotels and B&Bs with built-in booking and guest management tools.
Seamlessly integrated channel manager and booking engine that automatically syncs rates and availability across major OTAs like Booking.com and AI rbnb.
Little Hotelier is a cloud-based property management system (PMS) designed specifically for small to medium-sized hotels, B&Bs, guesthouses, and vacation rentals. It provides an all-in-one solution for managing reservations, front desk operations, housekeeping, invoicing, and guest communications through an intuitive dashboard. The platform includes a built-in channel manager, booking engine, and reporting tools to streamline online distribution and daily operations without requiring technical expertise.
Pros
- Highly intuitive interface ideal for non-technical users
- Comprehensive all-in-one tools including channel manager and booking engine
- Excellent customer support with quick response times
Cons
- Limited advanced features for larger properties or complex needs
- Pricing scales up quickly with room count and add-ons
- Reporting capabilities lack depth compared to enterprise PMS solutions
Best For
Small independent hotels, B&Bs, and guesthouses seeking a simple, user-friendly PMS to manage daily operations without IT support.
Pricing
Starts at $39/month for up to 10 rooms, scaling to $200+/month based on room count and bookings; additional fees for premium features like payment processing.
StayNTouch
specializedMobile-centric cloud PMS enabling contactless check-ins, upsells, and real-time operations for hotels.
Guest-facing mobile app enabling self-service check-in, digital keys, and in-stay requests
StayNTouch is a cloud-based hotel property management system (PMS) that prioritizes a mobile-first approach to streamline hotel operations from reservations to checkout. It provides tools for front desk management, housekeeping, revenue optimization, and guest engagement via a dedicated mobile app for self-service check-ins and digital keys. The platform excels in integrations with OTAs, POS systems, and keyless entry solutions, making it ideal for modernizing guest experiences in independent and mid-tier properties.
Pros
- Mobile-first design with guest app for seamless check-in/out and keyless entry
- Robust integrations with OTAs, revenue managers, and third-party apps
- Real-time reporting and analytics for operational efficiency
Cons
- Custom pricing can be steep for smaller properties
- Steeper learning curve for staff new to cloud PMS
- Advanced reporting tools lag behind some enterprise competitors
Best For
Mid-sized boutique hotels and independent properties focused on tech-driven guest experiences.
Pricing
Quote-based pricing, typically $100-250 per room/month depending on property size, features, and modules.
RMS Cloud
enterpriseComprehensive cloud PMS for hotels and resorts with reservations, housekeeping, and revenue tools.
Dynaport direct booking engine with seamless upselling and dynamic packaging
RMS Cloud is a fully cloud-based Property Management System (PMS) designed for hotels, motels, resorts, and serviced apartments, streamlining operations from reservations and front desk to housekeeping and revenue management. It provides real-time visibility across multi-property portfolios with mobile apps for staff and guests. The platform excels in channel management integrations and reporting, making it suitable for dynamic hospitality environments, especially in APAC.
Pros
- Cloud-native with excellent uptime and multi-property scalability
- Powerful mobile apps for staff operations and guest self-service
- Robust channel manager and OTA integrations with parity controls
Cons
- Pricing can be high for small independent properties
- Steep learning curve for advanced reporting and customization
- Customer support response times vary by region
Best For
Mid-sized to large hotel chains and multi-property operators needing scalable, mobile-first PMS with strong distribution integrations.
Pricing
Custom quote-based pricing, typically starting at $150-300/month per property depending on room count and modules (e.g., $5-10 per room/month).
Maestro PMS
enterpriseIntegrated PMS with POS, spa management, and analytics for independent hotels and resorts.
Maestro Interface Services (MIS), enabling over 300 seamless third-party integrations without custom coding.
Maestro PMS is a cloud-based property management system tailored for hotels, resorts, and multi-property groups, handling reservations, front desk operations, housekeeping, and revenue management. It provides centralized control for chains with robust reporting and analytics tools. The platform emphasizes seamless integrations with over 300 third-party services via its Maestro Interface Services (MIS).
Pros
- Comprehensive multi-property management with centralized dashboards
- Extensive integrations through Maestro Interface Services (MIS)
- Strong reporting and revenue optimization tools
Cons
- Steep learning curve for advanced features
- Pricing can be high for small independent properties
- Custom support response times vary
Best For
Mid-sized to large hotel chains and resorts needing scalable multi-property oversight and deep integrations.
Pricing
Custom quote-based pricing starting around $200-$500 per month per property, scaling with room count and modules.
Protel
enterpriseFlexible PMS solution offering reservations, billing, and CRM features for diverse hotel operations.
Advanced multi-property management with centralized oversight and property-specific customizations
Protel is a robust, enterprise-grade Hotel Property Management System (PMS) developed by Planet, primarily serving mid-to-large hotels and chains, especially in Europe. It manages core operations including reservations, front desk check-in/out, housekeeping scheduling, billing, and reporting. The software supports multi-property oversight and integrates with channel managers, POS systems, and revenue management tools for streamlined hospitality workflows.
Pros
- Comprehensive feature set covering reservations, billing, housekeeping, and multi-property management
- Strong integrations with CRS, channel managers, and third-party hospitality tools
- Reliable for high-volume operations with customizable reporting and analytics
Cons
- Dated user interface that lags behind modern cloud-native competitors
- Steep learning curve and lengthy implementation process
- Less ideal for small properties due to higher costs and complexity
Best For
Mid-sized to large hotel chains in Europe seeking a stable, highly configurable on-premise PMS with deep operational customization.
Pricing
Custom enterprise pricing based on property size, number of rooms, and modules; typically requires a vendor quote starting from several thousand euros annually per property.
Conclusion
The top three hotel property management systems—led by Oracle OPERA Cloud, Cloudbeds, and Mews—each offer distinct strengths, making them exceptional choices for operators. Oracle OPERA Cloud stands out for its enterprise-grade robustness, ideal for large chains, while Cloudbeds provides a seamless all-in-one platform for independents, and Mews impresses with its API-first automation. These tools solidify their leadership, and operators are advised to evaluate their specific needs to find the best fit.
Take the first step to elevate your operations—start with Oracle OPERA Cloud, the top-ranked solution, or explore Cloudbeds or Mews based on your unique setup. Experience the difference of industry-leading tools designed to streamline efficiency and enhance guest experiences.
Tools Reviewed
All tools were independently evaluated for this comparison