Quick Overview
- 1#1: Oracle Hospitality OPERA Cloud - Enterprise-grade cloud property management system handling reservations, revenue management, housekeeping, and guest services for large hotels.
- 2#2: Cloudbeds - All-in-one hospitality platform combining PMS, channel management, booking engine, and payments for independent hotels.
- 3#3: Mews - API-first cloud PMS with automation, dynamic pricing, and seamless integrations for modern hotel operations.
- 4#4: RoomRaccoon - Affordable all-in-one solution for small hotels including PMS, channel manager, booking engine, and housekeeping app.
- 5#5: Hotelogix - Cloud-based PMS supporting multi-property management, direct bookings, and revenue optimization for global hotel chains.
- 6#6: Little Hotelier - User-friendly PMS designed for small hotels and B&Bs with integrated booking, payments, and guest communication tools.
- 7#7: RMS Cloud - Cloud hotel management software with dynamic pricing, guest profiling, and operational tools for independent properties.
- 8#8: StayNTouch - Mobile-first PMS emphasizing guest self-service, contactless check-in, and personalized hospitality experiences.
- 9#9: Apaleo - Open platform PMS with modular apps for reservations, payments, and operations tailored to tech-savvy hotels.
- 10#10: Infor Hospitality Management System - Integrated HMS suite for front desk, back office, and analytics supporting complex hotel and resort operations.
Tools were ranked based on functionality, usability, scalability, and value, with a focus on quality and performance to ensure relevance for modern hospitality management needs.
Comparison Table
Explore the landscape of hotel operations software with this comparison table, showcasing tools like Oracle Hospitality OPERA Cloud, Cloudbeds, Mews, RoomRaccoon, Hotelogix, and more. Readers will discover key features, pricing, and strengths of each platform to identify the ideal solution for their hotel's operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Oracle Hospitality OPERA Cloud Enterprise-grade cloud property management system handling reservations, revenue management, housekeeping, and guest services for large hotels. | enterprise | 9.4/10 | 9.8/10 | 8.3/10 | 8.6/10 |
| 2 | Cloudbeds All-in-one hospitality platform combining PMS, channel management, booking engine, and payments for independent hotels. | enterprise | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | Mews API-first cloud PMS with automation, dynamic pricing, and seamless integrations for modern hotel operations. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 8.9/10 |
| 4 | RoomRaccoon Affordable all-in-one solution for small hotels including PMS, channel manager, booking engine, and housekeeping app. | specialized | 8.7/10 | 8.8/10 | 9.2/10 | 8.5/10 |
| 5 | Hotelogix Cloud-based PMS supporting multi-property management, direct bookings, and revenue optimization for global hotel chains. | enterprise | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 6 | Little Hotelier User-friendly PMS designed for small hotels and B&Bs with integrated booking, payments, and guest communication tools. | specialized | 8.4/10 | 8.2/10 | 9.1/10 | 8.3/10 |
| 7 | RMS Cloud Cloud hotel management software with dynamic pricing, guest profiling, and operational tools for independent properties. | enterprise | 8.4/10 | 8.7/10 | 8.1/10 | 8.2/10 |
| 8 | StayNTouch Mobile-first PMS emphasizing guest self-service, contactless check-in, and personalized hospitality experiences. | specialized | 8.3/10 | 8.7/10 | 9.1/10 | 7.8/10 |
| 9 | Apaleo Open platform PMS with modular apps for reservations, payments, and operations tailored to tech-savvy hotels. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 10 | Infor Hospitality Management System Integrated HMS suite for front desk, back office, and analytics supporting complex hotel and resort operations. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.8/10 |
Enterprise-grade cloud property management system handling reservations, revenue management, housekeeping, and guest services for large hotels.
All-in-one hospitality platform combining PMS, channel management, booking engine, and payments for independent hotels.
API-first cloud PMS with automation, dynamic pricing, and seamless integrations for modern hotel operations.
Affordable all-in-one solution for small hotels including PMS, channel manager, booking engine, and housekeeping app.
Cloud-based PMS supporting multi-property management, direct bookings, and revenue optimization for global hotel chains.
User-friendly PMS designed for small hotels and B&Bs with integrated booking, payments, and guest communication tools.
Cloud hotel management software with dynamic pricing, guest profiling, and operational tools for independent properties.
Mobile-first PMS emphasizing guest self-service, contactless check-in, and personalized hospitality experiences.
Open platform PMS with modular apps for reservations, payments, and operations tailored to tech-savvy hotels.
Integrated HMS suite for front desk, back office, and analytics supporting complex hotel and resort operations.
Oracle Hospitality OPERA Cloud
enterpriseEnterprise-grade cloud property management system handling reservations, revenue management, housekeeping, and guest services for large hotels.
AI-driven revenue management and dynamic pricing integrated natively with global distribution systems for real-time optimization.
Oracle Hospitality OPERA Cloud is a leading cloud-native property management system (PMS) for hotels and resorts, handling core operations like reservations, front desk, housekeeping, and billing. It integrates advanced revenue management, distribution, and analytics powered by Oracle's ecosystem, enabling data-driven decisions. Designed for scalability, it supports multi-property management and seamless third-party integrations, making it ideal for modern hospitality operations.
Pros
- Comprehensive all-in-one platform covering PMS, CRS, revenue management, and analytics
- Native cloud architecture with automatic updates and high scalability for global chains
- Extensive integrations with 1,000+ partners including POS, keyless entry, and channel managers
Cons
- High implementation costs and lengthy setup for complex deployments
- Steep learning curve for non-technical staff despite intuitive mobile apps
- Premium pricing may not suit independent boutique hotels
Best For
Enterprise-level hotel chains, resorts, and multi-property groups seeking a robust, scalable PMS with advanced revenue optimization.
Pricing
Custom enterprise pricing based on property size and modules; typically subscription-based starting at $50-150 per room/month with implementation fees.
Cloudbeds
enterpriseAll-in-one hospitality platform combining PMS, channel management, booking engine, and payments for independent hotels.
Built-in myAllocator channel manager for automatic, real-time distribution across 300+ OTAs without overbookings
Cloudbeds is a cloud-based hospitality management platform that serves as an all-in-one solution for hotel operations, integrating a property management system (PMS), channel manager, booking engine, revenue management, and payment processing. It enables hoteliers to manage reservations, synchronize inventory across OTAs like Booking.com and Expedia, optimize pricing dynamically, and handle guest communications from a single dashboard. Tailored for independent hotels, hostels, vacation rentals, and small chains, it offers scalability and mobile accessibility to streamline daily operations and boost revenue.
Pros
- Comprehensive all-in-one platform with PMS, channel manager, and revenue tools
- Strong OTA integrations and real-time inventory sync
- Intuitive mobile app for on-the-go management
Cons
- Pricing can be steep for very small properties
- Advanced features often require costly add-ons
- Customer support response times vary
Best For
Mid-sized independent hotels, resorts, and vacation rental managers seeking scalable, integrated operations without multiple vendors.
Pricing
Starts at $2.99 per occupied room night for core plans, scaling with property size; custom enterprise quotes available, plus add-ons for extras.
Mews
specializedAPI-first cloud PMS with automation, dynamic pricing, and seamless integrations for modern hotel operations.
Mews Payments: Fully integrated payment processing with virtual terminals, dynamic pricing, and compliance handling directly in the PMS.
Mews is a cloud-based property management system (PMS) tailored for hotels, vacation rentals, and serviced apartments, centralizing operations like reservations, check-ins, billing, and housekeeping. It offers real-time visibility into occupancy, revenue, and guest data through a modern, mobile-first interface. With extensive API integrations and an app marketplace, Mews enables seamless connectivity with OTAs, payment gateways, and third-party tools to optimize hotel performance.
Pros
- Comprehensive all-in-one platform covering PMS, payments, and revenue management
- Highly scalable for single properties to large chains with multi-property support
- Robust integrations via open API and marketplace for custom workflows
Cons
- Pricing can escalate for smaller properties with modular add-ons
- Steep initial learning curve for non-tech-savvy staff
- Customer support can have variable response times during peak seasons
Best For
Mid-sized to large hotels and hotel groups looking for a scalable, integration-heavy PMS to streamline operations and boost revenue.
Pricing
Custom quotes starting at €4-6 per room/month (minimum ~€300/month); modular pricing with add-ons for payments and advanced features.
RoomRaccoon
specializedAffordable all-in-one solution for small hotels including PMS, channel manager, booking engine, and housekeeping app.
Profit Protection revenue management tool that automatically adjusts rates based on demand and competitor data
RoomRaccoon is a cloud-based all-in-one hotel management platform tailored for independent hotels and small chains, combining PMS, channel manager, booking engine, revenue management, and housekeeping into a unified dashboard. It automates daily operations like reservations, pricing, and guest communication while integrating with over 200 OTAs for seamless distribution. The software emphasizes revenue growth through dynamic pricing and direct booking tools, making it efficient for properties without dedicated IT teams.
Pros
- All-in-one platform reduces need for multiple tools
- Intuitive interface with minimal training required
- Strong revenue management and OTA integrations
Cons
- Limited advanced analytics for large-scale operations
- Reporting customization could be more flexible
- Customer support response times vary by region
Best For
Small to mid-sized independent hotels looking for an affordable, user-friendly solution to streamline operations and boost direct revenue.
Pricing
Starts at €109/month for up to 10 rooms, scaling to €300+/month for larger properties; custom quotes available with a free trial.
Hotelogix
enterpriseCloud-based PMS supporting multi-property management, direct bookings, and revenue optimization for global hotel chains.
Real-time multi-property dashboard for centralized oversight across global locations
Hotelogix is a comprehensive cloud-based Property Management System (PMS) tailored for hotels, resorts, and serviced apartments worldwide. It automates core operations such as reservations, front desk, housekeeping, billing, and revenue management through an intuitive dashboard. The platform supports multi-property management and integrates seamlessly with over 200 OTAs, payment gateways, and third-party tools for streamlined hotel operations.
Pros
- Extensive integrations with 200+ OTAs and channel managers for broad distribution
- Mobile app for real-time access to operations and reporting
- Scalable multi-property management with centralized control
Cons
- Pricing can escalate quickly for advanced features and larger properties
- Some users report occasional delays in customer support response
- Reporting customization is somewhat limited compared to enterprise competitors
Best For
Mid-sized hotels, resorts, and property chains seeking a scalable, cloud-native PMS with strong OTA connectivity.
Pricing
Subscription-based starting at around $50-100/month per property (billed annually), with tiered plans like Express, Premium, and Enterprise; custom quotes for larger setups.
Little Hotelier
specializedUser-friendly PMS designed for small hotels and B&Bs with integrated booking, payments, and guest communication tools.
The all-in-one dashboard that combines PMS, channel management, and guest communication in a single, mobile-friendly view
Little Hotelier is a cloud-based property management system (PMS) tailored for small to medium-sized hotels, B&Bs, guesthouses, and vacation rentals. It handles reservations, front desk operations, housekeeping, invoicing, and channel management in one intuitive platform. The software emphasizes ease of use with mobile access and integrates seamlessly with major OTAs like Booking.com and AI rbnb.
Pros
- Highly intuitive interface with minimal training required
- Excellent 24/7 customer support tailored for small operators
- Built-in channel manager syncs real-time availability across 100+ platforms
Cons
- Limited advanced reporting and analytics for larger properties
- Pricing scales up quickly for hotels with more than 30 rooms
- Some features like advanced revenue management require add-ons
Best For
Small independent hoteliers, B&B owners, and guesthouse managers who prioritize simplicity and quick setup over enterprise-level complexity.
Pricing
Starts at $109 AUD/month for up to 10 rooms, scaling to $369+/month for larger properties, plus 1% commission on direct bookings.
RMS Cloud
enterpriseCloud hotel management software with dynamic pricing, guest profiling, and operational tools for independent properties.
Dynaprice AI-driven dynamic pricing engine that automatically optimizes rates based on demand forecasts and competitor data
RMS Cloud is a fully cloud-based property management system (PMS) tailored for hotels, motels, resorts, and holiday parks, handling everything from reservations and check-ins to housekeeping and revenue optimization. It provides real-time visibility across multi-property portfolios via a centralized dashboard and integrates seamlessly with major OTAs, payment gateways, and smart locks. The platform emphasizes scalability for independent operators and chains alike, with mobile apps for on-the-go management.
Pros
- Comprehensive cloud PMS with strong multi-channel distribution and revenue management tools like Dynaprice for dynamic pricing
- Mobile-first design enabling real-time operations for staff anywhere
- Robust integrations with key hospitality tech like POS, keyless entry, and accounting software
Cons
- Initial setup and learning curve can be steep for non-tech-savvy teams
- Customer support response times vary, especially outside business hours
- Limited advanced customization without developer involvement
Best For
Independent hotels, motels, and small to mid-sized chains seeking a scalable, all-in-one cloud solution without on-premise hardware.
Pricing
Subscription-based starting at ~$150/month for small properties (billed per room/key metrics), with custom enterprise pricing; free demo available.
StayNTouch
specializedMobile-first PMS emphasizing guest self-service, contactless check-in, and personalized hospitality experiences.
Fully mobile PMS app enabling staff to handle check-ins, housekeeping, and folio management entirely from smartphones
StayNTouch is a cloud-based, mobile-first property management system (PMS) tailored for hotels, enabling seamless operations across front desk, housekeeping, reservations, and guest services. It supports contactless check-ins via guest apps, real-time reporting, and integrations with OTAs, POS systems, and keyless entry solutions. The platform emphasizes efficiency for modern hoteliers through its intuitive mobile interface, reducing reliance on desktop stations.
Pros
- Mobile-first design allows staff to manage operations from any device, boosting flexibility
- Strong integrations with major OTAs, revenue tools, and contactless tech enhance guest experience
- User-friendly interface with quick setup and minimal training required
Cons
- Pricing can be steep for small independent properties
- Advanced analytics and customization options lag behind enterprise competitors
- Customer support response times can vary during peak seasons
Best For
Mid-sized boutique or lifestyle hotels prioritizing mobile operations and guest-facing tech without complex IT needs.
Pricing
Custom quote based on room count; typically $100-$250 per key/month with modular add-ons.
Apaleo
specializedOpen platform PMS with modular apps for reservations, payments, and operations tailored to tech-savvy hotels.
API-first architecture for unlimited custom integrations
Apaleo is a cloud-native, API-first Property Management System (PMS) tailored for hotels, vacation rentals, and serviced apartments. It streamlines hotel operations with modules for reservations, revenue management, housekeeping, payments, and reporting. The platform emphasizes seamless integrations with OTAs, channels, and third-party tools via its open API architecture.
Pros
- Modular design allows customization to specific needs
- Robust open API enables extensive third-party integrations
- Modern, intuitive interface with mobile accessibility
Cons
- Pricing structure is complex and requires custom quotes
- Steeper learning curve for non-technical users
- Limited built-in features for very small properties
Best For
Mid-sized independent hotels and small chains seeking scalable, integration-focused PMS solutions.
Pricing
Modular SaaS pricing starting at around €99/month per property, scaling with modules, rooms, and custom needs; contact sales for quotes.
Infor Hospitality Management System
enterpriseIntegrated HMS suite for front desk, back office, and analytics supporting complex hotel and resort operations.
AI-powered Intelligent Revenue Management for dynamic pricing and forecasting
Infor Hospitality Management System (HMS) is a robust, enterprise-grade property management solution designed for hotels, resorts, and multi-property chains. It centralizes operations like reservations, front desk management, housekeeping, billing, and revenue optimization through a unified platform. With cloud and on-premise deployment options, it emphasizes scalability, analytics, and integration with ERP systems for comprehensive hospitality management.
Pros
- Extensive feature set including AI-driven revenue management and analytics
- Strong scalability and integrations with Infor ERP and third-party tools
- Customizable for complex, multi-property operations
Cons
- Steep learning curve and complex interface for new users
- High upfront implementation and customization costs
- Less ideal for small, independent hotels due to enterprise focus
Best For
Large hotel chains and resorts requiring scalable, integrated enterprise PMS with advanced revenue tools.
Pricing
Custom enterprise pricing; typically quote-based starting at $10,000+ annually per property, depending on modules and scale.
Conclusion
The top 10 hotel operations software options offer tailored solutions, from enterprise-scale management to small independent needs, with strengths in areas like cloud integration, automation, and guest experiences. Oracle Hospitality OPERA Cloud emerges as the top choice, providing robust, all-encompassing tools for large operations. Cloudbeds and Mews, meanwhile, stand out as excellent alternatives—Cloudbeds for its user-friendly all-in-one design, and Mews for its flexible API-first approach and dynamic capabilities.
Dive into Oracle Hospitality OPERA Cloud to unlock streamlined operations and enhanced guest satisfaction, or explore Cloudbeds and Mews to find the perfect fit for your specific hotel needs.
Tools Reviewed
All tools were independently evaluated for this comparison