Quick Overview
- 1#1: UpKeep - Mobile-first CMMS that streamlines work orders, preventive maintenance, asset tracking, and inventory management for hotel facilities.
- 2#2: MaintainX - Digital platform for creating work orders, inspections, procedures, and real-time communication tailored to hotel maintenance teams.
- 3#3: Limble CMMS - Intuitive cloud CMMS offering work order management, asset history, preventive scheduling, and mobile access for hospitality properties.
- 4#4: Fiix - Cloud-based CMMS with robust analytics, custom reporting, and integrations for optimizing hotel maintenance operations.
- 5#5: Hippo CMMS - User-friendly CMMS for managing preventive maintenance, work requests, parts inventory, and vendor tracking in hotels.
- 6#6: eMaint - Customizable CMMS providing asset management, work orders, calibration, and mobile apps for large hotel chains.
- 7#7: Facilio - AI-powered facilities management platform automating work orders, energy monitoring, and predictive maintenance for hotels.
- 8#8: ServiceChannel - Procurement and maintenance platform that automates service requests, vendor management, and performance tracking for hotel portfolios.
- 9#9: Fracttal - AI-driven CMMS with predictive maintenance, IoT integration, and analytics for enhancing hotel asset reliability.
- 10#10: TMS - Comprehensive CMMS for scheduling preventive maintenance, logging work history, and managing requests in hospitality settings.
Tools were ranked based on features (work order management, preventive scheduling, mobile access), user-friendliness, reliability, and value, prioritizing solutions that align with the unique demands of hotel facilities.
Comparison Table
Hotels rely on efficient maintenance to ensure guest satisfaction, and choosing the right software is key. This comparison table explores tools like UpKeep, MaintainX, Limble CMMS, Fiix, Hippo CMMS, and more, highlighting their unique features and how they fit diverse operational needs. Readers will gain insights to select the software that best aligns with their maintenance workflows and goals.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | UpKeep Mobile-first CMMS that streamlines work orders, preventive maintenance, asset tracking, and inventory management for hotel facilities. | specialized | 9.4/10 | 9.5/10 | 9.7/10 | 8.9/10 |
| 2 | MaintainX Digital platform for creating work orders, inspections, procedures, and real-time communication tailored to hotel maintenance teams. | specialized | 8.8/10 | 8.5/10 | 9.5/10 | 9.2/10 |
| 3 | Limble CMMS Intuitive cloud CMMS offering work order management, asset history, preventive scheduling, and mobile access for hospitality properties. | specialized | 8.6/10 | 8.2/10 | 9.4/10 | 8.9/10 |
| 4 | Fiix Cloud-based CMMS with robust analytics, custom reporting, and integrations for optimizing hotel maintenance operations. | enterprise | 8.2/10 | 8.5/10 | 8.4/10 | 7.9/10 |
| 5 | Hippo CMMS User-friendly CMMS for managing preventive maintenance, work requests, parts inventory, and vendor tracking in hotels. | specialized | 8.4/10 | 8.6/10 | 8.5/10 | 8.2/10 |
| 6 | eMaint Customizable CMMS providing asset management, work orders, calibration, and mobile apps for large hotel chains. | enterprise | 8.1/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 7 | Facilio AI-powered facilities management platform automating work orders, energy monitoring, and predictive maintenance for hotels. | enterprise | 8.1/10 | 8.7/10 | 7.9/10 | 7.5/10 |
| 8 | ServiceChannel Procurement and maintenance platform that automates service requests, vendor management, and performance tracking for hotel portfolios. | enterprise | 8.1/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 9 | Fracttal AI-driven CMMS with predictive maintenance, IoT integration, and analytics for enhancing hotel asset reliability. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 10 | TMS Comprehensive CMMS for scheduling preventive maintenance, logging work history, and managing requests in hospitality settings. | specialized | 6.8/10 | 6.5/10 | 7.5/10 | 8.2/10 |
Mobile-first CMMS that streamlines work orders, preventive maintenance, asset tracking, and inventory management for hotel facilities.
Digital platform for creating work orders, inspections, procedures, and real-time communication tailored to hotel maintenance teams.
Intuitive cloud CMMS offering work order management, asset history, preventive scheduling, and mobile access for hospitality properties.
Cloud-based CMMS with robust analytics, custom reporting, and integrations for optimizing hotel maintenance operations.
User-friendly CMMS for managing preventive maintenance, work requests, parts inventory, and vendor tracking in hotels.
Customizable CMMS providing asset management, work orders, calibration, and mobile apps for large hotel chains.
AI-powered facilities management platform automating work orders, energy monitoring, and predictive maintenance for hotels.
Procurement and maintenance platform that automates service requests, vendor management, and performance tracking for hotel portfolios.
AI-driven CMMS with predictive maintenance, IoT integration, and analytics for enhancing hotel asset reliability.
Comprehensive CMMS for scheduling preventive maintenance, logging work history, and managing requests in hospitality settings.
UpKeep
specializedMobile-first CMMS that streamlines work orders, preventive maintenance, asset tracking, and inventory management for hotel facilities.
Mobile-first work order app with offline access, photo/GPS attachments, and instant updates for rapid response to guest maintenance requests
UpKeep is a cloud-based CMMS platform tailored for hotel maintenance, offering tools for work order management, preventive maintenance scheduling, asset tracking, and inventory control to keep properties running smoothly. Its mobile-first design empowers on-site technicians to receive, update, and complete tasks in real-time with photo attachments and GPS tracking. The software provides customizable dashboards and reporting to help hotel managers minimize downtime, prioritize urgent repairs, and extend equipment lifespan across rooms, HVAC systems, and facilities.
Pros
- Highly intuitive mobile app ideal for hotel technicians handling on-the-go repairs
- Robust preventive maintenance scheduling with automated reminders and calendars
- Real-time collaboration features including notifications, attachments, and asset history tracking
Cons
- Advanced reporting and analytics require higher-tier plans
- Limited native integrations with hotel-specific PMS systems like Opera or Fidelio
- Pricing scales quickly for larger teams or multi-property chains
Best For
Mid-to-large hotels and resorts seeking a mobile-centric CMMS to streamline work orders, preventive maintenance, and asset management across multiple properties.
Pricing
Starter at $45/user/month; Professional $75/user/month; Business $110/user/month (billed annually); Enterprise custom.
MaintainX
specializedDigital platform for creating work orders, inspections, procedures, and real-time communication tailored to hotel maintenance teams.
Conversational work orders that function like team messaging for instant updates and instructions
MaintainX is a mobile-first CMMS platform that simplifies maintenance operations through digital work orders, preventive maintenance scheduling, and asset tracking. It enables hotel maintenance teams to handle guest requests, room repairs, and equipment upkeep with real-time updates, photo/video instructions, and customizable checklists. The software excels in fostering collaboration between technicians, managers, and staff via its intuitive app.
Pros
- Exceptional mobile app for on-the-go technicians
- Rich instructions with photos/videos for consistent work
- Affordable pricing with a robust free tier
Cons
- Reporting and analytics are somewhat basic
- Limited native inventory/purchasing management
- Integrations require premium plans or custom work
Best For
Mid-sized hotels seeking an intuitive, mobile-centric tool for reactive maintenance and preventive schedules without complex setup.
Pricing
Free plan available; paid plans start at $16/user/month (Essentials) up to $49/user/month (Premium), billed annually.
Limble CMMS
specializedIntuitive cloud CMMS offering work order management, asset history, preventive scheduling, and mobile access for hospitality properties.
Ultra-fast onboarding with setup in under 10 minutes and a mobile-first design tailored for field technicians
Limble CMMS is a cloud-based computerized maintenance management system designed to streamline work orders, preventive maintenance, asset tracking, and inventory management for facilities like hotels. It enables maintenance teams to handle room repairs, HVAC servicing, and equipment upkeep efficiently via a user-friendly mobile app. The platform emphasizes quick setup and simplicity, making it suitable for hotel operations without requiring extensive training.
Pros
- Intuitive interface with one-click setup and minimal training required
- Robust mobile app for on-the-go work order access and updates
- Strong preventive maintenance scheduling and asset health insights
Cons
- Limited native integrations with hotel-specific PMS like Opera or Cloudbeds
- Reporting and analytics lack advanced customization for large hotel chains
- Inventory management is basic compared to specialized hotel tools
Best For
Small to mid-sized hotels seeking a simple, affordable CMMS for general maintenance without complex hotel-specific workflows.
Pricing
Starts at $90/month for up to 3 users (Starter plan), $240/month for up to 10 users (Pro plan); scales with users, free trial available, no long-term contracts.
Fiix
enterpriseCloud-based CMMS with robust analytics, custom reporting, and integrations for optimizing hotel maintenance operations.
Fiix AI Analyzer for predictive maintenance insights and work prioritization
Fiix is a cloud-based CMMS (Computerized Maintenance Management System) that helps hotel maintenance teams manage work orders, assets, preventive maintenance, and inventory across facilities like HVAC, plumbing, and guest rooms. It offers mobile access for technicians, real-time reporting, and automation to minimize downtime and extend asset life. While versatile for general maintenance, it requires some adaptation for hotel-specific workflows like guest requests.
Pros
- Robust preventive maintenance scheduling with automation
- Mobile-first app for on-the-go work order management
- Strong analytics and asset tracking capabilities
Cons
- Limited native integrations with hotel PMS or reservation systems
- Advanced features have a learning curve
- Pricing can escalate quickly for larger teams
Best For
Mid-sized hotels needing a scalable, general-purpose CMMS for facility and equipment maintenance.
Pricing
Starts at ~$45/user/month for Essentials plan; Premium and Enterprise tiers with custom pricing.
Hippo CMMS
specializedUser-friendly CMMS for managing preventive maintenance, work requests, parts inventory, and vendor tracking in hotels.
The customer request portal that allows guests and staff to submit maintenance tickets instantly via web or QR codes, streamlining response times.
Hippo CMMS is a cloud-based computerized maintenance management system (CMMS) that helps hotel maintenance teams manage work orders, preventive maintenance schedules, and asset tracking efficiently. It supports quick submission of guest maintenance requests via a customer portal, mobile app access for technicians, and inventory management for parts and supplies. Overall, it provides robust tools to minimize downtime and ensure hotel properties stay operational, though it's a general-purpose CMMS rather than hotel-specific.
Pros
- Powerful preventive maintenance scheduling with automated alerts
- User-friendly mobile app for on-the-go technicians
- Customizable dashboards and detailed reporting for compliance
Cons
- Lacks native integrations with popular hotel property management systems (PMS)
- Advanced customization and setup can have a learning curve
- Pricing scales quickly for larger teams or hotels
Best For
Mid-sized hotels or resorts needing a versatile CMMS for general facility maintenance without specialized hospitality integrations.
Pricing
Starts at around $195/month for basic plans (up to 5 users), with Professional and Enterprise tiers at $395+/month or custom quotes based on users and features.
eMaint
enterpriseCustomizable CMMS providing asset management, work orders, calibration, and mobile apps for large hotel chains.
No-code configurability with unlimited custom fields and workflows
eMaint is a versatile cloud-based CMMS (Computerized Maintenance Management System) designed for maintenance teams, enabling efficient management of work orders, preventive maintenance, assets, and inventory. For hotels, it streamlines tracking repairs across rooms, HVAC systems, pools, and facilities, with mobile access for on-the-go technicians and detailed reporting for compliance and optimization. Its high customizability makes it adaptable to various hospitality operations without needing extensive IT support.
Pros
- Highly configurable without coding for tailored workflows
- Robust mobile app for real-time technician updates
- Advanced reporting and analytics for downtime reduction
Cons
- Steep initial setup and learning curve
- Quote-based pricing lacks transparency
- Not specialized for hotel-specific needs like guest-facing integrations
Best For
Mid-sized hotels and resorts needing a scalable, customizable CMMS for comprehensive facility maintenance.
Pricing
Custom quote-based pricing, typically starting at $60+ per user/month for cloud plans, with on-premise options available.
Facilio
enterpriseAI-powered facilities management platform automating work orders, energy monitoring, and predictive maintenance for hotels.
AI-powered predictive maintenance engine that forecasts failures using IoT data
Facilio is an AI-powered Connected CMMS platform tailored for facility maintenance, offering comprehensive tools for work order management, asset tracking, preventive maintenance, and energy optimization. In the context of hotel maintenance, it streamlines handling guest requests, HVAC and equipment upkeep, and property-wide operations via a mobile-first app and IoT integrations. The software emphasizes predictive analytics and sustainability, helping hotels reduce downtime and costs through real-time insights.
Pros
- AI-driven predictive maintenance reduces unexpected breakdowns
- Seamless IoT sensor integration for real-time asset monitoring
- Robust analytics for energy efficiency and sustainability reporting
Cons
- Custom enterprise pricing lacks transparency for smaller properties
- Steeper learning curve for non-technical hotel staff
- Less specialized for hotel-specific integrations like PMS compared to niche tools
Best For
Mid-to-large hotel chains needing scalable, tech-forward maintenance with AI and IoT capabilities.
Pricing
Quote-based enterprise SaaS; no public pricing tiers, typically suited for larger operations.
ServiceChannel
enterpriseProcurement and maintenance platform that automates service requests, vendor management, and performance tracking for hotel portfolios.
Proprietary network of 35,000+ pre-qualified vendors ensuring 2-hour average response times nationwide
ServiceChannel is a cloud-based facilities maintenance platform designed to automate service requests, vendor management, and work order fulfillment for multi-location businesses like hotel chains. It connects users to a vast network of pre-vetted contractors for rapid response to maintenance issues such as HVAC repairs, plumbing, and electrical work. The software provides real-time tracking, AI-driven insights, and integrations with property management systems to streamline hotel operations and reduce downtime.
Pros
- Extensive network of over 35,000 pre-vetted contractors for quick service dispatch
- Robust automation for work orders, invoicing, and compliance tracking
- Strong analytics and reporting for maintenance performance across multiple properties
Cons
- Pricing is opaque and custom, often expensive for smaller hotels
- Steeper learning curve for non-enterprise users
- Less emphasis on in-house technician scheduling compared to pure CMMS tools
Best For
Large hotel chains and multi-property operators relying on outsourced vendor services for maintenance.
Pricing
Custom enterprise pricing based on locations, users, and usage; typically starts at $5,000+/month for mid-sized portfolios—contact for quote.
Fracttal
specializedAI-driven CMMS with predictive maintenance, IoT integration, and analytics for enhancing hotel asset reliability.
Oscar AI platform for predictive analytics and failure predictions using IoT sensor data
Fracttal is a cloud-based CMMS platform designed for asset-intensive industries, offering comprehensive tools for work order management, preventive and predictive maintenance, and inventory control. In the context of hotel maintenance, it enables efficient tracking of facility assets like HVAC systems, elevators, and guest rooms, with mobile access for technicians and real-time analytics. Its IoT integration helps hotels predict and prevent breakdowns, ensuring minimal disruptions to guest experiences.
Pros
- Advanced AI-driven predictive maintenance via Oscar AI reduces downtime
- Robust mobile app for on-the-go technician work orders and inspections
- Scalable for multi-property hotel chains with centralized dashboards
Cons
- Steep learning curve for non-technical hotel staff
- Limited native integrations with popular hotel PMS like Opera or Fidelio
- Pricing can be costly for smaller boutique hotels
Best For
Mid-to-large hotel chains with complex, asset-heavy facilities needing predictive maintenance to optimize operations.
Pricing
Quote-based; typically starts at $40-60 per user/month, with tiers based on assets and features.
TMS
specializedComprehensive CMMS for scheduling preventive maintenance, logging work history, and managing requests in hospitality settings.
Unlimited work orders and preventive maintenance schedules at no extra cost per task
TMS (The Maintenance Software) is a cloud-based CMMS designed for managing work orders, preventive maintenance, assets, and inventory across various industries, including hospitality. For hotels, it streamlines maintenance requests for rooms, equipment, and facilities by allowing technicians to log issues via mobile app and track completion in real-time. While effective for basic operations, it lacks deep integrations with hotel property management systems (PMS) like Opera or Lightspeed.
Pros
- Affordable pricing suitable for small hotels
- Intuitive mobile app for on-the-go technicians
- Strong preventive maintenance scheduling to reduce downtime
Cons
- No native integrations with popular hotel PMS systems
- Limited customization for hospitality-specific workflows
- Basic reporting lacks advanced analytics for large properties
Best For
Small to mid-sized hotels or budget-conscious properties needing straightforward maintenance tracking without complex integrations.
Pricing
Starts at $69/month for up to 5 users (Basic plan); scales to $199+/month for Enterprise with more users and features; free trial available.
Conclusion
After assessing the options, UpKeep stands as the top choice, excelling with its mobile-first design that streamlines work orders, preventive maintenance, and inventory management for hotels. MaintainX and Limble CMMS follow closely, offering robust alternatives: MaintainX with its focus on real-time communication and tailored workflows, and Limble CMMS with an intuitive cloud-based platform built for hospitality needs. Each tool addresses key operational challenges, ensuring hotels can find the perfect fit for their unique requirements.
To unlock efficient, seamless maintenance operations, start with UpKeep—the leader in streamlining workflows and boosting facility performance. Explore its features to transform how you manage your hotel's maintenance needs.
Tools Reviewed
All tools were independently evaluated for this comparison