Quick Overview
- 1#1: Oracle OPERA Cloud - Comprehensive cloud-based property management system for hotels handling reservations, front desk operations, billing, and revenue management.
- 2#2: Cloudbeds - All-in-one hospitality management platform automating reservations, channel management, and front office tasks for independent hotels.
- 3#3: Mews - Modern cloud PMS offering seamless front desk automation, payments, and guest self-service for hotels and serviced apartments.
- 4#4: StayNTouch - Mobile-first hotel PMS focused on front office efficiency, contactless check-in, and personalized guest interactions.
- 5#5: RoomRaccoon - Affordable all-in-one PMS for small hotels integrating booking engine, channel manager, and front desk operations.
- 6#6: Hotelogix - Cloud hotel PMS providing front office management, dynamic pricing, and multi-property support for global hotel chains.
- 7#7: eZee Absolute - User-friendly hotel management software for front desk, reservations, housekeeping, and reporting in small to mid-sized properties.
- 8#8: RMS Cloud - Cloud-based PMS delivering front office tools, revenue optimization, and integrations for hotels and resorts.
- 9#9: Little Hotelier - Simple PMS designed for small hotels and B&Bs managing bookings, front desk, and guest communications effortlessly.
- 10#10: Planet PMS - Flexible property management solution supporting front office operations, guest profiles, and business intelligence for hotels.
We evaluated contenders based on core functionality (reservation management, guest self-service, revenue tools), user experience (intuitive design, training support), reliability (cloud-based stability, integration capabilities), and overall value (cost-efficiency, scalability) to ensure optimal performance across varied operational needs.
Comparison Table
Hotel front office software varies widely in features and suitability, with options ranging from enterprise-level tools to user-friendly all-in-ones. This comparison table explores top choices like Oracle OPERA Cloud, Cloudbeds, Mews, StayNTouch, RoomRaccoon and more, equipping readers to identify the right fit for their property's needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Oracle OPERA Cloud Comprehensive cloud-based property management system for hotels handling reservations, front desk operations, billing, and revenue management. | enterprise | 9.7/10 | 9.8/10 | 8.4/10 | 9.2/10 |
| 2 | Cloudbeds All-in-one hospitality management platform automating reservations, channel management, and front office tasks for independent hotels. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 8.6/10 |
| 3 | Mews Modern cloud PMS offering seamless front desk automation, payments, and guest self-service for hotels and serviced apartments. | specialized | 8.8/10 | 9.2/10 | 8.7/10 | 8.3/10 |
| 4 | StayNTouch Mobile-first hotel PMS focused on front office efficiency, contactless check-in, and personalized guest interactions. | specialized | 8.7/10 | 9.1/10 | 9.2/10 | 8.0/10 |
| 5 | RoomRaccoon Affordable all-in-one PMS for small hotels integrating booking engine, channel manager, and front desk operations. | specialized | 8.6/10 | 8.4/10 | 9.3/10 | 9.0/10 |
| 6 | Hotelogix Cloud hotel PMS providing front office management, dynamic pricing, and multi-property support for global hotel chains. | enterprise | 8.1/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 7 | eZee Absolute User-friendly hotel management software for front desk, reservations, housekeeping, and reporting in small to mid-sized properties. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 8 | RMS Cloud Cloud-based PMS delivering front office tools, revenue optimization, and integrations for hotels and resorts. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 7.8/10 |
| 9 | Little Hotelier Simple PMS designed for small hotels and B&Bs managing bookings, front desk, and guest communications effortlessly. | specialized | 8.2/10 | 8.0/10 | 9.2/10 | 7.8/10 |
| 10 | Planet PMS Flexible property management solution supporting front office operations, guest profiles, and business intelligence for hotels. | enterprise | 7.8/10 | 8.2/10 | 7.4/10 | 7.3/10 |
Comprehensive cloud-based property management system for hotels handling reservations, front desk operations, billing, and revenue management.
All-in-one hospitality management platform automating reservations, channel management, and front office tasks for independent hotels.
Modern cloud PMS offering seamless front desk automation, payments, and guest self-service for hotels and serviced apartments.
Mobile-first hotel PMS focused on front office efficiency, contactless check-in, and personalized guest interactions.
Affordable all-in-one PMS for small hotels integrating booking engine, channel manager, and front desk operations.
Cloud hotel PMS providing front office management, dynamic pricing, and multi-property support for global hotel chains.
User-friendly hotel management software for front desk, reservations, housekeeping, and reporting in small to mid-sized properties.
Cloud-based PMS delivering front office tools, revenue optimization, and integrations for hotels and resorts.
Simple PMS designed for small hotels and B&Bs managing bookings, front desk, and guest communications effortlessly.
Flexible property management solution supporting front office operations, guest profiles, and business intelligence for hotels.
Oracle OPERA Cloud
enterpriseComprehensive cloud-based property management system for hotels handling reservations, front desk operations, billing, and revenue management.
Native cloud architecture with real-time global data synchronization and AI-powered insights for dynamic pricing and operations
Oracle OPERA Cloud is a comprehensive cloud-based Property Management System (PMS) tailored for hotel front office operations, handling reservations, check-ins, check-outs, billing, and guest profiles with real-time synchronization. It offers advanced revenue management, housekeeping coordination, and multi-property oversight for chains. Integrated with Oracle's ecosystem, it provides robust analytics, mobile access, and seamless third-party integrations for enhanced operational efficiency.
Pros
- Enterprise-grade scalability for multi-property management
- Advanced AI-driven revenue optimization and forecasting
- Extensive integrations with POS, CRM, and channel managers
Cons
- Steep learning curve for non-technical staff
- High implementation and customization costs
- Overly complex for small independent hotels
Best For
Large hotel chains, resorts, and multi-property groups needing a robust, scalable front office solution with global operations support.
Pricing
Custom subscription pricing based on property size and modules; typically starts at $5,000+ per month for mid-sized properties, with enterprise deals negotiated.
Cloudbeds
specializedAll-in-one hospitality management platform automating reservations, channel management, and front office tasks for independent hotels.
Cloudbeds Marketplace with 300+ native integrations for seamless connectivity to OTAs, payment processors, and third-party tools without custom coding.
Cloudbeds is a comprehensive cloud-based Property Management System (PMS) designed for hotels, hostels, resorts, and vacation rentals, handling core front office functions like reservations, check-ins, check-outs, billing, and guest profiles. It integrates channel management to sync inventory across OTAs such as Booking.com and Expedia, a direct booking engine, and revenue management tools for dynamic pricing. The platform also supports housekeeping, reporting, and payments, making it a full-suite solution for efficient hotel operations.
Pros
- Extensive channel manager with 300+ integrations via Cloudbeds Marketplace
- User-friendly interface with mobile app for on-the-go front desk management
- Robust reporting and revenue tools including dynamic pricing and forecasting
Cons
- Pricing can escalate for larger properties or high-volume bookings
- Initial setup and customization may require training
- Customer support response times vary, especially for non-premium users
Best For
Mid-sized hotels, boutique properties, and multi-location operators needing scalable front office automation with strong OTA connectivity.
Pricing
Custom pricing starting at ~$130/month for small properties (up to 10 rooms), scaling to $500+/month for larger ones, plus per-booking fees (~$2-5) and add-ons.
Mews
specializedModern cloud PMS offering seamless front desk automation, payments, and guest self-service for hotels and serviced apartments.
Mews Engine: A no-code automation platform that allows custom workflows for tasks like automated check-ins and personalized guest experiences.
Mews is a cloud-based property management system (PMS) tailored for hotels and hospitality businesses, handling core front office functions like reservations, check-ins, billing, payments, and housekeeping management. It emphasizes automation with features such as AI-driven upselling, automated guest communications, and dynamic pricing to optimize revenue. The platform integrates seamlessly with OTAs, payment processors, and keyless entry systems, making it suitable for modern, tech-savvy properties.
Pros
- Highly intuitive mobile-first interface for staff efficiency
- Extensive integrations via Open API and 1,000+ partners
- Advanced automation tools like AI revenue management and guest messaging
Cons
- Pricing can be steep for small independent hotels
- Full reliance on stable internet as a cloud-only solution
- Some premium features require additional modules or setup
Best For
Mid-sized hotels, resorts, and boutique properties looking for scalable automation and deep integrations to streamline operations.
Pricing
Subscription-based starting at around €5 per room/month (billed annually), with custom enterprise pricing based on property size and add-ons.
StayNTouch
specializedMobile-first hotel PMS focused on front office efficiency, contactless check-in, and personalized guest interactions.
GuestStay app for fully mobile, contactless check-in/out and in-stay requests
StayNTouch is a cloud-based property management system (PMS) tailored for hotel front office operations, providing tools for reservations, check-in/out, folio management, and guest engagement via mobile apps. It stands out with its mobile-first approach, enabling contactless services, real-time messaging, and upselling directly to guests. The platform integrates with key hospitality systems like revenue management and POS for streamlined operations.
Pros
- Mobile-first interface with seamless guest self-service apps
- Robust integrations with OTAs, revenue tools, and keyless entry systems
- Advanced guest engagement features like messaging and personalized upsells
Cons
- Pricing can be steep for smaller properties
- Some advanced customizations require additional modules
- Reporting capabilities are solid but not as deep as enterprise competitors
Best For
Mid-sized to upscale hotels prioritizing mobile and contactless guest experiences over traditional desktop workflows.
Pricing
Custom subscription pricing starting around $5-10 per room/month, with minimums for small properties; quotes required based on size and features.
RoomRaccoon
specializedAffordable all-in-one PMS for small hotels integrating booking engine, channel manager, and front desk operations.
Fully integrated Channel Manager with real-time parity across 150+ OTAs and automated pricing optimization
RoomRaccoon is a cloud-based all-in-one property management system (PMS) tailored for independent hotels, B&Bs, and small vacation rentals. It handles front office essentials like reservations, check-ins/outs, channel management for 150+ OTAs, a direct booking engine, invoicing, and reporting. The platform focuses on simplicity and automation to help smaller properties manage operations efficiently without needing multiple tools.
Pros
- Highly intuitive interface with minimal training required
- Seamless channel management preventing overbookings
- Affordable all-in-one solution bundling PMS, booking engine, and analytics
Cons
- Limited advanced customization for large or complex properties
- Reporting lacks depth compared to enterprise PMS options
- Fewer third-party integrations than top competitors
Best For
Small to mid-sized independent hotels and B&Bs looking for an easy-to-use, cost-effective front office solution.
Pricing
Starts at €109/month for Essentials (up to 10 rooms), scaling to €279+/month for premium tiers based on room count and features; no setup fees.
Hotelogix
enterpriseCloud hotel PMS providing front office management, dynamic pricing, and multi-property support for global hotel chains.
Integrated channel manager syncing inventory in real-time across 200+ OTAs to boost occupancy without overbookings
Hotelogix is a cloud-based Property Management System (PMS) designed for hotels, resorts, and vacation rentals, streamlining front office operations like reservations, check-ins, check-outs, billing, and housekeeping. It offers real-time inventory management, multi-property support, and seamless integrations with over 200 OTAs and channels to maximize bookings. The platform also includes mobile apps for staff and guests, along with analytics for revenue optimization.
Pros
- Seamless integration with 200+ booking channels for automated distribution
- Cloud-based with mobile apps for anytime, anywhere access
- Scalable multi-property management with centralized reporting
Cons
- Initial learning curve for non-tech-savvy users
- Customization options are somewhat limited
- Pricing can escalate quickly for advanced features
Best For
Mid-sized hotels and chains needing scalable, multi-channel front office management.
Pricing
Starts at around $60 per month per property for basic plans, with custom enterprise pricing for multi-property setups.
eZee Absolute
specializedUser-friendly hotel management software for front desk, reservations, housekeeping, and reporting in small to mid-sized properties.
Real-time Channel Manager syncing rates and availability across 150+ OTAs without third-party add-ons
eZee Absolute is a robust hotel management software designed primarily for front office operations, handling reservations, check-ins, check-outs, billing, and guest profiles efficiently. It includes integrated channel management for seamless OTA connectivity and supports both cloud and on-premise deployments. The system also offers reporting, housekeeping coordination, and multi-property management for scaling operations.
Pros
- Comprehensive front desk modules with real-time inventory control
- Seamless integration with 150+ OTAs via built-in channel manager
- Multi-language and multi-currency support for global properties
Cons
- Initial setup and customization can be time-consuming
- Customer support response times vary by region
- Pricing scales quickly for larger properties
Best For
Mid-sized hotels and chains seeking an all-in-one front office solution with strong distribution channel integrations.
Pricing
One-time license starting at ~$1,200 for basic setup, plus annual maintenance fees of 20-25%; custom quotes based on room count.
RMS Cloud
specializedCloud-based PMS delivering front office tools, revenue optimization, and integrations for hotels and resorts.
Open API and seamless two-way integrations with over 100 partners for automated revenue management and distribution.
RMS Cloud is a fully cloud-based property management system (PMS) tailored for hotels, motels, resorts, and holiday parks, handling core front office functions like reservations, check-ins, check-outs, billing, and guest profiles. It integrates seamlessly with online travel agencies (OTAs), payment gateways, and housekeeping modules for efficient operations. The platform supports multi-property management with real-time data syncing across unlimited users and devices.
Pros
- Comprehensive channel management with direct OTA integrations reducing overbookings
- Real-time cloud access from any device with unlimited users
- Strong multi-property support and detailed reporting tools
Cons
- Interface can feel somewhat dated compared to newer competitors
- Pricing scales quickly for larger properties, less ideal for tiny independents
- Some advanced customizations require developer support via API
Best For
Mid-sized hotels, resorts, and multi-property groups needing scalable cloud PMS with robust distribution and real-time operations.
Pricing
Custom quote based on room count and properties; typically starts at $10-20 per room/month with no setup fees.
Little Hotelier
specializedSimple PMS designed for small hotels and B&Bs managing bookings, front desk, and guest communications effortlessly.
Its 'Magic Number' dashboard that provides instant, at-a-glance insights into occupancy, revenue, and key metrics without complex setup
Little Hotelier is a cloud-based property management system (PMS) designed specifically for small hotels, B&Bs, guesthouses, and vacation rentals with up to 20-30 rooms. It handles core front office functions like reservations, check-in/check-out, billing, and payments, while also including a channel manager, booking engine, housekeeping tools, and basic reporting. The software emphasizes simplicity and automation to help small operators manage operations without needing extensive training.
Pros
- Intuitive, beginner-friendly interface requiring minimal training
- All-in-one solution with integrated channel manager and booking engine
- Responsive customer support and free setup/migration assistance
Cons
- Limited scalability for properties with more than 20 rooms
- Fewer advanced customization options compared to enterprise PMS
- Pricing can add up with room count increases and add-ons
Best For
Small hotel owners and managers of boutique properties or B&Bs with fewer than 20 rooms who want a simple, hassle-free front office solution.
Pricing
Starts at ~$109 AUD/month for up to 10 rooms (Solo plan), scaling to $389+ AUD/month for larger setups; custom quotes available, with a 30-day free trial.
Planet PMS
enterpriseFlexible property management solution supporting front office operations, guest profiles, and business intelligence for hotels.
Advanced revenue management with AI-driven forecasting and dynamic pricing
Planet PMS is a cloud-based property management system tailored for hotels, handling core front office tasks like reservations, check-ins, check-outs, billing, and guest profiles. It integrates with OTAs, payment processors, and channel managers for streamlined operations and revenue management. The platform offers real-time reporting, mobile access, and automation features to boost efficiency in mid-sized properties.
Pros
- Robust integrations with major OTAs and payment gateways
- Real-time reporting and mobile accessibility for front desk staff
- Scalable for multi-property management
Cons
- Steep learning curve for non-tech-savvy users
- Custom pricing can be opaque and higher for smaller hotels
- Occasional glitches in high-volume reservation syncing
Best For
Mid-sized hotels and resorts needing scalable front office tools with strong distribution integrations.
Pricing
Custom quotes based on room count and features; typically $5-15 per room/month.
Conclusion
The top hotel front office software offers robust solutions tailored to diverse needs, with Oracle OPERA Cloud leading as the ultimate choice, boasting comprehensive tools for reservations, billing, and revenue management. Cloudbeds and Mews stand as exceptional alternatives—Cloudbeds for its all-in-one automation in independent settings, and Mews for its modern self-service and seamless guest experiences. Whether for scale, simplicity, or innovation, the reviewed tools deliver significant efficiency, making them key to elevating front office operations.
Discover the power of Oracle OPERA Cloud to streamline your front office, enhance guest interactions, and drive business success—explore its features and start optimizing your operations today.
Tools Reviewed
All tools were independently evaluated for this comparison