Quick Overview
- 1#1: Cloudbeds - All-in-one cloud property management system for hotels handling reservations, front desk operations, channel management, and revenue optimization.
- 2#2: Mews - Modern API-first hospitality platform streamlining front desk, payments, guest profiles, and automations for hotels.
- 3#3: Oracle OPERA Cloud - Enterprise-grade PMS delivering advanced front desk management, reservations, reporting, and integrations for large hotels.
- 4#4: RoomRaccoon - Integrated hotel software suite managing front desk, bookings, housekeeping, and revenue for small to mid-sized properties.
- 5#5: Hotelogix - Cloud-based PMS with comprehensive front desk tools, channel manager, and booking engine for multi-property hotels.
- 6#6: Little Hotelier - User-friendly PMS tailored for small hotels and B&Bs covering front desk, payments, and guest communications.
- 7#7: RMS Cloud - Scalable cloud PMS supporting front desk operations, multi-property management, and real-time reporting for hotels.
- 8#8: StayNTouch - Mobile-first hotel PMS enabling tablet-based front desk check-ins, upsells, and personalized guest services.
- 9#9: eZee Absolute - Full-featured hotel management system with front desk, POS, housekeeping, and extensive third-party integrations.
- 10#10: Preno - Streamlined cloud PMS for boutique hotels focusing on intuitive front desk, direct bookings, and operational efficiency.
Tools were ranked based on feature breadth (including channel management, automation, and integrations), usability, reliability, and value, ensuring they suit everything from boutique hotels to large multi-property enterprises.
Comparison Table
Selecting the right hotel front desk software requires comparing key features, and this table simplifies the process by evaluating top tools like Cloudbeds, Mews, Oracle OPERA Cloud, RoomRaccoon, and Hotelogix. Readers will gain insights into usability, integration options, and core functionalities to identify the best fit for their property’s operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Cloudbeds All-in-one cloud property management system for hotels handling reservations, front desk operations, channel management, and revenue optimization. | specialized | 9.4/10 | 9.6/10 | 8.9/10 | 8.7/10 |
| 2 | Mews Modern API-first hospitality platform streamlining front desk, payments, guest profiles, and automations for hotels. | specialized | 9.3/10 | 9.5/10 | 9.2/10 | 8.8/10 |
| 3 | Oracle OPERA Cloud Enterprise-grade PMS delivering advanced front desk management, reservations, reporting, and integrations for large hotels. | enterprise | 8.4/10 | 9.2/10 | 7.5/10 | 7.9/10 |
| 4 | RoomRaccoon Integrated hotel software suite managing front desk, bookings, housekeeping, and revenue for small to mid-sized properties. | specialized | 8.7/10 | 8.9/10 | 9.1/10 | 8.4/10 |
| 5 | Hotelogix Cloud-based PMS with comprehensive front desk tools, channel manager, and booking engine for multi-property hotels. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 6 | Little Hotelier User-friendly PMS tailored for small hotels and B&Bs covering front desk, payments, and guest communications. | specialized | 8.4/10 | 8.0/10 | 9.2/10 | 8.5/10 |
| 7 | RMS Cloud Scalable cloud PMS supporting front desk operations, multi-property management, and real-time reporting for hotels. | specialized | 8.2/10 | 8.8/10 | 7.6/10 | 7.9/10 |
| 8 | StayNTouch Mobile-first hotel PMS enabling tablet-based front desk check-ins, upsells, and personalized guest services. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 9 | eZee Absolute Full-featured hotel management system with front desk, POS, housekeeping, and extensive third-party integrations. | specialized | 8.1/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 10 | Preno Streamlined cloud PMS for boutique hotels focusing on intuitive front desk, direct bookings, and operational efficiency. | specialized | 8.3/10 | 8.0/10 | 9.2/10 | 8.5/10 |
All-in-one cloud property management system for hotels handling reservations, front desk operations, channel management, and revenue optimization.
Modern API-first hospitality platform streamlining front desk, payments, guest profiles, and automations for hotels.
Enterprise-grade PMS delivering advanced front desk management, reservations, reporting, and integrations for large hotels.
Integrated hotel software suite managing front desk, bookings, housekeeping, and revenue for small to mid-sized properties.
Cloud-based PMS with comprehensive front desk tools, channel manager, and booking engine for multi-property hotels.
User-friendly PMS tailored for small hotels and B&Bs covering front desk, payments, and guest communications.
Scalable cloud PMS supporting front desk operations, multi-property management, and real-time reporting for hotels.
Mobile-first hotel PMS enabling tablet-based front desk check-ins, upsells, and personalized guest services.
Full-featured hotel management system with front desk, POS, housekeeping, and extensive third-party integrations.
Streamlined cloud PMS for boutique hotels focusing on intuitive front desk, direct bookings, and operational efficiency.
Cloudbeds
specializedAll-in-one cloud property management system for hotels handling reservations, front desk operations, channel management, and revenue optimization.
Marketplace with 300+ native integrations for channels, payments, and housekeeping, enabling true all-in-one operations without fragmented tools.
Cloudbeds is a leading cloud-based property management system (PMS) tailored for hotels, resorts, hostels, and vacation rentals, providing seamless front desk operations such as reservations, check-ins/check-outs, billing, and housekeeping coordination. It integrates a robust channel manager with over 300 OTAs and GDSs, a direct booking engine, payment processing, and guest communication tools to streamline daily operations. The platform also offers advanced reporting, revenue management, and mobile accessibility, making it a comprehensive solution for modern hoteliers.
Pros
- All-in-one platform combining PMS, channel management, booking engine, and revenue tools
- Excellent integrations with 300+ channels and third-party apps for effortless distribution
- Intuitive mobile app and dashboard ideal for front desk efficiency
Cons
- Custom pricing can be expensive for small properties
- Steeper learning curve for advanced revenue and reporting features
- Occasional delays in channel syncs during peak times
Best For
Mid-sized to large hotels and resorts seeking a scalable, feature-rich front desk solution with strong distribution capabilities.
Pricing
Custom quote-based pricing starting at ~$130/month for small properties (under 10 rooms), scaling to $500+/month for larger ones with add-ons like revenue management.
Mews
specializedModern API-first hospitality platform streamlining front desk, payments, guest profiles, and automations for hotels.
Open API platform enabling unlimited custom integrations and a unified commerce ecosystem
Mews is a cloud-based property management system (PMS) tailored for hotels, streamlining front desk operations like reservations, check-ins, billing, and housekeeping. It offers a modern, mobile-first interface with powerful automation tools and extensive integrations for payments, channels, and guest apps. Designed for scalability, it supports everything from boutique hotels to large chains, emphasizing efficiency and guest experience.
Pros
- Extensive API ecosystem for seamless third-party integrations
- Advanced automation and AI-driven insights for operational efficiency
- Intuitive mobile app for staff and guests
Cons
- Pricing can be steep for small independent properties
- Steeper learning curve for complex customizations
- Limited offline capabilities due to cloud dependency
Best For
Mid-sized to large hotels and chains looking for a scalable, integration-heavy PMS with modern automation.
Pricing
Custom quote-based pricing starting around €4-6 per room/month, with tiers for features like payments and advanced reporting.
Oracle OPERA Cloud
enterpriseEnterprise-grade PMS delivering advanced front desk management, reservations, reporting, and integrations for large hotels.
Cloud-native multi-property management with real-time synchronization and centralized revenue optimization
Oracle OPERA Cloud is a robust, cloud-based Property Management System (PMS) tailored for hotels and resorts, handling core front desk functions like reservations, check-ins, check-outs, billing, and guest profiling. It provides real-time visibility into operations, supports multi-property management, and integrates seamlessly with revenue management, housekeeping, and third-party systems. Designed for enterprise-scale hospitality businesses, it leverages Oracle's cloud infrastructure for scalability and data security.
Pros
- Enterprise-grade scalability for multi-property chains
- Extensive integrations with POS, CRM, and revenue tools
- Advanced reporting and AI-driven insights for optimization
Cons
- Steep learning curve and extensive training required
- High costs with custom pricing and implementation fees
- Overly complex for small or independent hotels
Best For
Large hotel chains and resorts seeking a comprehensive, scalable PMS for complex front desk and property-wide operations.
Pricing
Custom enterprise subscription pricing starting at $10,000+ per month per property, plus implementation fees; quotes required.
RoomRaccoon
specializedIntegrated hotel software suite managing front desk, bookings, housekeeping, and revenue for small to mid-sized properties.
Integrated Channel Manager and Booking Engine with dynamic pricing intelligence to maximize direct bookings and revenue.
RoomRaccoon is a cloud-based all-in-one property management system (PMS) tailored for small to medium-sized independent hotels, B&Bs, and vacation rentals. It centralizes front desk operations including reservations, check-in/check-out, housekeeping, payments, and guest communication in a single intuitive dashboard. The platform also integrates a channel manager, booking engine, and revenue tools to streamline distribution and boost direct bookings.
Pros
- All-in-one solution eliminates need for multiple tools
- Highly intuitive interface with mobile app for on-the-go management
- Strong channel manager and booking engine for revenue optimization
Cons
- Limited advanced customization for large hotel chains
- Pricing scales quickly with room count
- Reporting features could be more robust for complex analytics
Best For
Small to medium independent hotels and B&Bs needing an affordable, user-friendly PMS for efficient front desk and reservation management.
Pricing
Starts at €109/month for up to 15 rooms; additional €3-5 per room/month, with annual discounts available.
Hotelogix
specializedCloud-based PMS with comprehensive front desk tools, channel manager, and booking engine for multi-property hotels.
Multi-property central dashboard for real-time oversight across global locations
Hotelogix is a cloud-based Property Management System (PMS) tailored for hotels, offering comprehensive front desk tools for reservations, check-ins, check-outs, billing, and housekeeping. It integrates seamlessly with OTAs, payment gateways, and revenue management systems to optimize operations. The platform supports multi-property management and provides real-time reporting for efficient hotel oversight.
Pros
- Robust front desk automation with mobile app support
- Seamless integrations with major OTAs and payment processors
- Scalable for multi-property chains with centralized reporting
Cons
- Pricing can escalate quickly for advanced features
- Steeper learning curve for non-tech-savvy staff
- Occasional reports of slow customer support response
Best For
Mid-sized hotels and property chains needing a scalable cloud PMS with strong global integrations.
Pricing
Starts at ~$54/month per property for basic plans; enterprise tiers range from $100+ based on rooms and features.
Little Hotelier
specializedUser-friendly PMS tailored for small hotels and B&Bs covering front desk, payments, and guest communications.
The built-in website builder with seamless direct booking engine that reduces reliance on OTAs
Little Hotelier is a cloud-based property management system (PMS) designed specifically for small hotels, B&Bs, guesthouses, and vacation rentals. It handles core front desk tasks like check-ins/check-outs, reservations, payments, and housekeeping management through an intuitive dashboard. The software also includes a channel manager, direct booking engine, and basic reporting to help maximize occupancy and streamline operations for independent properties.
Pros
- Highly intuitive interface ideal for non-technical users
- Strong customer support with live chat and dedicated managers
- Integrated booking engine and channel manager boost direct revenue
Cons
- Limited advanced customization and reporting for complex needs
- Scalability issues for properties with over 30 rooms
- Some third-party integrations require additional fees
Best For
Small independent hotels, B&Bs, and guesthouses seeking a simple, all-in-one front desk solution without enterprise-level complexity.
Pricing
Starts at $39 USD/month for up to 10 rooms, scaling to $200+/month for larger properties; includes a 30-day free trial.
RMS Cloud
specializedScalable cloud PMS supporting front desk operations, multi-property management, and real-time reporting for hotels.
Seamless open API and 100+ native integrations for automated channel management and revenue optimization
RMS Cloud is a fully cloud-based property management system (PMS) tailored for hotels, motels, resorts, and holiday parks, handling core front desk functions like reservations, check-ins, check-outs, room allocations, and billing. It provides real-time visibility into occupancy and revenue through intuitive dashboards and supports multi-property management. The platform excels in channel management integrations with major OTAs like Booking.com and Expedia, automating inventory and rate updates to maximize bookings.
Pros
- Extensive integrations with over 100 third-party tools including OTAs, payment gateways, and revenue management systems
- Real-time cloud access via web and mobile apps for front desk staff
- Robust reporting and analytics for occupancy, revenue, and guest insights
Cons
- Steep learning curve for new users due to extensive features
- Pricing is quote-based and can be expensive for small independent hotels
- Customer support response times can vary, especially outside APAC regions
Best For
Mid-sized hotels, resorts, and multi-property groups seeking scalable, integration-heavy front desk solutions with strong channel management.
Pricing
Custom quote-based pricing, typically starting at $5-10 per room/month plus setup fees; scales with property size and modules.
StayNTouch
specializedMobile-first hotel PMS enabling tablet-based front desk check-ins, upsells, and personalized guest services.
Fully mobile PMS app enabling front desk staff to manage all operations without a stationary workstation
StayNTouch is a cloud-based, mobile-first property management system (PMS) designed specifically for hotel front desk operations, reservations, billing, and guest management. It enables staff to handle check-ins, check-outs, and room assignments from any mobile device, reducing the need for traditional desk-bound systems. The platform integrates seamlessly with over 200 third-party apps for revenue management, housekeeping, and payments, while offering guest-facing features like self-service kiosks and contactless experiences.
Pros
- Mobile-first interface allows front desk operations from anywhere, boosting flexibility
- Extensive integrations with 200+ partners for comprehensive functionality
- Advanced guest engagement tools like contactless check-in and personalized messaging
Cons
- Pricing is quote-based and can be premium for smaller properties
- Initial setup and training may require time due to feature depth
- Reporting customization is robust but can feel overwhelming for basic users
Best For
Mid-sized to upscale hotels prioritizing mobile operations and guest experience personalization.
Pricing
Custom quote-based pricing, typically $100-$200 per room key per month depending on property size and features.
eZee Absolute
specializedFull-featured hotel management system with front desk, POS, housekeeping, and extensive third-party integrations.
Built-in Centrix channel manager for seamless, real-time distribution across major OTAs without third-party dependencies
eZee Absolute is a robust property management system (PMS) tailored for hotel front desk operations, streamlining reservations, check-ins, check-outs, billing, and housekeeping tasks. It offers cloud-based and on-premise deployment options with multi-property support and extensive integrations for channel managers, payment gateways, and POS systems. The software provides real-time reporting and analytics to optimize revenue and operations for hotels of varying sizes.
Pros
- Comprehensive front desk tools including automated check-in/out and dynamic pricing
- Strong integrations with 200+ OTAs and payment processors
- Multi-property management and customizable reporting dashboards
Cons
- Steep learning curve for advanced customizations
- Higher costs for premium add-ons and multi-property setups
- Occasional performance lags reported in high-volume environments
Best For
Mid-sized hotels and resorts needing scalable front desk software with extensive OTA integrations.
Pricing
Starts at around $1,200/year for basic single-property license plus annual maintenance; custom quotes for cloud/multi-property plans averaging $100-300/month.
Preno
specializedStreamlined cloud PMS for boutique hotels focusing on intuitive front desk, direct bookings, and operational efficiency.
Free built-in channel manager with real-time, two-way syncing across 150+ OTAs to eliminate overbookings effortlessly
Preno is a cloud-based property management system (PMS) designed specifically for independent hotels, B&Bs, and vacation rentals, streamlining front desk operations like reservations, check-ins, and billing. It excels in real-time two-way syncing with major OTAs such as Booking.com, AI rbnb, and Expedia, minimizing overbookings and manual updates. The software also features a mobile app for guests to check in remotely and for staff to manage operations on the go, with built-in reporting and housekeeping tools.
Pros
- Intuitive, beginner-friendly interface with minimal training required
- Seamless real-time integrations with key OTAs included at no extra cost
- Strong mobile capabilities for both staff and guests
Cons
- Limited advanced reporting and analytics compared to enterprise PMS
- Less suitable for large hotel chains with complex needs
- Customer support response times can be inconsistent
Best For
Small to medium independent hotels and B&Bs seeking simple, cost-effective front desk automation without steep learning curves.
Pricing
Starts at ~$200 AUD/month for up to 20 rooms (Starter plan), scales to $500+ AUD/month for larger properties with more rooms and features.
Conclusion
Cloudbeds leads as the top choice, offering a versatile all-in-one system that integrates reservations, front desk tasks, and revenue tools seamlessly. Mews impresses with its modern API-first approach, perfect for those seeking automated workflows, while Oracle OPERA Cloud stands out for enterprise needs, delivering advanced reporting and integrations. This blend of strong leaders and tailored alternatives ensures there’s a solution for nearly every hospitality business.
Don’t miss out on optimizing your front desk—try Cloudbeds first; its intuitive design and comprehensive features are a standout for enhancing guest experiences and operational success.
Tools Reviewed
All tools were independently evaluated for this comparison