Quick Overview
- 1#1: Cloudbeds - Cloud-based property management system streamlining hotel check-ins with mobile keys and automated guest messaging.
- 2#2: Mews - Next-generation PMS offering contactless check-in, self-service kiosks, and mobile check-in for hotels.
- 3#3: StayNTouch - Mobile-first hotel PMS enabling app-based check-ins, digital keys, and seamless front desk operations.
- 4#4: Oracle OPERA Cloud - Enterprise-grade PMS with robust check-in modules, integrations, and contactless options for large hotels.
- 5#5: RoomRaccoon - All-in-one hotel software with automated check-in, online forms, and channel manager integration.
- 6#6: Hotelogix - Cloud PMS providing online check-in, kiosk support, and efficient front desk management for hotels.
- 7#7: Little Hotelier - User-friendly PMS for small hotels with simple check-in processes and guest self-service features.
- 8#8: RMS Cloud - Cloud hotel management system featuring mobile check-in and integrated booking engine.
- 9#9: WebRezPro - Comprehensive PMS with mobile check-in capabilities and real-time availability for properties.
- 10#10: innRoad - Hotel management software offering quick check-in workflows and PCI-compliant payment processing.
We ranked these tools based on key factors, including strength of check-in features (e.g., mobile keys, contactless options), user-friendliness, integration capabilities, and overall value, ensuring a curated list that suits diverse hotel sizes and operational needs.
Comparison Table
This comparison table assesses popular hotel check-in system software, featuring Cloudbeds, Mews, StayNTouch, Oracle OPERA Cloud, RoomRaccoon, and more, highlighting their core capabilities. Readers will gain clarity on functionality, usability, and operational fit to identify the best tool for their property's specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Cloudbeds Cloud-based property management system streamlining hotel check-ins with mobile keys and automated guest messaging. | specialized | 9.8/10 | 9.9/10 | 9.6/10 | 9.4/10 |
| 2 | Mews Next-generation PMS offering contactless check-in, self-service kiosks, and mobile check-in for hotels. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | StayNTouch Mobile-first hotel PMS enabling app-based check-ins, digital keys, and seamless front desk operations. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 4 | Oracle OPERA Cloud Enterprise-grade PMS with robust check-in modules, integrations, and contactless options for large hotels. | enterprise | 8.7/10 | 9.3/10 | 7.6/10 | 8.1/10 |
| 5 | RoomRaccoon All-in-one hotel software with automated check-in, online forms, and channel manager integration. | specialized | 8.4/10 | 8.6/10 | 8.7/10 | 8.1/10 |
| 6 | Hotelogix Cloud PMS providing online check-in, kiosk support, and efficient front desk management for hotels. | specialized | 8.0/10 | 8.5/10 | 7.5/10 | 7.8/10 |
| 7 | Little Hotelier User-friendly PMS for small hotels with simple check-in processes and guest self-service features. | specialized | 8.2/10 | 7.8/10 | 9.1/10 | 8.4/10 |
| 8 | RMS Cloud Cloud hotel management system featuring mobile check-in and integrated booking engine. | specialized | 8.4/10 | 8.6/10 | 8.5/10 | 8.1/10 |
| 9 | WebRezPro Comprehensive PMS with mobile check-in capabilities and real-time availability for properties. | specialized | 7.9/10 | 8.2/10 | 7.5/10 | 7.6/10 |
| 10 | innRoad Hotel management software offering quick check-in workflows and PCI-compliant payment processing. | specialized | 7.6/10 | 8.0/10 | 7.4/10 | 7.2/10 |
Cloud-based property management system streamlining hotel check-ins with mobile keys and automated guest messaging.
Next-generation PMS offering contactless check-in, self-service kiosks, and mobile check-in for hotels.
Mobile-first hotel PMS enabling app-based check-ins, digital keys, and seamless front desk operations.
Enterprise-grade PMS with robust check-in modules, integrations, and contactless options for large hotels.
All-in-one hotel software with automated check-in, online forms, and channel manager integration.
Cloud PMS providing online check-in, kiosk support, and efficient front desk management for hotels.
User-friendly PMS for small hotels with simple check-in processes and guest self-service features.
Cloud hotel management system featuring mobile check-in and integrated booking engine.
Comprehensive PMS with mobile check-in capabilities and real-time availability for properties.
Hotel management software offering quick check-in workflows and PCI-compliant payment processing.
Cloudbeds
specializedCloud-based property management system streamlining hotel check-ins with mobile keys and automated guest messaging.
Guest Experience Engine enabling fully contactless check-in with automated mobile key delivery and personalized upsell prompts
Cloudbeds is a leading all-in-one property management system (PMS) renowned for its robust hotel check-in capabilities, including online pre-check-in, self-service kiosks, and mobile check-in via the Guest Experience app. It streamlines front desk operations by integrating reservations, payments, ID verification, and keyless entry for a seamless, contactless experience. Designed for hotels of all sizes, it enhances efficiency while providing real-time guest data and compliance with global regulations.
Pros
- Comprehensive check-in options like online, kiosk, and mobile with facial recognition and digital signatures
- Seamless integration with PMS, payments, and channel managers for end-to-end operations
- 24/7 support and intuitive dashboard reducing staff training time
Cons
- Pricing scales with property size, potentially high for small boutique hotels
- Advanced customizations may require professional setup services
- Heavy reliance on stable internet for cloud-based features
Best For
Mid-sized to large hotels and resorts needing scalable, contactless check-in integrated with full property management.
Pricing
Custom quotes starting at $2.99 per occupied room/month (minimums apply), plus add-ons for premium features like kiosks or advanced reporting.
Mews
specializedNext-generation PMS offering contactless check-in, self-service kiosks, and mobile check-in for hotels.
Guest self-service portal with contactless check-in, digital keys, and upsell capabilities directly in the Mews Guest App
Mews is a cloud-based property management system (PMS) tailored for hotels and accommodations, offering end-to-end operations including reservations, check-ins, billing, and guest management. It stands out for its modern check-in capabilities, such as contactless mobile check-ins, self-service kiosks, and automated keyless entry, minimizing front-desk interactions. The platform integrates seamlessly with third-party tools for payments, housekeeping, and revenue management, making it ideal for tech-savvy hoteliers.
Pros
- Advanced contactless check-in options including mobile app and kiosks
- Extensive integrations with 1,000+ partners for payments and operations
- Scalable for multi-property management with real-time analytics
Cons
- Higher pricing may deter small boutique hotels
- Steeper learning curve for non-tech-savvy staff
- Full functionality requires stable high-speed internet as it's cloud-only
Best For
Mid-sized to large hotels and hotel groups seeking a comprehensive, automation-focused PMS with seamless check-in experiences.
Pricing
Custom subscription pricing starting at around €250/month for small properties, scaling based on room count and features (Essentials, Pro, Enterprise tiers).
StayNTouch
specializedMobile-first hotel PMS enabling app-based check-ins, digital keys, and seamless front desk operations.
Guest mobile app for fully self-service check-in, digital keys, and in-stay requests without staff intervention
StayNTouch is a cloud-based property management system (PMS) designed for hotels, emphasizing mobile-first solutions for streamlined guest check-in and operations. It enables contactless check-in via guest apps, digital key delivery, and self-service kiosks, integrating seamlessly with payment gateways and smart locks. The platform also supports real-time guest messaging and upselling, reducing front desk workload while enhancing guest experience.
Pros
- Robust mobile check-in and keyless entry for contactless guest experience
- Strong integrations with third-party tools like locks and payments
- Real-time guest engagement via messaging and personalized offers
Cons
- Pricing can be steep for smaller independent hotels
- Requires reliable high-speed internet for full functionality
- Initial setup and staff training may take time
Best For
Mid-sized to large hotels seeking a modern, mobile-centric check-in system to minimize front desk interactions.
Pricing
Quote-based subscription model, typically $10-20 per room/month depending on property size and features.
Oracle OPERA Cloud
enterpriseEnterprise-grade PMS with robust check-in modules, integrations, and contactless options for large hotels.
AI-driven revenue management and forecasting integrated natively for dynamic pricing and occupancy optimization
Oracle OPERA Cloud is a robust, cloud-based property management system (PMS) tailored for the hospitality industry, handling everything from reservations and front desk operations like check-in/check-out to billing, housekeeping, and revenue management. It provides real-time visibility into hotel operations, mobile check-in capabilities, and seamless integrations with third-party systems for enhanced guest experiences. Designed for scalability, it supports multi-property management and advanced analytics to optimize performance across large portfolios.
Pros
- Comprehensive feature set for full hotel operations including contactless check-in
- Strong scalability and multi-property support
- Extensive integrations with OTAs, POS, and Oracle ecosystem
Cons
- Steep learning curve for non-technical staff
- High implementation and customization costs
- Overkill for small independent hotels
Best For
Large hotel chains and resorts requiring enterprise-grade PMS with advanced analytics and global scalability.
Pricing
Quote-based subscription pricing, typically starting at $10-20 per room night for mid-sized properties, scaling with features and property count.
RoomRaccoon
specializedAll-in-one hotel software with automated check-in, online forms, and channel manager integration.
The Guest Portal for self-service online check-in, document uploads, and payments, fully integrated with the PMS dashboard
RoomRaccoon is a cloud-based all-in-one property management system (PMS) designed for independent hotels and small chains, with robust check-in features including online self-check-in and a mobile front desk app. It streamlines guest arrivals by integrating check-in with booking engines, channel managers, and payment processing for seamless operations. The platform emphasizes efficiency through automated notifications and real-time guest data access, reducing front desk workload.
Pros
- Integrated online check-in portal enables contactless arrivals and upsell opportunities
- Mobile app provides real-time access to guest profiles and check-in status for staff
- Seamless synchronization with bookings and payments minimizes errors during check-in
Cons
- Primarily a full PMS rather than a dedicated check-in tool, which may overwhelm users needing only check-in features
- Advanced customizations for check-in workflows require additional setup or modules
- Pricing scales quickly with property size, potentially less ideal for very small operations
Best For
Small to medium independent hotels seeking an integrated PMS with efficient, automated check-in processes.
Pricing
Starts at €109/month for up to 10 rooms, with pricing scaling based on room count and add-ons (custom quotes available).
Hotelogix
specializedCloud PMS providing online check-in, kiosk support, and efficient front desk management for hotels.
Contactless self-check-in kiosks and guest mobile app for faster, touchless arrivals
Hotelogix is a comprehensive cloud-based Property Management System (PMS) designed for hotels, offering streamlined check-in processes through self-service kiosks, mobile apps, and front desk modules. It integrates reservations, guest profiles, and payment processing to enable quick and contactless check-ins. The software supports multi-property management and real-time updates, making it suitable for efficient hotel operations. Additional features like housekeeping integration enhance the overall guest experience post-check-in.
Pros
- Robust check-in options including kiosks and mobile self-service
- Seamless integration with OTAs and payment gateways
- Scalable for multi-property chains with real-time reporting
Cons
- Steeper learning curve for non-tech-savvy staff
- Pricing can be high for small independent hotels
- Limited advanced customization without add-ons
Best For
Mid-sized to large hotel chains needing an all-in-one PMS with efficient, scalable check-in capabilities.
Pricing
Custom pricing starting around $94 per month for basic plans, scaling with number of rooms and features (billed annually).
Little Hotelier
specializedUser-friendly PMS for small hotels with simple check-in processes and guest self-service features.
Streamlined front desk dashboard for one-click check-ins, payments, and guest profile access
Little Hotelier is a cloud-based property management system (PMS) tailored for small hotels, B&Bs, and guesthouses with up to 20 rooms. It simplifies hotel check-in through an intuitive front desk dashboard that handles guest arrivals, payments, and check-outs efficiently. Additional features include reservation management, channel manager integration, housekeeping tools, and reporting to support daily operations.
Pros
- Highly intuitive interface ideal for non-tech-savvy users
- Strong customer support with fast response times
- Integrated booking engine and channel manager reduce manual work
Cons
- Limited scalability for properties over 20 rooms
- Lacks advanced automation like full self-check-in kiosks
- Pricing scales quickly with room count
Best For
Small hotel owners and B&B operators seeking a simple, all-in-one PMS for efficient check-ins and basic operations.
Pricing
Starts at $109 USD/month for up to 10 rooms, scaling to $359+/month for 21+ rooms; 30-day free trial available.
RMS Cloud
specializedCloud hotel management system featuring mobile check-in and integrated booking engine.
Integrated self-service kiosks and RMS Guest mobile app for remote, contactless check-ins that minimize front-desk queues.
RMS Cloud is a comprehensive cloud-based Property Management System (PMS) designed for hotels, motels, resorts, and holiday parks, streamlining operations from reservations to check-outs. It excels in check-in processes with self-service kiosks, mobile check-in via the RMS Guest app, and front-desk tools that support contactless experiences. The platform also integrates channel management, housekeeping, and reporting for end-to-end hotel management.
Pros
- Robust mobile and kiosk-based check-in options for efficient, contactless guest processing
- Seamless integrations with major OTAs, payment gateways, and revenue tools
- Intuitive interface with strong mobile access for staff on the go
Cons
- Pricing can be steep for small independent properties
- Some advanced reporting requires additional modules or custom setup
- Occasional reliance on stable internet for full cloud functionality
Best For
Mid-sized hotels and resorts in the Asia-Pacific region seeking an all-in-one PMS with automated check-in capabilities.
Pricing
Quote-based pricing starting around AUD 150-300 per month for basic setups, scaling with property size, rooms, and add-on modules like channel manager.
WebRezPro
specializedComprehensive PMS with mobile check-in capabilities and real-time availability for properties.
WebCheckIn kiosks and guest portals for fully contactless, self-service check-ins
WebRezPro is a comprehensive cloud-based property management system (PMS) tailored for hotels, resorts, and vacation rentals, with robust tools for efficient guest check-ins including contactless options and kiosks. It integrates front desk operations with reservations, billing, and housekeeping management to streamline daily hotel workflows. The software supports mobile access and third-party integrations, making it suitable for properties seeking an all-in-one solution focused on operational efficiency.
Pros
- Strong check-in features like WebCheckIn kiosks and mobile self-service
- Extensive integrations with OTAs, payment gateways, and keylock systems
- Scalable cloud platform with reliable uptime and multi-property support
Cons
- Steep learning curve for non-tech-savvy staff
- Pricing is quote-based and can be costly for small properties
- Customization often requires vendor support
Best For
Mid-sized hotels and resorts needing a full-featured PMS with advanced check-in capabilities.
Pricing
Custom quote-based pricing starting around $5-10 per room/month, depending on property size and modules.
innRoad
specializedHotel management software offering quick check-in workflows and PCI-compliant payment processing.
Virtual Front Desk with self-service kiosk for contactless check-ins
innRoad is a cloud-based property management system (PMS) tailored for independent hotels, motels, B&Bs, and vacation rentals, offering streamlined check-in/check-out processes via its front desk module. It handles reservations, guest profiles, billing, housekeeping, and reporting all in one platform. The software supports mobile access and integrations with OTAs like Booking.com and Expedia for efficient operations.
Pros
- Robust front desk tools for quick check-ins and mobile key integration
- Seamless OTA and payment processor integrations
- Comprehensive reporting and revenue management features
Cons
- Pricing can escalate with add-ons for smaller properties
- Steeper learning curve for advanced customizations
- Customer support response times vary
Best For
Independent small to mid-sized hotels seeking an all-in-one PMS with strong check-in capabilities.
Pricing
Subscription starts at $125/month for basic plans (up to 25 rooms), scales with modules/users; custom quotes available.
Conclusion
The reviewed hotel check-in systems all excel in enhancing efficiency and guest experience, with Cloudbeds leading as the top choice due to its robust cloud-based tools, seamless mobile keys, and automated messaging. Mews impresses with next-generation PMS and contactless capabilities, while StayNTouch stands out for its mobile-first approach, making each a strong alternative depending on specific needs. Collectively, they redefine modern check-in processes, ensuring smooth operations and satisfied guests.
Don't miss out—explore Cloudbeds first to elevate your property's check-in experience, or consider Mews and StayNTouch for tailored solutions that fit your hotel's unique workflow.
Tools Reviewed
All tools were independently evaluated for this comparison