Quick Overview
- 1#1: Cloudbeds - All-in-one cloud platform streamlining reservations, operations, housekeeping, and distribution for hotels and B&Bs.
- 2#2: Mews - Cloud-native PMS with automation, payments, and integrations for modern hotel operations.
- 3#3: Oracle OPERA Cloud - Enterprise-grade property management system handling complex operations for large hotels and resorts.
- 4#4: RoomRaccoon - All-in-one solution combining PMS, channel manager, booking engine, and reporting for independent hotels.
- 5#5: Little Hotelier - User-friendly management software for small hotels, covering bookings, operations, and guest communications.
- 6#6: Hotelogix - Cloud PMS offering real-time operations management, front desk, and multi-property support.
- 7#7: Stayntouch - Mobile-first cloud PMS enabling flexible operations and staff mobility for hotels.
- 8#8: RMS Cloud - Integrated PMS with distribution, accounting, and operations tools for hotels and serviced apartments.
- 9#9: Apaleo - Modular open platform for customizable PMS and hospitality operations via APIs.
- 10#10: Revinate - Hospitality CRM platform optimizing guest data, communications, and operational personalization.
These tools were selected for their ability to integrate core functions (reservations, front desk, housekeeping) with advanced capabilities (automation, integrations, CRM), paired with strong user satisfaction, scalability, and adaptability to diverse operational needs, ensuring they deliver long-term value.
Comparison Table
Hospitality operations software streamlines managing bookings, guest stays, and daily workflows, and selecting the right tool demands evaluating features and capabilities. This comparison table breaks down top options including Cloudbeds, Mews, Oracle OPERA Cloud, RoomRaccoon, Little Hotelier, and more, equipping readers to compare functionality, usability, and suitability for their specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Cloudbeds All-in-one cloud platform streamlining reservations, operations, housekeeping, and distribution for hotels and B&Bs. | enterprise | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | Mews Cloud-native PMS with automation, payments, and integrations for modern hotel operations. | specialized | 9.3/10 | 9.6/10 | 9.1/10 | 8.9/10 |
| 3 | Oracle OPERA Cloud Enterprise-grade property management system handling complex operations for large hotels and resorts. | enterprise | 8.8/10 | 9.3/10 | 7.6/10 | 8.1/10 |
| 4 | RoomRaccoon All-in-one solution combining PMS, channel manager, booking engine, and reporting for independent hotels. | specialized | 8.7/10 | 8.6/10 | 9.2/10 | 8.4/10 |
| 5 | Little Hotelier User-friendly management software for small hotels, covering bookings, operations, and guest communications. | specialized | 8.4/10 | 8.2/10 | 9.2/10 | 8.5/10 |
| 6 | Hotelogix Cloud PMS offering real-time operations management, front desk, and multi-property support. | enterprise | 8.6/10 | 8.9/10 | 8.4/10 | 8.5/10 |
| 7 | Stayntouch Mobile-first cloud PMS enabling flexible operations and staff mobility for hotels. | specialized | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 8 | RMS Cloud Integrated PMS with distribution, accounting, and operations tools for hotels and serviced apartments. | enterprise | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 9 | Apaleo Modular open platform for customizable PMS and hospitality operations via APIs. | specialized | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 10 | Revinate Hospitality CRM platform optimizing guest data, communications, and operational personalization. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.3/10 |
All-in-one cloud platform streamlining reservations, operations, housekeeping, and distribution for hotels and B&Bs.
Cloud-native PMS with automation, payments, and integrations for modern hotel operations.
Enterprise-grade property management system handling complex operations for large hotels and resorts.
All-in-one solution combining PMS, channel manager, booking engine, and reporting for independent hotels.
User-friendly management software for small hotels, covering bookings, operations, and guest communications.
Cloud PMS offering real-time operations management, front desk, and multi-property support.
Mobile-first cloud PMS enabling flexible operations and staff mobility for hotels.
Integrated PMS with distribution, accounting, and operations tools for hotels and serviced apartments.
Modular open platform for customizable PMS and hospitality operations via APIs.
Hospitality CRM platform optimizing guest data, communications, and operational personalization.
Cloudbeds
enterpriseAll-in-one cloud platform streamlining reservations, operations, housekeeping, and distribution for hotels and B&Bs.
Marketplace with 300+ native integrations for effortless connectivity across PMS, channels, and third-party apps
Cloudbeds is a comprehensive cloud-based property management system (PMS) tailored for hotels, hostels, vacation rentals, and boutique properties in the hospitality industry. It unifies core operations including reservations, front desk management, housekeeping, and payments into a single intuitive platform. Additionally, it features a robust channel manager, booking engine, revenue management tools, and guest communication features to streamline workflows and drive profitability.
Pros
- All-in-one platform eliminates need for multiple tools
- Seamless integrations with 300+ OTAs and payment gateways
- Advanced revenue management and dynamic pricing capabilities
Cons
- Pricing scales up significantly for larger properties
- Initial setup and training can take time for complex operations
- Some advanced customizations require additional development
Best For
Independent hotels, boutique properties, and vacation rental managers needing a scalable, integrated solution for operations and revenue optimization.
Pricing
Custom quote-based pricing starting at around $3 per booked room or $100-$500/month for small properties, with enterprise plans higher.
Mews
specializedCloud-native PMS with automation, payments, and integrations for modern hotel operations.
Open hospitality cloud platform with 1,500+ pre-built integrations for unified commerce and operations
Mews is a cloud-based property management system (PMS) tailored for hotels, hostels, serviced apartments, and vacation rentals, centralizing operations like reservations, check-ins, payments, and housekeeping. It offers real-time synchronization across front desk, revenue management, and guest communications, with strong emphasis on automation and mobile accessibility. The platform stands out for its open ecosystem, enabling seamless integrations with distribution channels, keyless entry systems, and payment gateways to optimize hospitality workflows.
Pros
- Comprehensive all-in-one platform covering PMS, payments, and distribution
- Extensive API and 1,000+ integrations for customization
- Real-time analytics and automation for efficient operations
Cons
- Pricing can be steep for small independent properties
- Advanced features have a moderate learning curve
- Some customizations require developer support
Best For
Mid-sized to large hotels and property groups seeking a scalable, tech-integrated operations solution.
Pricing
Custom quote-based pricing, typically starting at €4-€10 per room/month with tiers (Core, Plus, Enterprise) scaling by property size and features.
Oracle OPERA Cloud
enterpriseEnterprise-grade property management system handling complex operations for large hotels and resorts.
Native, AI-powered revenue management and dynamic pricing integrated directly into the PMS
Oracle OPERA Cloud is a leading cloud-based Property Management System (PMS) tailored for the hospitality industry, handling everything from reservations and front desk operations to housekeeping, billing, and guest relationship management. It leverages Oracle's robust analytics for revenue optimization, forecasting, and performance insights across single properties or multi-property portfolios. Designed for scalability, it supports hotels, resorts, and chains with mobile accessibility and extensive integrations.
Pros
- Comprehensive end-to-end operations management with advanced revenue tools
- Scalable cloud platform ideal for chains with strong analytics and reporting
- Extensive integrations with third-party apps and Oracle ecosystem
Cons
- High implementation costs and complexity for smaller properties
- Steep learning curve requiring training for staff
- Custom pricing can be opaque and expensive
Best For
Enterprise-level hotel chains and large resorts needing scalable PMS with deep analytics and multi-property support.
Pricing
Subscription-based with custom quotes; typically $5,000–$20,000+ per month depending on property size, modules, and users.
RoomRaccoon
specializedAll-in-one solution combining PMS, channel manager, booking engine, and reporting for independent hotels.
Integrated revenue management with automated dynamic pricing and yield optimization
RoomRaccoon is an all-in-one cloud-based hospitality management platform tailored for independent hotels and small to medium-sized properties. It combines a property management system (PMS), channel manager supporting over 200 OTAs, a commission-free booking engine, revenue management tools, housekeeping management, and guest communication features into a single intuitive interface. This setup enables hoteliers to streamline operations, maximize direct bookings, and optimize revenue without relying on multiple disjointed tools.
Pros
- Comprehensive all-in-one suite reduces need for multiple vendors
- Highly intuitive interface with minimal training required
- Strong channel manager and direct booking engine to cut OTA commissions
Cons
- Limited advanced analytics compared to enterprise-level PMS
- Pricing scales quickly for properties with many rooms
- Fewer customization options for highly specialized workflows
Best For
Small to medium independent hotels seeking a user-friendly, integrated platform to simplify operations and increase direct revenue.
Pricing
Starts at €109/month for up to 10 rooms, with tiered plans scaling to €299+/month based on room count; annual discounts available.
Little Hotelier
specializedUser-friendly management software for small hotels, covering bookings, operations, and guest communications.
Visual drag-and-drop reservation calendar with real-time housekeeping status updates
Little Hotelier is a cloud-based property management system (PMS) designed specifically for small to medium-sized hotels, B&Bs, and guesthouses. It streamlines reservations, front desk operations, housekeeping, payments, and guest communications through an intuitive dashboard. The software includes a built-in channel manager to sync bookings across OTAs like Booking.com and AI rbnb, plus reporting tools for revenue insights.
Pros
- Exceptionally user-friendly interface ideal for non-technical staff
- Strong channel management prevents overbookings
- Responsive customer support with dedicated managers
Cons
- Limited advanced analytics and customization
- Not suitable for large properties or chains
- Some integrations and features require paid add-ons
Best For
Small independent hotel owners and B&B operators who need a simple, affordable all-in-one solution for daily operations.
Pricing
Starts at $109 USD/month for up to 10 rooms, with pricing tiers scaling based on room count and annual bookings (free trial available).
Hotelogix
enterpriseCloud PMS offering real-time operations management, front desk, and multi-property support.
Universal Channel Manager with automated inventory and rate distribution across 200+ global OTAs
Hotelogix is a cloud-based Property Management System (PMS) tailored for hotels, resorts, and serviced apartments, handling core operations like reservations, front desk management, housekeeping, and billing. It features a robust channel manager integrating with over 200 OTAs, a direct booking engine, and revenue management tools to optimize occupancy and rates. The platform supports multi-property management, making it suitable for chains, with mobile apps for staff enabling real-time operations.
Pros
- Seamless multi-property management with centralized dashboard
- Extensive integrations with 200+ OTAs and payment gateways
- Mobile apps for housekeeping and front desk enhancing efficiency
Cons
- Advanced analytics and reporting could be more customizable
- Initial setup and training may require time for complex properties
- Pricing scales up quickly for larger room inventories
Best For
Small to mid-sized hotel chains and independent properties needing scalable cloud-based operations without heavy IT infrastructure.
Pricing
Starts at $94/month (billed annually) for basic plans, with custom enterprise pricing based on room count and features.
Stayntouch
specializedMobile-first cloud PMS enabling flexible operations and staff mobility for hotels.
Mobile-first Task Manager that enables real-time assignment and tracking of housekeeping, maintenance, and front desk tasks from any device
Stayntouch is a cloud-based Property Management System (PMS) designed specifically for hotels and resorts, streamlining front desk operations, reservations, check-ins, housekeeping, and billing. Its mobile-first architecture empowers staff to manage tasks from smartphones or tablets, reducing reliance on stationary hardware. The platform offers robust integrations with OTAs, POS systems, and revenue tools, enhancing operational efficiency and guest experience.
Pros
- Fully cloud-based with no server hardware required
- Extensive integrations with key hospitality tools like OTAs and keyless entry systems
- Mobile Task Manager for real-time staff coordination and guest messaging
Cons
- Pricing is quote-based and can be higher for smaller properties
- Steeper learning curve for non-tech-savvy staff
- Limited advanced revenue management compared to enterprise competitors
Best For
Mid-sized independent hotels and boutique resorts seeking a scalable, mobile-centric PMS without on-premise infrastructure.
Pricing
Custom quote-based pricing, typically $75-$200 per room/month depending on property size and features.
RMS Cloud
enterpriseIntegrated PMS with distribution, accounting, and operations tools for hotels and serviced apartments.
Built-in Channel Manager with real-time syncing across 200+ OTAs to prevent overbookings and maximize revenue
RMS Cloud is a cloud-based property management system (PMS) tailored for hotels, motels, resorts, and holiday parks in the hospitality industry. It centralizes operations like reservations, check-ins, housekeeping, billing, and reporting, with real-time syncing across devices. The platform excels in channel management, integrating with over 200 online travel agencies (OTAs) to optimize occupancy and revenue.
Pros
- Seamless integrations with major OTAs like Booking.com and AI rbnb for automated rate and inventory syncing
- Mobile-first design with apps for staff enabling on-the-go housekeeping and guest management
- Robust multi-property support and customizable reporting dashboards
Cons
- Pricing can escalate quickly for larger properties or advanced features
- Customer support response times occasionally lag during peak seasons
- Limited built-in advanced revenue management tools compared to enterprise competitors
Best For
Small to mid-sized independent hotels, motels, and holiday parks needing reliable cloud-based operations and OTA integrations without complex setups.
Pricing
Subscription-based starting at ~$150/month for basic plans, scaling to $500+ for multi-property or enterprise tiers based on rooms and features.
Apaleo
specializedModular open platform for customizable PMS and hospitality operations via APIs.
Open API platform enabling unlimited third-party integrations without vendor lock-in
Apaleo is a cloud-native, API-first Property Management System (PMS) tailored for hotels, resorts, and serviced apartments. It handles core hospitality operations like reservations, check-in/out, housekeeping, billing, and reporting, while emphasizing seamless integrations with over 200 partners including channel managers and payment gateways. The platform's modular design allows properties to scale operations efficiently without legacy system constraints.
Pros
- Highly flexible API-first architecture for custom integrations
- Comprehensive modules covering reservations, revenue management, and operations
- Scalable for independent hotels and small chains with strong automation
Cons
- Steep learning curve for non-technical staff due to customizable interface
- Reporting features lack depth compared to enterprise competitors
- Pricing can escalate quickly for larger properties with add-ons
Best For
Tech-savvy independent hotels and boutique chains seeking a modern, integration-heavy PMS.
Pricing
Modular subscription starting at around €99/month per property, scaling with rooms and features; custom enterprise quotes available.
Revinate
specializedHospitality CRM platform optimizing guest data, communications, and operational personalization.
Guest Data Platform for real-time, 360-degree guest profiles across all touchpoints
Revinate is a hospitality-focused CRM platform that empowers hotels and resorts with unified guest data management, personalized marketing automation, and revenue optimization tools. It integrates data from PMS systems, OTAs, and other sources to enable targeted email/SMS campaigns, reputation management, and dynamic upsells. Ideal for enhancing guest loyalty and direct bookings, it streamlines operations through actionable insights and automation.
Pros
- Robust guest data unification from multiple sources
- Advanced personalization and marketing automation
- Strong reputation management and upsell capabilities
Cons
- Not a full PMS; relies on integrations for core operations
- Steep learning curve for advanced features
- Pricing can be prohibitive for small properties
Best For
Mid-to-large hotels and resorts prioritizing guest engagement, marketing, and data-driven revenue growth.
Pricing
Custom enterprise pricing starting around $5,000/month for mid-sized properties, based on modules and property count; contact for quote.
Conclusion
The reviewed hospitality operations software offers a range of top-tier solutions, with Cloudbeds leading as the standout choice, boasting an all-in-one platform that streamlines reservations, operations, and more. Mews follows closely, excelling in automation and modern integrations, while Oracle OPERA Cloud distinguishes itself with enterprise-grade capabilities for complex hotel and resort operations. Each tool meets unique needs, ensuring a solid fit for diverse hospitality setups.
Don’t miss the opportunity to elevate your operations—Cloudbeds’ comprehensive platform is ready to simplify your workflow and enhance guest experiences. Give it a try today to see why it leads the pack.
Tools Reviewed
All tools were independently evaluated for this comparison