Quick Overview
- 1#1: Oracle OPERA - Enterprise-grade property management system for managing hotel operations, reservations, and revenue across global chains.
- 2#2: Cloudbeds - All-in-one cloud platform for property management, channel distribution, and guest bookings in hotels and rentals.
- 3#3: Mews - Modern cloud-based PMS with automation, payments, and integrations for independent hotels and serviced apartments.
- 4#4: Toast - Comprehensive POS system for restaurants with order management, payments, and loyalty programs.
- 5#5: Lightspeed Restaurant - Cloud POS and restaurant management software for streamlining operations and inventory.
- 6#6: RoomRaccoon - Integrated hotel management suite including PMS, channel manager, and booking engine for small properties.
- 7#7: Hotelogix - Cloud PMS designed for independent hotels with front desk, housekeeping, and revenue tools.
- 8#8: Guesty - Property management platform for short-term rentals with automation for bookings and guest communication.
- 9#9: SevenRooms - Guest experience platform for reservations, CRM, and marketing in restaurants and venues.
- 10#10: OpenTable - Leading reservation and table management system connecting diners with restaurants worldwide.
Tools were chosen based on feature depth, reliability, user experience, and value, ensuring they balance functionality with accessibility to serve hotels, restaurants, and rentals effectively.
Comparison Table
The hospitality industry depends on robust software to streamline operations, and this comparison table breaks down top tools including Oracle OPERA, Cloudbeds, Mews, Toast, Lightspeed Restaurant, and more. Readers will gain insights into key features, intended use cases, and unique advantages of each platform, helping them identify the right fit for their business’s specific needs, whether enhancing guest experiences or optimizing daily workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Oracle OPERA Enterprise-grade property management system for managing hotel operations, reservations, and revenue across global chains. | enterprise | 9.6/10 | 9.8/10 | 8.4/10 | 8.9/10 |
| 2 | Cloudbeds All-in-one cloud platform for property management, channel distribution, and guest bookings in hotels and rentals. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | Mews Modern cloud-based PMS with automation, payments, and integrations for independent hotels and serviced apartments. | specialized | 9.2/10 | 9.5/10 | 9.1/10 | 8.7/10 |
| 4 | Toast Comprehensive POS system for restaurants with order management, payments, and loyalty programs. | enterprise | 9.1/10 | 9.5/10 | 8.2/10 | 8.4/10 |
| 5 | Lightspeed Restaurant Cloud POS and restaurant management software for streamlining operations and inventory. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.9/10 |
| 6 | RoomRaccoon Integrated hotel management suite including PMS, channel manager, and booking engine for small properties. | specialized | 8.6/10 | 8.8/10 | 9.2/10 | 9.0/10 |
| 7 | Hotelogix Cloud PMS designed for independent hotels with front desk, housekeeping, and revenue tools. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 8.4/10 |
| 8 | Guesty Property management platform for short-term rentals with automation for bookings and guest communication. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.3/10 |
| 9 | SevenRooms Guest experience platform for reservations, CRM, and marketing in restaurants and venues. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 7.8/10 |
| 10 | OpenTable Leading reservation and table management system connecting diners with restaurants worldwide. | enterprise | 8.2/10 | 9.0/10 | 8.5/10 | 7.0/10 |
Enterprise-grade property management system for managing hotel operations, reservations, and revenue across global chains.
All-in-one cloud platform for property management, channel distribution, and guest bookings in hotels and rentals.
Modern cloud-based PMS with automation, payments, and integrations for independent hotels and serviced apartments.
Comprehensive POS system for restaurants with order management, payments, and loyalty programs.
Cloud POS and restaurant management software for streamlining operations and inventory.
Integrated hotel management suite including PMS, channel manager, and booking engine for small properties.
Cloud PMS designed for independent hotels with front desk, housekeeping, and revenue tools.
Property management platform for short-term rentals with automation for bookings and guest communication.
Guest experience platform for reservations, CRM, and marketing in restaurants and venues.
Leading reservation and table management system connecting diners with restaurants worldwide.
Oracle OPERA
enterpriseEnterprise-grade property management system for managing hotel operations, reservations, and revenue across global chains.
Native cloud multi-property management with AI-powered revenue optimization and real-time global visibility
Oracle OPERA is a premier cloud-based Property Management System (PMS) tailored for the hospitality industry, powering operations for hotels, resorts, and multi-property chains worldwide. It handles everything from reservations, check-ins, and housekeeping to billing, revenue management, and guest experience personalization through real-time data and AI-driven insights. As part of the Oracle Hospitality suite, OPERA offers seamless integrations with POS, CRM, and third-party systems, enabling scalable, efficient management at enterprise levels.
Pros
- Comprehensive feature set including advanced revenue management and multi-property support
- Robust integrations with Oracle ecosystem and 1,000+ third-party apps
- Scalable cloud architecture for global operations with high reliability
Cons
- Steep learning curve for new users due to depth of functionality
- High implementation and licensing costs
- Customization requires technical expertise or Oracle support
Best For
Large hotel chains, resorts, and enterprise hospitality groups needing scalable, integrated PMS with advanced analytics.
Pricing
Custom enterprise pricing, typically subscription-based at $50-150 per room key/month plus implementation fees; quotes required.
Cloudbeds
specializedAll-in-one cloud platform for property management, channel distribution, and guest bookings in hotels and rentals.
Its unified Marketplace with 300+ pre-integrated apps, eliminating the need for multiple vendors
Cloudbeds is a cloud-based all-in-one hospitality management platform tailored for hotels, hostels, vacation rentals, and B&Bs. It integrates a robust property management system (PMS), channel manager, booking engine, revenue management tools, and payment processing to streamline daily operations. The software enables direct bookings, automates distribution across 300+ channels, and provides actionable insights to optimize revenue and occupancy.
Pros
- Comprehensive integrations with 300+ OTAs and GDSs
- Intuitive mobile app for on-the-go management
- 24/7 global customer support with high satisfaction rates
Cons
- Pricing can escalate for larger properties
- Steep learning curve for advanced revenue tools
- Limited built-in reporting customization
Best For
Mid-sized independent hotels, hostels, and vacation rental managers needing a scalable, unified platform for operations and distribution.
Pricing
Starts at $2.99 per booked room night (with monthly minimums) or subscription tiers from $100-$500+/month based on property size and features.
Mews
specializedModern cloud-based PMS with automation, payments, and integrations for independent hotels and serviced apartments.
Open API platform with 1,000+ pre-built integrations, enabling effortless connectivity to any hospitality tool without custom development.
Mews is a cloud-native property management system (PMS) tailored for hotels, serviced apartments, hostels, and vacation rentals in the hospitality industry. It centralizes operations like reservations, check-ins, housekeeping, billing, and guest communications through a modern, mobile-first interface. With robust automation and over 1,000 integrations, Mews enables seamless scalability and enhanced guest experiences across properties of varying sizes.
Pros
- Extensive ecosystem of 1,000+ integrations for channels, payments, and tools
- Advanced automation for guest journeys, check-ins, and revenue management
- Intuitive, mobile-responsive interface with strong scalability for growth
Cons
- Pricing can be steep for very small properties or independents
- Some advanced features require additional modules or setup
- Customer support response times vary during peak seasons
Best For
Mid-sized hotels, serviced apartments, and chains looking for a scalable, integration-rich PMS to automate operations and boost guest satisfaction.
Pricing
Modular, quote-based pricing starting at around €4-6 per room/month for core plans, scaling with property size and add-ons like payments or revenue tools.
Toast
enterpriseComprehensive POS system for restaurants with order management, payments, and loyalty programs.
Integrated payments and payroll processing that eliminates third-party fees and simplifies back-office operations
Toast is a cloud-based point-of-sale (POS) system designed specifically for restaurants and hospitality businesses, offering end-to-end management from order entry and payments to inventory and staff scheduling. It includes tools for online ordering, loyalty programs, kitchen display systems, and advanced reporting analytics to optimize operations. With seamless integrations for delivery services like DoorDash and Uber Eats, Toast helps venues streamline service and boost revenue in fast-paced environments.
Pros
- All-in-one platform covering POS, payments, payroll, and marketing
- Strong integrations with delivery apps and restaurant-specific tools
- Robust reporting and analytics for data-driven decisions
Cons
- Higher upfront hardware costs and subscription fees
- Steeper learning curve for non-tech-savvy users
- Customer support can be inconsistent during peak times
Best For
Mid-to-large restaurants and hospitality venues needing a scalable, feature-rich POS with online ordering and analytics.
Pricing
Starts at $69/month per location for POS essentials, plus hardware ($799+), payment processing (2.49% + $0.15/transaction), and add-ons like online ordering ($50+/month).
Lightspeed Restaurant
enterpriseCloud POS and restaurant management software for streamlining operations and inventory.
Advanced recipe costing and inventory forecasting that automatically adjusts for waste, variances, and supplier pricing changes
Lightspeed Restaurant is a cloud-based POS system tailored for restaurants and hospitality venues, offering tools for order processing, table management, inventory control, and staff scheduling. It supports full-service, quick-service, and multi-location operations with features like kitchen display systems, online ordering integrations, and advanced reporting. The platform emphasizes scalability and omnichannel capabilities, connecting in-store sales with delivery and e-commerce.
Pros
- Robust inventory management with recipe costing and real-time tracking
- Seamless integrations with delivery apps like DoorDash and Uber Eats
- Comprehensive analytics and customizable reporting dashboards
Cons
- Higher pricing tiers can strain smaller budgets
- Steep learning curve for advanced customization
- Customer support response times vary by plan level
Best For
Mid-sized to enterprise-level restaurants needing scalable POS with strong back-office tools and multi-location support.
Pricing
Starts at $69/month per location (Starter plan, billed annually), scaling to $249+/month for Elite; hardware and payment processing extra.
RoomRaccoon
specializedIntegrated hotel management suite including PMS, channel manager, and booking engine for small properties.
Integrated dynamic revenue management with automated pricing rules that adjust rates in real-time based on demand and competitor data
RoomRaccoon is an all-in-one Property Management System (PMS) tailored for independent hotels, hostels, and vacation rentals in the hospitality industry. It integrates core functions like channel management, booking engine, revenue optimization, housekeeping, and payment processing into a single cloud-based platform. This solution enables small to medium-sized properties to automate operations, reduce overbookings, and boost revenue without needing multiple tools.
Pros
- Comprehensive all-in-one platform eliminates need for multiple vendors
- Intuitive interface with quick setup and mobile accessibility
- Strong channel manager syncs with major OTAs like Booking.com and AI rbnb
Cons
- Limited advanced reporting and analytics for larger properties
- Revenue management tools may lack depth compared to enterprise solutions
- Customer support response times can vary during peak seasons
Best For
Ideal for small to medium independent hotels, B&Bs, and vacation rentals seeking an affordable, user-friendly all-in-one PMS.
Pricing
Starts at around €109/month for up to 10 rooms, scaling with property size; custom quotes for larger properties, no long-term contracts.
Hotelogix
specializedCloud PMS designed for independent hotels with front desk, housekeeping, and revenue tools.
Built-in global channel manager that synchronizes rates and inventory across 200+ OTAs in real-time
Hotelogix is a cloud-based Property Management System (PMS) tailored for hotels, resorts, and multi-property chains in the hospitality industry. It handles core operations like reservations, front desk management, housekeeping, billing, and revenue optimization through real-time dashboards and reporting. The platform integrates seamlessly with over 200 OTAs and payment gateways, enabling efficient distribution and inventory management without on-premise hardware.
Pros
- Comprehensive multi-property support for chains
- Strong channel manager with 200+ OTA integrations
- Mobile apps for staff enabling on-the-go operations
Cons
- Customization options are somewhat limited
- Customer support response times can vary
- Advanced reporting requires higher-tier plans
Best For
Small to mid-sized hotels and property chains seeking scalable, cloud-based PMS without heavy upfront costs.
Pricing
Starts at around $45-60 per month per property for basic plans, scaling to enterprise quotes for multi-property needs.
Guesty
specializedProperty management platform for short-term rentals with automation for bookings and guest communication.
Unified Inbox with AI-powered automation for handling guest communications across all channels in one place
Guesty is a comprehensive property management system (PMS) tailored for short-term rental hosts, vacation rental managers, and hospitality businesses. It centralizes operations including automated guest messaging, booking synchronization across platforms like AI rbnb, Booking.com, and Vrbo, dynamic pricing, payments, and maintenance scheduling. The platform also provides robust analytics, reporting, and a marketplace for local services to scale operations efficiently.
Pros
- Seamless multi-channel manager prevents double bookings
- Advanced automation for messaging, pricing, and operations
- Strong analytics and reporting for data-driven decisions
Cons
- Steep learning curve for beginners
- Pricing can be expensive for single-property hosts
- Limited free tier or trial options
Best For
Mid-to-large property managers handling 10+ short-term rental listings who need an all-in-one automation platform.
Pricing
Custom quote-based pricing starting around $49/month per property for entry-level plans, scaling to enterprise tiers based on property count and features.
SevenRooms
specializedGuest experience platform for reservations, CRM, and marketing in restaurants and venues.
Lifetime Guest Profiles that track every interaction, preference, and spend across visits for hyper-personalized service
SevenRooms is a hospitality-focused CRM platform that streamlines reservations, guest management, and marketing for restaurants, hotels, nightlife venues, and events. It centralizes guest data into lifetime profiles, enabling personalized communications, VIP tracking, and revenue optimization through automated campaigns and analytics. The software integrates with POS systems, delivery apps, and other tools to enhance operational efficiency and guest experiences.
Pros
- Comprehensive guest CRM with lifetime profiles for deep personalization
- Seamless integrations with POS, delivery, and marketing tools
- Powerful analytics and marketing automation to drive revenue
Cons
- High pricing that may not suit smaller venues
- Steep learning curve for advanced features
- Limited flexibility in UI customization
Best For
Upscale restaurants, hotels, and high-volume venues prioritizing data-driven guest relationships and marketing.
Pricing
Custom quote-based pricing, typically starting at $500–$1,500/month depending on venue size, features, and reservations volume.
OpenTable
enterpriseLeading reservation and table management system connecting diners with restaurants worldwide.
The extensive OpenTable diner network, connecting restaurants to millions of active users for unmatched discoverability.
OpenTable is a comprehensive reservation and table management platform designed for restaurants in the hospitality industry. It enables diners to book tables online while providing restaurants with real-time tools for seating optimization, guest data management, and operational insights. The platform's vast network drives direct bookings and enhances visibility, helping establishments fill tables efficiently.
Pros
- Massive diner network that attracts high-volume reservations
- Advanced table management and guest analytics for better operations
- Intuitive mobile app and seamless integrations with POS systems
Cons
- High per-cover fees that can add up for busy restaurants
- Limited customization options in lower-tier plans
- Dependency on the platform's marketplace for traffic
Best For
Mid-sized to large restaurants prioritizing visibility, direct bookings, and data-driven table optimization.
Pricing
Tiered plans starting at $199/month (Core) plus ~$1 per seated cover; Pro at $449/month and Enterprise custom pricing.
Conclusion
The reviewed hospitality software provides versatile options for different operational needs, from global chains to independent businesses. Leading the pack is Oracle OPERA, celebrated for its enterprise-grade tools that streamline hotel operations and revenue management across scales. Cloudbeds and Mews, as strong alternatives, offer all-in-one cloud management and modern automation, respectively, ensuring flexibility for varying requirements. Together, these tools showcase how technology enhances efficiency in the hospitality sector.
Dive into Oracle OPERA to experience industry-leading management—its robust capabilities are a key step toward optimizing your operations and delivering exceptional guest experiences.
Tools Reviewed
All tools were independently evaluated for this comparison