Quick Overview
- 1#1: Harri - All-in-one talent management platform for hospitality, covering recruiting, onboarding, scheduling, performance reviews, and compliance.
- 2#2: 7shifts - Comprehensive restaurant workforce management tool for scheduling, labor forecasting, payroll integration, and team communication.
- 3#3: Fourth - Enterprise-grade workforce optimization software for hospitality with advanced scheduling, time tracking, payroll, and analytics.
- 4#4: WorkJam - Digital frontline operations platform for hospitality workers, enabling scheduling, training, task management, and engagement.
- 5#5: UKG Pro - Scalable HCM suite with hospitality-specific workforce management, including timekeeping, scheduling, and HR compliance tools.
- 6#6: Deputy - Flexible employee scheduling and time attendance software optimized for shift-based hospitality operations.
- 7#7: Homebase - Affordable scheduling, time tracking, and hiring tool designed for small to mid-sized hospitality businesses.
- 8#8: When I Work - Mobile-first scheduling and shift management app tailored for hourly hospitality teams with messaging and availability tracking.
- 9#9: Connecteam - All-in-one employee management app for hospitality frontline staff, featuring scheduling, communication, and training modules.
- 10#10: Boom - Smart scheduling and hiring platform for hospitality venues, focusing on shift filling, applicant tracking, and labor cost control.
Selected for their hospitality-specific feature sets, user-friendly interfaces, consistent performance, and overall value, these tools are ranked to meet the diverse needs of businesses, from small venues to enterprises.
Comparison Table
In the dynamic hospitality sector, effective HR management streamlines operations and boosts employee engagement. This comparison table explores key hospitality HR tools—including Harri, 7shifts, Fourth, WorkJam, UKG Pro, and more—equipping readers to find the best fit for their business, whether focusing on scheduling, compliance, or communication.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Harri All-in-one talent management platform for hospitality, covering recruiting, onboarding, scheduling, performance reviews, and compliance. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | 7shifts Comprehensive restaurant workforce management tool for scheduling, labor forecasting, payroll integration, and team communication. | specialized | 9.1/10 | 9.3/10 | 9.0/10 | 8.7/10 |
| 3 | Fourth Enterprise-grade workforce optimization software for hospitality with advanced scheduling, time tracking, payroll, and analytics. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 4 | WorkJam Digital frontline operations platform for hospitality workers, enabling scheduling, training, task management, and engagement. | specialized | 8.2/10 | 8.6/10 | 8.1/10 | 7.7/10 |
| 5 | UKG Pro Scalable HCM suite with hospitality-specific workforce management, including timekeeping, scheduling, and HR compliance tools. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 6 | Deputy Flexible employee scheduling and time attendance software optimized for shift-based hospitality operations. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 8.0/10 |
| 7 | Homebase Affordable scheduling, time tracking, and hiring tool designed for small to mid-sized hospitality businesses. | specialized | 8.1/10 | 7.9/10 | 9.2/10 | 9.5/10 |
| 8 | When I Work Mobile-first scheduling and shift management app tailored for hourly hospitality teams with messaging and availability tracking. | specialized | 8.1/10 | 8.5/10 | 9.2/10 | 7.8/10 |
| 9 | Connecteam All-in-one employee management app for hospitality frontline staff, featuring scheduling, communication, and training modules. | specialized | 8.3/10 | 8.4/10 | 8.8/10 | 9.1/10 |
| 10 | Boom Smart scheduling and hiring platform for hospitality venues, focusing on shift filling, applicant tracking, and labor cost control. | specialized | 7.4/10 | 7.2/10 | 8.4/10 | 7.0/10 |
All-in-one talent management platform for hospitality, covering recruiting, onboarding, scheduling, performance reviews, and compliance.
Comprehensive restaurant workforce management tool for scheduling, labor forecasting, payroll integration, and team communication.
Enterprise-grade workforce optimization software for hospitality with advanced scheduling, time tracking, payroll, and analytics.
Digital frontline operations platform for hospitality workers, enabling scheduling, training, task management, and engagement.
Scalable HCM suite with hospitality-specific workforce management, including timekeeping, scheduling, and HR compliance tools.
Flexible employee scheduling and time attendance software optimized for shift-based hospitality operations.
Affordable scheduling, time tracking, and hiring tool designed for small to mid-sized hospitality businesses.
Mobile-first scheduling and shift management app tailored for hourly hospitality teams with messaging and availability tracking.
All-in-one employee management app for hospitality frontline staff, featuring scheduling, communication, and training modules.
Smart scheduling and hiring platform for hospitality venues, focusing on shift filling, applicant tracking, and labor cost control.
Harri
specializedAll-in-one talent management platform for hospitality, covering recruiting, onboarding, scheduling, performance reviews, and compliance.
AI-powered Smart Scheduler that forecasts demand, auto-fills shifts, and optimizes labor costs using historical sales data and real-time variables
Harri is an all-in-one workforce management platform tailored for the hospitality industry, enabling businesses to handle recruitment, onboarding, scheduling, time & attendance, payroll integration, and compliance from a single dashboard. It supports hotels, restaurants, and bars by streamlining the management of hourly and shift-based employees with mobile-first tools. The platform uses AI-driven insights to optimize staffing and reduce administrative burdens, fostering better employee engagement and retention.
Pros
- Comprehensive hospitality-specific features like shift bidding, demand forecasting, and compliance tools for tipped wages
- Mobile app empowers employees for self-service scheduling, time tracking, and communications
- End-to-end employee lifecycle management reduces turnover with engagement and performance tools
Cons
- Pricing can be steep for very small operations without scaling discounts
- Advanced AI features require data setup for full potential
- Integrations are strong in hospitality ecosystem but limited for non-industry tools
Best For
Mid-to-large hospitality chains like hotels, restaurants, and bars needing integrated HR, scheduling, and compliance for high-volume hourly staff.
Pricing
Custom pricing based on locations, employees, and modules; typically starts at $50-100 per location/month plus per-employee fees—contact sales for demo and quote.
7shifts
specializedComprehensive restaurant workforce management tool for scheduling, labor forecasting, payroll integration, and team communication.
AI-driven Prime forecasting that predicts optimal staffing based on historical sales and trends
7shifts is a workforce management platform tailored for restaurants and hospitality businesses, focusing on employee scheduling, time tracking, and labor cost optimization. It enables managers to create optimized schedules, forecast labor needs using sales data, and track attendance via mobile clock-in. The software also supports team communication, tip pooling, and integrations with POS and payroll systems like QuickBooks and Toast.
Pros
- Powerful scheduling tools with auto-fill and shift trading features
- AI-powered labor forecasting integrated with POS sales data
- Mobile-first design with strong employee self-service capabilities
Cons
- Advanced features like Prime forecasting require higher-tier plans
- Reporting customization can feel limited for complex multi-location needs
- Customer support response times vary, especially for smaller accounts
Best For
Restaurant chains and hospitality managers prioritizing scheduling efficiency and labor cost control over full-spectrum HR recruiting.
Pricing
Starts at $29.99/location/month (Essentials, up to 20 employees), $43.99 for Pro, and custom Enterprise; billed annually.
Fourth
enterpriseEnterprise-grade workforce optimization software for hospitality with advanced scheduling, time tracking, payroll, and analytics.
AI-driven labor forecasting that uses historical sales data and real-time POS inputs to auto-generate optimal schedules
Fourth is a specialized workforce management platform tailored for the hospitality industry, offering tools for employee scheduling, time and attendance tracking, payroll processing, and labor forecasting. It integrates with POS systems to provide real-time demand insights, helping managers optimize staffing levels in restaurants, hotels, and bars. The software emphasizes compliance with hospitality regulations and includes mobile apps for employees to view schedules and clock in/out seamlessly.
Pros
- Hospitality-specific features like demand forecasting and POS integrations reduce labor costs by up to 5-10%
- Robust compliance tools for wage laws and tip reporting
- Comprehensive analytics dashboard for real-time operational insights
Cons
- Steep learning curve for initial setup and customization
- Pricing lacks transparency and can be expensive for smaller operations
- Limited flexibility for non-hospitality industries
Best For
Mid-to-large hospitality chains with multiple locations seeking advanced labor optimization and regulatory compliance.
Pricing
Custom quote-based pricing, typically starting at $5,000+ per month for enterprise plans depending on locations and users.
WorkJam
specializedDigital frontline operations platform for hospitality workers, enabling scheduling, training, task management, and engagement.
Unified Digital Workplace Inbox that consolidates schedules, tasks, messages, and training into a single mobile feed
WorkJam is a mobile-first digital workplace platform tailored for frontline workers in hospitality, offering tools for shift scheduling, time and attendance tracking, task management, and employee communication. It enables self-service for hourly staff in hotels, restaurants, and resorts, streamlining onboarding, training, and compliance. The platform integrates with existing HR systems to boost engagement and reduce turnover among deskless teams.
Pros
- Mobile-first interface ideal for deskless hospitality workers
- Comprehensive scheduling and communication tools reduce administrative burden
- Strong focus on employee engagement and training compliance
Cons
- Pricing scales steeply for smaller hospitality operations
- Advanced analytics and reporting lack depth compared to enterprise HR suites
- Initial setup and customization can require significant IT involvement
Best For
Mid-sized to large hospitality chains managing high volumes of hourly frontline staff who need seamless mobile scheduling and communication.
Pricing
Custom enterprise pricing, typically $6-12 per active user/month with minimums; volume discounts for large deployments.
UKG Pro
enterpriseScalable HCM suite with hospitality-specific workforce management, including timekeeping, scheduling, and HR compliance tools.
AI-driven workforce optimization for predictive scheduling and real-time labor adjustments based on demand forecasts
UKG Pro is a robust enterprise-grade HCM platform that integrates HR, payroll, talent acquisition, and advanced workforce management tailored for industries like hospitality with high-volume, shift-based workforces. It offers tools for demand forecasting, automated scheduling, time tracking, and compliance with labor laws such as tipped wage regulations and overtime rules. The solution supports mobile employee self-service for clock-ins, shift swaps, and availability updates, alongside analytics for optimizing labor costs in variable-demand environments.
Pros
- Powerful workforce scheduling and forecasting for fluctuating hospitality demands
- Seamless integration of payroll, timekeeping, and HR in one platform
- Strong compliance tools and analytics for labor cost control
Cons
- Steep learning curve and complex implementation for non-enterprise users
- High pricing that may not suit smaller hospitality operations
- Customization requires significant IT involvement
Best For
Mid-to-large hospitality chains with complex, multi-location staffing needs requiring integrated HCM and workforce management.
Pricing
Quote-based pricing; typically $100-$200+ per employee/year depending on modules, with implementation fees adding substantial upfront costs.
Deputy
specializedFlexible employee scheduling and time attendance software optimized for shift-based hospitality operations.
Intelligent Auto-Scheduler that uses demand forecasting and employee preferences to generate optimized rosters automatically
Deputy is a cloud-based workforce management platform specializing in employee scheduling, time tracking, and communication, ideal for hospitality businesses like restaurants and hotels. It enables managers to create optimized rosters, monitor attendance in real-time, and ensure compliance with labor laws through automated alerts. The mobile-first app allows staff to view shifts, clock in/out, request swaps, and communicate seamlessly, reducing administrative burdens in shift-based environments.
Pros
- Intuitive drag-and-drop scheduling with auto-fill capabilities
- Robust mobile app for employee self-service and real-time updates
- Strong labor compliance tools including overtime forecasting
Cons
- Limited native HR modules like performance reviews or recruiting
- Advanced features and integrations often require higher-tier plans
- Reporting can feel basic for complex multi-location enterprises
Best For
Hospitality managers in restaurants, hotels, or event venues handling hourly shift workers who need efficient scheduling and time tracking without deep HR automation.
Pricing
Starts at free for single locations (up to 10 users); Essentials at $3.50/user/month, Plus at $5.25/user/month, Enterprise custom pricing.
Homebase
specializedAffordable scheduling, time tracking, and hiring tool designed for small to mid-sized hospitality businesses.
Geofenced time clock that prevents buddy punching and ensures employees clock in from the worksite
Homebase is a workforce management platform tailored for hourly workers in hospitality, offering tools for employee scheduling, time tracking, shift communication, and basic HR functions like onboarding and performance management. It integrates with popular payroll providers and includes features like geofenced time clocks to ensure accurate attendance. Primarily designed for small to mid-sized restaurants, cafes, and hotels, it focuses on simplifying shift-based operations to reduce labor costs and no-shows.
Pros
- Generous free plan for single-location businesses
- Intuitive mobile app for employees and managers
- Robust scheduling with auto-fill and shift trade capabilities
Cons
- Lacks advanced HR analytics and compliance tools
- Premium features like payroll integration require paid upgrades
- Scalability issues for multi-location enterprises
Best For
Small to medium-sized hospitality businesses such as restaurants and cafes needing affordable, easy-to-use scheduling and time tracking with basic HR support.
Pricing
Essentials (free for 1 location); Premium ($24.95/location/month); Elite ($49.95/location/month); billed annually.
When I Work
specializedMobile-first scheduling and shift management app tailored for hourly hospitality teams with messaging and availability tracking.
OpenShift™ board allowing employees to claim and trade shifts in real-time without manager approval
When I Work is a mobile-first employee scheduling and time-tracking platform tailored for shift-based industries like hospitality, enabling managers to build schedules, approve shift trades, and monitor attendance. It facilitates communication through in-app messaging and notifications to reduce no-shows and overtime issues common in restaurants and hotels. While strong in workforce management, it offers limited full-suite HR tools like payroll or performance reviews.
Pros
- Intuitive drag-and-drop scheduling with auto-fill capabilities
- Robust mobile app for employees to claim shifts and clock in/out
- Effective notifications and messaging to minimize scheduling conflicts
Cons
- Lacks deep HR functionalities like recruiting or benefits management
- Pricing scales with active users, which can add up for large teams
- Limited customization for complex labor compliance reporting
Best For
Small to mid-sized hospitality businesses like restaurants and hotels focused on efficient shift scheduling and hourly workforce communication.
Pricing
Free for basic use (up to 75 schedules/month); Pro at $2/active user/month; Premium at $3.50/active user/month with advanced features.
Connecteam
specializedAll-in-one employee management app for hospitality frontline staff, featuring scheduling, communication, and training modules.
GPS-enabled time clock with geofencing and photo verification to combat time theft in multi-location hospitality settings
Connecteam is a mobile-first employee management platform tailored for frontline and deskless workers, providing tools for scheduling, time tracking, communication, training, and task management. In hospitality HR, it supports high-turnover environments with features like GPS time clocks, shift scheduling, onboarding checklists, and compliance training. It streamlines operations for hotels, restaurants, and event venues by boosting employee engagement and reducing administrative burdens.
Pros
- Intuitive mobile app accessible for non-desk hospitality staff
- Strong scheduling, time tracking, and geofencing for shift workers
- Affordable pricing with a generous free tier for small teams
Cons
- Limited advanced HR analytics and reporting depth
- Payroll integrations are basic compared to specialized tools
- Admin customization can feel restrictive for enterprise-scale needs
Best For
Small to mid-sized hospitality businesses managing hourly frontline workers who need an affordable, all-in-one mobile solution for scheduling and training.
Pricing
Free for up to 10 users; paid plans start at $29/month (billed annually) for Basic (30 users), $69/month for Operations (100 users), and $119/month for Expert (500 users), with custom Enterprise options.
Boom
specializedSmart scheduling and hiring platform for hospitality venues, focusing on shift filling, applicant tracking, and labor cost control.
Real-time newsfeed and chat system that replaces outdated bulletin boards and emails for instant, app-based updates to deskless teams
Boom (getboom.com) is a mobile-first employee communication and engagement platform tailored for frontline workers in hospitality, retail, and service industries. It offers tools for scheduling shifts, shift trading, announcements via a newsfeed, surveys for feedback, and recognition features to boost retention. While strong in operational communication and basic workforce management, it functions more as a supplemental tool rather than a comprehensive HR suite with payroll or compliance depth.
Pros
- Mobile-first design perfect for deskless hourly workers
- Effective for real-time communication and engagement
- Streamlines shift scheduling and availability management
Cons
- Limited full HR functionalities like payroll or benefits administration
- Reporting and analytics are basic compared to dedicated HRIS
- Scalability may require custom integrations for larger enterprises
Best For
Mid-sized hospitality operators focused on improving frontline employee communication, scheduling, and retention without needing a full HR overhaul.
Pricing
Starts at $2 per active user per month, with tiered plans and custom enterprise pricing based on features and scale.
Conclusion
The reviewed tools represent a range of options, each excelling in specific hospitality needs, but Harri stands out as the top choice, offering an all-in-one platform that covers recruiting, onboarding, and compliance seamlessly. 7shifts impresses with its restaurant-focused workforce management, while Fourth shines as an enterprise-grade solution for optimization, making them strong alternatives for different operational scales.
Ready to elevate your hospitality HR? Harri’s comprehensive features make it the ideal starting point—explore its tools to streamline your team’s success.
Tools Reviewed
All tools were independently evaluated for this comparison