Quick Overview
- 1#1: Fullbay - Cloud-based shop management software designed for heavy-duty truck and fleet repair shops, featuring digital inspections, parts ordering, invoicing, and technician productivity tracking.
- 2#2: NAPA TRACS - Comprehensive shop management system for heavy-duty and automotive repair shops with workflow automation, inventory control, and detailed reporting.
- 3#3: AutoFluent - Integrated dealer management system for heavy truck, RV, and specialty repair shops handling service scheduling, parts inventory, and customer management.
- 4#4: Mitchell 1 - Shop management software paired with extensive repair information and diagnostics for trucks and heavy equipment maintenance.
- 5#5: ARI - Fleet maintenance and shop management solution for heavy equipment operations, including work order tracking and parts procurement.
- 6#6: Shop Boss - Versatile shop management platform supporting heavy equipment, fleet, and specialty repairs with scheduling, payments, and mobile inspections.
- 7#7: GaragePlug - Workshop management software for heavy vehicle service centers featuring job cards, inventory management, and customer relationship tools.
- 8#8: ALLDATA Manage - Online shop management system integrated with OEM repair data for efficient heavy-duty vehicle service workflows.
- 9#9: Fleetio - Fleet maintenance software with shop management capabilities for scheduling repairs, tracking parts, and managing vendor invoices.
- 10#10: Shopmonkey - Digital shop management platform for repair workflows, adaptable to heavy equipment shops with real-time updates and customer portals.
We ranked these tools based on core features (including work order management, parts integration, and mobile accessibility), usability, performance, and value, prioritizing platforms that adapt to the unique demands of heavy equipment and fleet repair environments.
Comparison Table
Effective management of heavy equipment shops depends on reliable software, and this comparison table examines tools such as Fullbay, NAPA TRACS, AutoFluent, Mitchell 1, ARI, and more. Readers will gain insights into each solution’s unique features, operational suitability, and strengths to identify the best fit for their shop’s needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Fullbay Cloud-based shop management software designed for heavy-duty truck and fleet repair shops, featuring digital inspections, parts ordering, invoicing, and technician productivity tracking. | enterprise | 9.7/10 | 9.8/10 | 9.3/10 | 9.4/10 |
| 2 | NAPA TRACS Comprehensive shop management system for heavy-duty and automotive repair shops with workflow automation, inventory control, and detailed reporting. | enterprise | 8.4/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 3 | AutoFluent Integrated dealer management system for heavy truck, RV, and specialty repair shops handling service scheduling, parts inventory, and customer management. | enterprise | 8.4/10 | 8.2/10 | 8.8/10 | 7.9/10 |
| 4 | Mitchell 1 Shop management software paired with extensive repair information and diagnostics for trucks and heavy equipment maintenance. | enterprise | 7.8/10 | 8.5/10 | 7.5/10 | 7.2/10 |
| 5 | ARI Fleet maintenance and shop management solution for heavy equipment operations, including work order tracking and parts procurement. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 6 | Shop Boss Versatile shop management platform supporting heavy equipment, fleet, and specialty repairs with scheduling, payments, and mobile inspections. | enterprise | 6.8/10 | 6.2/10 | 8.1/10 | 6.7/10 |
| 7 | GaragePlug Workshop management software for heavy vehicle service centers featuring job cards, inventory management, and customer relationship tools. | specialized | 7.2/10 | 7.5/10 | 8.0/10 | 7.0/10 |
| 8 | ALLDATA Manage Online shop management system integrated with OEM repair data for efficient heavy-duty vehicle service workflows. | enterprise | 6.8/10 | 6.5/10 | 8.2/10 | 6.7/10 |
| 9 | Fleetio Fleet maintenance software with shop management capabilities for scheduling repairs, tracking parts, and managing vendor invoices. | enterprise | 7.7/10 | 8.0/10 | 8.7/10 | 7.0/10 |
| 10 | Shopmonkey Digital shop management platform for repair workflows, adaptable to heavy equipment shops with real-time updates and customer portals. | specialized | 6.9/10 | 6.2/10 | 8.7/10 | 6.5/10 |
Cloud-based shop management software designed for heavy-duty truck and fleet repair shops, featuring digital inspections, parts ordering, invoicing, and technician productivity tracking.
Comprehensive shop management system for heavy-duty and automotive repair shops with workflow automation, inventory control, and detailed reporting.
Integrated dealer management system for heavy truck, RV, and specialty repair shops handling service scheduling, parts inventory, and customer management.
Shop management software paired with extensive repair information and diagnostics for trucks and heavy equipment maintenance.
Fleet maintenance and shop management solution for heavy equipment operations, including work order tracking and parts procurement.
Versatile shop management platform supporting heavy equipment, fleet, and specialty repairs with scheduling, payments, and mobile inspections.
Workshop management software for heavy vehicle service centers featuring job cards, inventory management, and customer relationship tools.
Online shop management system integrated with OEM repair data for efficient heavy-duty vehicle service workflows.
Fleet maintenance software with shop management capabilities for scheduling repairs, tracking parts, and managing vendor invoices.
Digital shop management platform for repair workflows, adaptable to heavy equipment shops with real-time updates and customer portals.
Fullbay
enterpriseCloud-based shop management software designed for heavy-duty truck and fleet repair shops, featuring digital inspections, parts ordering, invoicing, and technician productivity tracking.
Parts Matrix for automated, VIN-specific parts pricing, inventory lookup, and matrix-based invoicing unique to heavy equipment repairs
Fullbay is a cloud-based shop management software designed specifically for heavy-duty truck, trailer, and equipment repair shops. It provides end-to-end workflow automation, including digital vehicle inspections, parts inventory management, technician scheduling, invoicing, and customer portals for real-time updates. The platform excels in handling complex heavy equipment repairs with features like VIN-based parts lookup, warranty tracking, and QuickBooks integration, making it ideal for streamlining operations in high-volume diesel shops.
Pros
- Highly specialized for heavy-duty truck and equipment shops with tailored features like Parts Matrix and digital DVIRs
- Intuitive mobile app for technicians enabling on-the-go inspections and updates
- Seamless integrations with QuickBooks, parts suppliers, and telematics for efficiency
Cons
- Higher pricing may deter very small shops
- Initial setup and training can take time for complex shops
- Some advanced reporting requires custom configuration
Best For
Mid-to-large heavy-duty repair shops and fleet maintenance operations needing robust, industry-specific management tools.
Pricing
Custom quote-based pricing starting around $250-$500 per month based on bays/users/features; no long-term contracts required.
NAPA TRACS
enterpriseComprehensive shop management system for heavy-duty and automotive repair shops with workflow automation, inventory control, and detailed reporting.
PartsMatrix for instant, accurate parts lookup and pricing directly within repair orders
NAPA TRACS is a comprehensive shop management software platform primarily designed for automotive repair shops but adaptable for heavy equipment management through customizable repair orders, scheduling, and inventory tools. It streamlines operations with digital inspections, estimating, parts procurement via NAPA's network, invoicing, and integrated accounting features. While not exclusively tailored for heavy-duty applications, it supports fleet tracking and service history for equipment like trucks and construction machinery.
Pros
- Seamless integration with NAPA's vast parts catalog for quick ordering
- Powerful digital inspection tools that enhance upsell opportunities
- Comprehensive reporting and CRM for efficient shop analytics
Cons
- Less specialized for heavy equipment-specific workflows like telematics or compliance tracking
- Higher cost structure may strain smaller shops
- Initial setup and customization require significant training
Best For
Mid-sized heavy equipment repair shops with mixed fleets that prioritize parts availability and automotive-style management.
Pricing
Custom quotes starting at around $150-$250 per user/month, with additional fees for advanced modules and hardware integration.
AutoFluent
enterpriseIntegrated dealer management system for heavy truck, RV, and specialty repair shops handling service scheduling, parts inventory, and customer management.
FrameAware digital measuring integration for precise repair estimates
AutoFluent is a cloud-based shop management software primarily designed for collision and repair shops, offering tools for estimating, scheduling, invoicing, parts ordering, and customer relationship management. For heavy equipment shops, it provides adaptable workflow automation, real-time reporting, and mobile accessibility to handle repair orders and technician dispatching. While not exclusively tailored for heavy machinery, its robust estimating and integration capabilities make it viable for larger operations managing complex repairs.
Pros
- Intuitive cloud-based interface with mobile app for on-the-go access
- Powerful estimating tools with parts matrix integration
- Comprehensive reporting and analytics for shop performance
Cons
- Limited native support for heavy equipment-specific catalogs or telematics
- Higher pricing tiers may not suit small shops
- Customization for unique heavy machinery workflows requires add-ons
Best For
Mid-to-large heavy equipment repair shops seeking scalable, digital-first management with strong estimating capabilities.
Pricing
Subscription-based starting at around $150 per user/month, with custom quotes for enterprise features; includes implementation fees.
Mitchell 1
enterpriseShop management software paired with extensive repair information and diagnostics for trucks and heavy equipment maintenance.
TruckSeries integration providing instant access to thousands of wiring diagrams and step-by-step repair procedures
Mitchell 1 provides shop management software through its Manager SE platform, integrated with TruckSeries for heavy-duty truck and equipment repair information, including estimating, scheduling, invoicing, parts matrix, and digital inspections. It offers OEM-level diagnostic data, wiring diagrams, and maintenance solutions tailored for fleet and truck shops handling Class 4-8 vehicles. While strong in repair documentation, its applicability to off-road heavy construction equipment is more limited compared to specialized alternatives.
Pros
- Comprehensive repair database with wiring diagrams and OEM procedures for heavy-duty trucks
- Integrated digital vehicle inspections and parts ordering streamline workflows
- Robust reporting and accounting tools for shop efficiency
Cons
- Limited coverage for non-truck heavy equipment like excavators or loaders
- Steep initial learning curve for full feature utilization
- Higher pricing may not suit smaller shops
Best For
Heavy-duty truck and fleet repair shops needing detailed diagnostic and repair information alongside management tools.
Pricing
Subscription-based starting at around $250/month per user, with add-ons for diagnostics and additional modules.
ARI
enterpriseFleet maintenance and shop management solution for heavy equipment operations, including work order tracking and parts procurement.
Advanced Unit Cost History tracking that provides granular lifecycle cost analysis per piece of equipment
ARI (ari-net.com) is a robust fleet maintenance management software tailored for heavy equipment shops and large fleets, offering tools for work order creation, preventive maintenance scheduling, parts inventory control, and technician dispatching. It excels in tracking equipment downtime, costs, and compliance, with mobile access for real-time updates from the shop floor. The platform provides detailed reporting and analytics to optimize shop efficiency and reduce operational costs.
Pros
- Comprehensive preventive maintenance scheduling and alerts
- Strong inventory and parts management with reorder automation
- Detailed cost tracking and ROI reporting for equipment fleets
Cons
- Dated user interface requiring training for new users
- Limited third-party integrations compared to modern competitors
- Pricing scales quickly for smaller shops, less ideal for startups
Best For
Mid-to-large heavy equipment shops managing extensive fleets that prioritize detailed maintenance tracking and cost control.
Pricing
Custom enterprise pricing based on fleet size; typically $40-80 per vehicle/month with annual contracts and implementation fees.
Shop Boss
enterpriseVersatile shop management platform supporting heavy equipment, fleet, and specialty repairs with scheduling, payments, and mobile inspections.
Advanced digital inspection tool allowing photo/video capture and customer portal sharing for transparent repair approvals
Shop Boss is a cloud-based shop management software primarily designed for automotive repair shops, providing tools for appointment scheduling, digital inspections, invoicing, inventory tracking, and customer management. For heavy equipment shops, it offers adaptable general features like work orders, parts management, and technician dispatching, but lacks specialized modules for machinery telematics, fleet maintenance tracking, or heavy-duty compliance reporting. Overall, it serves as a solid entry-level solution for smaller operations transitioning to digital workflows.
Pros
- User-friendly interface with mobile app support
- Digital inspection tools with photos and videos
- Integrated QuickBooks accounting and payment processing
Cons
- Not optimized for heavy equipment specifics like telematics or asset tracking
- Limited customization for complex workflows
- Reporting capabilities are basic for large-scale fleet operations
Best For
Small to mid-sized heavy equipment repair shops seeking an affordable, easy-to-adopt general management platform without advanced industry-specific needs.
Pricing
Tiered subscription starting at $199/month for basic (1-5 users), up to $499/month for enterprise plans; includes free setup and training.
GaragePlug
specializedWorkshop management software for heavy vehicle service centers featuring job cards, inventory management, and customer relationship tools.
Digital job cards with photo uploads and technician checklists for visual repair documentation
GaragePlug is a cloud-based shop management software primarily designed for automotive repair shops and fleets, offering tools adaptable for heavy equipment maintenance including digital job cards, inventory management, CRM, and invoicing. It streamlines workflows with appointment scheduling, technician tracking, real-time reporting, and mobile accessibility to handle repair orders and parts for heavy machinery. While not exclusively tailored for heavy equipment, it supports multi-location operations and integrates communication tools like WhatsApp for efficient shop management.
Pros
- Intuitive cloud-based interface with mobile app for on-the-go access
- Comprehensive inventory and job card management suitable for parts-heavy operations
- Real-time analytics and multi-location support for growing shops
Cons
- Limited specialized features for heavy equipment like telematics or asset tracking integrations
- Customization options are basic compared to industry-specific competitors
- Customer support can be slower for non-Indian users
Best For
Small to medium heavy equipment repair shops seeking an affordable, all-in-one digital solution for daily operations without advanced telematics needs.
Pricing
Custom subscription pricing starting around $50/user/month for basic plans, scaling with features and users; free trial available.
ALLDATA Manage
enterpriseOnline shop management system integrated with OEM repair data for efficient heavy-duty vehicle service workflows.
Deep integration with ALLDATA's OEM repair and diagnostic database for faster vehicle-specific workflows
ALLDATA Manage is a cloud-based shop management platform designed primarily for automotive repair shops, providing tools for scheduling appointments, managing work orders, invoicing, parts ordering, and customer relationship management. It integrates seamlessly with ALLDATA's extensive OEM repair information database, enabling quick access to diagnostics, wiring diagrams, and repair procedures. While effective for light- and medium-duty vehicles, its capabilities for heavy equipment shop management are limited due to incomplete coverage of off-road construction and agricultural machinery data.
Pros
- Intuitive cloud-based interface with mobile access
- Strong integration with automotive repair data and diagnostics
- Robust reporting and customer communication tools
Cons
- Limited database coverage for heavy/off-road equipment
- Primarily optimized for automotive rather than heavy-duty shops
- Pricing can be steep without full feature utilization
Best For
Heavy equipment shops handling mostly on-road trucks and light-duty machinery that need integrated repair info alongside basic management tools.
Pricing
Subscription-based, typically $150-$300 per user/month including repair data bundles; custom quotes required.
Fleetio
enterpriseFleet maintenance software with shop management capabilities for scheduling repairs, tracking parts, and managing vendor invoices.
Telematics integrations that auto-populate engine hours and mileage for precise maintenance triggers
Fleetio is a cloud-based fleet and equipment management platform that streamlines maintenance for heavy equipment through work orders, preventive scheduling, and service history tracking. It supports asset management for construction and industrial fleets, including parts inventory, fuel tracking, and digital inspections via a mobile app. While effective for operational maintenance, it is less focused on pure shop workflows like technician dispatching or customer invoicing.
Pros
- Intuitive mobile app for inspections and work orders
- Automated preventive maintenance based on usage data
- Strong integrations with telematics and parts vendors
Cons
- Pricing scales per asset, expensive for large inventories
- Limited native CRM or invoicing for shop customers
- Advanced reporting locked behind higher tiers
Best For
Heavy equipment fleet managers focused on maintenance tracking and scheduling rather than full repair shop operations.
Pricing
Starts at $5/active vehicle/month (Essentials, billed annually); Pro at $8/vehicle/month; Enterprise custom.
Shopmonkey
specializedDigital shop management platform for repair workflows, adaptable to heavy equipment shops with real-time updates and customer portals.
Digital inspection tool with photo/video capture and customer sharing for transparent repair approvals
Shopmonkey is a cloud-based shop management platform designed primarily for automotive repair shops, providing tools for scheduling appointments, creating digital inspections, managing inventory, invoicing, and customer communications. For heavy equipment shop management, it offers adaptable core features like job tracking and technician dispatching but lacks specialized capabilities such as serialization for large parts, telematics integrations, or compliance tracking for construction and industrial machinery. Its mobile-first interface supports on-the-go operations, making it suitable for smaller shops transitioning to digital workflows.
Pros
- Intuitive, modern interface with quick onboarding
- Strong mobile app for technicians and digital inspections
- Integrated payments and customer booking portal
Cons
- Lacks heavy equipment-specific features like parts serialization or heavy machinery compliance tools
- Limited scalability for large multi-bay heavy equipment operations
- Reporting and inventory management not optimized for complex parts catalogs
Best For
Small to mid-sized heavy equipment repair shops seeking a user-friendly, general-purpose management system without needing deep industry-specific customizations.
Pricing
Starts at $199/month (Essentials), $299/month (Pro), with custom Enterprise pricing for larger operations.
Conclusion
Evaluating the top tools in heavy equipment shop management, the top 3 emerged as standouts, each bringing distinct value. Fullbay leads with its cloud-based design, excelling in digital inspections, parts ordering, and technician productivity tracking, making it a versatile choice. NAPA TRACS follows with robust workflow automation and reporting, while AutoFluent impresses with integrated dealer management, catering to varied shop needs. These three deliver exceptional optimization for different operational priorities.
Take the first step toward smoother operations—explore Fullbay, the top-ranked solution, to unlock its tailored features and elevate your shop’s efficiency.
Tools Reviewed
All tools were independently evaluated for this comparison
