Quick Overview
- 1#1: Fullbay - Cloud-based shop management software tailored for heavy-duty truck and trailer repair shops with work orders, invoicing, parts inventory, and scheduling.
- 2#2: NAPA TRACS - Comprehensive shop management system for truck and automotive repairs featuring estimating, parts ordering, accounting, and digital inspections.
- 3#3: GarageKeeper FX - Integrated management solution for heavy-duty truck, mechanical, and collision repair shops including workflow automation and reporting.
- 4#4: ShopBoss - Enterprise-level platform for multi-location heavy-duty and auto repair shops with real-time dashboards and customer portals.
- 5#5: Business R.O.I. - Versatile shop management software supporting heavy equipment, truck mechanical services, and collision repairs with QuickBooks integration.
- 6#6: Tekmetric - Modern cloud platform for truck and auto shops offering digital vehicle inspections, automated workflows, and profitability tracking.
- 7#7: Shop-Ware - Digital-first shop management for commercial truck and auto repairs with mobile inspections and seamless parts integration.
- 8#8: Shopmonkey - All-in-one software for repair shops handling trucks and autos, featuring scheduling, invoicing, and CRM tools.
- 9#9: AutoLeap - Growth-focused management platform for truck and auto repair businesses with marketing automation and payment processing.
- 10#10: ALLDATA Manage Online - Web-based shop management integrated with OEM repair data for efficient heavy-duty truck shop operations and compliance.
Tools were ranked based on alignment with heavy duty truck shop needs, including features like parts management, workflow automation, and ease of use, balanced against reliability and overall value to ensure practical, scalable solutions.
Comparison Table
For heavy duty truck shop managers seeking the best software, this comparison table breaks down options including Fullbay, NAPA TRACS, GarageKeeper FX, ShopBoss, Business R.O.I., and more. It outlines key features, strengths, and suitability, helping readers identify the tool that aligns with their unique operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Fullbay Cloud-based shop management software tailored for heavy-duty truck and trailer repair shops with work orders, invoicing, parts inventory, and scheduling. | enterprise | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | NAPA TRACS Comprehensive shop management system for truck and automotive repairs featuring estimating, parts ordering, accounting, and digital inspections. | enterprise | 9.2/10 | 9.5/10 | 8.7/10 | 9.0/10 |
| 3 | GarageKeeper FX Integrated management solution for heavy-duty truck, mechanical, and collision repair shops including workflow automation and reporting. | enterprise | 8.5/10 | 9.0/10 | 7.5/10 | 8.2/10 |
| 4 | ShopBoss Enterprise-level platform for multi-location heavy-duty and auto repair shops with real-time dashboards and customer portals. | enterprise | 8.2/10 | 7.9/10 | 9.1/10 | 8.4/10 |
| 5 | Business R.O.I. Versatile shop management software supporting heavy equipment, truck mechanical services, and collision repairs with QuickBooks integration. | enterprise | 8.1/10 | 7.8/10 | 8.5/10 | 8.2/10 |
| 6 | Tekmetric Modern cloud platform for truck and auto shops offering digital vehicle inspections, automated workflows, and profitability tracking. | enterprise | 6.8/10 | 6.2/10 | 8.7/10 | 6.5/10 |
| 7 | Shop-Ware Digital-first shop management for commercial truck and auto repairs with mobile inspections and seamless parts integration. | enterprise | 7.4/10 | 7.2/10 | 8.6/10 | 7.0/10 |
| 8 | Shopmonkey All-in-one software for repair shops handling trucks and autos, featuring scheduling, invoicing, and CRM tools. | enterprise | 7.1/10 | 6.4/10 | 9.3/10 | 7.6/10 |
| 9 | AutoLeap Growth-focused management platform for truck and auto repair businesses with marketing automation and payment processing. | enterprise | 6.4/10 | 5.7/10 | 8.2/10 | 6.8/10 |
| 10 | ALLDATA Manage Online Web-based shop management integrated with OEM repair data for efficient heavy-duty truck shop operations and compliance. | enterprise | 6.7/10 | 6.2/10 | 7.4/10 | 6.5/10 |
Cloud-based shop management software tailored for heavy-duty truck and trailer repair shops with work orders, invoicing, parts inventory, and scheduling.
Comprehensive shop management system for truck and automotive repairs featuring estimating, parts ordering, accounting, and digital inspections.
Integrated management solution for heavy-duty truck, mechanical, and collision repair shops including workflow automation and reporting.
Enterprise-level platform for multi-location heavy-duty and auto repair shops with real-time dashboards and customer portals.
Versatile shop management software supporting heavy equipment, truck mechanical services, and collision repairs with QuickBooks integration.
Modern cloud platform for truck and auto shops offering digital vehicle inspections, automated workflows, and profitability tracking.
Digital-first shop management for commercial truck and auto repairs with mobile inspections and seamless parts integration.
All-in-one software for repair shops handling trucks and autos, featuring scheduling, invoicing, and CRM tools.
Growth-focused management platform for truck and auto repair businesses with marketing automation and payment processing.
Web-based shop management integrated with OEM repair data for efficient heavy-duty truck shop operations and compliance.
Fullbay
enterpriseCloud-based shop management software tailored for heavy-duty truck and trailer repair shops with work orders, invoicing, parts inventory, and scheduling.
Parts Matrix for instant, accurate pricing and one-click ordering from 50+ heavy-duty parts vendors
Fullbay is a cloud-based shop management software tailored exclusively for heavy-duty truck and trailer repair shops, offering end-to-end tools for scheduling, invoicing, inventory, and digital vehicle inspections. It features a robust mobile app for technicians to access work orders, capture photos, and complete inspections on the go, alongside a customer portal for real-time updates and payments. Designed to handle the unique complexities of the trucking industry, it includes specialized modules for warranty tracking, parts matrix ordering, and multi-location management.
Pros
- Industry-specific features like Parts Matrix and digital DVIR inspections optimized for heavy-duty trucks
- Powerful mobile app enabling real-time shop floor productivity
- Seamless integrations with QuickBooks, telematics, and parts suppliers
Cons
- Pricing is custom and can be steep for very small shops
- Steeper learning curve for advanced warranty and inventory modules
- Limited customization options compared to general-purpose software
Best For
Medium to large heavy-duty truck repair shops needing a specialized, mobile-first platform to streamline operations and boost efficiency.
Pricing
Custom quote based on shop size and bays; typically starts at $250-$500 per month for small to mid-sized shops.
NAPA TRACS
enterpriseComprehensive shop management system for truck and automotive repairs featuring estimating, parts ordering, accounting, and digital inspections.
Direct one-click parts ordering from NAPA's heavy-duty catalog with real-time pricing and availability integrated into repair orders
NAPA TRACS is a comprehensive shop management software tailored for heavy-duty truck repair shops, offering tools for repair order management, digital vehicle inspections, parts inventory, and scheduling. It integrates seamlessly with NAPA's extensive parts catalog and OEM repair information, enabling quick parts lookup and ordering for trucks. The platform also provides robust reporting, customer relationship management, and technician productivity tracking to optimize shop operations and profitability.
Pros
- Seamless integration with NAPA parts network for instant truck parts sourcing and ordering
- Advanced digital inspections and OEM data access tailored for heavy-duty vehicles
- Comprehensive analytics and reporting for shop performance optimization
Cons
- Steep learning curve for new users due to extensive features
- Pricing can be premium for smaller independent shops
- Limited flexibility outside the NAPA ecosystem for non-NAPA parts suppliers
Best For
Heavy-duty truck shops integrated with NAPA suppliers seeking end-to-end workflow automation and reliable parts procurement.
Pricing
Quote-based subscription starting at approximately $300-$600 per month per bay, depending on users, features, and shop size.
GarageKeeper FX
enterpriseIntegrated management solution for heavy-duty truck, mechanical, and collision repair shops including workflow automation and reporting.
Advanced parts matrix and VIN decoding optimized for heavy-duty trucks and commercial vehicles
GarageKeeper FX is a robust, on-premise shop management software tailored for automotive and heavy-duty truck repair shops, offering comprehensive tools for invoicing, inventory control, scheduling, and customer relationship management. It excels in handling complex fleet operations with features like parts matrix lookup, work order management, and QuickBooks integration for seamless accounting. Designed for high-volume shops, it supports multi-location setups and provides detailed reporting for compliance and profitability analysis.
Pros
- Powerful inventory management with heavy-duty parts catalogs and matrix pricing
- Seamless QuickBooks integration for accurate financial tracking
- Customizable reporting and scheduling ideal for fleet operations
Cons
- Desktop-only interface with a dated look and steeper learning curve
- Requires on-premise installation, lacking full cloud mobility
- Limited native mobile app support for technicians
Best For
Established heavy-duty truck shops managing large fleets that prioritize desktop reliability and deep integrations over modern cloud interfaces.
Pricing
Custom quotes starting at ~$150 per station/month, plus one-time setup fees; scales with users and locations.
ShopBoss
enterpriseEnterprise-level platform for multi-location heavy-duty and auto repair shops with real-time dashboards and customer portals.
Advanced Digital Vehicle Inspection (DVI) with multi-media capture and matrix pricing for transparent, high-conversion repair approvals
ShopBoss is a cloud-based shop management software tailored for automotive and heavy-duty truck repair shops, providing tools for appointment scheduling, digital vehicle inspections, invoicing, and inventory tracking. It emphasizes mobile accessibility and real-time customer communication to streamline operations in busy truck shops. While versatile for general auto repair, it supports heavy-duty needs through customizable workflows and QuickBooks integration, though it lacks some specialized fleet or DOT compliance features found in top-tier competitors.
Pros
- Intuitive mobile app and digital inspections with photos/videos boost upsell opportunities
- Seamless QuickBooks integration and real-time reporting simplify financial management
- Strong customer portal and texting features improve communication in truck shops
Cons
- Limited built-in support for heavy-duty specific catalogs or ELD/DOT compliance
- Higher pricing tiers required for advanced multi-location truck fleet management
- Customization options can feel restrictive without developer support
Best For
Small to mid-sized heavy-duty truck shops seeking an easy-to-use, mobile-first solution for daily operations without complex fleet requirements.
Pricing
Starts at $199/month for basic single-shop plan; scales to $399+/month for Pro/Enterprise with unlimited users and advanced features.
Business R.O.I.
enterpriseVersatile shop management software supporting heavy equipment, truck mechanical services, and collision repairs with QuickBooks integration.
ROI Dashboard that tracks key performance metrics and profitability improvements in real-time
Business R.O.I. is a shop management software platform primarily designed for automotive repair businesses, offering tools for scheduling, invoicing, inventory tracking, and digital vehicle inspections. For heavy duty truck shops, it handles core operations like work order management and customer communication effectively but lacks specialized features for fleet maintenance or DOT compliance. Overall, it focuses on improving shop profitability through ROI analytics and streamlined workflows.
Pros
- Intuitive scheduling and dispatching tools
- Strong QuickBooks integration for accounting
- Digital inspection reports that boost upsell opportunities
Cons
- Limited heavy-duty specific modules like fleet telematics
- Basic inventory management not optimized for truck parts
- Customer support can be slower for complex issues
Best For
Small to medium-sized heavy duty truck shops needing affordable, user-friendly management for daily operations without advanced fleet requirements.
Pricing
Starts at $199/month for basic plan (up to 5 users), scaling to $499+/month for larger shops with more features.
Tekmetric
enterpriseModern cloud platform for truck and auto shops offering digital vehicle inspections, automated workflows, and profitability tracking.
Advanced digital vehicle inspection tool with customer-facing portals and photo/video capture
Tekmetric is a cloud-based shop management software primarily designed for automotive repair shops, offering features like appointment scheduling, digital vehicle inspections, inventory management, invoicing, and customer relationship tools. While adaptable for heavy-duty truck shops through its general workflow capabilities, it lacks specialized support for truck-specific compliance, fleet telematics, or heavy equipment parts catalogs. It emphasizes user-friendly interfaces and real-time reporting to help streamline daily operations in multi-bay environments.
Pros
- Intuitive mobile app and unlimited users for team collaboration
- Strong digital inspection and RO approval workflows
- Seamless QuickBooks integration for accounting
Cons
- Missing heavy-duty specific features like DOT/ELD compliance or truck telematics
- Limited customization for large truck parts databases and labor guides
- Pricing scales quickly without proportional HD truck optimizations
Best For
Small to mid-sized independent heavy-duty truck repair shops needing straightforward general management without complex fleet or regulatory tools.
Pricing
Starts at $199/month for 1-5 tech bays, plus $50 per additional bay; unlimited users and no long-term contracts.
Shop-Ware
enterpriseDigital-first shop management for commercial truck and auto repairs with mobile inspections and seamless parts integration.
Advanced digital inspection tools that enable detailed, visual repair approvals to reduce comebacks and speed up truck turnaround
Shop-Ware is a cloud-based shop management platform primarily designed for independent automotive repair shops, offering tools for digital inspections, scheduling, invoicing, and customer communication that can be adapted for heavy-duty truck operations. It streamlines workflows with mobile-friendly apps for technicians, real-time reporting, and integrated payments, helping truck shops manage repairs efficiently. While not exclusively built for heavy-duty fleets, it supports multi-location setups and inventory tracking suitable for truck service bays.
Pros
- Intuitive digital vehicle inspections with photo/video capture
- Seamless scheduling and technician dispatching
- Robust customer portal for approvals and payments
Cons
- Limited native support for heavy-duty specifics like DOT compliance or fleet telematics
- Pricing escalates quickly for multi-user shops
- Fewer integrations with truck-specific parts catalogs
Best For
Small to mid-sized heavy-duty truck repair shops needing user-friendly general management without deep fleet specialization.
Pricing
Starts at $199/month for up to 4 users; scales to $500+/month for larger teams with advanced features.
Shopmonkey
enterpriseAll-in-one software for repair shops handling trucks and autos, featuring scheduling, invoicing, and CRM tools.
Interactive Digital Vehicle Inspections with photos and customer portal sharing for faster approvals
Shopmonkey is a cloud-based management platform primarily designed for automotive repair shops, offering scheduling, invoicing, inventory tracking, digital inspections, and customer management tools. For heavy-duty truck shops, it provides solid general-purpose functionality like multi-bay scheduling and mobile technician apps but lacks specialized features for fleet telematics, DOT compliance, or truck-specific parts catalogs. While adaptable for smaller operations, it may require custom integrations or workarounds for complex heavy-duty workflows.
Pros
- Intuitive, modern interface with excellent mobile app for technicians
- Digital vehicle inspection tools that improve customer approvals and upsells
- Seamless integrations with QuickBooks and parts suppliers
Cons
- No native support for heavy-duty specific needs like ELD integration or fleet warranty tracking
- Inventory management not optimized for large truck parts or matrices
- Limited scalability and compliance tools for large heavy-duty fleets or DOT regulations
Best For
Small to medium heavy-duty truck shops seeking an easy-to-adopt, user-friendly system for basic operations without advanced fleet management requirements.
Pricing
Starts at $199/month per location (Starter plan), with Pro at $299/month and Enterprise custom pricing; additional fees for advanced features.
AutoLeap
enterpriseGrowth-focused management platform for truck and auto repair businesses with marketing automation and payment processing.
Digital vehicle inspections with customer approval workflows
AutoLeap is a cloud-based management platform primarily designed for general automotive repair shops, providing tools for appointment scheduling, digital inspections, invoicing, inventory tracking, and customer communications via SMS and email. For heavy-duty truck shops, it offers adaptable general features like technician dispatching and QuickBooks integration but lacks specialized capabilities such as DOT compliance, fleet telematics integration, or heavy-duty parts catalogs. While user-friendly, it requires customizations or workarounds to fully support complex truck repair workflows.
Pros
- Intuitive scheduling and mobile technician app streamline daily operations
- Strong digital vehicle inspection tool with photo/video capture
- Seamless QuickBooks integration for accounting
Cons
- Lacks heavy-duty specific features like fleet management or regulatory compliance tools
- Inventory system not optimized for large truck parts and suppliers
- Custom pricing can become expensive without proportional heavy-duty value
Best For
Small heavy-duty truck shops handling mixed light/heavy vehicle repairs that prioritize ease of use over specialized fleet tools.
Pricing
Custom pricing starting around $199/month per shop, scaling with bays, users, and add-ons; enterprise plans available upon request.
ALLDATA Manage Online
enterpriseWeb-based shop management integrated with OEM repair data for efficient heavy-duty truck shop operations and compliance.
Seamless integration with ALLDATA's OEM-grade repair information and diagnostics tailored for professional shops
ALLDATA Manage Online is a cloud-based shop management software designed to streamline operations for repair shops, including appointment scheduling, digital vehicle inspections, invoicing, parts ordering, and customer relationship management. It integrates seamlessly with ALLDATA's extensive OEM repair information and diagnostics database, providing a unified platform for workflow efficiency. While versatile for general automotive use, it offers limited specialized tools for heavy-duty truck shops, such as fleet tracking or Class 8 compliance features.
Pros
- Strong integration with ALLDATA's repair and diagnostic data
- Cloud-based with mobile access for real-time shop management
- Robust reporting and QuickBooks integration for financial tracking
Cons
- Lacks heavy-duty truck-specific features like fleet maintenance scheduling or DOT reporting
- Interface can feel dated compared to modern competitors
- Pricing scales quickly with additional users and modules
Best For
Established repair shops already using ALLDATA products that handle a mix of light-duty and occasional heavy-duty truck work.
Pricing
Subscription starts at approximately $250/month for basic plans, plus per-user fees ($50-100/user) and add-ons for advanced features.
Conclusion
Evaluating heavy-duty truck shop management software reveals a range of robust solutions, each designed to address unique operational needs. Leading the pack, Fullbay emerges as the top choice, with its strong focus on cloud-based integration, work order management, and inventory tracking, making it ideal for seamless shop operations. NAPA TRACS and GarageKeeper FX follow closely, offering standout features like detailed estimating and workflow automation, respectively, ensuring they remain compelling alternatives for specific business requirements. Overall, these tools demonstrate the power of modern software in elevating efficiency, with Fullbay setting the standard.
Don't let inefficiencies hold your shop back—explore Fullbay, the top-ranked heavy-duty truck management software, and experience the difference in streamlined operations and improved profitability firsthand.
Tools Reviewed
All tools were independently evaluated for this comparison
