Quick Overview
- 1#1: Fullbay - Cloud-based shop management software built specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts matrix, and digital inspections.
- 2#2: NAPA TRACS - Comprehensive shop management system with OEM repair data, parts ordering, and workflow tools tailored for heavy-duty truck repair operations.
- 3#3: Mitchell 1 - Provides TruckSeries repair information, wiring diagrams, maintenance schedules, and integrated shop management for heavy-duty truck repairs.
- 4#4: ALLDATA - Delivers OEM-verified repair and maintenance data plus shop management features for heavy-duty trucks and commercial vehicles.
- 5#5: Tekmetric - Modern cloud platform for shop management with real-time reporting, QuickBooks integration, and support for diesel and heavy-duty repairs.
- 6#6: Shopmonkey - Intuitive shop management software offering scheduling, digital inspections, invoicing, and parts ordering adaptable for truck repair shops.
- 7#7: Shop-Ware - Digital workflow platform that streamlines repair orders, customer communication, and payments for heavy-duty and auto repair shops.
- 8#8: ShopBoss - All-in-one shop management tool with inventory control, multi-location support, and payment processing for repair businesses including trucks.
- 9#9: AutoLeap - Cloud-based repair shop software with marketing automation, scheduling, and invoicing suitable for heavy-duty truck maintenance.
- 10#10: GaragePlug - Cloud garage management system supporting heavy vehicles with CRM, inventory management, and job card tracking for truck repair shops.
Ranked based on industry-specific features, reliability, user experience, and overall value, ensuring tools meet the demands of heavy-duty truck repair, including robust workflow management and data accuracy
Comparison Table
For heavy duty truck repair shops, selecting the right software is critical to streamlining operations and boosting efficiency. This comparison table explores top tools like Fullbay, NAPA TRACS, Mitchell 1, ALLDATA, Tekmetric, and more, equipping readers to evaluate features, compatibility, and performance. By examining key metrics, users can identify the solution that best fits their workflow and business goals.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Fullbay Cloud-based shop management software built specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts matrix, and digital inspections. | specialized | 9.7/10 | 9.9/10 | 9.2/10 | 9.4/10 |
| 2 | NAPA TRACS Comprehensive shop management system with OEM repair data, parts ordering, and workflow tools tailored for heavy-duty truck repair operations. | enterprise | 9.1/10 | 9.5/10 | 8.2/10 | 8.7/10 |
| 3 | Mitchell 1 Provides TruckSeries repair information, wiring diagrams, maintenance schedules, and integrated shop management for heavy-duty truck repairs. | enterprise | 8.6/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 4 | ALLDATA Delivers OEM-verified repair and maintenance data plus shop management features for heavy-duty trucks and commercial vehicles. | enterprise | 8.3/10 | 9.0/10 | 7.5/10 | 7.8/10 |
| 5 | Tekmetric Modern cloud platform for shop management with real-time reporting, QuickBooks integration, and support for diesel and heavy-duty repairs. | specialized | 6.8/10 | 6.2/10 | 8.7/10 | 7.1/10 |
| 6 | Shopmonkey Intuitive shop management software offering scheduling, digital inspections, invoicing, and parts ordering adaptable for truck repair shops. | specialized | 7.1/10 | 6.5/10 | 8.7/10 | 7.4/10 |
| 7 | Shop-Ware Digital workflow platform that streamlines repair orders, customer communication, and payments for heavy-duty and auto repair shops. | specialized | 7.2/10 | 6.8/10 | 8.4/10 | 7.1/10 |
| 8 | ShopBoss All-in-one shop management tool with inventory control, multi-location support, and payment processing for repair businesses including trucks. | specialized | 8.1/10 | 7.9/10 | 8.6/10 | 7.8/10 |
| 9 | AutoLeap Cloud-based repair shop software with marketing automation, scheduling, and invoicing suitable for heavy-duty truck maintenance. | specialized | 7.1/10 | 6.5/10 | 8.7/10 | 7.3/10 |
| 10 | GaragePlug Cloud garage management system supporting heavy vehicles with CRM, inventory management, and job card tracking for truck repair shops. | specialized | 6.8/10 | 6.5/10 | 7.5/10 | 7.2/10 |
Cloud-based shop management software built specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts matrix, and digital inspections.
Comprehensive shop management system with OEM repair data, parts ordering, and workflow tools tailored for heavy-duty truck repair operations.
Provides TruckSeries repair information, wiring diagrams, maintenance schedules, and integrated shop management for heavy-duty truck repairs.
Delivers OEM-verified repair and maintenance data plus shop management features for heavy-duty trucks and commercial vehicles.
Modern cloud platform for shop management with real-time reporting, QuickBooks integration, and support for diesel and heavy-duty repairs.
Intuitive shop management software offering scheduling, digital inspections, invoicing, and parts ordering adaptable for truck repair shops.
Digital workflow platform that streamlines repair orders, customer communication, and payments for heavy-duty and auto repair shops.
All-in-one shop management tool with inventory control, multi-location support, and payment processing for repair businesses including trucks.
Cloud-based repair shop software with marketing automation, scheduling, and invoicing suitable for heavy-duty truck maintenance.
Cloud garage management system supporting heavy vehicles with CRM, inventory management, and job card tracking for truck repair shops.
Fullbay
specializedCloud-based shop management software built specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts matrix, and digital inspections.
Parts Matrix, which provides instant, real-time pricing and one-click ordering from 30+ suppliers directly in the repair order
Fullbay is a cloud-based shop management software tailored specifically for heavy-duty truck and diesel repair shops, offering end-to-end tools for repair order management, scheduling, inventory control, and customer communications. It features digital vehicle inspections with photo uploads, automated invoicing, and parts procurement via a unique Parts Matrix that pulls real-time pricing from multiple suppliers. Designed to boost efficiency and profitability in the trucking industry, Fullbay includes customer portals, warranty tracking, and advanced reporting for fleet maintenance insights.
Pros
- Specialized for heavy-duty truck repairs with truck-specific workflows and VIN decoding
- Powerful Parts Matrix for seamless multi-supplier ordering and pricing
- Excellent mobile app and digital inspections that reduce paperwork and speed up approvals
Cons
- Higher cost may deter very small shops
- Initial setup and training require time investment
- Some users report occasional glitches in reporting during peak usage
Best For
Mid-to-large heavy-duty truck repair shops and fleet maintenance operations needing industry-specific automation and scalability.
Pricing
Custom pricing based on shop size and users; typically starts at $200-$500 per month with tiers for additional features.
NAPA TRACS
enterpriseComprehensive shop management system with OEM repair data, parts ordering, and workflow tools tailored for heavy-duty truck repair operations.
Seamless real-time access to NAPA's heavy-duty parts network and MOTOR Truck Labor Time Standards for spot-on repair estimates.
NAPA TRACS is a robust shop management platform tailored for automotive and heavy-duty truck repair shops, offering end-to-end solutions for repair order management, estimating, invoicing, and parts procurement. It excels in heavy-duty applications through its dedicated TRACS HD module, which provides OEM-specific repair data, accurate labor times from MOTOR guides, and seamless integration with NAPA's vast parts network for trucks. The software also includes inventory control, customer relationship management, and detailed reporting to streamline shop operations.
Pros
- Deep integration with NAPA parts catalog and real-time inventory for fast truck parts ordering
- Comprehensive OEM data and labor guides for precise heavy-duty estimating
- Advanced reporting and analytics for optimizing shop efficiency and profitability
Cons
- Steep learning curve due to feature-rich interface
- Primarily desktop-based with limited mobile accessibility
- Higher cost for smaller shops without NAPA affiliation
Best For
Mid-to-large heavy-duty truck repair shops integrated with NAPA suppliers seeking OEM-accurate estimating and parts management.
Pricing
Subscription-based starting at ~$300/month per user, with add-ons for heavy-duty modules and scaling by shop size.
Mitchell 1
enterpriseProvides TruckSeries repair information, wiring diagrams, maintenance schedules, and integrated shop management for heavy-duty truck repairs.
Interactive wiring diagrams with circuit tracing and zoom capabilities for precise troubleshooting
Mitchell 1 TruckSeries is a comprehensive repair information platform designed specifically for heavy-duty truck repair shops, offering OEM-verified data including wiring diagrams, diagnostic trouble codes, labor guides, and component locations. It streamlines diagnostics and repairs with searchable databases, service bulletins, and maintenance schedules tailored to Class 4-8 trucks. The software integrates with shop management tools for enhanced workflow efficiency in professional truck service environments.
Pros
- Extensive OEM-specific database for heavy-duty trucks with detailed wiring and schematics
- Integrated diagnostic tools and real-world repair verification
- Offline access to data after download for reliable shop use
Cons
- High subscription costs that may strain smaller shops
- Steeper learning curve for non-expert users
- Limited mobile app functionality compared to competitors
Best For
Mid-to-large heavy-duty truck repair shops requiring in-depth OEM repair data and diagnostics.
Pricing
Subscription-based, typically $2,500-$6,000 annually per user depending on modules and shop size.
ALLDATA
enterpriseDelivers OEM-verified repair and maintenance data plus shop management features for heavy-duty trucks and commercial vehicles.
Exclusive access to factory-original repair procedures and specifications for heavy-duty vehicles
ALLDATA provides comprehensive OEM-sourced repair information, including service manuals, wiring diagrams, diagnostic procedures, TSBs, and labor times specifically for heavy-duty trucks up to Class 8. It serves as a digital library for truck repair shops, enabling technicians to access manufacturer-specific data for accurate diagnostics and repairs. The platform integrates with shop management tools via ALLDATA Manage for streamlined workflows.
Pros
- Vast OEM database with detailed heavy-duty truck coverage
- Precise wiring diagrams and DTC interpretations
- Reliable labor time guides for estimating
Cons
- Outdated interface with clunky navigation
- High cost for full access
- Limited advanced ECM programming or live data tools
Best For
Established heavy-duty truck repair shops prioritizing accurate OEM data over cutting-edge diagnostics.
Pricing
Subscription-based; $1,800–$3,000 annually per user, with multi-user discounts available.
Tekmetric
specializedModern cloud platform for shop management with real-time reporting, QuickBooks integration, and support for diesel and heavy-duty repairs.
Digital Vehicle Inspection with photo/video capture and customer portal sharing
Tekmetric is a cloud-based shop management software primarily designed for independent automotive repair shops, offering digital vehicle inspections, repair order management, scheduling, invoicing, and customer communication tools. While it provides a modern, user-friendly platform for general shop operations, it lacks specialized features tailored for heavy-duty truck repair, such as fleet telematics integration, DOT compliance reporting, or comprehensive heavy equipment parts catalogs. It can support basic workflows for heavy-duty shops but often requires workarounds or third-party integrations for advanced needs.
Pros
- Intuitive, modern interface with mobile app support
- Strong digital inspection tools with photos/videos
- Seamless invoicing and payment processing
Cons
- Limited heavy-duty specific features like fleet management
- No native support for truck diagnostics or regulatory compliance
- Parts integration not optimized for heavy truck suppliers
Best For
Small to mid-sized heavy-duty truck repair shops handling mixed vehicle types that prioritize ease of use over specialized heavy-duty functionality.
Pricing
Starts at ~$199/month per location, plus per-user fees and add-ons for advanced features.
Shopmonkey
specializedIntuitive shop management software offering scheduling, digital inspections, invoicing, and parts ordering adaptable for truck repair shops.
Digital vehicle inspections with customer-facing portals for photo/video approvals, adaptable for truck damage assessments
Shopmonkey is a cloud-based auto repair shop management platform that streamlines scheduling, digital inspections, invoicing, inventory tracking, and customer communications for repair businesses. While versatile for general automotive shops, it offers limited native support for heavy-duty truck specifics like fleet management, DOT compliance, or specialized diagnostics. It excels in user-friendly workflows but may require custom integrations or workarounds for truck repair operations involving large fleets or heavy parts catalogs.
Pros
- Intuitive, modern interface with mobile app for on-the-go access
- Robust digital inspection tools with photos/videos for approvals
- Seamless integrations with QuickBooks, parts suppliers, and payment processors
Cons
- Lacks heavy-duty truck-specific features like fleet telematics or ELD integration
- Inventory management not optimized for bulky truck parts or high-volume fleet orders
- Reporting dashboards miss advanced analytics for truck maintenance compliance (e.g., DOT regs)
Best For
Small to mid-sized heavy-duty truck repair shops needing straightforward general shop management without complex fleet or regulatory tools.
Pricing
Starts at $199/month (Essentials plan) scaling to $499+/month (Pro/Enterprise) based on users and features; 14-day free trial available.
Shop-Ware
specializedDigital workflow platform that streamlines repair orders, customer communication, and payments for heavy-duty and auto repair shops.
Digital vehicle inspections with customizable templates and customer approval workflows
Shop-Ware is a cloud-based shop management software primarily designed for independent automotive repair shops, offering features like digital vehicle inspections, scheduling, invoicing, and customer communication tools. It streamlines daily operations with mobile access and integrations for payments and parts ordering. While adaptable for heavy-duty truck repair shops, it lacks specialized tools for truck-specific diagnostics, fleet management, or compliance like DOT regulations.
Pros
- Intuitive interface with mobile app for techs and advisors
- Powerful digital inspection tool with photos and videos to boost approvals
- Seamless customer communication via text/email portals
Cons
- Limited heavy-duty truck-specific features like OEM parts catalogs or fleet tracking
- No built-in support for truck diagnostics or regulatory compliance (e.g., DOT, IFTA)
- Pricing scales quickly with additional users, potentially costly for larger shops
Best For
Small to mid-sized heavy-duty truck repair shops needing general workflow management without advanced truck-specific integrations.
Pricing
Starts at $199/month for up to 3 technicians, plus $69 per additional technician; custom enterprise pricing available.
ShopBoss
specializedAll-in-one shop management tool with inventory control, multi-location support, and payment processing for repair businesses including trucks.
Matrix selling integrated with digital inspections for automated upsell recommendations
ShopBoss is a cloud-based shop management software tailored for automotive and commercial repair shops, including heavy-duty truck operations, offering scheduling, invoicing, inventory tracking, and CRM tools. It excels in digital vehicle inspections with photo/video capture and matrix-based repair recommending to boost sales and efficiency. The platform supports fleet management basics like work order tracking for trucks but lacks deep specialization in heavy-duty compliance or telematics integration.
Pros
- Intuitive mobile app for techs and advisors
- Powerful digital inspection tools with customer portals
- Real-time reporting and scheduling for efficient shop flow
Cons
- Higher pricing tiers for full features
- Limited native heavy-duty truck parts catalogs or DOT compliance
- Occasional glitches in inventory syncing reported by users
Best For
Medium-sized heavy-duty truck repair shops needing user-friendly digital inspections and general management without extreme customization.
Pricing
Starts at $199/month for basic plan; Pro and Enterprise tiers $299-$599+/month based on users and add-ons, with custom quotes available.
AutoLeap
specializedCloud-based repair shop software with marketing automation, scheduling, and invoicing suitable for heavy-duty truck maintenance.
Advanced digital vehicle inspection reports with customer-facing photo/video sharing to accelerate approvals and RO completion
AutoLeap is a cloud-based shop management platform designed primarily for automotive repair and tire shops, providing tools for appointment scheduling, digital vehicle inspections, invoicing, inventory tracking, and customer communications. It streamlines daily operations with mobile access and integrations like QuickBooks for accounting. While functional for general repair workflows, it lacks deep specialization in heavy-duty truck features such as fleet telematics, DOT compliance tools, or integrations with truck-specific diagnostic software like JPRO or Cummins INSITE.
Pros
- Intuitive interface with mobile app for on-the-go access
- Robust digital inspection tools with photos and videos for customer approvals
- Strong customer texting and email marketing features to boost retention
Cons
- Limited heavy-duty specific features like truck diagnostics or regulatory compliance
- No native fleet management or telematics integrations
- Pricing scales quickly with users and locations, potentially costly for larger shops
Best For
Small to mid-sized independent shops handling mixed light- and heavy-duty repairs that prioritize ease of use over specialized truck tools.
Pricing
Starts at around $199/month for basic plans (1-5 users), with custom pricing for multi-location or enterprise needs; additional fees for advanced features.
GaragePlug
specializedCloud garage management system supporting heavy vehicles with CRM, inventory management, and job card tracking for truck repair shops.
Real-time digital job cards with technician photo uploads and customer SMS updates for transparent truck repair tracking
GaragePlug is a cloud-based garage management software that automates workflows for automotive repair shops, including job card creation, inventory tracking, customer management, and invoicing. It supports digital service records, technician scheduling, and basic reporting to streamline daily operations. While suitable for general vehicle repairs, it offers foundational tools adaptable to heavy-duty truck shops but lacks deep specialization for fleet-scale truck maintenance.
Pros
- Intuitive cloud-based dashboard accessible on multiple devices
- Strong inventory management with barcode support and low-stock alerts
- Affordable entry-level pricing for small shops
Cons
- Limited heavy-duty truck-specific features like DOT compliance or advanced diagnostics integration
- Basic fleet tracking unsuitable for large truck operations
- Reporting analytics lack depth for complex truck repair metrics
Best For
Small independent heavy-duty truck repair shops needing basic job and inventory management without advanced fleet or regulatory tools.
Pricing
Starts at around $50/month for basic single-location plans, with tiered pricing up to $200+/month for multi-user or advanced features; custom quotes for enterprises.
Conclusion
The reviewed tools collectively address the diverse needs of heavy-duty truck repair shops, from scheduling and invoicing to parts management and repair data. Leading the pack is Fullbay, a specialized cloud-based solution designed to handle the unique demands of diesel and heavy-duty operations. Strong alternatives like NAPA TRACS and Mitchell 1 offer their own strengths—OEM data, integrated workflows, and wiring diagrams—catering to different operational priorities. Whether prioritizing customization, comprehensive data, or ease of use, there’s a top tool for nearly every need.
Ready to elevate your shop? Start with Fullbay to experience streamlined scheduling, efficient invoicing, and tailored features built specifically for heavy-duty truck repair.
Tools Reviewed
All tools were independently evaluated for this comparison